The Salil Hotel Sukhumvit 57 - Thonglor

Keith Chan

From the check in onwards everything was amazing. Great staff all around, reception, door man, housekeeping etc. And the room was just so beautiful and cosy, perfect for a romantic couple stay. Not forgetting the complimentary Thai costume rental, allowing us to capture some magical memories. The location to BTS was also relatively close with a couple of nice noodle shops and a 7 eleven just right the corner. I would highly recommend this hotel for nice relaxing stay. Sincerely thankful for the awesome experience!

Dine in KL

We had a wonderful stay at this hotel. The interiors were beautiful, and the complimentary Thai dressing service was such a unique and memorable touch to the experience. What truly stood out, however, was the exceptional service. Every staff member we encountered was warm, attentive, and welcoming. A special shout-out to Dear, who assisted us with the Thai dressing service. She was incredibly kind, patient, and knowledgeable, taking the time to explain everything and making the experience even more enjoyable. Overall, it was a lovely stay, and we would happily return.

HappyBunny

Location & Room: The location is quite good—not too far from the Thong Lor BTS station. It's about 25 min walk to Emporium mall. The hotel itself is beautiful. I booked a Deluxe Suite for my stay, and the room was indeed very pretty. I especially loved the bathroom with the glass wall, which allowed me to enjoy a bath while taking in the lovely view of the room. Dining: I tried the breakfast one morning, and it was okay. If you book in advance with reception, it is 350 Baht, but I was told it jumps to 600+ Baht for a walk-in. I did like the Japanese-style chawanmushi and the fact that there were three options for how the eggs were cooked. However, for a 5-star hotel, the overall quality of the food and fruit could definitely be better. Service: The service here was a tale of two completely different experiences. To start, the arrival felt truly 5-star: I was greeted by the floor team (not reception) with a welcome drink, a cold towel, and even a pot of popcorn, which was a lovely touch. However, the reception staff then informed me the room wasn’t ready and told me to return after 3:00 PM. Once I came back after three, the experience went completely downhill. The concierge service remained absolutely five-star, no question—they were always incredibly warm, helpful, and friendly. Frankly, they should be the ones standing at the front desk. The reception people, on the other hand, didn't seem happy to be there at all. When I went to get my room, the front desk staff simply handed me the key card without a single word of explanation or introduction. Even though the WiFi password was printed on the card envelope, there was no mention of basic details like breakfast times, locations, or hotel amenities. Even a 3-star hotel wouldn't miss those standard introductory details. To add to that, housekeeping failed to replenish the toilet paper when it ran out. Facilities: Another important thing to note is that the swimming pool and gym facilities are not designed for post-checkout use. Unlike standard 5-star hotels, there is no proper changing room or indoor shower available after you check out. You can only use the outdoor pool shower and the toilet on Level 8. Because of this, I decided not to use the pool after checking out. The lounge area on the 8th floor is visually lovely, but the air conditioning wasn't turned on. It was simply too hot to just chill there or enjoy the board games they provide. Such a shame. Verdict: If you love the design of the hotel and the room, appreciate a great concierge team, and go in expecting nothing from the reception after the initial welcome, you will likely enjoy your stay. Otherwise, it doesn't quite live up to its 5-star rating.

Joel Wong

This is our choice hotel we return to whenever we are in Bangkok. Our concierge Mr Torn recognised us immediately and welcomed us back warmly even though its been over a year since our last visit. Mr Khuad whom we met last was absolutely delightful and helped with everything. Rooms 4.5/5- everything was perfect - except for curtains which are not blackouts and walls which are slightly thin - some noise can be heard from next door Hotel & Location - 5/5 perfect quiet location with everything you need around the corner Service 5/5 - Fantastic. We told them the water pressure wasn’t great and that the floors were sticky in the morning. When we came back in the evening, they had sorted it all out. Amazing!

Neil Ramsay

We are staying for 3 nights in the Living Suite which is an absolutely fabulous room, everything about the hotel is stunning and they have taken the time and thought to consider even the smallest of details to make it perfect. All the staff are so friendly and helpful and make your stay an absolute pleasure. We took advantage of the complimentary Thai dress-up, Dear helped up with this and was such a lovely person and helped us find the best spots to take some photos. Overall this hotel and staff are a solid 10 out of 10 and I will definitely be back here on my next trip to bangkok.