Arlo Midtown

Samira

Stayed in the king high floor, balcony with city view room during my visit to New York. The views are incredible. Service was great, room service came by everyday and we even got a text one day to verify if we wanted cleaning when we forgot to turn off our DND light! The hotel itself is in a nice spot, not too noisy, about a 10 min walk from times square. We enjoyed the comfy bed and the rooftop bar/restaurant. Attached is the view from our balcony!

L V

Now I usually wait till after the end of my visit to do a review on a hotel, but with the incredible service I just received, this can’t wait. First off 2nd time my family and I stayed at the Arlo and this is an incredible hotel. It’s right in midtown, very safe area night to day, in the heart of NY so you’re not far from a train that’ll take you to Harlem, uptown, Brooklyn or even penn station. The room is clean, has all the essentials and more! the view we got was sensational! The price is perfect for the service and quality of the room, I do a lot of inspections on hotel sanitation and this one passed my test flying colors! Now for the service that had me rolling, I had called the front desk for towels and the exact moment I put the phone down a guy named Pemba came with towels, immediately, with a smile and immaculate customer service. I then asked for shower caps and water and he provided it with a smile, great attitude and very fast. I have never had a hotel provide extra accommodations this quickly I almost thought he had the speed force. Anyways, I’ve lived in Ny all my life and I got to say, this is a great place to stay. Will be back next time! Clean room, great staff, amazing location, and incredible service! Keep it up!

Ash J

The stay with Arlo was excellent. We really enjoyed it. The only thing we wished had been provided was a kettle. Having one in the room would have made a big difference, especially since we traveled with kids and needed it for making formula and other things. Parking was also very reasonable for Midtown, which we really appreciated. The only other issue was the valet service, which was quite slow. It took almost two hours for us to get our car back. Other than that, we had a great stay. Thank you

Tamera Joseph

Stayed here for Valentine's weekend with my boyfriend for a little staycation as born and raised New Yorkers. It was a great location. However, our mini-fridge didn't work, so I gave my overall rating 4 stars. I would definitely stay here again! The room is small, but the room's layout made everything okay. The shower, sink, and toilet were clean. Loved the glass door of the shower. The tv worked amazingly! We were able to Google Cast Netflix and Hulu just fine. The thermometer was good too. We were able to keep our room at 75°F/76°F with no issues. Hopefully, our next room has a better fridge.

Brianna Cummings

Great hotel! Location is perfect if you want to be in the heart of mid town. Shoutout to Whitney for her amazing service and upgrading my room to this beautiful view. She was so pleasant at check in and made my stay very enjoyable. Highly recommend the breakfast as well at Altair! I will definitely book another stay at any Arlo in the future.