CoCo Key Hotel & Water Resort

jack kwong

Honestly 5 star for the staff, nice people👌 even the timeshare sales was pretty nice (yes there is holiday inn timeshare guys there who will trap you) . This place is located on the strip so it’s very convenient to go anywhere esp universal or seaworld(also a walgreen and AVIS down the street) However, I did swap room once because of noise at night from the smoke pit. People having a great noisy time at 2-5am and i got semi hotboxed by the secondhand smoke. House keeping will come everyday, which surprises me. But the rooms are run down. Both rooms i stayed were so run down that it smells like wet socks when AC/heat or fan is on. Ontop of that, the floors were not cleaned ever. The slippers were brought turned pitch black when we are leaving. Both rooms had no washroom ventilation so when you shower expect the room to be ultra humid. Lamps and furnitures were stained or showing signs of rust. Lastly the shower drains were clogged. I stayed for more than 6 days so parking was free, easy and close by your room. I wished i was staying at a newly renovated room so i had a better experience. The only thing that ruined it was the room.

Janice M

good location that is walkable to a lot of places to eat and shop. As far as theme parks, might be a little far. Rooms are a bit dated but they're trying. Bathroom shower looks completely new. Flooring inside room is new. Only had 1 working elevator in our building so.. Great for families with young kids as the water park/slides are attached. We had 5 adults in our party. My 1 son slept on pull out couch prob from the 80s. He's young so he's able to recover

Bryn chambers

We had a fantastic stay here, the location is in a perfect spot the hotel was spotless and the staff were really helpful and friendly. The kids loved the water park and the pool was lovely and warm, perfect in the evening. The room was ideal for us, cleaned everyday with fresh towels. If you want to watch football I recommend Murphy’s bar that’s about a 5-10 minutes walk away. The shuttle bus to universal studios was great to use. I cannot fault our stay here we absolutely loved it and will be booking again next year!

Eric Zarate

We had a great stay here, the staff was very friendly especially Julissa. She helped us get everything we needed and check our bags while we waited. The Waterpark was a lot of fun and even got a workout in at their gym. I recommend this place for anyone especially with family. We were here on a travel volleyball tournament and the while team had a very fun time.

Phil Sanderson

Great overall hotel. We were lucky to have a remodelled room which was very clean and nicely finished. Room came with a handy fridge and microwave but no tools to eat anything with (plates etc), so worth considering if you wish to make full use of those. Only downside was the interconnecting door to adjacent room had no sound proofing and every sound could easily be heard.....not helped by the large gap at the bottom and tiled floor. On several occasions we were woken early and late by noisy neighbours. Please consider this if booking, and also try to keep your own noise down. Also unsure how long some areas will remain in good condition. Some parts outsode such as the black floor of the paths was already showing some signs of wear, and the paint on the bathroom doors could be easily scraped off with your nail after a hot shower. Staff were amazing and any issues quickly resolved, kettle arrived within about 10 minuites after asking for one, hence the 5 star review. Im sure once this is fully refurbished, it can only be better. Also worth noting is the discount you can get on site as a guest of the hotel.