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  Back Home Destinations Caribbean Mexico Moon Palace The Grand Cancun   
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Located In: Mexico

Moon Palace The Grand Cancun

Google Logo 4.5 Google reviews (10001)
Best Price From €2089pp
Jun 2026
€3829 pp
All Inclusive
Jul 2026
€3579 pp
All Inclusive
Aug 2026
€2519 pp
All Inclusive
Sep 2026
€2509 pp
All Inclusive
Oct 2026
€2529 pp
All Inclusive
Nov 2026
€2399 pp
All Inclusive
Dec 2026
€2509 pp
All Inclusive
Jan 2027
€2959 pp
All Inclusive
Feb 2027
€3089 pp
All Inclusive
Mar 2027
€3019 pp
All Inclusive
Apr 2027
€2639 pp
All Inclusive
May 2027
€2669 pp
All Inclusive
Receive up $250 Resort Credit and Kids Stay Free*
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand Cancun, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional res...

Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand Cancun, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional resort is packed to the brim with leisure amenities, including a waterpark, spa, nightclub, playrooms and much, much more. Guests will also find an array of wonderful restaurants serving irresistible dishes from near and far. Combine all of this with luxury accommodation and glorious Caribbean weather and a holiday at Moon Palace The Grand Cancun is sure to be full of delightful moments that will be cherished forever.

Enjoy a vast array of fine dining from Mexican, French to Lebanese and more. Take a dip in one of the relaxing pools or play a game in the Olympic pool, make a splash at the waterpark - there is something for everyone at one of Cancun’s top 5-star resorts.

How far is the nearest beach?

Moon Palace The Grand Cancunis set beside the beach.

Distance from the airport

Cancun International Airport is approximately 11km away from Moon Palace The Grand Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Shuttle
Wifi
For Families
Waterpark
Click to read more
Accommodation
Grand Deluxe Garden View
  • Furnished balcony with garden view
  • King-size bed or 2 double beds
  • Double whirlpool tub
  • Breakfast table and chairs
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Smart TV with streaming via Google Chromecast
  • Telephones
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Coffee maker
  • Alarm clock/radio/iHome dock
  • Bathrobes and slippers
  • CHI Hairdryer and hair straightener
  • Iron and ironing board
  • Safe
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Grand Honeymoon Suite
  • Furnished balcony with garden view
  • King-size bed
  • Double whirlpool tub
  • Breakfast table and chairs
  • Bathroom with shower
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Welcome romance amenities, including a bottle of sparkling wine and chocolate-covered strawberries (once per stay)
  • Minibar filled with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • CHI Hairdryer and hair straighteners
  • Iron and ironing board
  • Safe
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
  • Early check-in and late check-out (upon request, subject to availability)
Grand Swim-Up Suite
  • Direct access to semi-private pool
  • Furnished balcony with garden view or resort view
  • King-size bed or 2 double beds
  • Double whirlpool tub
  • Bathroom with shower
  • Bathroom with CHI bath amenities and Natura Bisse Soap
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Coffee maker
  • Bathrobes and slippers
  • CHI Hairdryer and hair straighteners
  • Iron and ironing board
  • Safe
  • Alarm clock/radio/iPod dock
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Grand Family Suite
  • Furnished balcony
  • 2 connecting rooms (1 with king-size bed, 1 with 2 double beds)
  • Double whirlpool tub
  • Bathroom with shower
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Smart TV with streaming via Google Chromecast
  • Playstation 5 or Xbox One (a selection of Xbox games are available upon request)
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar filled with soft drinks, bottled water, juices and local and international beers
  • Lavazza Coffee maker
  • Liquor dispenser with world-class spirits
  • Bathrobes and slippers
  • CHI Hairdryer and hair straightener
  • Iron and ironing board
  • Safe
  • Alarm clock/radio/iPod dock
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
  • Welcome amenities for families
  • Children’s mini bar including milkshakes, juices, soft drinks, water and chocolates
  • Children’s bathroom amenities
  • Children’s bathrobes and slippers
  • Fun in the sun bucket kit
Grand Presidential Suite
  • Furnished terrace
  • 2 connecting rooms (1 with king-size bed, 1 with 2 double beds)
  • 2 en-suite bathrooms with double whirlpool tubs, bathtubs and showers
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Living room area with half bathtub
  • Dining and bar area
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar stocked with soft drinks, bottled water, juices and local and international beers
  • Espresso/American coffee maker
  • Liquor dispenser stocked with premium upgraded brands
  • Playstation 5 or Xbox One (a selection of games are available upon request)
  • Bathrobes and slippers
  • CHI Hairdryer and hair straightener
  • Safe
  • Alarm clock/radio/iHome dock
  • Scales
  • Umbrella
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Facilities

Facilities

  • Water park with lazy river, Flowrider, slides and wave pool
  • 9 swimming pools
  • Pool concierge
  • 27 hole Jack Nicklaus Signature golf course
  • Shuttle to Moon Spa & Golf
  • Golf academy (local charge)
  • Playroom children’s club
  • Wired teens' arcade games lounge
  • Awe Spa and beauty salon (local charge)
  • Gym
  • Spinning
  • Yoga
  • Pilates
  • TRX
  • Wi-Fi
  • Barber shop
  • Bicycle rental
  • Daily activities
  • Non-motorised water sports
  • Evening entertainment
  • Unique Day and Nightclub for adults only
  • Nightclub
  • Theatre
  • Beach club
  • Bowling alley (local charge)
  • 11 restaurants
  • 13 bars
  • 24-hour room service
  • Shops
  • Gift shop
  • Jewellery store
  • Doctor on call 24 hours a day (local charge)
  • Dry cleaning and laundry service (local charge)
  • Currency exchange
  • Babysitting service (local charge)
  • Cash machines
  • Business centre
  • Parking
  • Wedding services (local charge)
  • Meeting facilities
All-Inclusive

All-Inclusive

The Moon Palace The Grand all-inclusive programme includes the following:

  • Luxury accommodation
  • Fine dining
  • Top shelf drinks
  • Delicious snacks
  • 24-hour room service
  • Non-motorised water sports
  • Waterpark access
  • Free Wi-Fi

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Grand Buffet Restaurant

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Casual

La Cantina

  • Authentic Mexican cuisine
  • Serves dinner, à la carte
  • Dress code: Casual

Habibi

  • Lebanese cuisine
  • Serves breakfast, lunch and dinner, à la carte
  • Dress code: Smart casual

Casa Mia

  • Mexican cuisine
  • Serves dinner, à la carte
  • Dress code: Smart casual

The Grill

  • Authentic Argentinian BBQ
  • Serves international lunch buffet and à la carte dinner
  • Dress code: Smart casual

Tavola

  • Italian cuisine
  • Serves lunch and dinner, à la carte
  • Dress code: Casual

Jade

  • Japanese cuisine
  • Serves à la carte dinner with robata grill
  • Dress code: Smart casual

Le Château

  • French fine dining
  • Serves dinner, à la carte
  • Adults-only
  • Dress code: Smart casual

JC Steakhouse

  • Authentic Steakhouse
  • Serves dinner, à la carte
  • Dress code: Smart casual

Caribeño

  • Fresh seafood, steaks and vegetarian dishes
  • Serves buffet breakfast, à la carte lunch and dinner
  • Dress code: Casual

Cusco

  • Peruvian cuisine
  • Serves buffet breakfast and lunch, and à la carte dinner
  • Dress code: Casual at breakfast and lunch, smart casual at dinner

Cicus

  • International cuisine for kids
  • Serves a la carte dinner
  • Dress Code: Smart Casual

Boulangerie

  • French-inspired coffee shop
  • Serves fresh bread and chocolates 24-hours a day
  • Dress code: Casual

Ninth Pin

  • Bowling
  • Serves snacks all day
  • Dress code: Smart casual

Tapas Y Vino

  • Serves Spanish tapas in the evening

Los Tacos

  • Serves traditional Mexican tacos in the daytime

Beach Club

  • Serves snacks in the daytime

24-hour room service is available (upon request). Guests staying at Moon Palace The Grand have access to an array of other restaurants at Moon Palace Cancun and Moon Palace Nizuc

Offer Details

Receive up $250 Resort Credit and Kids Stay Free*

Receive up $250 Resort Credit and Kids Stay Free*
*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 4 nights apply. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.5 Google reviews (10001)
Jason Riggs
I had a medical issue and needed to get to hospital. Zayda and her staff were very helpful with getting me taken care of and even checking in with my family while I was getting care. The resort had great food, lots of options for food, drinks, and entertainment. Habibi had excellent food (breakfast and dinner). My family loved the karaoke and wired lounge, as well as hopping over to the other Moon Palace resorts. Staff all around was incredible. Staff at the water park played with the kids. Lots of pools and options for a quick snack or longer meals. Buffet had a solid breakfast- omelet stand was excellent.
Brooke Christensen
Everything we expected and more. Would 100% recommend to anyone wanting a family friendly resort. The ocean was as expected and we probably wouldn’t go again in May because of it but everything else was perfect. Worth the 5lbs I gained from the amazing food. One other note: the resort didn’t feel crowded ever, which surprised me. It was so nice.
Masih Family
Our experience at Moon Palace Grand Cancun was beyond frustrating and nowhere close to the “luxury” standard they promote. Service was painfully slow and disorganised. We waited two hours for basic towels. Two hours — for towels. That is not five-star service, that is unacceptable anywhere. On another occasion, we waited 45 minutes for shampoo, and when it finally arrived, it wasn’t even the correct item. We had to chase again. This wasn’t a one-off mistake. It became a pattern of long delays, incorrect deliveries, and zero sense of urgency. Every simple request turned into a process. Communication made everything worse. Many staff members could not speak or understand basic English, which made even the simplest requests unnecessarily complicated. We would explain clearly what we needed, only to receive the wrong items or no follow-up at all. For an international resort that welcomes guests from all over the world, this is simply not acceptable. There was no accountability. No apologies. No effort to recover the experience. You’re left feeling like you’re inconveniencing them for asking for necessities that should already be in the room. The property itself may look impressive, but service is what defines a luxury stay — and this resort fails badly in that department. For the price paid, this level of inefficiency and lack of professionalism is shocking. We would absolutely not recommend this resort and will not be returning.
Mayi Cruz
The hotel is amazing! The food was really good, and the customer service was excellent. Using the app was very helpful and worked perfectly throughout our stay. The only downside is the beach, but the hotel does such a great job with everything else that you hardly worry about it. The nightly shows were enjoyable, and the resort is very large—so be prepared to do a lot of walking or wait for transportation. The water park is absolutely amazing and definitely a highlight of the stay. I would definitely love to go back!
AidenBrandsma
Was an amazing trip and thoroughly enjoyed all the commodities the resort had to offer. Unfortunately, as much of a benefit I want to give those cleaning the rooms my brother and I both had money stolen out of our wallets that were zipped up in our bags. Very disappointed and it was more than just a few dollars. Keep your money in the safe provided!
More...

BEST PRICE FROM Flight & Hotel
€2399pp
Jun 2026
€3829pp
All Inclusive
Jul 2026
€3579pp
All Inclusive
Aug 2026
€2519pp
All Inclusive
Sep 2026
€2509pp
All Inclusive
Oct 2026
€2529pp
All Inclusive
Nov 2026
€2399pp
All Inclusive
Dec 2026
€2509pp
All Inclusive
Jan 2027
€2959pp
All Inclusive
Feb 2027
€3089pp
All Inclusive
Mar 2027
€3019pp
All Inclusive
Apr 2027
€2639pp
All Inclusive
May 2027
€2669pp
All Inclusive

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