Wyndham Lake Buena Vista Disney Springs Resort Area

Becky Dorfman

LOCATION LOCATION ! Walking distance to Disney Springs! The customer service is exceptional! The rooms are clean & nice and cool . The breakfast buffet has a great variety of options. I want to say Kaitlyn was our server & she was amazing, so attentive, so friendly. We do not have children but I saw her interact with other families children and she was so sweet . I enjoyed my cup of black tea at breakfast & she gave me a couple extra tea bags & to go cup to enjoy more tea later in my room . The hostess is very cheerful and welcoming. We will definitely return to this hotel for our future Orlando trips .

Jennifer Barreras

We had a great experience staying at this hotel. Room was clean and quiet. Lobby was nice with places to sit while enjoying morning coffee. We had a nice cocktail and snack at Eclipse hotel bar and it was relaxing. Loved the shuttle service to Disney and early park access!

M “Luckyp2828” P

The hotel is good. The staff is AMAZING. Caring, knowledgeable, and helpful are some adjectives I would use to describe the team working here. Shelton has a big personality to say the least. Paola at the front desk is delightful, sweet and extremely helpful. This was our first time staying in this hotel but it will not be our last. We will definitely be returning. Thank you team Wyndham!

Joshua Phillips

5/5 stay at Wyndham Garden Lake Buena Vista. We stayed for two weeks and had a really good experience overall. The room was a great size, comfortable, and well suited for a longer stay, which made it easy to settle in and relax after long days out at the parks. What really stood out was the staff. They genuinely went above and beyond throughout our stay. We had an issue using the washing machine and tumble dryer with our card, and the hotel kindly stepped in and covered the cost for us — a big thank you to the manager for sorting that out without any hassle. Also a special shoutout to the guy on the bag/concièrge team — always on top form, friendly, helpful, and consistently providing excellent service every time we came and went. Location-wise, it’s hard to beat. It’s an easy walk over the bridge to Disney Springs, and it’s very convenient for all the Disney parks as well as plenty of nearby food spots. Overall, a very solid, comfortable, and well-located hotel with standout staff service that really made the stay.

Nick Fonseca

I am extremely disappointed with my experience. There was a complete lack of empathy and hospitality from the staff. Despite paying for early check-in, I was not granted access to my room and received no communication or updates about when it would be ready. I even called to ask for an update, and the phone was hung up on me. To make matters worse, no one offered any alternatives while I waited. Something as simple as complimentary breakfast, pool access, or another courtesy would have shown that the hotel cared about its guests, but nothing was offered. After traveling since 6:00 a.m. the day before, I was exhausted. While trying to rest in a general area, Jason from Loss Prevention approached me and told me I could not sleep there. Although I understand policies must be enforced, the situation was handled without compassion, especially given the circumstances. Throughout this experience, I did not feel welcomed. The only employee who treated me with kindness and made me feel like a valued guest was Shelton. He was friendly, professional, and genuinely welcoming. Unfortunately, one positive interaction could not make up for the overall poor service. This was one of the most disappointing hospitality experiences I’ve had, and I expected much better