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Located In: Mexico

Excellence Riviera Cancun

Google Logo 4.9 Google reviews (20532)
Best Price From €2569pp
Jan 2026
€3269 pp
All Inclusive
Feb 2026
€3299 pp
All Inclusive
Apr 2026
€2989 pp
All Inclusive
May 2026
€2979 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Excellence Club
Dining
Hotel Reviews
More...
Overview

Overview

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. ...

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. Six pools gently weave through the sun-drenched grounds, offering ample opportunities for kicking off your flip flops and sinking into a sun lounger. A plethora of drinking and dining options will delight your palate, while the Excellence Club offers even more benefits. Romance, relaxation and luxury; your dream holiday could come true at Excellence Riviera Cancun.

How far is the nearest beach?

Excellence Riviera Cancun is located directly on a sugary white sandy beach.

Distance from resort centre

This all-inclusive resort is located about halfway between Cancun and Playa del Carmen, with each being about a 35 to 40-minute drive away.

Distance from airport

Cancun International Airport is approximately 23km away from Excellence Riviera Cancun resort.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
Adults-Only
Click to read more
Accommodation
Junior Suite
  • Spa or pool view available
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Junior Swim-Up Suite
  • Furnished terrace with outdoor Jacuzzi, sunbeds and a hammock
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Junior Suite Ocean View
  • Furnished balcony or terrace with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Excellence Club Junior Suite Ocean Front
  • Premium location in the resort
  • Exclusive access to Excellence Club privileges and Lounge
  • Furnished balcony or terrace with outdoor Jacuzzi
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes, slippers and luxury complimentary toiletries
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Upgraded in-room premium liquor and wine selection
  • Nespresso machine and tea making facilities
  • Daily fresh fruit
  • Fresh flowers in-room on arrival
  • Complimentary daily newspaper
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Facilities

Facilities

  • Beachfront location
  • Swimming pools
  • Outdoor Jacuzzis
  • Non-motorised water sports including paddle boarding, snorkelling and sailing
  • Introductory scuba diving lessons
  • Miile Spa
  • State-of-the-art fitness centre
  • Fitness classes including aerobics and yoga
  • Tennis court
  • Beach volleyball and football
  • Activities including Spanish lessons, dance classes and cooking lessons
  • Games room with table tennis, darts and board games
  • Bicycles
  • Live music during the day
  • Gift shop
  • Tour desk
  • Private yacht excursions (local charge)
  • Evening entertainment
  • 10 restaurants
  • Beach snack grill
  • Bars
  • 24-hour room service
  • Meeting and events facilities
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi
All-Inclusive

All-Inclusive

The Excellence Riviera Cancun all-inclusive programme includes access to the following:

  • Secluded beach
  • Swimming pools
  • Outdoor Jacuzzis
  • 10 international restaurant options, plus 1 beach snack grill (no reservations required)
  • 11 bars including poolside and beachside
  • 24-hour room service
  • Pool and beach waiter service
  • State-of-the-art fitness centre
  • Fitness trail for walkers and joggers
  • Use of hobie cats, windsurf boards, kayaks, snorkel gear and paddle boards
  • Bicycles
  • Tennis
  • Table tennis and billiards
  • Volleyball
  • Darts, board games, archery and air rifle shooting

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Excellence Club

Excellence Club

Excellence Club privileges include the following:

  • Private check-in and check-out, plus early check-in and late check-out subject to availability
  • Private concierge service
  • Private lounge area with PCs, internet access, buffet and bar service
  • VIP toiletries
  • Upgraded room service menu
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Sparkling wine upon arrival
  • Fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach and pool area
  • Shoeshine service
  • Complimentary beach bag for use during stay
  • 1 Aqua Wellness Spa Treatment per person, per stay

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Toscana

  • Buffet-style dining with live cooking stations, plus an a la carte menu for dinner
  • Cuisine: International and Mexican buffet, and Italian for dinner
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

The Lobster House

  • Open-air dining by the pool
  • Cuisine: Seafood and shell fish specialities
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

Agave

  • Authentic local restaurant
  • Cuisine: Mexican
  • Open for dinner
  • Dress code: Casual elegance

Spice

  • Oriental restaurant with sushi bar and teppanyaki live cooking
  • Cuisine: Pan-Asian
  • Open for dinner
  • Dress code: Casual elegance

Chez Isabelle

  • Parisian style restaurant with live music
  • Cuisine: French
  • Open for dinner
  • Dress code: Casual elegance

Basmati

  • Romantic restaurant
  • Cuisine: North Indian
  • Open for dinner
  • Dress code: Casual elegance

The Flavor Market

  • Gourmet tapas restaurant with fine wines
  • Cuisine: International
  • Open from 18:00 to 00:00
  • Dress code: Casual elegance

The Grill

  • Relaxed al fresco dining
  • Cuisine: Steakhouse and grill
  • Open for lunch and dinner
  • Dress code: Casual for lunch, casual elegance for dinner

Oregano

  • Trattoria-style restaurant
  • Cuisine: Italian including pizzas and pastas
  • Open for dinner
  • Dress code: Casual elegance

Sport Bar

  • Cuisine: Burgers, sandwiches and light bites
  • Open from 16:00 to 01:00
  • Dress code: Casual elegance

Las Olas

  • Snack grill on the beach
  • Cuisine: Pizzas and grilled favourites
  • Open from 12:00 to 15:00
Hotel Reviews
Google Logo 4.9 Google reviews (20532)
Allison Wilson
This resort is amazing! The staff is 10/10, best experience we’ve ever had. Every person we encountered was absolutely amazing but a few specific shoutouts. Max is so fun! He is always entertaining and he has a great personality! My husband played volleyball with him for hours + They could not stop sharing laughs during the dance lessons! Angel-o is a TRIP! He is so kind, fun, and hilarious! He works so hard to ensure guests have the best time. We loved seeing him all around the resort. A jack of all trades for entertainment! Elizabeth is AMAZING! Her help was priceless for our wedding. She was so on top of everything. She made our experience feel personalized despite her busy schedule and made everything stress free. She listened and was right on top of things to ensure our expectations were met. I would highly recommend this resort for your destination wedding! The buffets (Mexican and Caribbean) at our wedding events were a huge hit also! Our guests loved the staff and were all so impressed with the services. So attentive to our every need. Any issues (few and far between) my guests had were resolved promptly. If you want a luxury experience, come here!
William Wu Chen
We had an incredible stay at Excellence Riviera Cancun. The food was consistently great, with tons of variety and excellent quality across all the restaurants. The amenities were amazing — clean pools, relaxing spots everywhere, and a resort layout that feels both luxurious and easy to navigate. But the biggest surprise of the entire trip was discovering that the resort has an on-site tennis pro named Alex. Most resorts don’t offer this at all, let alone someone who is a retired professional player. His tennis clinics and private lessons were honestly some of the best coaching sessions we’ve ever had — fun, detailed, challenging, and incredibly helpful. It became one of the highlights of the trip. And of course, having nonstop coffees, pastries, and the beautiful pool to return to didn’t hurt either. If you’re heading to Cancun and want a resort that combines great food, luxury amenities, and unique offerings like world-class tennis instruction, (Pickleball too!)Excellence Riviera Cancun is absolutely worth it.
Jarrod Ketzler
Was an absolutely incredible experience from start to finish! 6 amazing days! Seasons tours was wonderful and on time for both rides! Treated like royalty the moment we got out of the suv on arrival at the resort. Check in experience was easy and comfortable. Beautiful room and grounds! So much to explore! Wonderful bartenders and servers at the pool areas. Want to give an extra special shoutout to Santos for really making us feel special. He was so friendly with that warm, big smile and truly made our experience that much more unforgettable… remembering little things about us and really making us feel at home. Rodrigo and Matilde were also incredible and friendly, making sure we had everything we could want. The restaurants were all great… my faves were for sure The Flavor Market and The Grill. Domingo at the Flavor Market provided exceptional and friendly service and Diego at The Grill and Agave was another standout provider for us. Another employee made our experience that much more exceptional, was Diana (in the orange polo)! She would spot us and talk to us everyday like old friends, asking questions about our stay and reminding us of activities coming up while also remembering previous conversations and things about us! Truly a beautiful resort. Top notch employees. Our first time going to another country from USA and we will be returning. Thank you so much to Excellence Riviera Cancún for an unforgettable vacation and for providing such wonderful people to take care of us!
Mathew Schwertner
This was our 2nd stay at Excellence Rivera Cancún, and it was just as wonderful as the 1st. This is the only resort my wife and I have ever repeated, because it’s just that great. We love its location, only a 20 minute ride from the airport. Check in with Maria at the excellence club was a breeze, she set us up with our beach cabana for the next day. Mario, Marco, and Antonio in the excellence club beach concierge took great care of us, we were never without a drink. They even brights us a special coconut drink on my birthday. Dinner at the grill for my birthday was extra special. Stafany, Carla and Arturo really went above and beyond to give me a great experience and dinner. Another night we went to agave and Edgar and Avid made excellent recommendations, dinner was delicious as always. We also visited lobster house and oregano for dinners and they did not disappoint.
Marie Miller
Just got back yesterday from spending a week here with my two best friends to celebrate our birthdays. This was my third time at this resort and it never disappoints. The grounds are beautiful and it never feels overcrowded. That said, if there is a certain spot you want to lounge by the pool or beach then you'll want to reserve it early with towels. I liked getting up for the sunrise and reserved my spot after that so it was never a problem. My friends and I enjoyed lounging at the main pool area for most of the day (music and a little more action but still relaxing), and then in the afternoon we'd take a couple laps around the lazy river, which is very quiet and serene. There are a lot of restaurant options, and for an all-inclusive resort I found the food to be more than adequate. For dinner, we liked starting at Flavor Market for tapas before moving onto another restaurant for our main course. Chez Isabelle was my favorite for food. Night life is okay but it's just nice they have something going on each night and it doesn't go too late. I thought the rooms were nice, maybe a bit dated since they looked the same as my first trip back in 2018, but they're very clean, spacious, and lots storage and counter space. I've done Excellence Club twice and once without EC. Honestly, I don't think it's worth the extra money but it depends on your preferences. I preferred the main pool and beach area to the EC areas, and I didn't drink in my room so I didn't care about the upgraded liquor. Since there are so many restaurants available I also didn't care if I ate at the EC only restaurant or not. I only ended up upgrading to EC for this trip when an ocean view room became available for almost the same price as my current room, and I decided it was worth it to have a better view. One of my friends got a non-EC rooftop room and that was awesome. I'd probably get that room if I go again. I love the service here. The staff are great. Super friendly and attentive. Special shout-out to Pablo at Prelude who made the evenings at the bar more entertaining. Another special shout-out to Edson, who was my absolute favorite person there. He was our poolside server and he was out-of-this-world fantastic. We never needed to worry about our drinks getting low or going hungry - he always knew right when to show up to take our order. It felt like an elevated level of service and it was a sad day for us when he had a day off! I loved our conversations and if I go here again I would make a point to seek out his section, he was that good. My only complaint is our stay was so incredible that it just made it that much harder leaving knowing a cold Minnesota was awaiting my return!
More...

BEST PRICE FROM Flight & Hotel
€2979pp
Jan 2026
€3269pp
All Inclusive
Feb 2026
€3299pp
All Inclusive
Apr 2026
€2989pp
All Inclusive
May 2026
€2979pp
All Inclusive

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