Disney’s Animal Kingdom Lodge

Jennifer Oddo

Maybe I don’t get Disney, but I’m very underwhelmed by this hotel. If you’re used to staying at nice 4 star hotels you will be disappointed staying here. Walls are thin, it’s extremely crowded, kids screaming down the hallway - for reference I’m here on a Tuesday thru Friday last week in Jan. It’s allegedly a less busy time but feels very crowded. We have a Savannah view room and it’s fine I guess, but it’s certainly not worth what we paid. It’s nicer than looking at a parking lot but it’s not like elephants and tigers are roaming around. Expect to see some zebra, cool but also kinda meh after the 10th one. People love it here but I don’t get it. Feels really basic and dated. Haven’t had any interaction with staff, checked in through the app. It’s my daughter’s first visit which we indicated on the app and on all dinner reservations & no one has mentioned it. We don’t feel any magic. If you’re not a Disney head stay off property. It’s just .. too much.

Heidy Perez

We stayed here for a weekend for a much needed staycation. We chose this hotel for It’s more cozy atmosphere and the animals. It’s a beautiful relaxing resort. The Savannah room view is so nice to just sit and watch the animals roam. We enjoyed the food at Boma and jikos and highly recommended this for couples for a getaway. The only thing is that it is the farthest resort and you can only get to the parks on a bus or drive.

Jaynee Hall

Family of 7 with 3 rooms. We had 2 joining rooms and our other room was across the hall. It was the most convenient we've ever stayed. The beds were cozy snd the rooms welcoming. We enjoyed New Year's Eve pool side with a younger child and older teens. They had fun for all ages. Their Christmas decorations were gorgeous. The food was amazing every place we ate. Being able to walk outside and see the animals was really cool. We stopped to hang out many times.

Kaska Subint

Staying at Disney’s Animal Kingdom Lodge was truly an unforgettable experience for me. From the moment I arrived, I felt a very special atmosphere—peaceful, warm, and beautifully designed with authentic African details that made the hotel feel unique and alive. One of the most amazing parts of my stay was being able to see animals like giraffes and zebras right from the hotel area. Watching them calmly walk around the savanna was something I never imagined experiencing at a hotel. It felt magical and made every morning and evening even more special. The room was very clean, comfortable, and well maintained. The bed was cozy, the space felt relaxing, and everything was thoughtfully prepared, making it the perfect place to rest after a long day. The hotel facilities are excellent, and the overall environment is calm, beautiful, and ideal for creating lasting memories. What truly made my stay exceptional was the Disney staff. Everyone was incredibly friendly, attentive, and genuinely caring. Their kindness and professionalism made me feel very welcomed and valued throughout my stay. Overall, Disney’s Animal Kingdom Lodge is more than just a hotel—it’s a complete experience filled with unforgettable moments. I highly recommend it to anyone visiting Orlando who wants something truly special and different. This stay left a lasting impression on me, and I would absolutely love to come back again♥️♥️

Gerardo D

1 star – A complete failure of service and hospitality We booked a Club Level suite at Disney’s Animal Kingdom Lodge expecting a premium, Disney-level experience. What we received instead was one of the worst hotel experiences we’ve had, especially considering the price. The service is shockingly bad. The so-called Club Level concierge is essentially nonexistent. There is no proactive service, no follow-up, no problem-solving, and no sense that anyone actually cares. You are completely on your own. For a hotel that charges this much, this level of neglect is unacceptable. It is honestly absurd that a hotel at this price point: • ❌ Does NOT offer room service • ❌ Has extremely limited food and retail options • ❌ Fails to provide even basic convenience or flexibility This is not a luxury hotel. Not even close. It is poorly managed, poorly staffed, and completely disconnected from what guests expect when paying for Club Level. Traveling with a small baby made the experience even worse. This hotel clearly does not understand or care about families with infants. There is no support, no guidance, no willingness to help, and no empathy. Simple things become unnecessarily stressful because no one steps in to assist you with anything. And perhaps the most disappointing part: this does not feel like Disney at all. There is no magic, no attention to detail, no warmth, and no sense of being taken care of. Just high prices, long walks, limited options, and staff who seem indifferent at best. The hotel may look impressive in photos, but looks mean nothing when the guest experience is this poor. When you pay for Club Level, you are paying for service, care, and comfort. You get none of that here. Without hesitation, this is a deeply disappointing and overpriced hotel. We would never stay here again and do not recommend it to anyone, especially families or anyone expecting Disney-level hospitality.