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Located In: Mexico

Paradisus Playa del Carmen - Riviera Maya

Google Logo 4.7 Google reviews (10490)
Best Price From €1589pp
Mar 2026
€2489 pp
All Inclusive
Apr 2026
€1939 pp
All Inclusive
May 2026
€1849 pp
All Inclusive
Jun 2026
€1909 pp
All Inclusive
Jul 2026
€2079 pp
All Inclusive
Aug 2026
€1839 pp
All Inclusive
Sep 2026
€1839 pp
All Inclusive
Oct 2026
€1839 pp
All Inclusive
Nov 2026
€1839 pp
All Inclusive
Dec 2026
€1839 pp
All Inclusive
Jan 2027
€2009 pp
All Inclusive
Feb 2027
€2189 pp
All Inclusive
Up to $200 USD Resort Credit*
Overview
Accommodation
Facilities
All-Inclusive
Nitké Benefits
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your ...

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your trip to Mexico. And all with the stunning backdrop of the Caribbean coastline! There’s an award-winning selection of restaurants to choose from, with worldwide cuisines and adult-only venues for those who fancy some grown-up time. If you’re looking to live the high life on your next family beach break, Paradisus Playa del Carmen - Riviera Maya will not disappoint.

How far is the nearest beach?

Paradisus Playa del Carmen - Riviera Maya is a seafront resort, where the beach is about a 3-minute walk from the accommodation.

Distance from airport

Cancun International Airport is approximately 55km away from Paradisus Playa del Carmen - Riviera Maya.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Roulette Room
  • Terrace with garden view
  • King-size bed or 2 double beds
  • Rain shower and bathtub
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Minibar

Junior Suite Garden View
  • 699ft² | 65m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace
  • Modern bathroom with tub and separate two raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults

Suite Garden View
  • 840ft² | 78m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • Two double beds or one king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults

Suite Nitké Garden View
  • Nitké benefits
  • Garden view
  • Terrace with hydro-massage bathtub
  • King-size bed or 2 double beds
  • Sofa
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service

Suite Nitké Swim Up
  • Nitké benefits
  • Direct pool access
  • Terrace with hydro-massage bathtub
  • Bedroom with 2 double beds
  • Lounge with sofa bed
  • Dining room
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service

Master Suite - Garden view
  • 1141ft² | 106m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate two raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults

Two Bedroom Master Suite
  • 1980ft² | 184m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed and or two double beds
  • This category becomes from the guaranteed conection of a Suite with a Master Suite
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate rain shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 4 adults or 5 adults or 6 adults

The Reserve Junior Suite - Garden View
  • 721ft² | 65m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Serve Junior Suite - Swim Up
  • 721ft² | 65m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace with direct access to a pool
  • Modern bathroom with tub and separate raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Reserve Suite - Garden View
  • 840ft² | 78m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • Two double beds or one king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Reserve Master Suite - Garden View
  • 1141ft² | 106m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa and dining area
  • Private terrace with hot tub and direct access to a pool
  • Modern bathroom with tub and separate raining shower
  • Daily stocked Superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Reserve Suite - Presidential
  • 1744ft² | 162m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa, dining area
  • Private terrace with hot tub
  • Modern bathroom with tub and separate rain shower
  • Daily stocked Superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

Facilities

Facilities

  • Swimming pools
  • Waterpark
  • Restaurants
  • Bars
  • Spa
  • Kids club
  • Sporting activities
  • Parties
  • Games
  • DJ sessions
  • Shows
  • Cocktail-making
  • Cuban cigar-making
  • Craft and hand painting workshops
  • Latin dance classes
  • Gardens
  • Medical services
  • Meeting rooms
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

Paradisus Playa del Carmen - Riviera Maya is an all-inclusive hotel, offering everything you need for an unforgettable holiday in Mexico. The programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details are subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Nitké Benefits

Nitké Benefits

Guests staying in Nitké suites are entitled to the following benefits and services:

  • Exclusive access to the Nitké Lounge
  • Drinks and snacks service
  • Personalised check-in and check-out
  • Superior suites with upgraded amenities
  • 1 complimentary dinner at Sal Steak Cave restaurant (18+)
  • Access to a water ritual at YHI Spa (18+)
  • Destination Inclusive® experiences programme (prior reservation required, subject to availability)
  • 24-hour dedicated concierge
  • Activities for children and teens

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the Nitké benefits on arrival at the hotel.

Dining

Dining

Sal Steak Cave

  • Steakhouse
  • Adults-only (18+)
  • Local charge
  • Dress code: Casual

Fuego

  • Fusion cuisine

Naos

  • International cuisine

Cappella

  • Italian cuisine

The Lunch Box

  • International cuisine

Bana

  • Asian cuisine

Bana Family

  • Asian cuisine

Hadar

  • International cuisine

Mole

  • Mexican cuisine

Blue Agave Taqueria

  • Mexican cuisine

Sunrise Grill

  • Serves brunch

Twe12lvet

  • Serves ice cream

Room service is also available.

Offer Details

Up to $200 USD Resort Credit*

Up to $200 USD Resort Credit*
*Enjoy up to $200 USD Resort Credit to spend at the hotel when travelling between 01/01/2026 - 04/01/2027

Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 3 nights apply.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.7 Google reviews (10490)
Ross Ambrose
I was here for a convention but added days to enjoy the entire experience of being back in the Yucatan Peninsula (where I had not been for 23 years). I’ve never tried an all inclusive resort before and was worried that I would not like the food or that I would always have an opportunity to “upgrade”. The worries were not warranted and I had a great time. The selection of liquor and mixed drinks is excellent. I think they fall short on the selection of beers they could offer - and should offer some of the regionally brewed beers. But it was easy to get drinks and they are not skimping on making a quality drink. Food was also good, I especially enjoyed the Sushi, ice cream, Hibachi options. The meals catered for our group were well above average and there is no shortage of food. Plenty of desert option but they could have a bit more flavor to match how good they look. Lots of kids activities that I saw organized even through I was not staying on the Family side of the resort. There seemed to plenty to do and organized for all ages of youth and the quiet options on the Adult side were nice to know they existed. Big rooms, beautiful spaces that are clean and well maintained. The beach is a great place to hang out. People do get in the water and swim - and enjoy it; BUT the ocean grass/sea weed is intense and constantly being pushed towards the shore and raked up by staff. It is in the water and washes over you.
Katherine Angus
This is a great family resort for kids aged 0-6 years old. The resort itself is very well maintained, rooms are large and the daily housekeeping was very thorough. There are elevators in all the resort buildings, so families with strollers or accessibility issues don't need to worry. All the staff we encountered were very friendly, always smiling and happy to help. They all dress professionally in nice uniforms. No matter where you choose to lounge, there was always someone coming over and offering to bring you a drink. There are food options available all day long; the only downside to the food and beverage service is the limited availability of dinner reservations - we could only get 5pm reservations our whole week. The Aqua Zone was awesome, they have 2-3 lifeguards working at a time to ensure safety for everyone. This pool was 'cloudy' , I think due to everyone layering on sunscreen then jumping in; otherwise all the other pools were crystal clear. Fresh pool towels were always available. Be wary of the 'Circle Club' representatives approaching you; they sit at the 'guest concierge' desk, but really are trying to sell you on memberships. All dining reservations are actually made at the 'culinary experience' desk. Once we figured out how everything works this wasn't a problem. They have a 24hr coffee/pastry shop, and an ice cream counter open all day. They have kids activities every morning and night, and evening entertainment which was great for the kids. Overall I would definitely recommend this resort to young families.
Dani F
If you have toddlers — like we do (ages two and four) — this resort is absolutely for you. There were kids everywhere, and so many activities specifically designed for little ones. They really cater to families. What I loved most is that they also balance it beautifully for parents. There’s an adults-only section, and they offer a daycare/kids club with tons of activities, so you can actually enjoy a fancy dinner or some quiet time while your kids are having fun. The staff was amazing. The resort itself was beautiful. We honestly weren’t there long enough to explore everything because it’s a large property with so much to do. One thing I really want to mention — please tip the staff. They work incredibly hard, and what they’re paid is simply not enough for everything they do. Their kindness, energy, and service truly make the entire experience special. A little extra appreciation goes a long way and is very well deserved. Hands down, this is the best resort I’ve been to — and I usually like trying different ones. This one is truly top-notch.
Merav Kanpol
We LOVED our stay at Paradisus and we will definitely come back next year. Highlights included the spacious rooms and (for us, the swim-out patio was absolutely amazing to allow the littles to nap while still being able to take a dip). This resort keeps families at the core of everything- generous amenities and thoughtful activities for kids, facilities and services geared to make families comfortable and enable TRUE vacation and not just a trip away from home. The food is yummy, vibrant and appealing for all kinds of tastes and needs- and the staff is so warm and accommodating across every little nook of the resort. Our family has a rather special circumstance: we have a special needs child, and traveling for us comes with a number of additional complexities. Families like ours often don't go on trips because of the difficulty it brings. But at Paradisus, we were warmly received and my son was treated with such kindness, respect and hospitality that I was truly moved to tears. He has a special diet, and the concierge, restaurant managers and head chef went out of their way, above and beyond, every single day, to ensure he was included and provided for like any other guest. We are utterly grateful for the sincere hospitality and kindness we experienced.... For the parents of special needs kids, to be cared for in this way was a gesture and experience that was deeply meaningful. Thank you to our exceptional concierge, Erika, for her thoughtfulness and kindness. Thank you to chef Monserrat, I want you to know that our son was happy and thriving under your care, thank you to the teams at all the restaurants we visited - Flora and Cielo and the hibachi restaurant, for treating us with hospitality and care. We are excited to come back next year!
Michelle Mendez
La Perla (the adult only side) was the best resort experience. The staff made it a dream vacation. Ismael and Sandy at Hadar buffet were so much fun and provided great service, as did Jaime at Lemon Fish with his jokes and recommendations. Alberto and Ada gave incredible massages at the Spa. Victor in the room lobby was such a kind face to see in the morning and had our regular drinks memorized after the first time. Paola gave us the marketing spiel and she was so kind even after she passed us off to the sales members, Alejandra and Pietro. They too were so welcoming and it was honestly because of the staff that we became Melia members! Highly recommend this resort. We will for sure be back!
More...

BEST PRICE FROM Flight & Hotel
€1839pp
Mar 2026
€2489pp
All Inclusive
Apr 2026
€1939pp
All Inclusive
May 2026
€1849pp
All Inclusive
Jun 2026
€1909pp
All Inclusive
Jul 2026
€2079pp
All Inclusive
Aug 2026
€1839pp
All Inclusive
Sep 2026
€1839pp
All Inclusive
Oct 2026
€1839pp
All Inclusive
Nov 2026
€1839pp
All Inclusive
Dec 2026
€1839pp
All Inclusive
Jan 2027
€2009pp
All Inclusive
Feb 2027
€2189pp
All Inclusive

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