Sol Fuerteventura Jandia - All Suites

Emily O'Dell

Beware! I am an author and travel writer spending two months in the Canaries to promote travel here, and I had hoped to profile this property -- but sadly I must warn all travelers especially the elderly, women, and people with disabilities to avoid this property at all costs. I am a woman, and I have a disability, and I was harassed with extreme hostility and even coercively touched by an employee in the buffet room, which was terrifying! It turns out this property has a history of harming and assaulting disabled people. You can see in reviews on Tripadvisor that in 2023 they DRAGGED multiple blind people with walking sticks across the floor of the buffet room. Omg! Heartless hotel, horrible. Speaking now from experience, this is a dangerous property. On top of all that, housekeeping barged into my room without knocking, even though the room had already been cleaned. The cleaning woman had no excuse for trespassing without knocking but later claimed she had the wrong room. That excuse itself is a problem -- how did she not know what room she was entering when that is her job? When I tried to address these concerning and upsetting incidents, the management was hostile, unprofessional, and dismissive. The fire alarm going off repeatedly is also a turn off. It's all so alarming (pun intended) Eventually they agreed to a settlement which I was fine with, but then they went back on their terms. In terms of facilities, the food is horrible and the room is like a dorm room, with old cheap furniture. The employees said unkind words about Germans, so if you are German, definitely avoid! Simply put: this is NOT a safe property for travelers especially the elderly, women, and people with mobility and disability challenges. I have been to 80 countries and never been treated so terribly by the management of a hotel as this one -- go elsewhere and protect yourself. Horrible experience and all so unnecessary -- the management is hostile, unprofessional, and callous for no reason (as other reviews attest). Disability rights are human rights and this hotel has a long way to go in respecting and honoring the human rights of its guests, the Spanish legal code, and the hotel'sown policies. Stay safe and book elsewhere.

Tim & Caz

Room was very nice, spacious and clean, with comfortable big bed and decent wi-fi. Good shower and nice to have a separate lounge. The food wasn't noteworthy. Okay for a couple of nights on half board. Got free beer and wine with meal. Can't comment on the All.Inc. drinks. Negatives were the limited public areas, small pool area to room ratio and no coffee making facilities in the rooms ( A kettle is a must for us British) also, most rooms, other than the pool area rooms feel a bit isolated and not worth paying the extra for the very slightest of sea views. Good value compared to others around and very good location to town and beach. Staff we came across were okay. Not much positive interaction.

Rebecca Lamb

Great hotel, staff were all fantastic (especially Maite)! Rooms were better than expected - really spacious and clean. There was lots of choice with food (although fairly repetitive, but that’s to be expected!). Close to the beach and the small town with lots of restaurants. We loved Paula’s Aqua gym

Florica Urzica

I would not recommend this hotel, especially if you are expecting a 4-star experience. Unfortunately, there were serious hygiene and maintenance issues throughout our stay. The bathroom was full of mould, and the walls in various areas of the hotel were dirty. There was also a lot of dust, which gave the whole place an unclean and poorly maintained feeling. The biggest problem was the insects. We had giant cockroaches coming into the room from underneath the front door, where there was a gap of around 2 cm between the door and the floor. We were so uncomfortable that we had to sleep with the lights on during the night because we were afraid of more cockroaches coming into the room. The food was also disappointing and, in my opinion, far below the standard expected from a 4-star hotel. The furniture throughout the hotel, including in the restaurant, looked very cheap and dated. We were also surprised to be charged £1 for washing the sun-lounger towels, despite this charge not being clearly advertised. For a 4-star hotel, I would expect such basic facilities to be included or the charges to be clearly communicated in advance. The evening entertainment was very poor, with very little to do, and there were several cats freely walking around the restaurant. Apart from being unpleasant while eating, this raises obvious hygiene concerns. Overall, the hotel did not meet the standards I would expect from a 4-star property. The hygiene problems, cockroaches, poor food, dated furniture, lack of proper entertainment, and cats in the restaurant made our stay very disappointing. I would not recommend this hotel and certainly would not consider it a 4-star experience.

Kelly Yon

Amazing hotel and experience! Great service from day 1, great amenities and fantastic location. The food was amazing and great variety of various foods to explore different cuisines, from local seafood, to various meats, salads, cheese and staples like paella. The hotel does an amazing job of showcasing local produce and has something different every day, which we thoroughly enjoyed. Chefs topped up throughout dinner however the later you came for meals the crowded it got, but we choose the early meal times which was perfect, we didn’t feel rushed and got to enjoy everything. The rooms were spacious, clean and more than accommodating. The fridge and free safe was great- would have liked a kettle, but as hot drinks were free during meal times it wasn’t a must. Location is perfect, close to the beach, bus stops and local shops and markets. Great entertainment offered for kids and adults, lots of wellbeing and exercise opportunities such as yoga and water cycling, pool was great and lovely pool deck and balcony area to relax. On an early checkout we were even offered a coffee and breakfast at 6.30am before breakfast had begun, which was a lovely offer. Overall a top tier experience and would recommend! Thank you for a lovely week! 💕