Pickalbatros Aqua Fun Club

Samuel Gbadeyan

The experience was amazing, this is my second time coming here after we had a baby. From the reception to the animation team everything was amazing.The animation team kept us engaged every day and the shows they did was amazing especially the dance show, i loved the table tennis competition/darts/zumba dance. Overall I would recommend the place. Also the food was great, the cleaning staff were amazing, they added petals on the bed and floor making us feel like royalty. The waiters were exceptional especially Soukina, she made our baby very happy. The reception people and the people that move the bag were amazing they helps us with everything we needed, checking in and checkout. Also the shop staff were very friendly and helpful and even gave my baby a gift bracelet. Lastly it was my wife's birthday and she told me she had the best massage/ pedicure ever. I would recommend this place over and over again.

Aftab Hayat

Incredible day and experience at the Aqua Fun Club with lots of fun on the slides. The staff were very helpful throughout the resort and always on hand to help and make the stay a great experience. Best of all is the photography team lead by Majdouline and photographer Ibrahim. We have amazing memories from our stay and highly recommend getting your pictures at very reasonable prices. Thank you so much for an incredible stay and lots of fun. Also, catering team did an amazing job with the food and there was always great options for the whole family at meal times. Thoroughly enjoyed every bite!!

Leon Rock

Hotel club was excellent, from food to rooms and entertainment. Staff were fab especially the entertainment crew Adil, Floura, Sarah, Emy, Tito, Hakim, Dj Youssef, singer Walid, Ali, Foufou and the rest of the lads who made up the team. Always had smiles on thier faces and they made the trip so much fun. Food was good and there was always a great selection. Simo and Ahmed in the bar were lovely too Mounair on reception was friendly and so very helpful the rooms were spotless, beds really comfy and the whole complex was really clean. Overall the staff could not do enogh for you.Would highly recommend.

hassan damou

I had so much fun and I gained a lot of experience and new skills. I loved the greeting , the workers. I am so grateful for all your efforts and your treatments. It's like a princess treatment. This club is a good recommendation and I would never forget this experience. I wanna thank emy Ali hakim floura Adil tito Sara fofo dj yousef

S G

Overall we had a very good stay here. We were apprehensive before we booked because of the mixed reviews, but we are glad we did. Before we arrived someone from guest relations reached out to check our preferences re rooms and ask if we needed any airport transfers etc. Slightly disorganised arrival - we arrived at the main gate but there was no one to help you with luggage or greeting you so we had to take it ourselves up the road to reception. Not all of the reception staff know the answers to basic questions and sometime seem a bit flustered - but eventually they find someone who does. This might have been due to a language barrier, some of the receptions staff didn’t have great English. The rooms are nice, large and with everything you’d need. Large shower and two sinks. Decently clean but not spotless. The finishings are of a fine standard, some things are a bit cracked, stained or messy etc. which is odd considering how new the hotel is, but it’s nothing major. At one point we had no running water for a few hours but it got fixed. When we requested things (e.g. toiletries) they came quickly and someone always followed up over the phone to check they’d arrived. The facilities are excellent- two brand new pádel courts, a full sized AstroTurf football pitch, huge water park, many swimming pools (including two heated - one outdoor and one indoor). The indoor one is very large and a tranquil area. The constant music at the main pool is quite grating. The gym is excellently equipped, although very warm inside. The spa looks nice although the hammam and jacuzzi are extra cost, even though it doesn’t say this when booking. WiFi is pretty good - works most places in the resort, but sometimes drops out unexpectedly. They have multiple bars and food stations open at various points throughout the day so you won’t go hungry! They show live sports in lots of the bars. The food was generally good. Not everything is labelled in the buffets which makes it had to know what things are which is especially tricky if you have allergies or intolerances. When asking the chefs they were not always sure/ very minimal English which is definitely not great if you are vegetarian or have allergies etc. Dinner at Culina (international cuisine) has a variety of options- both for meat eaters and vegetarians - but can get a bit repetitive as the menu is similar each day for all meals. The Moroccan style restaurant was excellent. The Asian restaurant is more Chinese style. Shuttle service worked well - both going into Marrakech city centre 3 times each morning and then coming back to the hotel too. It was prompt and the driver friendly. Generally the service is good and the staff are friendly and helpful when they can be. Overall this is clearly a good hotel that is resolving its teething issues from having opened recently.