Radisson Hotel Orlando Lake Buena Vista South

Tina Palermo

The POOL IS ICE COLD it's not heated like their website states. I live in Maine snow everywhere I chose this hotel based on their lazy river based on their waterslide based on website saying their pools are heated. I wanted to be able to go swimming w my 12 yr old son everyday on vacation the 1st one ever I was barely able to afford, but knowing we had the whole pool area even if we didn't have money to do anything else at least we would have that everyday, WRONG I forced myself to get in the water one day and it was sitting on a tube not even in the water. I was told when I arrived at the hotel that they needed to hold $120 security deposit that it was just a hold as long as the room was good it would be released to me after check out and Instead I got a surprise bill after checking out for "resort fees" that just so happened to be the same exact total price of the security deposit? They released the $120 then the very next day did a force charge on my credit card for $120 which I am disputing at the moment because they were very sheisty about the whole thing never once mentioning any resort fees my whole stay until the morning I checked out is when they 1st mentioned it, and I honestly would not have even cared if I were able to actually even get in the water I was there during Xmas week in December and the pool was ice when anyone said anything the lifeguards laughed like it was an inside known fact they don't heat the pool so your charging me $120 to sit next to the pool to watch my kids lips turn blue. This hotel is huge a ton of rooms there were lines everyday of people just waiting to check in, there's no shortage on the funds it would take to heat the pool. Don't stay at a place that you can not actually reach anyone at the hotel that should have been my 1st red flag. There is no way the same people who put so much into the pool area are still the same owners today. OH and they don't have bicycles either, another thing I thought would be nice to do w my son would be to rent bikes, no bikes. Hope I could help someone w some truths before booking this hotel.This hotel should be ashamed charging people extra $ for "resort fees" and then not heating their pools like stated on their website.

Shanny G.

The room was huge! A king bed with a sofa bed, I believe it was an ADA room so I'm not sure if that's how all of the King bed rooms appear. I couldn't get in touch with the front desk or housekeeping to get towels and the location is great, BUT it's at an intersection where the traffic is atrocious!! The pool area is really cute! There is a lazy river, pool, hot tub, and water slide there. Let's not forget the poolside bar, restaurant, and the souvenir shop! You don't really have to leave the hotel, if you don't want. My friend and I had a really nice stay and I think we would definitely return!

Lauren S.

I had a great time here and it was better than I expected for the price I paid. This budget hotel was better than the Daytona Best Western we stayed in. The two queen beds had 4 pillows each, the AC worked and the room was clean. The woman at the front desk was polite, and the shop was open really late. It had both novelty Disney items for sale as well as essentials, like acid reducer when I had late night heartburn. I also liked that there was a water bottle refiller at the water fountain next to the elevators. I had no issues here. I will definitely stay here again when visiting Orlando.

Steven Strang

Edit: according to other reviews, The pool heater has been broken for months. Update your website or stop taking “resort fees” when your amenities are not usable or refund the resort fees. Hotel was fine but we booked here because the pool was advertised as heated which it is NOT! We are from Canada so used to cold but the facilities were unusable- felt like a cold plunge. If weather is cold, we still enjoy heated pools which was our plan. Also, wifi did not work in our room which was not a big deal for us but could be for some. Resort fees should be refunded when you cannot use them because wrongly advertised. Rooms are huge- old and dated but clean. Beds very comfortable.

Anthony Pastor

One of the best hotels in Orlando. My wife and I have stayed here several times over the last few years and we have always had a wonderful time. Daisy and Iraida at the front desk are amazing and always made us feel welcomed. The rooms are clean, the staff are nice and the atmosphere is very inviting. It's about 15-20min from Disneyworld and SeaWorld. Lots of great food options in the area and plenty of shopping. I highly recommend this hotel