Close

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.


For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

Search
phone icon
Located In: Mexico

Hyatt Zilara Cancun

Google Logo 4.6 Google reviews (3953)
Best Price From €1849pp
Aug 2026
€2179 pp
All Inclusive
Sep 2026
€2159 pp
All Inclusive
Oct 2026
€2349 pp
All Inclusive
Nov 2026
€2379 pp
All Inclusive
Dec 2026
€2409 pp
All Inclusive
Jan 2027
€2929 pp
All Inclusive
Feb 2027
€2819 pp
All Inclusive
Mar 2027
€2679 pp
All Inclusive
Apr 2027
€2739 pp
All Inclusive
May 2027
€2659 pp
All Inclusive
Jun 2027
€2629 pp
All Inclusive
Up to 15% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Wake up in paradise as you watch the sunrise over the Caribbean Sea at the 5-star Hyatt Zilara Cancun. Located directly on the shores of a white sandy beach in Mexico, this fabulous adults-only resort offers impeccable service from your sun loung...

Wake up in paradise as you watch the sunrise over the Caribbean Sea at the 5-star Hyatt Zilara Cancun. Located directly on the shores of a white sandy beach in Mexico, this fabulous adults-only resort offers impeccable service from your sun lounger. Enjoy a game of beach volleyball, a relaxing yoga session or an energising workout at the state-of-the-art Sky Gym. The sensational Hyatt Zilara Cancun invites you to indulge in massages on the beach, delicious gastronomy, captivating entertainment and live shows, and of course, unforgettable holiday fun.

How far is the nearest beach?

Hyatt Zilara Cancun boasts a stunning location beside the beach.

Distance from resort centre

A variety of shops, restaurants, cafés and bars can be found within a short walk of Hyatt Zilara Cancun

Distance from airport

Cancun International Airport is approximately 21km away from Hyatt Zilara Cancun.

Pools
Restaurant
Gym
Beach
Golf
Spa
Wifi
Adults-Only
Bar
Parking
Restaurant
Click to read more
Accommodation
Junior Suite King
  • Furnished terrace with hammock and ocean view
  • King-size bed
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes
  • Hairdryer and hair straightener (upon request)
  • Safe
  • Iron and ironing board
  • Evening turndown service

Ocean View Junior Suite Double
  • Furnished balcony with hammock and ocean view
  • 2 double beds
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes
  • Hairdryer and hair straightener (upon request)
  • Safe
  • Iron and ironing board
  • Evening turndown service

Oceanfront Luxury Suite King
  • Wraparound furnished balcony with hammock and panoramic ocean views
  • King-size bed
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes and slippers
  • Hairdryer and hair straightener (upon request)
  • Safe
  • Evening turndown service
  • Exclusive access to Zen Water Journey (once per stay, reservation required)
  • Connecting rooms available

Ocean View Swim-Up Suite King
  • Direct access to semi-private pool
  • Split-level
  • Furnished balcony with hammock and ocean view
  • King-size bed
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone with complimentary unlimited domestic and international calls
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes and slippers
  • Hairdryer, hair straightener and iron
  • Safe
  • Evening turndown service
  • Exclusive access to Chef’s Plate gourmet restaurant (oncer per stay, reservation required)

Presidential Suite
  • Expanded terrace area with patio furniture, hammock and ocean view
  • Spacious bedroom
  • Living room
  • Dining room
  • Double hot tub
  • Bathroom with rainfall shower and ocean view
  • Luxury bathroom amenities
  • Television
  • Telephone with complimentary unlimited domestic and international calls
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes and slippers
  • Hair straightener
  • Safe
  • Evening turndown service
  • Reserved exclusive beach cabana (amenities not included)
  • Exclusive access to Chef’s Plate gourmet restaurant (oncer per stay, reservation required)
  • Connecting rooms available (subject to availability)

Facilities

Facilities

  • Infinity swimming pool
  • Restaurants
  • Bars and lounges
  • Sky Gym
  • Spa (local charge)
  • Sauna room
  • Steam room
  • Yoga
  • Pilates
  • Scuba demonstration lessons
  • Non-motorised water sports
  • Water aerobics
  • Water volleyball
  • Ping-pong
  • Trivia
  • Spanish classes
  • Culinary classes
  • Nightly live entertainment (including cultural performances and themed parties)
  • Beauty salon (local charge)
  • Alchemy workshop (local charge)
  • Pool/beach cabanas (local charge)
  • Ballroom
  • Free parking
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Hyatt Zilara Cancun all-inclusive package includes the following:

  • Unlimited dining at a range of restaurants
  • Unlimited alcoholic and non-alcoholic beverages and snacks served at lounges and swim-up bars
  • In-room minibar restocked daily
  • Non-motorised water sports
  • Unique daytime and nightly activities
  • Evening entertainment featuring live music and performances
  • Access to the fitness centre, land sports, water sports and infinity pool
  • Beach butlers
  • Romance concierge
  • Poolside and oceanfront beach cabanas
  • Wi-Fi

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Asiana

  • Asian fusion cuisine cooked in traditional teppanyaki style
  • Serves dinner
  • Dress code: Casual-formal

María Maríe

  • Regional and national cuisine
  • Serves dinner
  • Dress code: Casual-formal

Cantina La Adelita

  • Mexican cuisine
  • Serves dinner
  • Dress code: Casual-formal

Chef’s Plate

  • Multi-course meal of haute cuisine
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Spice

  • Buffet dining with diverse theme nights
  • Gourmet cooking station
  • Serves breakfast, lunch and dinner
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

Punta Vista

  • Seafood prepared in a Caribbean fusion style
  • Serves breakfast, lunch and dinner
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

Casa Del Café

  • Gourmet urban-style café
  • Serves pastries, desserts and ice cream
  • Dress code: Dry casual

Habaneros

  • Serves pizzas, hamburgers and hot dogs
  • Dress code: Dry casual/swim attire

24-hour in-suite dining with chef’s specialties and romantic moonlit dinners are also available.

Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when travelling between 01/07/2026 - 30/04/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.6 Google reviews (3953)
Ryan Gourley
The good - Great service, clean hotel and nice beach. They do a good job of cleaning the sargassum and the water color is amazing. The employees are very helpful and work hard with a smile. If you are looking to relax and do nothing the service and cleanliness is really nice. The bad - Not worth the price point. I normally don't complain about All-inclusive food but we purposely paid more to come here for an upscale dining experience and were disappointed. Not enough pool chairs for the number of guests. There are more Paid Loungers than free chairs. *Hotel is constantly trying to upsell, more than any other hotel I have stayed (Loungers, Bottles of wine, Massages, Tomahawk Steak, bottle service, access to private sports bar room needs additional charge. The Flow is odd, you have to walk very far to get down to the beach and one of the gates is closed 70% of the day on the left side. Also, the public restrooms are limited and not close the areas you would expect. Entertainment is ok, but limited to specific hours and the best shows are at 8PM when most people are still finishing dinner.
Minna Isiminger
The Zilara had been beautifully remodeled. Every room has modern updates and an ocean view. The service and food are truly spectacular. There's a new Italian themed restaurant, along with the buffet, Mediterranean, Asian, and Mexican restaurants that were here prior to the remodel. If you enjoy fresh seafood, you'll love it here. Everyone is super accommodating of any special requests and dietary requests. The pool is lovely and large with great views of the ocean. I loved the Zilara pre remodel and love it even more after the remodel.
Rina Yashayeva
We had the absolute time at Zilara! One of the best all-inclusive experiences I’ve ever had. The staff was incredibly friendly and went out of their way to ensure you had the best stay. We were blown away! Special shoutouts to Orlando, and Cesar who were the most wonderful waiters. Gonzalo and Sandy - for entertainment were the BEST - brought such fun vibes for nonstop entertainment - pool volleyball, Bracelet making, foam parties! Pool Zumba and pool aerobics were sooo much fun - recommending to have this every day! Highlights bar was the place to be every night. Highly highly recommend!!
Nate
By far the best hotel i have ever stayed at. I dont have words that could explain the way the staff treats their guests here. This place sets the bar for how all companies should treat their customers/guests. The rooms are spacious and modern. There is a jacuzzi on every balcony of every room amd the view from the ocean side is a site that will take your breath away. There is at least 3 legacy pools. Our room was the swim up ocean side suite and had our own private legacy pool. There are several restaurant options from business casual to a 7 course formal dinner. Each restaurant has its private chefs serving some impressive dishes that I still think about often. Their ice cream is to die for. Flavors like cheese cream with blackberry- soooooo good! The atmosphere is relaxing and serene. Its a beautiful place and you get treated like royalty. Its very safe and you are in some of the safest and most trusted hands in cancun at this all inclusive resort . They provide a life changing, unforgettable experience, that I will cherish indefinitely.
Jessica Wilson
Wonderful service and relaxing stay, but food fell short of past Hyatt experiences This was not my first stay at Hyatt Zilara Cancun, and my original visit in 2019 is actually what started my loyalty to Hyatt. I am currently a World of Hyatt Discoverist member, and after such a great first experience at Zilara, we chose Hyatt Ziva for our vow renewal in 2022. Because of that, I was really excited to return. The biggest thing I want to emphasize is that the staff here is incredible. Any disappointment I had was not because of the people working at this resort. Eddie reached out prior to our arrival as our concierge and helped us coordinate spa services and a late checkout, which made everything easy before we even arrived. Luis helped us during check-in on the World of Hyatt side and did a great job explaining the updates to the property and helping us get settled. Limo at the pool and Susana and Mireya in the spa were phenomenal and provided excellent customer service! The resort itself is beautiful, clean, and relaxing. Our fifth-floor corner room was spacious and comfortable, the bed and pillows were amazing, and the bathroom/shower were great. The spa experience was also one of the highlights of our trip. Where this stay fell short was the food. For an all-inclusive resort, dining is a huge part of the overall experience and value. We had such great memories of the food from our 2019 visit, especially Pelicanos, but unfortunately the quality and options did not feel the same this time. While restaurant service was consistently excellent, most meals just didn’t meet the expectations we had from previous Hyatt all-inclusive experiences. Overall, this is still a beautiful resort with outstanding employees and a very relaxing atmosphere. If you are looking for a quiet adults-only getaway with wonderful service, you can absolutely enjoy your stay here. For us, because food is such a major part of choosing an all-inclusive, it left the experience feeling good but not quite the unforgettable Hyatt experience we remembered.
More...

BEST PRICE FROM Flight & Hotel
€2159pp
Aug 2026
€2179pp
All Inclusive
Sep 2026
€2159pp
All Inclusive
Oct 2026
€2349pp
All Inclusive
Nov 2026
€2379pp
All Inclusive
Dec 2026
€2409pp
All Inclusive
Jan 2027
€2929pp
All Inclusive
Feb 2027
€2819pp
All Inclusive
Mar 2027
€2679pp
All Inclusive
Apr 2027
€2739pp
All Inclusive
May 2027
€2659pp
All Inclusive
Jun 2027
€2629pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote