Serenity Alma Heights

Mostafa Saad

Special thanks to all the team! The Resort is awesome! I couldn't recall something good in life that was not present there generously! The service team all deliver the best service! Everyone I've dealt with through my stay was super friendly and helpful. The food was awesome! With unlimited premium dishes all meals present. The beach is cool and sea water is magical. You just leave your body and float to the 70 cm natural pool. The aqua-park is crazy good! All games are easy and very enjoyable. The animation team are special and full of life. They gave us one extra shot of enjoyment even between the entairtainment shows. (national and international artists preform every night) I would like to truely thank the owner-family for inspiring such a masterpiece! The stay at one of your houses was truely remarkable!

local guide

Honestly, perfect. This went beyond my expectations. First the pools are very clean and transparent. There are lots of slides to choose from, including the Black Hole Slide, which is based off its name and there are restaurants and clean cafes that offer most varieties one would like to choose. Also there is a system where there are waves in the water from simple to huge tsunami-like waves. It's only implemented in one pool or so. But it's actually very fun, it doesn't get boring fast. Second, the beach is very nice and gives a nice, calming vibe. There is a cafe or two there for food and drinks. There is a volleyball activity, and the waters are very clean. Also not too busy. There's just a very nice balance and there are playgrounds and fun sports and activities there. Third, there is a wide variety of activities for kids. Such as bumper cars, bicycles, parks, but there are way more. As for adults, they perform dance shows, there are golf carts for family where you can freely explore the resort. And there are lots of shows, a wide variety of shows. There's even an entire court dedicated to activities, with bowling, ping pong, and tennis. And fourth, the food and drinks are amazing. Exceptional taste and flavour, there are lots of drinks, cafes, restaurants. The food court is very clean, organised, and huge. There is a huge variety of cafes and restaurants. There's one at the beach which I personally think it's drinks taste very good. There is an Italian restaurant which is extremely huge with a water fountain and etc... Personally, I think this is one of the best resorts you can visit. With a very good location, it's extremely spacious with a wide variety of activities, cafes and restaurants.

mary abouna.dawood

**I stayed with my family from the 22nd to the 25th in room 6014. It was a short holiday, but truly very rich and enjoyable. There wasn’t a single moment of boredom — if anything, there were many activities we didn’t even have time to try because the hotel offers so much to do, along with beautiful spots and elegant restaurants. We will definitely be coming back soon to explore even more of the wonderful things we couldn’t fit into this trip. What makes this place really special for me is how it combines relaxation, calmness, activities, and kids’ entertainment all in one place. Honestly, we didn’t even feel the need to go to the beach at all.**

shelley doherty

me and my family booked to go to this resort for a week. as soon as we arrived the men in the hotel were giving us dirty looks and trying to flirt with my daughters that are underage .then the food there was no options for children just chips and then once we slept in the beds my daughters woke up with multiple bites on there legs and then room service didnt change the sheets once persnally i wouldnt recommend this resort as we tried to make the best of it. there was so many problems especially with the wifi it says all inclusive but you had to pay if you wanted alcohol then when we told the man at reception about the bites he said they were mosquitoes bites and when we asked a doctor he confirmed they were bed bug bites Also they have shops in the hotel that uses brutal force to try get u to buy something like i said this hotel ruined my holiday and i wouldn’t recommend it .

Hani Agwa

Stayed with my family for 5 days the staff are so nice and kind.. they did everything to keep the smile on our faces.. and made our stay unforgettable.. the main desk people.. the chefs.. the waiters.. the bar boys.. the animation team.. the room service team.. I do not want to mention the names becauses all of them were really special and deserve the best may ALLAH bless you all.. The food was delicious and variable.. the entertainment program was amazing during the day and night.. The management (Mr. Ihab) was on direct contact before our admission.. everyday and even after checkout and all the time he wanted to make sure that we are comfortable and happy Thank you serenity Alma for making us happy.. will see you again definitely