Universal's Cabana Bay Beach Resort

wandy roman

My husband and I booked a short stay for our anniversary. We had a great time! Room was spacious, clean, very comfortable. The pools were amazing! Food offering was nice, for an extra charge of course but you get to choose from pizza, pasta, burgers, shakes…you name it, it may all be available. The shuttle to the parks are a huge plus, available every 15 minutes, but to be honest we didn’t have to wait on our way to the parks or back! The drinks at the pool bars were on point! A big shout out to DJ and Alfresco that had our drinks at the ready! We will definitely return! 💯% recommended!

Shawn N

A first family trip to Universal's Cabana Bay Beach Resort is another vacation in the memory books. The rooms were spacious for our personal needs with a kitchette. The pool area was always clean and refreshing with ample space for seating although it did get busy late morning to mid-afternoon. The cafe had several options but can get busy. The atmosphere was incredible and service was excellent. You can bus or walk to CityWalk, Universal Studios or Islands of Adventure but quick tip: walk over to Sapphire Falls and take the boat. We would stay here again without hesitation. 5 stars earned. Enjoy!

Sammi Girdler

Had the best time at this resort with my family. Comforters on the beds need updated… they were tattered and old. The service here was exceptional! Nico at Hideaway Bar was great! He had fantastic drink recommendations and our whole family thought he was an exceptional bartender! Eric at Swizzle was also fantastic! Overall nice place to stay!

Protective Dad Pranks

I recently stayed at Universal’s Cabana Bay Beach Resort and unfortunately my experience was pretty average overall. The one bright spot during my stay was the customer service. Every team member I interacted with was friendly, professional, and genuinely helpful. They did their best to address concerns, and I appreciate their efforts. That said, I would only recommend this hotel if you’re specifically looking for a budget-friendly option near the parks. The retro decor wasn’t really a selling point for me. Rather than feeling trendy or nostalgic, much of it came across as an inexpensive way to decorate a large resort. The property also seemed to be in need of significant maintenance. The hallway carpets were consistently dirty throughout my stay, which gave the hotel a worn-down appearance. On two separate days, our room wasn’t stocked with towels, which was frustrating after long days in the parks. Another issue was the laundry facilities. The one time I used them, the cold water setting was actually dispensing hot water, making it difficult to wash clothes properly. One stand out feature was the shuttle service to the parks. Extremely easy to use running about every 10-15 minutes. While the location and customer service are positives, the cleanliness, maintenance issues, and lack of attention to basic amenities made this stay disappointing. There are better options available unless your main priority is keeping costs down.

Amanda Mattingly

We had an amazing stay at Universal’s Cabana Bay Beach Resort! The guest services team was outstanding—everyone we interacted with was friendly, welcoming, and always willing to help with a smile. Their excellent customer service really made our stay even more enjoyable. The location is perfect, with easy access to the Universal parks, and the amenities made it feel like there was always something fun to do. The rooms were spotless, spacious, and beautifully decorated with the fun retro theme. Our room had an incredible view that made waking up each morning even more enjoyable. The entire resort was clean, well-maintained, and had such a fun atmosphere for families. Definitely planning to go back!