Disney’s Caribbean Beach Resort

Brian Perez

The rooms were a bit dated but adequate. We did have some issues with outlets not working, a loose towel bar leaning out of the wall. Rooms were clean. The resort is quite big, and we were not placed where we were told we would be. Our location ended up being OK, but away from the main activity. Having access to the skyliner is a big plus. It is a beautiful resort, but not work paying the "upgraded" moderate prices. After seeing how Pop Century updated their rooms, i would much rather stay there, save the money and much more convenience. Service, as with all things Disney, is of course excellent.

Melanie Miller

My son and I loved staying at CBR! Everyone was so friendly. The skyliner access was really convenient and enjoyable. The pool was amazing and the entire resort was well maintained and clean. My only complaint is about the room furnishings. The furniture was showing its age with some scratches on it. The outlet on the nightstand was old and loose. Nothing would stay plugged into it. I had to keep all my chargers plugged into other outlets which was inconvenient at night. Although we had a great time at this resort, it still didn't justify the price increase from the value resorts. On my income, a vacation at a value resort is a real splurge. In the future, it would be nice to have more value level priced resorts to choose from.

Marilyn Kopcok

We have stayed at this location many times over the years especially when kids were really small they have a safe closed in children’s pool with lifeguards which is ideal for family’s with multiple children to ensure safety. The food options are very good especially for picky eaters. The resort is safe and very clean. The gift shop is large. Excellent access to sky liners and bus depots are close to rooms. Clear walking paths and excellent pools! Highly recommended this resort!

Deborah Bernstein

My husband and I recently enjoyed a wonderful trip to Disney and stayed at the Caribbean Resort. The Caribbean vibe was very nice. We loved the ease of the bus transportation to all the different parks and the skyline directly to Epcot. The landscaping was very pretty. Our room was neat and clean, with fresh towels and cleaning every other day. We might have liked having a microwave in the room, but it did have a mini fridge. The rooms could use updates, but overall it was nice. The convenience of the Cornerstone Market for food, drinks, and snacks nearby was appreciated, as well as an even closer water, ice, and soft drink area near our room.

Aundrea Campbell

Great location. Lots of transportation options to other resorts and parks.The food is great here and they are extremely careful and accommodating about food allergies. Service can be lacking when you have real issues that require management level solutions. When you call '0' for the front desk from your room phone you are routed to the Disney Call Center. You speak to no one from your resort property which results in confusion and lack of problem resolution. The pools, water slides and splash pad are great for the kids. There were daily activities for the kids for the Disney "Cool Kids Summer" The Disney App is awful. Lots of key functions (photos, room info, check in and check out options are not working) and the resort staff does not inform you of that. One staffer at the checkout desk actually told me that the IT department sends out multiple updates a day and does not inform staff so they're challenged daily with unhappy guests who cannot use the features of the app to make their stay easier to manage. We had issues from the moment we checked in to the moment we left and the floor managers are essentially powerless, I'm not sure why they're even there. Our complaints had to be forwarded to off resort managers who will "call us withing 7 days" so nothing is resolved in real time. The kids had a good time overall and that's what really matters. We'll see what happens should we receive that call.