Hilton Mallorca Galatzo

S K

Absolutely loved our stay at Hilton Mallorca Galatzo. The hotel was amazing from start to finish. Everything was spotless, clean, and felt very safe and relaxing throughout our whole trip. The facilities, atmosphere, and views were beautiful, making it the perfect holiday getaway. We were 4 girls travelling together, and we felt extremely safe and comfortable throughout our whole stay. The customer service was genuinely outstanding, especially from Valeria and Daniel, who went above and beyond to make our stay special. They were both so welcoming, helpful, and professional, and really made a difference to our experience. I am genuinely so happy we chose this hotel and would absolutely recommend it to anyone visiting Mallorca. We will definitely be coming back again in the future!

HANBIN KIM

Special thanks to Nataly Cañellas From the moment we arrived, Nataly made us feel genuinely cared for. Whenever something needed attention during our stay, she handled it with warmth, professionalism, and a real sense of ownership — turning every little bump into a positive experience. Her attentiveness and grace completely shaped how we remember this trip. Thanks to her, we left with nothing but good feelings, and she truly changed our image of Hilton for the better. We will absolutely be coming back, and Nataly is a big reason why. The hotel is lucky to have someone who looks after guests the way she does. Thank you, Nataly! Best regards, Han-Bin

Nina K.

When you hear “Hilton” and “5-star hotel” in the same sentence, you naturally have high expectations.Unfortunately, upon arrival, it became clear that this hotel falls far short of those expectations. The hotel itself was outdated and in clear need of renovation. The overall condition of the hotel does not reflect a 5-star rating. I would personally rate it closer to 3 stars at best. The bathroom and shower was exceptionally small. Breakfast was underwhelming, with cold food being served, the gluten-free food selection (I am a celiac) was extremely limited, despite being assured beforehand that suitable options would be available. This was frustrating and did not meet expectations. Because of the breakfast, we did not even think to try the 45€ pp. dinner. Another disappointment was the adults-only area, Vista de Rey, which was closed all the time during our stay, with no explanation. Upon arrival, we payed additional deposit, which had not been clearly explained beforehand. We also never received a proper breakdown or explanation regarding this charge until we went back and asked. On the positive side, the gym was great and the views from the hotel were beautiful and the bed was very comfortable and cozy My disappointment comes not from expecting perfection, but from the significant gap between the 5-star branding and the actual experience.

Michael Preiss

Outstanding Stay with Stunning Views and Exceptional Service This hotel is truly a hidden gem. Located away from the busy tourist center, it offers a peaceful and relaxing atmosphere that is hard to find in Mallorca. One of the highlights is the breathtaking view overlooking a beautiful bay – waking up to that scenery every day was simply unforgettable. The entire property is impeccably clean, and you can tell that great attention is paid to every detail. The rooms are spacious, modern, and very well maintained, making the stay extremely comfortable. What really sets this hotel apart, however, is the staff. Every single team member is incredibly friendly, attentive, and always ready to fulfill any request with a smile. A special mention goes to Victoria at the front desk, who went above and beyond to ensure we had a perfect stay. Her professionalism and warmth made a lasting impression. In terms of quality and overall experience, this hotel feels much closer to a Hilton LXR or Conrad property rather than a standard Hilton. I would highly recommend this hotel, especially for Mallorca visitors who prefer a more शांत and refined setting instead of staying in the middle of crowded tourist areas.

Jelizaveta Tostsova

This is our second time staying at Hilton Mallorca Galatzo, and the service has only gotten better. The staff was attentive, professional, and always willing to help, especially Valeria and Juan at the reception, chef Michelle, shuttle bus driver Pablo and all the waiters at the pool and restaurant. All the questions were answered and problems solved quickly. We truly appreciate the continuous improvements and look forward to coming back again:)