Holiday Inn Orlando - Disney Springs Area

Portabella M

Great location!!! Close to Disney and all the special parks as well as nightlife at Disney springs it’s great!!! Most importantly these employees are aiming to please every aspect and it’s much much appreciated specially with a toddler. The front desk was amazing the moment I stepped in and Sebastian at the parking booth was so kind and personable. Made you feel you belonged. Awesome pool area, clean clean clean rooms which is refreshed daily. If you are on the 4th or 5th floor of the wing you can see fireworks from here which is a special addition. Natalie at the bar was the sweetest also!!!

Roy Amerine

Stayed here for seven nights with the family for a Disney World trip. There’s nothing bad I could say about this hotel. I stay in the IHG family all the time and this location hit all the marks. Comfortable bed, check. Great service, check. Amazing pool for my toddler with a walk-in beach type area, check the resort fee also covered shuttle service to any of the parks that was very convenient. Food wasn’t bad at all either. We did not choose to have the breakfast but we ate some late evening type dinners from the bar area. Did I mention we love the pool for my daughter? Very nice place to stay and I would say that one specific employee named Ariea did fabulous

Michael Henshaw

Great location near Disney Springs. Hourly busses to the parks and consistent return times make traveling to the parks simple, and it’s walking distance to Disney Springs. The pool is great, the hotel has pool toys available and there’s ping pong& cornhole and it was always clean. We got back late from fireworks and I was up at 2am on the balcony with a cold drink and spent an hour watching the guys methodically cleaning the pool deck and pool, can’t stress the level of detail watching people checking every square inch of the place and making sure it was clean and safe. I went to bed before they were done. Service was always great - front desk staff are always polite, no issues getting help, extra towels, anything. The biggest surprise was the restaurant & bar. Scott in the bar is amazing, always cheerful with the kids, adults, anyone. The kids eat free with an adult making it the best value food anywhere, and it’s good food, surprisingly really good food! You have to try an omelette in the morning, they’re phenomenal, and there’s real Mickey Waffles! Rooms - my parents came over to see the grandkids and they were staying at Animal Kingdom Lodge and said our bedrooms were nicer than what they had. I would say the shower could use a bit more pressure, but that’s the only thing I can say to try and balance out what is a glowing review. The showers always had shampoo, shower gel, etc and no problem getting extra towels. It’s not a Disney Hotel, when you get the bus to MK you’re at the TTC and have to monorail over, and you don’t get perks like early entry like you would with a Disney Hotel. However, for the location on Disney property, for the price point, the customer service and the value for money, this hotel has knocked others off our list of places we check for 1st. We will definitely be back!

Kateryna Shportko

The hotel’s location is wonderful, and the shuttle service to the Disney parks is perfectly organized. We had a room with a view of the fireworks. It was clean, spacious, and had everything we needed: a TV, refrigerator, microwave, coffee maker, and iron. The only downside was the black hair everywhere after housekeeping — on clean towels, the bed, the walls, and so on. Breakfast was pretty standard. Because of my diet, it was a bit difficult for me since I can’t have gluten, dairy, or sugar, so I ended up eating an omelet with bacon every day. In the evenings, we ordered room service, and the food was tasty. The pool is excellent, and the area around it is beautiful and very convenient for families with children. The service was very friendly.

Jenny C

Overall we had a decent stay. It is very close to Disney springs. Service inconsistence. They put ballons in my room for my birthday which was really nice. Upon check in I wasnt told of the typical things such as time of checkout, complimentary drinks, pool hours, how the shuttle works, etc. Each person is spoke to was nice though. I feel like part of a hotels job is to anticipate what a guest may need to know so if you dont know what to ask about, you won't have the information. My biggest complaint was the noise. I booked a room with a balcony on purpose. I looked nice and relaxing in the photos. I purposely did not book on overlooking the pool bc I thought it may be noisy, well my room ended up over looking the highway. Even with the door shut it was very loud. I sleep light so I didnt get a great night's rest even on the 14th floor. Id call the hotel in advance to ensure you do not have room overlooking the highway if u are light sleeper.