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Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (38527)
Best Price From €1199pp
Aug 2026
€1529 pp
All Inclusive
Sep 2026
€1449 pp
All Inclusive
Oct 2026
€1539 pp
All Inclusive
Nov 2026
€1399 pp
All Inclusive
Dec 2026
€1429 pp
All Inclusive
Jan 2027
€1539 pp
All Inclusive
Feb 2027
€1549 pp
All Inclusive
Mar 2027
€1429 pp
All Inclusive
Apr 2027
€1569 pp
All Inclusive
May 2027
€1539 pp
All Inclusive
Jun 2027
€1669 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
Click to read more
Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer

Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services

Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit

Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)

Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service

Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities
All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner
UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.

Hotel Reviews
Google Logo 4.7 Google reviews (38527)
Maria Castrejon
Our experience was amazing in the Royal Level. We had a private pool and the Royal Front desk concierge were super friendly and helpful. The hotel has a private entrance to the Xcaret Park which is like a 5min walk. The hotel grounds are very lush with nature and well kept. We saw people daily tending to the areas and the room service was on top of maintaining our room. The buffet was so delicious, however the service was superb. We got paired with Luis Molina who was super attentive to our needs and provided great service to my family and myself. He made us have a great dining experience and brought even more joy to our table. We would definitely consider coming back as all staff was friendly and helpful and the hotel was beautiful and relaxing.
Gisela & Hector Mandujano
Everywhere we went they were very attentive and made sure that we had everything we needed. Every time we crossed the path of an employee they made sure to greet us and ask if we needed anything. Restaurant food was great. waiters and waitresses paid excellent attention at every restaurant that we were at. Diego, waiter at the restaurant near the beach, he was very attentive and helpful… not too mention a great sense of humor!! Alejandro at the steak house was always willing to help and Huritces took great care of us during our meal.
carl tabor
I've been to this all inclusive two times, 11 years apart. Much has changed and much has stayed the same. All the people are super friendly and helpful and speak English and Spanish. The food is very varied at the buffets. And the protected beach and pools were great. And are safe for kids. Some tips: Bring your own yeti-type mug to get drinks around the property. Book your restaurant meals ASAP, because the spots are limited and they can run out! Get the unlimited xcaret package if you plan to go more than 1x, which is way worth it. I loved all the animals walking around the grounds. I don't love the concierge time share sell, I get it, I just wish there was a better way than the breakfast hard-sell. I will probably be back here some time in the future.
Романа Дубик
This was our first hotel stay in Mexico, and unfortunately it left a very negative impression. The property positions itself as a high-end hotel, and the price reflects that. However, the overall experience did not match the rate charged. Upon arrival after a night flight, we were exhausted and hoping to eat something and check in quickly. Instead, we were informed that all food outlets were closed and no alternatives were available. The check-in process was unexpectedly slow, despite the reception area being almost empty. We also had to wait an excessive amount of time for our luggage, even though our room was located very close to reception. The room itself was extremely disappointing. There were visible signs of humidity, mold, limescale stains, and overall deterioration. Due to the jungle climate and poor ventilation, nothing dried properly during our stay. By the end of the trip, our personal belongings were affected by constant dampness. The food quality did not correspond to the hotel’s price category. Buffet options were limited and uninspiring. The à la carte restaurants were also underwhelming. The only consistently positive aspect was the cocktails. We were invited to a “welcome meeting” which turned out to be a sales presentation for a yearly membership program. After we politely declined, the tone of the interaction noticeably changed and felt unprofessional. Additionally, I previously shared a detailed review of our experience which is no longer visible. I am reposting this to ensure that future guests have a complete and transparent picture before booking. For the price paid, this hotel did not deliver the level of comfort, service, or quality expected. Unfortunately, this experience significantly impacted our first impression of Mexico. I would strongly advise future travelers to carefully evaluate whether this property aligns with their expectations.
Cilos Magnus
We made reservations to the D’Oriental restaurant at Xcaret Occidental. Our server Russel was amazing. He was attentive, kind and funny. Russel spoke both English and Spanish and joked in both languages. He actually had me laughing out loud nearly spitting my Mezcal out of my nose. He is an asset to The Occidental. Cheers to the chefs Adriana and Abimael because everything we ordered was amazing. The sushi was on point. I cannot recommend the restaurant more if only for the amazing staff.
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BEST PRICE FROM Flight & Hotel
€1399pp
Aug 2026
€1529pp
All Inclusive
Sep 2026
€1449pp
All Inclusive
Oct 2026
€1539pp
All Inclusive
Nov 2026
€1399pp
All Inclusive
Dec 2026
€1429pp
All Inclusive
Jan 2027
€1539pp
All Inclusive
Feb 2027
€1549pp
All Inclusive
Mar 2027
€1429pp
All Inclusive
Apr 2027
€1569pp
All Inclusive
May 2027
€1539pp
All Inclusive
Jun 2027
€1669pp
All Inclusive

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