Rosen Inn Lake Buena Vista

Kia E

The room was clean with a sliding door to separate the bathroom/sink/mini refrigerator area so it accommodate 3 adults and 1 child comfortably. The service was good, no complaints as all my encounters were pleasant. We will stay here again as it was reasonable priced, clean, has security on site and is in a good location.

Michelle Luisa

I called multiple times on having no housekeeping and attempted to address with their team. I was told to "remove my dog" by one manager day 2. He was crated when not in room per their policies. No cleaning/towels again day 3. I did remove dog for 5 hours day 4 to have room cleaned as it was "full cleaning day" No service at all. Escalated issue. Property management didn't support or respond. Day 5 escalated again at desk after no cleaning. Apologies from an assistant manager with no solution. Day 6 they did services towels and 1 trash bin. Day 7 no cleaning service. Day 8 no cleaning service. Escalated again. We left day 9 with an assurance "they'll reach out no management on site". No reach out has occured and it's been multiple business days since. They got a call from my ex husband midd stay and proceeded to speak with him without my authorization or consent. He was not on the reservation. Still no contact to me as requested. He didn't know our room number intentionally then had it post speaking with them. Security "on rounds" walked past people vaping at the non-smoking pool and didn't address or stop them on 2 separate occasions. As a parent to a child with Medical needs it meant amenities were not available to all guest as policy was enforced as they desired. Restaurant on site they advertise as "take out" but actually you have to walk there, order food, prepay then return or wait for your food. When I called to place an order they hung up on me. Pros: close to outlets and Disney Cons: extremely loud esp if your on back side as it's right off 1-4 so we heard trucks and cars all night.

Brian Wu

I booked the hotel on Priceline and the reviews showed a decent value for this hotel located near Disney property and not far from Universal and SeaWorld. Check-in was fairly quick. There was a convenience store located in the lobby where you can purchase Disney tickets and souvenirs, as well as a game room. Housekeeping could’ve been better, as the beds were not made during my stay, despite that they kept adding towels. There was a knock on my room door pretty early one morning that I told them to wait an hour. Check-out was also fast. There were plenty of spaces to park for just $10 a night. WiFi worked fine throughout.

Kara S

Close to all the parks, there are shuttle services, but they pick up much later than the parks open. Rooms are clean but average. Our fridge wasnt cold and I tried turning down, but didnt help. We booked using hotels.com and clicked on the picture of the king size room, but were booked under something called Run Of House so that means its up to the hotel which room you get. Hubby and I were going for an after valentines celebration and opened the room up to find 2 double beds. Called to desk ro get a King, and they said sorry were sold out, so we spent time in our own beds...🤷‍♀️ Lots of traffic around hotel because of all the parks, but if you're coming to get to any of the main parks, good central location. Parking was $10 per day which seems like a good deal compared to others.

Brittany Stevens

We stayed recently in mid-to late June. The staff is super friendly and so helpful! They were able to help with early check in. The room however was not the best but I figured for the price we couldn’t beat it. The drawers in the room have obviously not been cleaned and were dirty. The first two days we did see some baby roaches. The pool area was nice! However my child did fall in the splash pad, and managed to get a staph infection from that fall in the splash pad. Anywho would I stay here again? Probably not.