Close

Call us
Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

Trustpilot

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Mexico Excellence Playa Mujeres   
Search
phone icon
Located In: Mexico

Excellence Playa Mujeres

Google Logo 4.9 Google reviews (18142)
Best Price From €2159pp
Nov 2026
€2919 pp
All Inclusive
Dec 2026
€3149 pp
All Inclusive
Jan 2027
€3749 pp
All Inclusive
Feb 2027
€3749 pp
All Inclusive
Mar 2027
€3429 pp
All Inclusive
Apr 2027
€3099 pp
All Inclusive
May 2027
€2879 pp
All Inclusive
Jun 2027
€2779 pp
All Inclusive
Jul 2027
€2939 pp
All Inclusive
Aug 2027
€2629 pp
All Inclusive
Sep 2027
€2579 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Excellence Club
Dining
Hotel Reviews
More...
Overview

Overview

Enter a world of pure luxury and indulgence at the exquisite adults-only all-inclusive resort, Excellence Playa Mujeres in Mexico’s playful paradise of Cancun. With no less than ten restaurants and eleven bars at the hotel, you’ll be spoilt for ch...

Enter a world of pure luxury and indulgence at the exquisite adults-only all-inclusive resort, Excellence Playa Mujeres in Mexico’s playful paradise of Cancun. With no less than ten restaurants and eleven bars at the hotel, you’ll be spoilt for choice during your stay. Each of the romantic suites include a private Jacuzzi tub for two, along with all the mod cons for a thoroughly comfortable stay. Upgrade to an Excellence Club Suite for exclusive benefits that will take your beach break to the next level of holiday heaven.

How far is the nearest beach?

Excellence Playa Mujeres resort is located directly on a pristine sandy beach.

Distance from resort centre

Cancun city centre is about a 15-minute drive away, while Playa del Carmen can be reached in just under an hour.

Distance from airport

Cancun International Airport is approximately 28km away from Excellence Playa Mujeres resort.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Adults-Only
Click to read more
Accommodation
Junior Suite
  • Spa or pool view available
  • Furnished balcony or terrace
  • King-sized 4-poster bed or 2 double beds
  • Marble bathroom with a double shower for 2
  • Private Jacuzzi with indoor and outdoor access
  • Bathrobes and slippers
  • Large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Coffee and tea making facilities
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Junior Swim-Up Suite
  • Furnished terrace with direct access to the pool
  • King-sized 4-poster bed
  • Marble bathroom with a double shower for 2
  • Private Jacuzzi with indoor and outdoor access
  • Bathrobes and slippers
  • Large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Coffee and tea making facilities
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Terrace Suite with Plunge Pool
  • Furnished terrace with plunge pool
  • King-sized 4-poster bed
  • Marble bathroom
  • Private Jacuzzi and open-air shower
  • Bathrobes and slippers
  • Sitting area with large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Coffee and tea making facilities
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Excellence Club Junior Suite Pool View
  • Premium location in the resort
  • Exclusive access to Excellence Club privileges and Lounge
  • Furnished balcony or terrace
  • King-sized 4-poster bed
  • Marble bathroom with a double shower for 2
  • Private Jacuzzi with indoor and outdoor access
  • Bathrobes, slippers and luxury toiletries
  • Large sofa
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Premium minibar
  • Nespresso machine and tea making facilities
  • Fresh fruits and petit fours
  • Complimentary newspaper
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
  • Dedicated concierge
  • Free Wi-Fi
Facilities

Facilities

  • Private beach area
  • 7 swimming pools (heated in winter)
  • 5 pool-integrated whirlpools
  • 4 independent hot water Jacuzzis
  • Water sports including kayaks, snorkelling, paddle boarding and wind surfing
  • Miile Spa island
  • State-of-the-art fitness centre
  • Fitness activities including aerobics, yoga and a jogging trail
  • Tennis courts with tennis lessons available
  • Beach football and volleyball
  • Activities including Spanish lessons, dance classes and cooking lessons
  • Table tennis, darts and board games
  • Bicycle tours
  • Beauty salon
  • Library
  • Tour desk
  • Evening entertainment including live shows
  • 10 restaurants
  • Beach snack grill
  • 11 bars
  • Meeting and event facilities
  • Wedding facilities
  • Laundry service
  • 24-hour room service
  • Concierge service
All-Inclusive

All-Inclusive

Guests choosing the all-inclusive package at Excellence Playa Mujeres receive a 24-hour service that includes the following:

  • Breakfast, lunch and dinner at 1 of 10 dining venues
  • Drinks available at 11 bars throughout resort
  • Snacks during the day
  • Takeaway wood oven pizza
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international premium and locally branded alcoholic drinks
  • 24-hour room service
  • Pool and beach waiter service
  • Non-motorised water sports including paddle boarding, snorkelling and windsurfing
  • Introductory scuba diving lesson
  • Access to the fitness centre
  • Access to the tennis courts
  • Daily activities and evening entertainment
  • Welcome cocktail and cool towel
  • Free Wi-fi

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Excellence Club

Excellence Club

The ultimate luxury experience can be found at the Excellence Club in Playa Mujeres. Guests staying in these suites will enjoy the following privileges:

  • Exclusive access to the Club Lounge
  • Snack buffets and drinks available in the lounge
  • 1 Aqua Wellness Spa treatment per person, per stay
  • Access to 2 private pools and 2 independent Jacuzzis
  • Premium suite with the best views in resort
  • Premium minibar in-suite
  • Fresh fruits and petit fours in-suite
  • Luxury Bvlgari toiletries in-suite
  • Complimentary beach bag
  • Fresh flowers on arrival
  • Sparkling wine on arrival
  • Upgraded room service menu
  • Complimentary daily newspaper
  • Express check-in and check-out service in the lounge
  • Private concierge service
  • Access to computers and Wi-Fi in the lounge

Please note that details are subject to change. You will be provided with full details of the Excellence Club on arrival at the hotel.

Dining

Dining

Toscana

  • Buffet-style dining, plus an a la carte menu for dinner
  • Cuisine: International and Italian
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

The Lobster House

  • Open-air dining by the pool
  • Cuisine: Local Mexican fish and seafood specialities
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

Barcelona

  • Stylish restaurant with an a la carte menu
  • Cuisine: Mediterranean
  • Open for dinner
  • Dress code: Casual elegance

Agave

  • Authentic local restaurant
  • Cuisine: Mexican
  • Open for dinner
  • Dress code: Casual elegance

Spice

  • Oriental restaurant with sushi bar and teppanyaki live cooking
  • Cuisine: Pan-Asian
  • Open for dinner
  • Dress code: Casual elegance

Chez Isabelle

  • Parisian style restaurant with live music
  • Cuisine: French
  • Open for dinner
  • Dress code: Casual elegance

Basmati

  • Excellence Playa Mujeres’ newest restaurant
  • Cuisine: Contemporary Indian
  • Open for dinner
  • Dress code: Casual elegance

The Flavor Market

  • Gourmet tapas restaurant with fine wines
  • Cuisine: International
  • Open for dinner
  • Dress code: Casual elegance

The Grill

  • Relaxed venue with a la carte menu
  • Cuisine: Steakhouse
  • Open for lunch and dinner

Sport Bar

  • Lively bar with a big screen
  • Cuisine: Snacks and light bights
  • Open for lunch and dinner
  • Dress code: Casual
Hotel Reviews
Google Logo 4.9 Google reviews (18142)
Uthpala madevi
Excellence Playa Mujeres is a stunning property with top-tier facilities, wonderful food, and a fantastic overall ambiance. The resort team went out of their way to make special arrangements for our anniversary, which was a very thoughtful touch that we truly appreciated. A special shoutout goes to Sully from the beach concierge, who was the absolute sweetest with her adorable sand art surprise! Also, Anjelo from entertainment was hands down the best,he was hilarious and knew exactly how to keep the entire group engaged and well entertained during the archery and salsa dancing classes. However, despite these wonderful highlights, our stay was unfortunately overshadowed by a deeply frustrating incident on our very first day. Despite upgrading to the Excellence Club, our initial service at the beach fell far short of expectations. We were constantly overlooked by the beach service staff(specifically the waiter). The waiter repeatedly walked past us to take orders from surrounding groups while ignoring us entirely, and whenever we did manage to order, our food was almost always significantly late. It was disheartening to see that, despite paying for the upgraded tier, staff seemed to prioritize and attentively serve guests of a certain skin color presumably with the expectation of higher tips.(If a tip offered before service is what gives a guest good service that is no longer a tip but rather a bribe) And that also makes the whole purpose of having a seperate excellence club membership useless. On top of that, when we dined at Magna, the quality control was really disappointing. I noticed shrimp wasn't cleaned properly the vein and digestive tract were completely left intact. ​Between the lack of basic food preparation at an exclusive restaurant and feeling marginalized on the beach, our experience as Excellence Club guests has fallen far short of what was promised While staff like Sully and Anjelo showed the absolute best of what this resort has to offer, luxury hospitality should mean equal, attentive care for every guest from day one. I hope management addresses staff training regarding equal service standards and bias so future guests don't have their vacation marred right at the beginning.
Shan
First and foremost, I wish I can remember every staffs names. But, I want to shout out Jade & other hostesses at The Kitchen during the stay, the waiters at all the restaurants, Alex (activities) aka sexy Alex, Josue(waiter by the pool) Saul(entertainment), Edgar(driver, getting me to the airport safely). They were so personable, they remember important details from my name, birthday & interest in activities. They made my time feel special. Overall the experience was great! My mom had an amazing time as her 1st visit, breakfast was always good with a variety of dishes. Mexican night was great. Thank you Saul for the surprise birthday s/o. Pilates was great! I forgot the instructor name. Rooms were nice & clean. I did have trouble with the outlet in the bathroom, but maintenance fix it. I didn’t get to utilize the in room jacuzzi as I notice water was only coming out 2 of the jets. I’m sure maintenance would have assisted with it, but I didn’t bother calling. The toilet flushing system in my room was such an inconvenience. I had to pour a bucket of water to get it to flush. I also didn’t call for maintenance, I didn’t want so much back & forth in the room. This is all fixable, but it didn’t take away from the overall experience since my stay was only 3 nights. I do want to recommend having the jacuzzis at a hot temperature, that’s part of the experience of being in one. Another guest mentioned that they wish it was hot too. However, I recommend this place 9/10. The facilities are attended to at every minute making sure things are running smoothly. House keepers kept the room serviced before you could blink an eye.
Lisa Goodwin
What a fabulous experience for our first stay at Excellence Playa Mujeres! The resort is beautiful and so well cared for, our room was amazing, and the amenities in room and everywhere are excellent and so well thought out, but it’s truly the 5 star service from every employee here that really shines. With special note to Aldo who took such fabulous care of us at the cabanas on the beach, so friendly and kind, with excellent service and brought us yummy fruit kabobs and coconut drinks - making our last beach day here an experience that was so fun and memorable experience. And that includes his coworker Jesus too! Alberto who always had a friendly smile and attentive service, even at the hottest times of day, and every day we were on the beach. Caesar at the martini bar with literally the best agave syrup fresh squeezed lime top shelf margaritas ever. Aldrigo a server at the Grill restaurant welcoming us with fabulous service and food recommendations for our first night there. Alexia from entertainment services who, on a very buggy night (but we had big repellant thank goodness!) took the time to come speak with us while we waited for entertainment to ask about our stay and see if we were enjoying our evening. Ray at the front desk who welcomed us so warmly at check in. Paco our driver with Seasons resorts who took us to and from the resort - also excellent service! And so many other wonderful people here that I will have to remember names and come back here to recognize them. All of whom provided top tier hospitality services! We will most certainly be back.
Johnathan Merrill
The resort is beautiful! We went to Excellence Playas Mujeres for our honeymoon and it was everything we could have asked for. I definitely recommend upgrading to the Excellence Club if you can. Our room had a great view and it really helps with priority access to the beach and pool, because in the afternoons the main pool can fill up.We have had such a fun time on the beach! Everyone seems to love their jobs and making us feel special. Sully made us some beautiful sand art to commemorate our honeymoon, and brought us fruit. Florecel was such a fun bartender! Adan has been so cute!! Emiliano in the evenings has made us feel so special. The staff will definitely remember you and we’ve had a great time making friends with them. I truly can’t say enough about the staff and the entertainment. We will definitely be back next year.
Brandon Cole
We had such a great time all around. Resort was huge with a lot of pools. You can go to the main pool if you want more action, or hide away at the many side pools and find a quiet spot on a hammock over the pool or on floats in the lazy river. Lots of organized activities, Angelo & Angel were amazing, water aerobics and craft activities were fun. The concierge including Jesus, Edgar and Josue always took care of us. Florecel was probably our favorite server, we'd always try to find him by the pool or on the beach. Amazing drinks from Manual (Cielo bar) and Lorenzo (Magna bar). Amazing service & staff. We hope to come back, hopefully for longer next time!
More...

BEST PRICE FROM Flight & Hotel
€2579pp
Nov 2026
€2919pp
All Inclusive
Dec 2026
€3149pp
All Inclusive
Jan 2027
€3749pp
All Inclusive
Feb 2027
€3749pp
All Inclusive
Mar 2027
€3429pp
All Inclusive
Apr 2027
€3099pp
All Inclusive
May 2027
€2879pp
All Inclusive
Jun 2027
€2779pp
All Inclusive
Jul 2027
€2939pp
All Inclusive
Aug 2027
€2629pp
All Inclusive
Sep 2027
€2579pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote