Spring Hotel Bitacora

Aoife Kiely

stayed here for 9 nights on a family holiday and it was 100% worth the money. the rooms are quite big and kept clean. the offer clean towels and a bathrobe for your stay. the beds were super comfy, and the bathroom was the perfect size for me and my sister who i shared my room with. also had a fab view of the pools from our balcony, and it had chairs and a table so you could sit outside and enjoy it more the pools were so nice and relaxing!! the water slides are super fun and the snack bar is so handy when you get a little hungry. i also have celiac disease, and the staff were so kind and catering to it!! i had gf toast and pastries and even got crepes some mornings and didn’t feel sick once!! huge thanks to Leo who was so kind to me and made sure i had 100% gluten free food!! Thank you Leo!!

Gary Jennison

We booked The Bitácora as a last-minute break and, to be honest, only after booking did my wife read some of the reviews, which left us a little concerned. Those worries disappeared the moment we arrived. The hotel was spotless from the minute we walked in. Reception staff were lovely, welcoming and very helpful, and our room was immaculately clean. First impressions were excellent. We stayed for 9 nights on a half-board basis. We visit Tenerife around twice a year and usually eat out several times during our stay — but this year we didn’t eat out once. We enjoyed the food at The Bitácora so much that we dined in every night. The food was fresh, with plenty of choice, and in our opinion there really was something for everyone. After reading some negative comments about the food beforehand, I was genuinely surprised — if you couldn’t find something to eat, there’s something wrong. Our room was very clean, the beds were comfortable, and the bathroom was spotless. The shower was excellent. The pool area was great. We had no trouble getting sunbeds, although I imagine this could be different during peak summer months. We particularly liked the adults-only area with the large pool and spa-style pool — a really nice touch. The pools are heated; they feel a little cool when you first get in, but you soon acclimatise. We paid to go to UP! twice and it was fantastic — highly recommended. The infinity pool is brilliant, and the drinks and snacks were all high quality. Entertainment was a bit hit and miss — some very good acts and a few more “interesting” ones — but overall we still had a good time. Finally, the staff deserve special mention. They work incredibly hard and do a fabulous job. Reception staff were friendly and helpful, the restaurant and Fun Bar teams were polite, enthusiastic and welcoming. Yes, there were occasional waits at busy times, but that’s to be expected. In summary, we enjoyed The Bitácora so much that we’ve already booked again for October — this time with the UP package included. We booked directly with the hotel and believe we got a better deal. Thank you to everyone at The Bitácora for making our much-needed holiday so special. Roll on October!

Petrea Marius

We had an amazing stay, everything exceeded our expectations. The room was cleaned daily and always spotless, the food was delicious and very diverse, with different themed dinners every day. The location is perfect, very central, and several beautiful beaches are just a 5–10 minute walk away. During the day, the pool area was full of fun activities and entertainment, which created a great atmosphere for both adults and children. We would definitely come back and highly recommend this hotel!

Allan White

Been twice now to this hotel but wouldn't come back...Rooms are fine but could clean the balconys now and again. Cleanliness about the hotel could be a bit better. Breakfast is fine just the standard 4* hotel stuff. The sunbed situation is madness and the guests that are sprinting for the beds are mental, never seen anything like it. Best bit about the hotel is the location for us with nice restaurants and shops all close by. 3/5

barry redfern

Went for 1 week at the end of June. It's a wonderful place. The bedroom is quite spacious as is the bathroom. The restaurant was the usual hotel fare with plenty of choice to suit all from breakfast to dinner. The pool bar served food with a good choice of dishes. The pool area is very big with slides in a separate area. The entertainment was OK with the children's entertainers working very. The bar could be very busy and getting served was a bit hit and miss depending on how many servers were on. I can't fault the stuff who all worked hard, always with a smile and friendly.