Disney's Coronado Springs Resort

Alexa Waller

I stayed here for one night for my birthday and honestly, I wish I could have stayed longer. I was greeted at the front door and directed where to go to check in. The check in process was easy and we were able to get into our room early. The lobby and room spaces were gorgeous and well kept with everything being neat and tidy. I stayed in a Tower room this time and loved it. Room are accessible with a room key or with the My Disney Experience App which is very convenient. Elevators were easy to use and the closeness to the marketplace/restaurants was nice. The pool area was very busy and chairs were a bit hard to find, but the pool itself and waterslide were fun! Any of the Cast Members that we spoke to were kind and friendly. We ate dinner at 3 Bridges that night, which was delicious and a great view of the resort. I would definitely look to stay here again!

Rich B

Great resort it’s huge! We stayed in the cabanas and it was kind of in the middle of everything. Really enjoyed their pool and hammocks while we stayed. Team member Ana I believe was her name was excellent after dealing with an emergency. Billy from food and beverage was awesome! Thank you for saving our trip and making it better

Audrey

Don’t let the fancy lobby fool you — it does not represent the actual rooms. The room we were assigned was Casitas, and unfortunately, the experience was very disappointing. The building looked like an old apartment complex. There were bugs walking around, and the elevator and everything in this building were VERY outdated. At night, it was dark and quiet. As soon as we entered the room, we saw a bunch of bugs, got scared at the door, and watched them run around. The room also had a bad smell and outdated facilities. It appeared exactly like a motel, not a 4-star resort hotel. The price was extremely expensive for a motel-like room. When we booked the room, the photos shown were of rooms in the new lobby building. We had no idea that we would be placed in a room like this. It was completely different from what was shown during the booking process. When we opened the door from the outside, the bed was immediately visible, which made the room feel uncomfortable and lacking privacy. When we contacted the staff, their attitude was very unhelpful. They did not seem willing to solve the issue. Even when they offered to switch our room, they tried to move us to a location that was farther away but had the same old, motel-style setup. Overall, this was a really bad experience. For the price and the expectation of staying at a Disney resort, this room quality and service were unacceptable. I would not recommend staying here. Go somewhere else.

Alix Jarrett

Most recently stayed Club Level in the Gran Destino Tower, this past week. The staff was fantastic. Great food-even outside of Club Level. Front desk staff, mouse keeping, stores, and club staff were all very helpful and kind. Club level staff really interacted with every guest so nicely. Lots of attention to detail. For the rest of the resort-I haven’t stayed in those rooms for years but walking the hotel property, and friends who have stayed here this week-it seems like they are nice tool. The property is very large. There are buses available to parks. 4 for location/rooms since to me there are better themed rooms, and better locations on other properties but nonetheless we really enjoyed our stay.

Antonio Martinez

Disney's Coronado Springs Resort continues to impress us every time we visit. The resort is beautiful, well-maintained, and offers an incredible blend of relaxing atmosphere, outstanding dining, and exceptional Cast Member service. One experience in particular reinforced why Disney has earned such a strong reputation for integrity and guest service. During our stay, I realized I had misplaced a $100 bill. After reporting it to the resort management team, they immediately took my concern seriously. Before long, I was notified that the money had been found and returned to me. That may seem like a small moment, but it speaks volumes about the honesty, professionalism, and character of the Cast Members at Coronado Springs. Knowing that something valuable was returned gave me even greater confidence in the people who work so hard to make every guest's stay special. It's easy to compliment a resort for its beautiful grounds or comfortable rooms, but what truly makes Coronado Springs stand out is its people. Their integrity, attentiveness, and commitment to doing the right thing create an experience that keeps us coming back. Thank you to the entire Coronado Springs team for another wonderful stay. We look forward to visiting again soon.