El Karma Aqua Beach Resort

Thomas Gillott

Very good hotel with great staff. We stayed by the regular pool and built up a good rapport with the lifeguard, Moumen, as you can see in the photo. He always kept the area clean and was ready to help with anything he could. The staff overall were really helpful and supportive throughout our stay. The only negative was that the extra services were offered quite frequently, even after saying no. However, it’s something you can cope with. Overall, we had a very good holiday!!

Florin-Bebe Rezeanu

A true testament of Egyptian hospitality! The resort is very clean and looked after by the staff which would go above and beyond to assist with any need. Yes some of the furniture is slightly dated, but it's not a new build and it's very well maintained. I cannot recommend enough the staff, SAYED from the main and beach bars is an absolutely amazing person that does the resort proud. You simply have to visit the place to truly get an idea of how amazing everyone is over there.

CB Housing

Avoid this hotel. Our stay at El Karma Hotel completely ruined what should have been a relaxing holiday. From the day we arrived, our room had a constant leak, leaving the floor wet throughout our stay. My daughter even slipped because of it. We also experienced repeated power cuts, leaving us without electricity or air conditioning in the Egyptian heat. These issues were reported several times but were never properly resolved. The hotel itself was dirty, poorly maintained and nowhere near the standard advertised. There were hygiene issues, broken facilities and a general lack of upkeep throughout the resort. The “all-inclusive” package was also misleading. Many of the better drinks came at an extra cost, and we were shocked to discover alcohol was chargeable after midnight. I’ve stayed at many all-inclusive resorts and have never experienced anything like this. The customer service was equally disappointing. Mohamed Ramadan on reception showed little interest in our concerns and made us feel as though our complaints didn’t matter. We felt ignored rather than supported. Overall, the hotel was not as described, failed to provide the standard of accommodation we paid for, and significantly impacted our holiday. We have submitted a formal complaint and are seeking compensation. If this is not resolved, we will be pursuing a chargeback through our card provider. We will never return and would not recommend this hotel to anyone.

Julie at Kari's Patch (Julie)

This place was great for us. The people and service are the best we've had for quite some time. I would definitely recommend this for families. The food is difficult for those with allergies, but that's always the case. The food service staff were always ready to help. The rooms are a little tired but everything is clean and any faults were fixed quickly with no fuss. The location is a little or of the way, but safe and secure. I would highly recommend booking trips before you get here, as you can specify what you get and contact the local reps while on holiday.

Tania

Me and my mom visited El Karma Aqua Beach Resort on 23 April and left on 29. The BEST 6 days! 🫶 Everything was amazing!⭐️⭐️⭐️⭐️ The entire staff at the hotel is very friendly. There are several swimming pools which is a great convenience. 🏊‍♀️ Although we preferred to go to the beach. The food was delicious and varied.🍴 And I recommend everyone to visit the spa. Great massages.😍 A special thanks to the boy who cleaned our room. (1723) He was very hard working and nice. Always folded the towels in a unique way.😂😎 I think his name was KARIM.❣️ or Hashim... I'm not very sure🤭 We plan to come again in the future. God willing, soon.🇪🇬🇪🇬🇪🇬❤️❤️❤️