Phuket Graceland Resort & Spa

Nouga Ismail

My room 1422 date from 3 to 6 july My stay at graceland resort Hotel in Phuket was absolutely amazing. The hotel is beautiful in every detail; the rooms are elegant and extremely clean, and the design is tastefully done. The staff are incredibly helpful and polite, always quick to meet the needs of the guests. What stood out to me most was the staff member kanika. She was absolutely wonderful—always smiling, so kind, and eager to help us. She gave me a fantastic room upgrade on the same day, and I was so happy and grateful for that. Honestly, this hotel is a model of excellence, and I thank kanika and the entire team for making my stay unforgettable. I highly recommend this hotel to anyone looking for .a luxurious experience in Phuket

David Basilious

Stayed here for 2 weeks. Immaculate resort. Immaculate location situated directly across the road for patong beach. The resort itself has massive pools all around the resort. Very nice rooms , restaurants and everything you need to have a relaxing stay. Close to the action however far enough away to enjoy a good night's sleep and not hear the 3am leftovers from Bangla rd. Would definitely stay here again.

Hasna Abubaker

The location is excellent; however, the cleanliness of the hotel is very poor. The bathroom amenities were incomplete. For example, there were no cotton pads available. In addition, after room cleaning, the bathroom amenities were not replenished and had to be requested every time. The soundproofing is extremely poor. We could clearly hear noise from the hallway, outside the room, and from neighboring rooms. On one occasion, housekeeping entered our room while we were sleeping, which was very uncomfortable and unacceptable. We also booked a room for two people with a King Bed. However, upon arrival, we were given a room with two separate beds. When we requested the King Bed that we had booked, we were told that we would need to pay extra for a higher room category. It was not even possible to combine the two beds because the bedside tables were fixed to the wall between them. This was very disappointing, especially since the bed type was one of the reasons we chose this booking. The breakfast was very good overall. However, there was one staff member preparing omelets who appeared to have a very poor attitude toward guests. Unfortunately, I do not remember his name. During my 7-day stay, I only saw him once. He was slightly older than the other staff members working at the omelet station. The room furniture is heavily worn out, and the towels are not practical, as there is no medium-sized towel available. Despite the building, rooms, furniture, and amenities being old and outdated, guests are still required to pay a security deposit. Overall, the location is the hotel’s strongest advantage, but significant improvements are needed in cleanliness, maintenance, room quality, and service standards. This was one of the worst hotel experiences I have had.

Ahmed Aldossary

⭐⭐⭐⭐⭐ I had an exceptional stay at this hotel. From the moment we arrived until the day we checked out, every member of the team made us feel genuinely welcome. The reception, hospitality, service, and farewell were all outstanding. What impressed us the most was the care and kindness shown when my wife became ill. The team immediately arranged for her to see a doctor and supported us throughout the situation. We will never forget their compassion and professionalism. A special thank you to Ms. Kannika, Ms. Pear, Ms. Kauai, and Ms. Tarn. Your kindness, dedication, and sincere care made our stay truly memorable. You are a wonderful team, led with excellence, and you deserve the highest appreciation. We highly recommend this hotel and look forward to staying here again in the future.

widia andini

Wonderful experience at Phuket Graceland Resort We stayed here from 29 June to 6 July and everything was excellent. The location is perfect—everything is nearby and easily accessible. The swimming pools are amazing, definitely one of the highlights of the property. The breakfast was great,halal food also have when i was there on my birthday, they sent me a birthday cake to my room ❤️ I will be back soon this time with my friends