Close

Call us
Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

Trustpilot

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Mexico Kimpton Tres Rios Riviera Maya An All Inclusive Resort   
Search
phone icon
Located In: Mexico

Kimpton Tres Rios Riviera Maya An All Inclusive Resort

Google Logo 4.3 Google reviews (5177)
Overview
Accommodation
Facilities
Dining
All-Inclusive
Hotel Reviews
More...
Overview

Overview

Kimpton Tres Rios Riviera Maya An All Inclusive Resort redefines all-inclusive luxury in the heart of the Riviera Maya, seamlessly blending premium amenities with a vast nature park. Inspired by the area’s rich cultural heritage and stunning lands...

Kimpton Tres Rios Riviera Maya An All Inclusive Resort redefines all-inclusive luxury in the heart of the Riviera Maya, seamlessly blending premium amenities with a vast nature park. Inspired by the area’s rich cultural heritage and stunning landscapes, the resort offers panoramic ocean views, elegantly appointed suites with direct pool access, and a sophisticated culinary scene. Hacienda’s commitment to sustainability is integrated into resort activities, including eco-trails and kayaking. Present in every detail, Hacienda’s heartfelt service ensures a refined and unique experience for guests of all ages.

Distance from the beach?

The Hacienda Tres Rios is situated directly on a private white-sand beach along the stunning Riviera Maya coastline. Guests can enjoy immediate access to the beach, allowing for seamless transitions from their accommodations to the serene Caribbean waters.

Distance from the airport

The resort is located approximately 45.5 km away from Cancún International Airport .

Pools
Restaurant
Bar
Spa
Kids Club
Wifi
Click to read more
Accommodation
ONE-BEDROOM SUITE CLUB MANGROVE VIEW
  • Located on the Club level
  • Luxurious king bed
  • Spacious living and dining areas
  • Exclusive mangrove views
  • Premium amenities
  • 1,236 sq ft
  • 4 max occupancy
  • 2 rooms
ONE-BEDROOM SUITE MANGROVE VIEW
  • King bed and sofa bed
  • Freestanding bath
  • Spacious living and dining areas
  • Idyllic mangrove views
  • 1,236 sq ft
  • 4 max occupancy
  • 34 rooms
ONE-BEDROOM SUITE OCEANFRONT
  • Adults-only suite
  • King bed and sofa bed
  • Breathtaking ocean views
  • Elegant furnishings and bar area
  • Refrigerator and direct oceanfront access
  • 1,236 sq ft
  • 4 max occupancy
  • 2 rooms
ONE-BEDROOM SUITE TOP FLOOR MANGROVE VIEW
  • Top floor location with panoramic mangrove views
  • King bed and spacious living and dining areas
  • Private rooftop access
  • 1,236 sq ft
  • 4 max occupancy
  • 11 rooms
ONE KING MANGROVE VIEW
  • Centrally located
  • Plush king bed and single futon bed
  • Refined décor and serene mangrove views
  • 645 sq ft
  • 3 max occupancy
  • 7 rooms
ONE KING PREMIUM CLUB MANGROVE VIEW
  • Plush king bed and sofa bed
  • Exclusive Club privileges
  • Breathtaking mangrove views
  • 645 sq ft
  • 3 max occupancy
  • 12 rooms
Facilities

Facilities

  • 351 suites with mangrove or ocean views
  • 7 restaurants offering global and local cuisine
  • 5 bars and lounges, including rooftop and poolside options
  • 340-acre private nature park with rivers, cenotes, and ecological trails
  • 4 swimming pools, including 1 adults-only pool
  • Kids’ pool area with slides and play zone
  • Club Aventuras for family-friendly activities
  • Kej Spa – 10,000 sq. ft. full-service spa with 8 treatment rooms, sauna, steam room, and hydrotherapy circuit
  • Salon services including manicures, pedicures, and aesthetic treatments
  • Fitness centre with ellipticals, treadmills, weights, and wellness activities like yoga
  • Guided nature park, river, and cenote tours
  • On-site eco-activities: kayaking, biking, Segway, jungle karts (some at additional cost)
  • Daily activities for children, teens, and adults
  • Nightly entertainment including live music and cultural shows
  • Dancing, cooking, and Spanish lessons
  • Snorkelling, scuba diving, and reef tours (additional charges apply)
  • 24-hour room service
  • Complimentary Wi-Fi throughout the resort
  • All-inclusive offering for all ages
  • Exclusive Club level suites with premium privileges
Dining

Dining

RAICES
  • With a diverse array of buffet-style dishes, Raices offers flavours from around the world, catering to all tastes and preferences.

SABINA
  • A modern twist on traditional Mexican cuisine featuring a mezcal bar, local seafood, and fresh fruit cocktails, all set in a space filled with bohemian energy.

BACETTO
  • A charming Italian venue nestled in the chapel building, Bacetto (“little kisses”) creates a warm and rustic ambiance. The menu features roasted fish, meats, and reimagined classic Italian cocktails.

KOTORI
  • The Asian fusion cuisine is served in a setting that balances tradition and modernity, perfect for an exotic culinary experience.

ELAIA
  • The rich flavours of Mediterranean cuisine come together with fresh, seasonal ingredients and traditional cooking methods in an elegant setting.

EL CARNAL
  • This upscale yet casual steakhouse features grilled steaks, vegetables, and delectable desserts in a vibrant indoor/outdoor setting.

DE LA CALLE
  • The vibrant flavours of Mexican street food come alive in this bright and casual outdoor setting featuring a comal, perfect for experiencing the authentic culinary culture of Mexico.

CAFÉ CASA
  • The heart of Kimpton Tres Rios, offering organic coffee, house-made pastries, and fresh juices in a welcoming, all-day setting.

LA CAMPANA
  • An elevated sports bar experience blending the excitement of the game with refined fare and curated beers in a lively, tropical atmosphere.

NEBBIA
  • Perched atop the resort, Nebbia boasts breathtaking views and serves sophisticated cocktails alongside gourmet bites. It’s the perfect adults-only spot for relaxing and socialising in the evening.

GIBSON
  • Situated next to the grand main lobby, this sophisticated bar features a selection of local and international beers and expertly crafted cocktails, perfect for unwinding or casual meetings.

DEL MAR
  • An adults-only poolside retreat offering refreshing cocktails and light bites, where guests can savour the sunshine and unwind al fresco.
All-Inclusive

All-Inclusive

The Kimpton Tres Rios Riviera Maya An All Inclusive Resort offers a comprehensive all-inclusive experience that covers an exceptional range of services and amenities.

  • All meals and snacks at 7 diverse restaurants
  • Unlimited beverages including cocktails, wines, and beers at 5 bars and lounges
  • 24-hour room service for dining convenience
  • Daily replenished minibar in rooms
  • Access to 4 swimming pools (including adults-only and kids' pool areas)
  • Use of fitness centre and participation in wellness activities like yoga and aqua aerobics
  • Daily activities and entertainment for children, teens, and adults
  • Nightly live shows and cultural performances
  • Beach and pool service for drinks and snacks
  • Wi-Fi throughout the resort
  • Non-motorised water sports such as kayaking (within resort park)
  • Eco-tour experiences: nature trails, cenotes, and river walks
  • Club Aventuras family programme access
Hotel Reviews
Google Logo 4.3 Google reviews (5177)
Nelly Valles
Hello, We vacationed here from April 6th- April 10th. We had a great time but did have some minor problems. First, when we got to the hotel we were welcomed, and told us to go to the concierge, we went there but the lady told us to come back after we have breakfast. So we did, when we came back she didn’t attend us because she was with another family and she recommended going to the pool and come back in a while, again we came back and she was gone. No one of the staff members who checked us in told us about the amenities and events they were going to use for Easter weekend. We did enjoy the first day playing soccer and enjoying the family pool- although we noticed and kept stepping on loose tiles in the pool. The beach isn’t the best as the water is not clear and looks really brown. In addition, one of the reasons we booked here was because on the Expedia posting it said they provide free transportation to the Xcaret parks - they don’t to regular visitors, only to members. Bummer! The rooms we nice. Our room was clean but did noticed the door to the shower was falling off the hinges, which we called it to he fixed and no one came to fix it. Also, when stepping into the balcony we would get a foul smell from the downstairs private pools that were not clean. The water was brown and murky. In all, the staff members were nice and polite, and the wild life was cool to experience.
Anonimo
😬 Beautiful hotel, but an uncomfortable incident you should know about before booking.. I want to start by saying that my first stay at this hotel was one of my favorite vacations in Cancún — the rooms, amenities, restaurants, and staff were truly exceptional. That experience was so memorable that I decided to return this year. Unfortunately, this visit left me with mixed feelings I feel compelled to share with anyone considering this hotel. On my last day, while I was taking photos to remember my trip, I was approached in a disrespectful manner by a guest identified as a VIP member. She asked me to leave the beach area through the red bridge — a zone that was never described anywhere on the hotel's website or check-in materials as restricted to a specific category of guests. To make matters worse, she photographed me without my consent, which is not only invasive but also illegal under Mexican law. "Offering premium benefits to VIP members is perfectly understandable, but those benefits should never come at the expense of other guests' dignity and comfort". Everyone who books this hotel has worked hard to afford a relaxing vacation. No one should be made to feel like an intruder in a space they paid for, or have their personal photos taken without permission. The rooms, amenities, and most of the staff are genuinely wonderful — this could easily be a 5-star review. But the way this situation unfolded on my final day made it impossible for me to recommend this hotel to my family and friends. .... One last thing worth mentioning.. the guest who caused this situation appears to be a frequent visitor to the resort you know .. "VIP Member". Unfortunately, that means your experience here may depend entirely on whether or not she happens to be there during your stay. 🫤
Alex F
Went here for a “rental owner club” presentation. While the renovated rooms are beautiful, the breakfast was subpar. They consider an array of condiments a buffet. We took a tour of the property and they state they’re in a “renovation phase” but I think this is in part an excuse for the trash on site. Best parts: the rooms, cenotes, and the beach. Worst parts: the food, the trash
Red Beard
We have been members since 2012 and are experienced Google reviewers. This review is intended to provide an accurate and balanced reflection of our recent stay so future guests can make informed decisions. The food quality and consistency were below expectations. While there is a good selection of fresh fruit and vegetables, the hot food and restaurant meals varied significantly. On multiple occasions, the same dish was ordered at the same table and arrived noticeably different each time, despite the menu having a clear description. Changes were not communicated and meals were simply served as presented. Dining felt functional rather than enjoyable. Restaurant and buffet hours also do not overlap, which can create gaps with no food available unless meals are carefully timed. We also experienced issues with basic beverage access. While on the beach with our children at approximately 10:40 am, we attempted to get water or juice and were told service did not begin until 11:00. When asking if a water bottle could be provided, we were told to wait the remaining twenty minutes. This resulted in having to walk back to the hotel to get water and then return once service opened, which was inconvenient and avoidable, especially with children present. It is unclear if this is standard policy or individual enforcement, but it was frustrating in the moment. Although the resort is marketed as family oriented, our experience suggests it may not be ideal for families with younger children. Activity rules appeared inconsistent and often depended on staff discretion. We were frequently unable to participate in activities with our kids, and the kids club age restrictions resulted in one child being allowed while the other was not. Guests with mobility concerns should be aware that many tours and activities we inquired about were unavailable and alternatives were limited. We were informed two years ago that renovations would be completed. However several areas remain closed and poorly maintained, particularly around the mangroves where garbage was visible. Staff indicated this was related to ongoing renovations. Some internal water areas appeared murky and had noticeable odors. Beyond spending time at the beach, activity options felt limited. Wildlife especially coatis were very common throughout the property and frequently accessed garbage and unattended guest belongings. Service levels have changed compared to past visits. While some staff were polite, overall attentiveness and consistency did not meet what we previously experienced. Given our long history with the property, this visit was disappointing. While the resort still has potential, we left feeling discouraged and uncertain about continuing our investment.
Shira Ridley Risk
I am here now celebrating my birthday. We are members and just recently upgraded. Geo was amazing and explained all the perks we were unaware of. Customer service is amazing. Cesar, Jose, Ariel, Rosa, and Alexander were very accommodating and amazing. Now let me tell the worst part of this vacation. Leon is one of the worst individuals I've ever encountered while visiting here. He is nasty and very condescending! I had an encounter, not once but again last night while celebrating my birthday in the sports bar. My husband finally saw that this guy doesn't like me, and it's okay he doesn't have to. I overheard him speaking about me in Spanish to his colleagues who surpringly disagreed with him. Nonetheless, my husband walked over to him and asked his name. I love this place and did not let my encounter with him affect this review. However, I just hope I don't see him for the remainder of my stay. Other staff apologized to me for his actions.
More...

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote