Rio All-Suite Hotel and Casino

Adam Kennel

Rooms were HUGE and updated but seem to not be regularly maintained. The bathroom light switch didn't work. Good thing I had a flashlight for my shower in the morning. Casino is decent, plenty of popular games. The surrounding area of this facility is not great at all. Just be warned. Location is good if you want to be off the strip and get in and out of the city for travel and avoid the hassle of being on the strip. The room is very cheap for mid week. Tons of value in these rooms for the money.

Jessica

The experience was great. Firstly, the front desk concierge lady, Patricia, was very enjoyable and helpful at getting us checked in. I had two separate reservations (because I had a reward night and regular) and she assisted me in putting both nights in the same room and set my credit card up for both so I didn't have to check out and check in again. She also gave me waters and told me there was a VIP check-in I could use next time. The room was beautiful and clean and the beds were comfy. The pool was nice with a 21+ side with hot tubs that were quite nice. We got discount tickets at the box office to see the shows because we were hotel guests. There was a food court on the ground floor and lots of walkable stores nearby outside of the hotel. Parking was free. It was my first time staying at Rio and I am pleased.

Jayne Chang

Love the location but the AI managed front desk needs a lot of work. 1. The AI somehow hasn’t gotten many requests fulfilled.. late check out? Towels ? These things we ended up having the call the front desk. I don’t see the point of AI if things never actually come they just get tracked as a call it answered. Everyone was pleasant and helpful when we got a human involved but the fulfillment of the automation needs to be worked on. The location is great lots of good food close by so you aren’t stuck with the strip. It’s close enough to the strip where if you’re driving it’s 5 minutes and if you’re walking it’s walkable. The renovated rooms are the best part! Really clean!

candace parker

We loved our room, however our room had a few issues that staff tried to resolve and credited us some money towards food at the hotel. Our shower drain hardly drained and we had to shower super fast to avoid it flooding over. They tried to fix this but it was still backing up, just not as bad. Our room did not have a mini fridge and that was a bummer because we brought snacks for the kids and didn't have a place to put our leftovers. The Korean BBQ downstairs was yummy and we had leftovers that went to waste. The room was spacious and otherwise clean, comfortable and convenient. We were in room 1101, had a couch and two beds with plenty of space. We visited Sunday evening though Wednesday morning and the pool was closed despite temperatures in the 90s. That was a huge disappointment. We went to mgm grand and bought day passes/ parking because it was really hot and the kids were looking forward to pool time. I was told the pool is open Friday- Sunday and they don't have lifeguards during the week right now. Overall we'd return but would want to go only if the pool was open. Big thanks to the front desk gentleman named Alex, he's a great employee and I appreciated him helping us out and trying to resolve our shower issue and crediting us some $ for food

Randy Phhbs

The toilet made bubbling bloop sounds. But had no other issues. The shower was nice. We liked the comfortable couch, bed wasn't uncomfortable,pillows were clean and comfy. Wish their was a coffee pot or microwave but the mini fridge worked well. I was happy that all the elevator problems I read on other reviews wasnt an issue for our stay. We had only 1 interaction with staff during check in and it went pleasantly. We choose the rio for the convient parking, very satisfied with it.