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  Back Home Destinations Caribbean Mexico Playa Del Carmen Grand Riviera Princess Hotel   
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Located In: Playa Del Carmen

Grand Riviera Princess Hotel

Google Logo 4.4 Google reviews (11506)
Best Price From €1249pp
Aug 2026
€1539 pp
All Inclusive
Sep 2026
€1459 pp
All Inclusive
Oct 2026
€1479 pp
All Inclusive
Nov 2026
€1459 pp
All Inclusive
Dec 2026
€1539 pp
All Inclusive
Jan 2027
€2159 pp
All Inclusive
Feb 2027
€2269 pp
All Inclusive
Mar 2027
€1769 pp
All Inclusive
Apr 2027
€1769 pp
All Inclusive
May 2027
€1809 pp
All Inclusive
Jun 2027
€1769 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan insp...

Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan inspired architecture with thatched roofs and enjoys a blissful setting next to powdery white sands and crystal-clear ocean waters. You’ll spend heavenly nights in an exquisitely-appointed room or suite featuring a myriad of amenities and dine in a range of superb thematic restaurants where Asian, Italian, Swiss and Mexican cuisines are among the culinary delights which await. There’s a cutting-edge fitness centre for an energetic holiday workout and a sumptuous spa delivers the ultimate pampering experience. A host of other wonderful amenities which add to the appeal of the Grand Riviera Princess Hotel include a kids club, theatre, casino, disco, tennis, play area and a packed programme of evening entertainment.

How far is the nearest beach?

The resort is next to a long sandy beach.

Distance from the airport

Cancun International Airport is approximately 50km away from Grand Riviera Princess Hotel.

Pools
Restaurant
Bar
Restaurant
Kids Club
Spa
Wifi
Beach
Golf
Parking
Gym
Click to read more
Accommodation
Junior Suite
  • 150 Junior Suites
  • 1 King Bed or 2 Double beds, with sofa
  • Bathroom with Shower
  • Hair Dryer with Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite
  • 396 Deluxe Junior Suites
  • 1 King Bed or 2 Double Beds, with sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 4 persons
Deluxe Junior Suite Swim Out
  • 42 Deluxe Junior Suite Swim Outs
  • Direct Pool Access
  • 1 King Bed or 2 Double Beds with Sofa
  • Full Bathroom with Hot Tub
  • Hair Dryer and Vanity Mirror
  • Safety Deposit Box (free)
  • Air Conditioning & Ceiling Fan
  • Coffee Maker
  • Iron and Board
  • Satellite 26" Plasma TV
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Balcony/ Terrace
  • Telephone in Room and Bathroom
  • Maximum Occupancy: 3 persons (13 years old +)
Lagoon Villa Suite
  • 24 Lagoon Villa Suites
  • 1 King Size Bed
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Hot Tub
  • Free 1 Day Spa Package (30 minute massage, facial, exfoliation of feet and hands) per person, per stay (4 nights minimum stay)
  • Maximum Occupancy: 2 Adults (18+)

minimum stay required: 4 nights

Platinum Suite
  • 96 Platinum Suites
  • 1 King Bed or 2 Double beds, sofa
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace
  • Coffee Maker
  • Iron and Board
  • Telephone in Room and Bathroom
  • 32" Plasma TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans
  • 24 Hour Room Service
  • Platinum Bracelet & Concierge Service with Use of Exclusive Platinum Lounge
  • Access to an Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service (upon request)
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slippers per room
  • Private Check-in with Cold Towel on Arrival and Welcome Drink
  • Domestic, International and Premium Brand Drinks (aged liquors, wines, and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounges
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Areas on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • 1 Water Circuit at the Spa (per adult, per week - adults only 18+)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights

Master Suite
  • 2 Master Suites
  • 1 King Size Bed, Living Room and Dining Room
  • Bathroom with Hot Tub, Vanity Mirror and Hair Dryer
  • Hot Tub on Terrace, Makeshift Bed, Table for 6 pers.
  • Coffee Maker, Mini Kitchen
  • Iron and Board
  • Telephone in Room, Bathroom and Living Room
  • 50" LED TV
  • Welcome Liqueurs in the Room
  • Mini Bar (water, soft drinks, beer, stocked daily)
  • Safety Deposit Box (free)
  • Air Conditioning & 2 Ceiling Fans and 2 Ceiling Fans on the Terrace
  • 24 Hour Room Service
  • VIP Bracelet & Use of Exclusive Platinum Lounge
  • Exclusive Pool with Waiter Service (drinks only)
  • Nightly Turn Down Service
  • Use of Bathrobes During Entire Stay, 2 Pairs of Slipper per room
  • Private Check-in and Welcome Drink
  • Domestic, International & Premium Brand Drinks (aged liquors, wines and a la carte champagne not included)
  • 1 Special Dinner (upon request)
  • Concierge Service in the Platinum Lounge
  • Exclusive Bar with Continental Breakfast and/or Appetisers in the Platinum Lounge
  • Reservations for A La Carte Restaurants at Platinum Lounge
  • Gift in Room Upon Arrival
  • Discount on Green Fees at External Golf Course (subject to availability)
  • Discount on Spa Treatments (single service items only)
  • Reserved Area on the Beach with Exclusive Bar and Waiter Service (drinks only)
  • Free 1 Day Spa Package 30 minutes massage, facial, exoliation express of feet and hands) per person, per stay (4 nights minimum)
  • 1 Beach Bag with Princess Logo
  • Special Amenities in Room
  • 1 Exclusive and Private dinner (location to be chosen on destination/ set menu)
  • Option to get Massage Service and Any Other Special Treatments in the Room (extra charge apply)
  • Maximum Occupancy: 4 persons

minimum stay required: 4 nights

Facilities

Facilities

  • 12 Swimming Pools - Some With Internal Hot Tubs (8 Main Ones for Adults and 4 for Children)
  • 2 International Main Buffets
  • 7 A La Carte Restaurants* (1 Italian, 1 Grill, 1 Seafood, 1 Mexican, 1 Asian, 1 Gourmet International & 1 Swiss)
  • 9 Bars (including swim-up bars)
  • 24 Hours Sports Bar
  • Fully Equipped Fitness Centre
  • Daytime Organised Activities and Nightly Entertainment at the Princess Theatre
  • Disco Lounge Areito (exclusive for adults 18+)
  • Non-motorised water sports (free-use)
  • Archery (18+)
  • Daytime Mini-Club (ages 4-12 years with swimming pool, outdoor patio with games)
  • 6 Tennis Courts
  • 1 Paddle Court
  • 1 Pickleball Court
  • 1 Multi-Use Court (basketball, soccer etc.)
  • Introductory Scuba Lesson in Pool (1 lesson per person per stay)
  • Internal Transportation
  • Free Wi-Fi

With Extra Charge:

  • Room service in Junior Suite, Deluxe Junior Suite, and Deluxe Junior Suite Swim-Out categories
  • Spa
  • Medical Center (doctor available 24 hours)
  • Meeting rooms
  • Shops
  • Golf packages at off-site courses (subject to availability)
  • Tennis lessons
  • Babysitting services
  • Chill-Out Beach Club and Restaurant
  • Laundry
  • National and international calls
  • Motorized water sports
  • Playground and game room
  • Shuttle service to downtown Playa del Carmen

*the opening and closing of restaurants is subject to occupancy without prior notice

All-Inclusive

All-Inclusive

  • 12 swimming pools, ( 8 main ones for Adults and 4 for Children ) Some with internal Hot Tubs.
  • Towel drop-off point for beach and pool.
  • 4 main international buffets
  • 6 a la carte restaurants** (1 Italian, 1 Grill, 1 Mexican, 1 Asian, 1 Rodizio, 1 International Gourmet).
  • 14 bars (including pool wet bars)
  • 24-hour sports bar
  • National and international drinks
  • Fully equipped gym
  • Organized daytime activities and nighttime entertainment
  • Areito Nightclub (admission and national and international drinks included. Exclusive for those over 18)
  • Non-motorized water sports (No extra fee)
  • Archery (18+)
  • Daytime Kids' Club (outdoor playground and pool) for children ages 4 to 12
  • 5 tennis courts
  • 1 paddle court
  • 4 pickleball courts
  • 1 multipurpose court (basketball, soccer, etc.)
  • Introductory scuba diving in the pool (1 lesson per person per stay)
  • Transportation within the hotel
  • Free basic Wi-Fi in rooms and hotel areas
  • 24-hour coffee bar
  • Water park
  • Ice cream parlor located in the plaza
  • "Romance" Honeymoon Package (with marriage certificate, valid for a maximum of 30 days after the wedding)
  • Includes: Room with double bed
  • Platter of petits fours (1 per stay)
  • 1 bottle of sparkling wine
  • Late check-out free of charge (subject to availability)
  • Special room decoration
  • Special honeymoon dinner
  • Complementary photo souvenirs

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Orange Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • Theme nights

Green Buffet Restaurant

  • Buffet dining for breakfast, lunch and dinner
  • International cuisine

La Vaqueria Restaurant

  • Grilled fare for dinner

Restaurant Mama Mia

  • Italian cuisine for dinner

La Hacienda Restaurant

  • Mexican cuisine for dinner

Restaurant La Fondue

  • Swiss cuisine for dinner

Restaurant Miso Thai

  • Asian cuisine for dinner

Las Olas Restaurant

  • Fish and seafood for dinner

La Fleur Restaurant

  • International cuisine for dinner

Chill Out Restaurant

  • Delicious fare for breakfast and dinner

Snack Sunset Restaurant

  • International buffet for breakfast and lunch

Snack Riviera Restaurant

  • International buffet for breakfast and lunch
Hotel Reviews
Google Logo 4.4 Google reviews (11506)
Christopher Lang
Its a nice budget-friendly resort. Only main complaint is that we couldn't get a dinner rsvp during our stay there (3 nights). We had dinner at the buffet, which didn't require rsvp. Rooms were clean and always stocked with drinks daily. Location not ideal if you're looking forward to the beach due to massive amounts of seaweed. Smell was a big issue from seaweed gases. Staff was very friendly and always helpful. We went to a night show at the theater which was very entertaining.
Oksana Karas
Amazing stay once again! The renovated rooms feel fresh, modern, and very comfortable. The food is consistently delicious with plenty of variety, and the service throughout the hotel is excellent. A special shoutout to Daniel at La Fleur—he truly made our dining experience even more enjoyable with his great service. Entertainment is fun and well-organized, and housekeeping keeps everything spotless every day. We’ve visited this hotel multiple times and it never disappoints. Looking forward to coming back again soon—highly recommend!
Bob Dec 6 Rajwani
The beach was too murky with stinky seaweed which is not in the hands of the resort. The service of Lupita at the pool was wonderful. The service of Nicolas and Maria at the restaurant and buffet was very good. The omellete lady Dais made great eggs. The buffet always had good options and the breakfast was plentiful and delicious . The housekeeping was above par. The resort has wild life and fauna which makes it unique. The wine was terrible. We had to travel to downtown to buy good wine. This is one of reasons I give 2 stars. The Italian and Oriental Restaurants were too overrated so not so great. The Galarie was great. We ate there three times. The staff are kind and helpful. The resort and grounds are so well maintained. This was the cleanest resort we have ever experienced. Overall, the experience was good and the weather was favorable.
Tiny Paws
We are Platinum guests going on 5 years now and decided to try Princess Mexico because we absolutely LOVE the Princess resorts in Punta Cana. Unfortunately, this experience has been disappointing compared to the treatment and hospitality we are used to receiving in DR. First, I want to recognize the servers and waiters staff because they have been amazing. We are big tippers and always appreciate good service, and the servers truly worked hard and treated us well throughout our stay. However, the front desk staff in lobby (security)have been extremely disappointing. One of the worst experiences was when we booked a water excursion and each person was taking only ONE towel. Security stopped us and made us leave the towels at the security desk unless we wanted to pay $30 per towel. So we were expected to go on a water excursion with no towels, which made absolutely no sense and left a terrible impression. The resort also feels overly strict with too many unnecessary rules. In Punta Cana, staff would usually work with guests and try to accommodate them if there was a reservation issue or if you wanted to switch restaurants. Here, reservations are simply canceled with little flexibility or customer care, which takes away from the vacation experience. The food overall was also much better in Punta Cana. We tried the Brazilian restaurant and while the meat was good, it was surprising to have a Brazilian restaurant with no rice or beans available. La Hacienda was also much better in DR. We did enjoy the Japanese restaurant, the Peruvian restaurant, and the hibachi experience ,those were definitely the highlights of the food experience. The trolley drivers were also very kind and friendly, although the trolleys themselves take a very long time which can become frustrating when trying to get around the resort. The resort itself is beautiful and well maintained, but customer service truly makes the difference in a vacation. Sadly, this did not feel like the “Princess treatment” we expected as loyal Platinum customers, and it has made us question whether we would return to Princess Mexico in the future.
R J
The location is great but we went during sorgasm season so the beaches were closed. The rooms are tiny and not child friendly at all. They wouldn’t accommodate our request or provide solutions for sleeping arrangements for young children and the housekeeping staff actually complained because we moved the crib close to our bed! Absolutely terrible service. You can’t book restaurants in advance as reservations open like 2 days prior and the “9 restaurants” are only open 3 days a week so you can only book 3 if you’re staying the whole week (if you’re lucky to get the reservations) and the rest of the time you’ll be at the buffet. The reservations are always full and unavailable so good luck with that and the concierge was a nightmare woman to deal with… they’re also not very honest and transparent and unless you’re tipping everywhere for every little thing - expect zero help! The “transport” they mention that comes every 15 mins is actually every 30-45 mins and almost always full because the one cart has space for like 6-8 people and during breakfast lunch and dinner time you won’t get a seat for sure! Beach was a disaster but that’s nature and not their fault although they could’ve given us some form of an upgrade or some vouchers or something to make up for the beach being out of commission. I actually love the Grand Velas resort next door- if you can afford it stay at Grand Velas and you’ll 100% not regret it .
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BEST PRICE FROM Flight & Hotel
€1459pp
Aug 2026
€1539pp
All Inclusive
Sep 2026
€1459pp
All Inclusive
Oct 2026
€1479pp
All Inclusive
Nov 2026
€1459pp
All Inclusive
Dec 2026
€1539pp
All Inclusive
Jan 2027
€2159pp
All Inclusive
Feb 2027
€2269pp
All Inclusive
Mar 2027
€1769pp
All Inclusive
Apr 2027
€1769pp
All Inclusive
May 2027
€1809pp
All Inclusive
Jun 2027
€1769pp
All Inclusive

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