Barcelo Palmeraie Oasis Resort

Lee0r1

We stayed here for 2 weeks and had a fabulous time. The adults pool was calm and we spent time here whilst the children were in kids club. Kids club was fantastic, the staff were amazing with our 2 girls and they regularly asked to go back. As a result of kids club, our children made lasting friendships throughout our holiday. Hajar, in particular, was fabulous and kind to our children. As well as this, there was nightly entertainment for the children including discos and a gala dinner. The service from the staff around the pools and in the restaurants was excellent. All staff were super helpful and couldn’t do any more to ensure our stay here was positive and comfortable. A specific mention to Youssef (server around the big pool) who was kind and attentive. Storage in the room was a little tight (2 adults and 2 children) however the cleaners were great. If you prefer a quieter experience in the evening we found having drinks and playing cards in ‘La Place’ to be very relaxing and calm away from the busier main bar. We stayed for 2 weeks and were not bored by the food. There was a big variety with constant nightly changes, which was a nice surprise. We were 1/2 board and found that this was a good balance in giving us options to choose throughout the day.

Mr Nas

A lovely holiday resort. I’m writing this review while still here on holiday. Wonderful staff at the reception. The food is very nice. Rooms meets standard and very clean. They have three swimming pools. One very large, medium and a small pool. Gym facility as well as spa. They have entertainment at night at the bar. You can also book other book for other activities like camel ride, buggy bikes and various other activities. A bus from the hotel takes people inside the city and back for free, you only need to book or register interest at the reception and choose a time. It’s just a lot going on here. I recommend you come and spend sometime here. It’s a very good place to spend a week or two on holiday.

Dorret

Having a great time at the Barcelo Palmeraire. The hotel is clean and at gardens are well kept. Would have liked more variety of food at dinner , which was often cold. Although we saw one dog which looked like a great dame and nothing like the weight restriction 5kg mentioned in the small print. If I knew dogs were allowed I wouldn't stay here. Overall the staff were brilliant and always smiling 😊

Heidi Gill

The hotel was okay, but it is definitely not a 5-star property. The facilities are quite dated and in need of a refurbishment, and the overall service was slow. We called reception multiple times during our stay and often received no answer. The breakfast buffet was disappointing, with flies on the fruits and birds helping themselves to items from the buffet area. The air conditioning was poor, as it could not be set below 20°C, making the rooms uncomfortable at times. On 2 separate occasions the AC broke and needed fixing. The buggy service that is supposed to transport guests between reception and the rooms was rarely available, and there was often nobody operating it, meaning long walks to and from the room in the extreme heat was exhausting! The shower drain was blocked, causing water to build up while showering and a pungent smell coming from it. There were mosquitoes in the toilets situated near the restaurants so could not be used as I did not want my rear end to be bitten alive! We stayed in a Premium Room, which is advertised as suitable for a family of four, but it was extremely small. Two guests are expected to sleep on a sofa arranged in an L-shape, which is not particularly comfortable. The best aspects of the hotel were the free shuttle service to the Medina ( a comfortable mini van that ran on time daily) and the excellent Wi-Fi, both of which worked very well throughout our stay. The location was okay, a little out the way witte nice scenery and a peaceful atmosphere.

Anuja Arunachalam

We had a wonderful experience\! Hajar and Kamilia were absolutely amazing with the kids.They were so kind, caring, and attentive, making the Kids Club a fun and safe place.Our children loved spending time with them. A big thank you as well to Kamal for his excellent service\. He was friendly, professional, and made us feel very welcome throughout our visit. We are very happy with everything and will definitely come back again.We highly recommend this place to everyone!