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Located In: Mexico

Dreams Sapphire Resort & Spa

Google Logo 4.3 Google reviews (5561)
Best Price From €1419pp
Aug 2026
€1749 pp
All Inclusive
Sep 2026
€1689 pp
All Inclusive
Oct 2026
€1849 pp
All Inclusive
Nov 2026
€1739 pp
All Inclusive
Dec 2026
€2059 pp
All Inclusive
Jan 2027
€2109 pp
All Inclusive
Feb 2027
€2089 pp
All Inclusive
Mar 2027
€1949 pp
All Inclusive
Apr 2027
€1789 pp
All Inclusive
May 2027
€1689 pp
All Inclusive
Jun 2027
€1659 pp
All Inclusive
Up to 40% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Preferred Club
Bars
Dreams Sapphire Club & Villas
Offer Details
Hotel Reviews
More...
Overview

Overview

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an ar...

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an array of tempting dining options, 568 elegant rooms and suites with beautiful tropical or ocean views, an extensive range of water sports and inviting swimming pools, guests also have the pleasure of the incredible Unlimited Luxury® all-inclusive package. With all your holiday needs catered for, you can let your cares drift away and enjoy the spectacular surroundings of the Dreams Sapphire Resort & Spa.

How far is the nearest beach?

Dreams Sapphire Resort & Spa is located next to the beach.

Distance from airport

Cancun International Airport is approximately 23km away from Dreams Sapphire Resort & Spa.

Pools
Bar
Spa
Wifi
Parking
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Accommodation
Deluxe Junior Suite Tropical View
  • Tropical view
  • Private, furnished balcony or terrace
  • King-size bed or two double beds
  • Full bathroom
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private, furnished balcony or terrace
  • Partial ocean view
  • King-size bed or two double beds
  • Two connecting Junior Suite Tropical View rooms
  • Two bathrooms, each with a separate shower
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service

Preferred Club Family Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Tropical view
  • Living area
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Preferred Club Junior Suite Indigo Ocean-Front
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access

Facilities

Facilities

  • Waterpark with 3 slides and a pool
  • Swimming pools
  • Adults-only Preferred Club rooftop pool
  • Children’s club (children must be fully potty-trained)
  • Teens zone
  • Fitness centre
  • Water sports, including kayaking, catamarans, snorkelling and diving (local charge may apply)
  • Family-friendly entertainment
  • Spa
  • 11 Restaurants including 5 a la carte
  • Cafe
  • Bars
  • Tennis
  • Beach football
  • Beach & water volleyball
  • Table tennis
  • Board games
  • Big-screen movies on the beach
  • Theme nights
  • Yoga
  • Meeting facilities
  • Wedding venue
All-Inclusive

All-Inclusive

The Dreams Sapphire Resort & Spa Unlimited Luxury® all-inclusive package includes the following:

  • Unlimited dining
  • Unlimited drinks
  • Best-in-class service
  • Wi-Fi
  • Endless entertainment

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Offering 10 restaurants: 5 à la carte, a buffet, a grill and a café and two reserved exclusively for Preferred Club Indigo guests. No reservations are required. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

Bluewater Grill

  • Grilled meats & seafood specialties
  • Serving breakfast, lunch & dinner (breakfast exclusive Preferred Club & Indigo guests)
  • Newly renovated

Portofino

  • Italian cuisine
  • Open for dinner

El Patio

  • Mexican cuisine
  • Serving dinner and breakfast (Breakfast is exclusive to Preferred Club and Club & Villas guests only)
  • Newly renovated

Himitsu

  • Asian cuisine
  • Serving dinner

Bordeaux

  • An elegant romantic French restaurant
  • Open for dinner

Barefoot grill

  • Casual grilled favourites by the pool
  • Serving from 11:30am - 5:00pm

Coco Café

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Late night bites available deli-style including the soup of the day, hot dogs, sandwiches, pizza, fruit and salad
  • Open from 6am – 1am

World Cafe

  • International buffet
  • Open for breakfast, lunch & dinner
  • Newly renovated

Gohan Sushi Bar

  • Ocean view, rooftop bar sushi bar
  • Adults only for Preferred Club Indigo guests only
  • Open for lunch

Seaside Grill

  • Grilled favourites in tropical setting
  • For Preferred Club Indigo guests only
  • Open for breakfast
Preferred Club

Preferred Club

All of the Preferred Club Suites offer impressive tropical view and oceanfront suites, and the following additional amenities:

  • Preferred status and amenities
  • Private, Preferred Club location
  • Personalised check-in and checkout
  • Exclusive concierge service at the Preferred Club Lounge
  • Complimentary computer access in the Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary access to the hydrotherapy circuit at the Dreams Spa (one per adult, per stay, subject to availability)
  • Exclusive access to an adults-only Preferred Club pool (first come, first served)
  • Bali beds available at the adults-only Preferred Club pool (first come, first served)
  • Access to Blue Water Grill a la carte restaurant for breakfast (exclusive for Preferred Club & Preferred Club Indigo guests)
  • Pillow menu
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 55" cable TV
  • Nespresso Coffee Machine (select suites)

Preferred Club Indigo Section:

The Preferred Club Indigo Suites offers impressive oceanfront views, Preferred Club Indigo Villas are surrounded by lush tropical vegetation providing privacy and relaxation, plus the following additional amenities:

  • Preferred Club Indigo status and amenities
  • Enjoy exclusive check-in and checkout service
  • Exclusive concierge service
  • Preferred Club Indigo Two-Story Villas include dedicated butler service, ensuring a luxurious and seamless stay
  • Exclusive access to Seaside Grill restaurant serving a la carte grilled specialties (located adjacent to the villas)
  • Exclusive access to the adults-only rooftop amenities including: Adults-only rooftop pool with swim-up bar / Gohan sushi bar, open for lunch and dinner / Sky Bar serving delectable drinks and cocktails with a view
  • Nespresso coffee machine in each suite
  • Plus, all other amenities and services for Preferred Club guests throughout the resort
  • Complimentary computer access in Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold
Bars

Bars

Offering 6 bars and lounges, including a rooftop swim-up bar exclusively reserved for Preferred Club Indigo guests, serving premium brand domestic and international beverages ranging from swim-up to a nightly music lounge

Barracuda

  • Beach bar
  • From 10am - 5pm

Rendezvous

  • Lobby bar
  • Open fropm 10am - 11pm

Revive

  • Healthy juice and snack bar
  • Open from 7am - 10pm

Scores

  • Sports bar
  • Open from 3pm - 12am

Sugar Reef

  • Swim-up bar located in the main pool
  • Open from 10am - 5pm

The Reef

  • Preferred Club Only Pool bar for adults
  • Open from 10am - 5pm

Sky Bar

  • Rooftop bar with swim-up section
  • Preferred Club Indigo adult guests only
  • Open from 10am - 7pm
Dreams Sapphire Club & Villas

Dreams Sapphire Club & Villas

Dreams Sapphire Club & Villas Privileges:

  • Exclusive Club Lounge Access
  • Bali bed complimentary (1 day per stay)
  • Personalized check-in & check-out
  • Breakfast at Sea Side Grill or Blue Water Grill
  • Adults' rooftop infinity (teenagers 16+ access)
  • Arrival & departure amenities (4-night minimum stay)
  • Complimentary access to hydrotherapy circuit (1 per person, per stay up to 2 adults)
  • Nightly turndown service
  • Building concierge
  • Pre-arrival concierge contact (1 week before arrival)
  • Upgraded room service menu

Additional Exclusive Privileges for Villa Guests:

  • Bali bed complimentary
  • Dining reservations at all restaurants
  • Complimentary pressing (2 garments per guest, per day)
  • Premium nightly turndown service
  • Exclusive Club Lounge Access
  • Personalized check-in & check-out
  • Breakfast at Sea Side Grill or Blue Water Grill
  • Arrival & departure amenities (4-night minimum stay)
  • Complimentary access to hydrotherapy circuit
  • Dedicated butler service
  • Pre-arrival concierge contact (1 week before arrival)
Offer Details

Up to 40% Off

Up to 40% Off
Up to 40% Off when travelling between 01/05/2026 - 31/10/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply

Up to 33% Off
Up to 33% Off when travelling between 01/05/2027 - 31/12/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 1 night apply.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.3 Google reviews (5561)
Cédric Dhaenens
Very nice experience overall. Favourite part was the dining options. High quality food, very broad selection at buffet and plenty of restaurants and kitchens to choose from. Reservations not possible, but they use a buzzer, so you could hang out anywhere in the hotel, while waiting for the table to be guaranteed ready when it paged. If you don't want to wait, the 24/7 all-included in-room dining had a broad selection, though we did not use this. Rooms were clean and comfortable. Most staff were generally friendly and helpful. Preferred Club lounge was a nice place to cool down and enjoy a drink and snack, as well as having the separate concierge desk there. The Preferred Club adults only pool was quiet and relaxing (but closes early) compared to the very active main pool. Water slides were fun, but I did cut my elbow on one of them, in less than four runs. As with most hotels in the Riviera Maya, the Sargassum is there, but not nearly as bothersome as in other places, as this was regularly cleaned. Would generally recommend, especially for foodies.
Amy Hayes
Just spent an amazing 4 nights at this resort- wish it had been all 5 nights but we originally booked a different Dreams resort nearby and asked to be moved due to construction and facility closures. This was our first experience at an all-inclusive resort and our first trip to Mexico (other than cruise ports), and I would rebook Sapphire in the future! Here are some things that we really loved about the resort: - BEAUTIFUL facilities! The entire lobby space and walkways to restaurants are open air, soaring thatched-roofs, and water features everywhere, giving you a true experience like nothing else. And everything is very well-kept- they're constantly cleaning and performing maintenance (touch-up paint, trimming plants, etc.). We stayed in the "new" Club-level building, which was great being so close to everything plus access to a gorgeous rooftop pool/bar and restaurant. Our beds were very comfortable with an abundance of pillows and even my husband, who has chronic back problems, slept comfortably. The main pool was also HUMONGOUS and had several different areas to hang out in if you wanted to be involved in the activities or not. They even have very friendly falconer with a trained hawk to keep the birds from overwhelming and messing up the area! - AMAZING staff! First off, the activities staff were fantastic- I can't remember all their names but Hazley, Mara, Donny, David, Michele, and ESPECIALLY Sergio were outgoing, talkative, had boundless energy, and did such a great job of making sure our teenage boy felt included- they even got him to DANCE IN PUBLIC! I received a smile and greeting from every staff member that I passed, the servers in the restaurant were friendly and met our every need, and even maintenance responded quickly and multiple times to repair our AC/thermostat. - GREAT activities! Our son's favorite was the main pool area during the afternoon, where he participated in volleyball, water polo, and basketball in the pool, plus the crazy games and even flag football on the beach. I also enjoyed the evening shows- the magician was fantastic and the roller skating show (more acrobatics than anything, a little cheesy but so cool) is not to be missed! I also got to participate in group fitness like aquaerobics and stretching, as well as dancing in the sports bar at night. There are always people hanging around the billiards and ping pong tables, too, especially in the evenings. - And if you're looking, there IS a basketball court (two goals on the tennis court)- not listed on their website- plus brand new pickleball courts. Here's the only (vaguely) negative things we experienced: - On the last day, our son cut his foot on a tile while playing pool basketball- not too deep but enough that he couldn't swim anymore and it was uncomfortable. Apparently another man told us the same has happened to him the day before, and then our son's new friend messaged him that he cut his in the same spot the next day after we left. We all reported the issue, although I'm sure trying to fix a tile on the bottom of the pool during such a busy time is difficult. - No bathrooms close to pool- have to get out and walk through the main lobby. As dry as the floor seemed in that bathroom, I assume a lot of people are just peeing in the pool. - The pool chair reservation game is strong! I'm an early riser, so I would go down around 8am and grab us 3 chairs in the shade, and at least one of us was there throughout the morning, all of us in the afternoon. It was really annoying when the family next to us claimed 6 chairs in the shade in a prime location (for 4 of them- two for their "stuff") and then hardly used them all day (I saw the mom reading her book in the lobby at one point). But I also understand how hard it is for the staff to enforce the no reserving rule. Unfortunately, it's up to individuals to act courteously and responsibly, which is hit or miss.
kira McCoy
We had a lovely week at Dreams Sapphire! The staff were excellent very pleasant, welcoming, and always happy to help. The pool area was amazing, although the music selection could have been a little better. The beach was unfortunately affected by a large amount of seaweed due to the season, which is obviously out of the resort’s control. You could smell it from a distance at times, but the staff did work hard to clean it every morning. Because of this, the water also wasn’t as clear as expected. The food and restaurants were decent overall nothing spectacular, but still enjoyable. This resort is definitely very family-friendly, which is great if that’s what you’re looking for. My only real complaint was that our room wasn’t cleaned during our stay, and sadly we noticed a few critters coming from the drain. Overall, despite a few issues, we still had a great week and enjoyed our stay.
Yves Kimbo
​I am giving this resort a 4 out of 5 stars overall, purely because of the location. If your goal is to venture out and explore the surrounding cities, the transit and taxi costs can add up quickly and make the trip quite expensive. ​However, if you are looking for a true resort experience where you drop your bags and never leave the property, this place is an absolute 5 out of 5. ​What stands out: ​Cleanliness: The entire property is immaculate. Common areas, pools, and rooms are exceptionally well maintained. ​Design: The aesthetic is sleek, modern, and very up to date. It has a great atmosphere. ​Service: The staff is attentive, professional, and genuinely welcoming. ​If you want a self contained getaway to just relax and unwind onsite, book it without hesitation. Just budget a bit extra for transportation if you plan on doing a lot of outside sightseeing.
daniel sanderson
We stayed here on our honeymoon and overall had a really good time. We ended up getting the perfered room and package and it was worth the extra cost. The rooms was updated and clean. Service was good and food was great even though some of the portions were a little small. The only things I disliked about it was someone the restaurants didn't have AC or atheist it wouldn't keep the room cool enough so you were very hot while easting and the desserts were not very good. Other then that everything was great.
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BEST PRICE FROM Flight & Hotel
€1659pp
Aug 2026
€1749pp
All Inclusive
Sep 2026
€1689pp
All Inclusive
Oct 2026
€1849pp
All Inclusive
Nov 2026
€1739pp
All Inclusive
Dec 2026
€2059pp
All Inclusive
Jan 2027
€2109pp
All Inclusive
Feb 2027
€2089pp
All Inclusive
Mar 2027
€1949pp
All Inclusive
Apr 2027
€1789pp
All Inclusive
May 2027
€1689pp
All Inclusive
Jun 2027
€1659pp
All Inclusive

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