Titanic Beach Spa and Aqua Park

Sara Didone

Titanic Beach Spa & Aquapark - ROOM 2120 AND 2121 Service Excellence & Culinary Delights ​Overall Rating: Highly Recommended (5/5 for Service) ​The Titanic Beach Spa & Aquapark stands out not just for its impressive facilities, but primarily for the exceptional quality of its staff and service. This resort elevates the all-inclusive experience through genuine hospitality and culinary excellence. ​🍽️ Culinary Diversity & Quality ​The dining experience is a significant highlight, offering both high quality and immense variety. The main buffets are extensive, showcasing fresh ingredients and diverse international cuisine, while the à la carte restaurants provide sophisticated, memorable alternatives. From rapid service to meticulously prepared dishes, the culinary team ensures satisfaction at every meal. ​👥 Staff Professionalism & Attentiveness (The True Gem) ​The resort's greatest asset is its personnel. Across all departments, the staff is consistently attentive, highly professional, serious, and remarkably swift in serving guests. Every interaction reflects a commitment to service excellence. ​A special and sincere mention must be made for the Front Office team and their seamless efficiency: ​Special Recognition: Mr. Emad Murad ​Mr. Emad Murad exemplifies the resort's dedication to guest satisfaction. His exquisite kindness, profound professionalism, and seriousness in catering to guest requests made both the check-in and check-out processes—and indeed the entire stay—effortless and highly pleasant. His ability to go the extra mile is truly commendable. ​🔑 Final Verdict ​While the Aquapark and comfortable rooms offer great value, it is the top-tier service, the constant attentiveness of the professional staff, and the varied, high-quality dining that transforms a good holiday into an exceptional one. This hotel is strongly recommended for travelers who value personalized, efficient, and serious service.

James Kay

This hotel is next level, we've stayed here twice now and both times its been more then worth its money. Staff are happy and helpful Rooms are spacious and clean with stocked up fridges each day The beach is close and easy to acess. Id 100% recommended to stay here. We even dragged are friends woth us this trip. If you stay in hope you enjoy the locals, hotel and the lovely country as much as we do

Andy Hagen

We've just got home from an amazing week's break. This place is fantastic and having been there July 24 to arrive back and they all remember your face was incredible, they are generally very pleased to see you again which means a lot. Our special thanks go to Emad in the restaurants, he's the warmest, kindest and funniest person I know. We built a bromance in July and kept in touch, so to see him again was lovely and he's still the same as we'd remembered. Love the guy. Ali, big Al is hilarious and very courteous and makes sure you get all you need. Sayed always paid attention to our needs and is very polite in helping as we had family with us that are celiac, so to make sure their needs were met was great. All the waiters and staff are kind and funny, they all greet you with a smile followed with hello how are you today. Thomas one of the waiters is a star I mean it, constantly paying attention and very courteous in getting anything you need. All the pool staff including the waiters are on point too. Abdo and Ahmed at the towel centre are diamonds. They look after you trust me!! Check in and check out are fast and informative, bell boys sort your cases to and from the rooms. None of the staff beg for any tips but once you do tip the service around the whole complex is exceptional and they never forget a face !! Cleaning is none stop from the pool to the rooms and the gardens which makes this place what it is. Highly recommended and we go back in October 26 ❤️

Craig Stuart

Just finished my holiday here for a week, had high hopes as heard good things about titanic hotels. Upon arrival, which was late, we were helped by a friendly receptionist. But that's the only good experience I had with the staff here. At meal times, you'd die of thirst before you were offered a drink, even tipping didnt help matters. Usually I tip after every meal, not this holiday, I gave up after a couple days as it made not one bit of difference to the level of service. Food was ok, but for a 5 star hotel was rather basic and boring. My room was spacious, but suffered from blackouts and low pressure, balcony door was broken. ask for a low number if you dont like to walk. I dont mind, but a 10 min walk to and from the room got repetitive. Lots of pools, although there was a lack of things going on during the day. Played aqua polo once during my trip, I saw them do darts once and yoga, but that was about it. They did play aqua polo again on the last day, but I'd expect a few things going on for a hotel this size. Can't comment on the evening entertainment, all I saw was the beach party and I walked away after 15mins. I wont be back and I'd suggest avoiding this hotel. Been to egypt a few times and this has been the biggest disappointment so far. Dont book any excursions via the hotel or man by bar, book on trip advisor or viatour. We paid for a trip about the same price online and it was rubbish.

Jordan

I am extremely disappointed with my stay at Titanic Beach Hurghada. This hotel fails to meet even basic expectations for a five-star resort and offers none of the service quality one would expect at this price level. The staff appear constantly irritated and unhelpful, even when approached with simple questions or polite requests. Genuine friendliness or customer care is practically nonexistent, unless you offer a generous tip. Only then do you receive proper attention or basic service, such as taking drink orders at the restaurant or by the pool. Such behavior is completely unacceptable for a hotel of this supposed standard. The food is mediocre at best, repetitive, bland, and lacking variety. The only slightly better experience is at the outdoor grill station, which shows some effort, but this minor exception does not make up for the overall poor quality. Overall, Titanic Beach Hurghada leaves a highly unprofessional and disappointing impression. Anyone who values proper service, quality, and hospitality should definitely look elsewhere.