Titanic Resort & Aqua Park

Luke H A

Absolutely fantastic. What really made this holiday was the service - staff here really go the extra mile - notablly Guest Services, Housekeeping and Essam on the front desk. We got treated like royalty on our birthdays so highly recommend this place if you have a birthday during the trip. Lots of little details and friendly interactions from staff was really noticeable. The food was great all week and kudos to the chap running the A La Carte restaurants - those were great. Especially the Teppanyaki experience which my 4yo still thinks was magic. The slides are great and the kids pools are heated (which was a welcome surprise as a little cold to swim otherwise). There's a little gift shop at the back by the pools worth a visit - reasonable prices and the shop keeper used to be a tour guide so knows a lot of Egyptian history. If coming as a family, upgrading to the family room is worth it. We did and the extra space was good to have for 9 days. 5* experience for 4* price 😀

Natalie Myers

Only spent one night here before being moved to our booked hotel titanic royal. Super friendly staff. Clean room , fantastic shower. Some areas where a little tired, especially around aqua park areas. The lady making bread was definitely a highlight, so delicious too. Food was good too. Absolutely brilliant for kids.

stacey grant

Stayed here over new years. First impressions- hotel looked very nice and was impressed with waterpark onsite. Rooms were nice and spacious although I feel could do with a deeper clean. There were dirty areas within the room from prior to our arrival. We notice the beds get made but the floors were not cleaned unless asked. The lifeguards and most of the restaurant staff were approachable and polite. The bar staff and some members of staff across the hotel came across ignorant and rude, unless money was being tipped. Ome of the managers ( didnt remember his name but he had light green eyes) was so helpful and polite. The water slides and kids pools are amazing! Something for ALL ages and never a queue! The choice of food I thought was good and we were a family of 2 adults 3 kids ages 13, 10 & 7. The entertainment team is feel could be a little bit more enthusiastic. Sometimes some of them looked like they didnt want to be there. But some of them was always full of energy. The entertainment as a whole I felt could improve hugely it wasnt great and didnt last long. The drinks are not great alcohol wise. But cokes, fanta and juices, coffes plus bottled water good. We really enjoyed the new years eve gala party! We did get ill but we couldn't say if that was from the hotel or the outside excursions we done. Its 50/50 its going to happen in egypt. I would recommend this hotel. The sister hotel across the road has access to the beach which you can get a free shuttle bus too amd do some snorkeling.

Cait McDonnell

Went to hurgada last year it was amazing I was recommended this hotel and it’s been nothing but a disappointment. The reception do not care about any problems and they are so unhelpful and you do feel unsafe and uneasy if any serious problems would ever occur. The main lobby bar staff are rude and one even laughed when our child got alcohol in their eye because they splashed it at them. Our room didn’t fit a family of 4 and they never resolved it we were all squashed into one room. The floors are so slippery it’s a health a safety concern especially with people coming in and out of the pools the tiles are not safe. Make sure you check children height for the aqua park my daughter was just under 120cm and couldn’t go on any huge disappointed as that’s the reason we booked it. I do want to point out the staff that did make our stay good because they are the ones keeping the hotel alive. Ahmed from the kids bar always coming over having conversations with us and being so friendly we really loved him and Ammar from the pool bar he always made sure we was relaxed and brought our drinks whenever we wanted one. The kids animation team you can quite clearly see don’t want to be there and they show no interest in the kids and they look bored. The food and drinks are good and hotel is very clean and housekeeping is amazing! If you’re looking for a good hotel I would highly recommend El Karma they go above and beyond.

faiza navaz

Everything else was amazing, but I would like to bring to your attention an issue regarding cleanliness. The bedsheets should be washed in 60°C hot water, as there appear to be bedbugs, and there seem to be quite a few. I returned home a week ago, and I still have red bumps on my body. Please improve the cleanliness and hygiene standards.