Meliá Caribe Beach Resort

Kasey Peter

We had an amazing stay at this all-inclusive resort. Everything exceeded our expectations, from the beautiful rooms and great food to the variety of activities and relaxing atmosphere. The entertainment staff was the highlight of our trip. They were welcoming, energetic, and made every day fun and memorable. Thank you to the entire resort team for such a wonderful experience. We would happily recommend this resort and can’t wait to return!

Brigitte Solorzano

We had an amazing experience at Meliá Caribe Beach! A huge thank you to German, Perfecto,Kevin and the hostess at the Riviera Buffet. They were so kind and welcoming to our family, especially our kids, who started calling them their friends and wanted to eat there every day just to see them. The food was consistently delicious, and every meal made us feel truly welcome. We also want to thank Anyerina, our Level concierge, for taking such great care of us throughout our stay. She was always attentive, helpful, and made sure everything was taken care of, which made our vacation even more enjoyable. Thank you all for making our family feel so special. We can't wait to come back!

Francis Olivo

Disappointing Experience at Meliá Caribe Beach Resort Punta Cana I recently stayed at Meliá Caribe Beach Resort in Punta Cana from 7/30 to 8/02 with three other guests, and we booked two rooms for a total cost of approximately $2,599. I chose this resort with high expectations because of the Meliá name and the promise of a 5-star experience. The resort itself is beautiful, and the welcome upon arrival was warm, friendly, and gave us great expectations. We were told that our rooms would be cleaned daily and that the minibar would be replenished regularly. Unfortunately, the reality did not match those expectations. Our first room felt outdated and in need of attention. The air conditioning was not strong enough, the patio furniture was missing cushions, and there was no ashtray provided. The minibar was not stocked as promised, and we had to call to request service. One evening, I contacted room service because I had no drinks available in my room and requested water. Unfortunately, the water never arrived, leaving me with no choice but to drink faucet water. The most disappointing part of my stay was the feeling that the service was not equal for all guests. At times, I felt uncomfortable and as if I was being treated differently because of my skin color. This was extremely disappointing and not what I expected from a luxury resort. While at the beach, a security guard named Angel Aquino was rude and unprofessional when directing us because we were apparently not on the correct side of the beach for our level. The way the situation was handled made us feel unwelcome rather than valued guests. Considering the amount we paid, I expected respect and hospitality. I also experienced inconsistent service throughout the resort. The trolley repeatedly passed without stopping for me while stopping for other guests. At the bars, I waited up to 10 minutes for service while watching other guests being served ahead of me. Overall, I am very disappointed with my experience at Meliá Caribe Beach Resort. The property is beautiful, but a luxury hotel is defined by its service, attention, and how guests are treated. Unfortunately, my experience did not reflect the standards expected from a 5-star resort. I have stayed at lower-rated hotels where I felt more welcomed and appreciated. I hope Meliá takes this feedback seriously and addresses these concerns, because every guest deserves to feel respected, valued, and welcomed during their vacation.

Beanie

I want to give a special shout-out to Javier Ramirez, who was truly an exceptional server! From the moment he greeted us, Javier was warm, friendly, attentive, and incredibly professional. He went above and beyond to make sure we were comfortable, well taken care of, and enjoying every moment of our experience. His positive attitude, genuine hospitality, and attention to detail truly stood out. Javier has a wonderful way of making guests feel welcomed and valued, and his service made our time at Meliá Beach Club even more memorable. Javier is definitely an asset to the Meliá team! His outstanding service deserves to be recognized and appreciated. Thank you, Javier, for making our experience so special! 🌴☀️🍹 Five stars all the way! ⭐⭐⭐⭐⭐

Tom Hough

A huge thank you to Ramon he made our holiday! His smile and kind nature was over and beyond. He made Everyone feel welcome. The best service we’ve ever received at an all inclusive resort. On our last lunch service with him he decorated the table with flowers and made us feel so special! Oliver at the pool bbq always kept us fuelled up - amazing service and he was always very polite and happy! Yoanna also deserves a special mention as she was just the most welcoming and smilie lovely lady. She always made sure we got well looked after. She also made our holiday that much more enjoyable. Thank you so much you are all a credit to the Hotel! Tom, Steph, Will & Emme xxx