Close

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.


For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

Search
phone icon
Located In: Mexico

BlueBay Grand Esmeralda

Google Logo 4.3 Google reviews (23807)
Best Price From €1089pp
Jul 2026
€1489 pp
All Inclusive
Aug 2026
€1309 pp
All Inclusive
Sep 2026
€1269 pp
All Inclusive
Oct 2026
€1299 pp
All Inclusive
Nov 2026
€1259 pp
All Inclusive
Dec 2026
€1409 pp
All Inclusive
Jan 2027
€1529 pp
All Inclusive
Feb 2027
€1669 pp
All Inclusive
Mar 2027
€1669 pp
All Inclusive
Apr 2027
€1509 pp
All Inclusive
May 2027
€1489 pp
All Inclusive
Overview
Accommodation
Facilities
All-inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Sitting among lush gardens, beside a gorgeous palm-fringed beach, the BlueBay Grand Esmeralda, in Playa del Carmen, is the ideal destination for a luxurious holiday. Guest can relax to their heart’s content beside 1 of the 3 glorious swimming pool...

Sitting among lush gardens, beside a gorgeous palm-fringed beach, the BlueBay Grand Esmeralda, in Playa del Carmen, is the ideal destination for a luxurious holiday. Guest can relax to their heart’s content beside 1 of the 3 glorious swimming pools, or drift away on the sand, listening to the waves lapping the private beach. The BlueBay Grand Esmeralda also boasts a spa and gym, while young travellers are well catered for with a mini club and children’s activities. If you find yourself needing to cool of a little, the hotel’s elegant rooms provide a great place to recharge your batteries, while you can enjoy a range of cuisines from around the world at the BlueBay Grand Esmeralda’s restaurants. The all-inclusive package also adds to the holiday experience, helping to take the worry out of mealtime. When you’re feeling refreshed, it could be time to explore a little bit more of Mexico. The BlueBay Grand Esmeralda is close to a number of fantastic attractions, with the Mayan ruins in Tulum, Xel-Ha aquatic theme park and Xcaret eco-archaeological park all within driving distance. Golfers will be pleased to know that there are a number of courses nearby, while the waters off the coast are great for scuba diving and snorkelling. So, whether you’re seeking a romantic getaway, a once in a lifetime family holiday, or a dream wedding venue, the BlueBay Grand Esmeralda ticks all the boxes.

How far is the nearest beach?

The BlueBay Grand Esmeralda is located right next its own private beach.

Distance from airport

Cancun International Airport is approximately 47km away from the BlueBay Grand Esmeralda.

Pools
Bar
Gym
Beach
Spa
Click to read more
Accommodation
Deluxe Garden View
  • Private balcony or terrace with garden view
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Partial Ocean View
  • Private balcony or terrace with partial sea and garden views
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Ocean View
  • Private balcony or terrace with sea view
  • King-size bed or 2 double beds
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Deluxe Jacuzzi Suite
  • Private Jacuzzi
  • Terrace or balcony
  • King-size bed
  • Lounge
  • Sofa bed
  • Dining room
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Swim-up Suite Garden View
  • Direct pool access
  • Private terrace
  • King-size bed
  • Lounge
  • Sofa bed
  • Dining room
  • TV
  • Air conditioning
  • Digital safe
  • Minibar
  • Telephone
  • Fan
  • Coffee machine
  • Alarm clock
  • Fully equipped bathroom
  • Hairdryer
  • Iron kit

Facilities

Facilities

  • 3 swimming pools with separate children’s areas
  • Private beach
  • Children’s club
  • Wi-Fi
  • Non-motorised water sports
  • Spa (local charge)
  • Gym
  • Tennis courts
  • Shops
  • Entertainment
  • Restaurants
  • Bar
  • Wedding venue
  • Babysitting service (local charge, subject to availability, booking required)
  • Laundry service (local charge)
  • 24-hour reception
  • Concierge
  • Conference rooms
All-inclusive

All-inclusive

Guests can enjoy access to three stunning swimming pools, six restaurants offering diverse cuisine, and a private beach on the beautiful Riviera Maya coastline. The all-inclusive experience includes unlimited food and drinks, as well as access to fitness facilities, spa services, and daily entertainment. There's also a kids' club, water sports, and other activities available for guests of all ages, ensuring a fun-filled stay.

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Jaal-Ha

  • Buffet dining
  • Serves breakfast and lunch

Festival

  • Buffet dining
  • Serves breakfast, lunch and dinner

Seafood Restaurant

  • A la carte dining
  • Serves dinner

Steakhouse

  • A la carte dining
  • Serves dinner

Asiatic

  • A la carte dining
  • Serves dinner

L’Atelier

  • French cuisine
  • A la carte dining
  • Serves dinner

Il Cuore di Rossi

  • Italian cuisine
  • A la carte dining
  • Serves dinner

Don Isi

  • Mexican cuisine
  • A la carte dining
  • Serves dinner

Festival

  • Buffet dining
Hotel Reviews
Google Logo 4.3 Google reviews (23807)
Makena Van Horn
We are about halfway through our two week stay, and in this first week, all I'm wondering is. What hotel are the reviews talking about? Room: Our room has several lights that simply don't work, the AC works half of the time, and the porch has many holes in the thatching caused by the coati running around. Cleanliness: We have seen cockroaches running rampant around Festival. The rooms are kept clean, but the public spaces are being neglected. Food: The food here is incredibly limited. They have four restaurants for dinner and you only have the option of one per day. We've been here in Mexico a week and I haven't been able to have any Mexican food, only Italian and French. The French restaurant was great. The snack bar and bar by the smaller pool (as well as the towel service) has not been open once, which is disappointing since that means you have to walk all the way to the black and white in order to grab a drink, and then all the way to the other pool (which is a trek) in order to get a towel. Inconveniences: There was no warning that the spa would be entirely under construction, which is partially why we booked here in order to have a relaxing spa getaway experience. The staff is a mix of friendly and apathetic, not attempting to make the experience unique at all. This hotel is inconsistent. I wish I was at the hotel everyone else has seemed to experience in these reviews. This has been a very disappointing honeymoon :/
Zdenka Jovic
Long story short: We were there recently with a 3 and 5 year old. 1. No use of the beach as the sea weed is insane. Basically only months where it is ok are from Oct-Dec we were told. 2. In 10 days, there were 2 occasions where there was vomit in the pool. One time it was there for 3 days where noone cleaned it up. 3. Privacy is questionable as we had staff enter our room at 1:30 am due to an AC problem next door. Our kids were sleeping and we were in pure shock that this happened. 4. There was racoon poop on our balcony for 3 days. Noone cared to clean it up until we complained. This is a 5 star hotel. Cleanliness shouldn't be an issue but our room was in need if a deep clean! 5. Photographers are way too expensive, around 600$ for 39 photos. I wouldn't go here again as I've been in Cuba who is a way lesser standard than Mexico with way better experience. We were expecting for a 5 star hotel and amount of money we paid a better service and standard. Very dissapointing.
Joaquin Allen
I was supposed to stay a week here but only lasted 24hrs. It took almost two hours to check in and there were only two people in front of us. When I got to my room it was very dated and unsanitary. I feel it wasn’t turned over just cleaned and not cleaned well. There was open sugar packets on the counter and a used towel hanging from the shower door. The pillows smelt of body odor bad. There was mold behind the bathroom mirror photo added. The other guest were very loud and extremely inebriated. It was like spring break on a Monday night. The staff was not very friendly and accommodating, but I don’t blame them because of obnoxiousness of the clientele, this resort caters too. I’ve stayed in many resorts in the area and this is by far one of the worst. Not only did I immediately check out and move to a different resort. I left that resort with food poisoning. The buffet was extremely unsanitary. They serve hotdog and hamburgers for dinner. The alcohol options seem to be mostly well alcohol. I did not drink. The grounds are nice and the wildlife is abundant. It seems that this resort at one time must’ve been nice in the early 70s. An employee walked into our room without knocking and by the time I made it to the door they said nothing just stared at me. I do have to note that upon checking out the manager did apologize.
Megan Bower
Our stay at this Cancun resort was overall a fantastic experience. The property itself is absolutely beautiful—lush, well-maintained grounds, stunning pools/beach, and plenty of scenic spots to relax or explore. There was no shortage of activities, from daytime entertainment to evening shows, so it was easy to stay as busy (or as relaxed) as we wanted. What truly stood out was the hospitality—the staff were warm, attentive, and went out of their way to make our stay enjoyable. That said, the rooms could use a bit of TLC. While clean and comfortable, they felt slightly dated and in need of some refreshing. With a few updates and more attentive maintenance, this place would easily be a top-tier destination. Overall, we had a great time as a large group (~50 people) and would definitely consider returning.
Gina Perez
Housekeeping was very efficient, especially the team from Building 6. Cleanliness was generally very good, although we did see some cockroaches in the room, which was disappointing. All the staff were polite and consistently greeted guests, which we really appreciated. A special mention to Gregorix from the front desk—he was very accommodating, patient, and helpful in providing information. He is definitely an asset to your company. Kudos to him! For entertainment, it would be better to include more international songs since guests come from different countries, not just Spanish-speaking ones. Regarding the food, it would be nice to have fruits consistently available at every meal—breakfast, lunch, and dinner—as many guests look for this. The beach was not good. There was a lot of sargassum, making it difficult to swim. If you are a beach lover, you may be disappointed and might want to consider another place. Overall: Good service, but several areas need improvement.
More...

BEST PRICE FROM Flight & Hotel
€1259pp
Jul 2026
€1489pp
All Inclusive
Aug 2026
€1309pp
All Inclusive
Sep 2026
€1269pp
All Inclusive
Oct 2026
€1299pp
All Inclusive
Nov 2026
€1259pp
All Inclusive
Dec 2026
€1409pp
All Inclusive
Jan 2027
€1529pp
All Inclusive
Feb 2027
€1669pp
All Inclusive
Mar 2027
€1669pp
All Inclusive
Apr 2027
€1509pp
All Inclusive
May 2027
€1489pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote