YOTEL New York

James Hodouin

I recently stayed at YOTEL Times Square and was impressed by its futuristic, efficient concept. The room felt almost like a compact spaceship cabin. The bed folded away at the touch of a button, creating extra standing space during the day. Despite the small footprint, a narrow floor-to-ceiling window offered a beautiful view toward New Jersey. The hotel experience is highly automated. Check-in is done through self-service stations similar to those found at airports, and you can issue as many key cards as needed. One interesting aspect is the elevator system: you first take an elevator to the 4th floor and then transfer to a second set of elevators to reach the upper guest floors, such as the 19th floor. The location is extremely convenient, situated on the edge of Times Square along 10th Avenue, allowing easy access to the theater district while being slightly removed from the busiest crowds. The biggest surprise was the price. During the first week of the World Cup, when many Manhattan hotels had increased their rates to $1,200 to $1,800 per night, YOTEL was still available for around $300 per night, making it one of the best value options in the city. Overall, YOTEL offers a modern, efficient, and surprisingly enjoyable stay for travelers who appreciate innovative use of space, technology, and smart value during peak travel periods.

TC James

This weekend me and my partner stayed at Yotel. We chose this hotel because it was convenient for our plans and it looked nice. Upon arrival the staff were friendly but what awaited us in our room was not what we expected. The bed sheets were stained with weird brown spots as well as the countertops, seemed to be makeup from a previous person. There was a very mildew smell coming from the shower that made the room intolerable. The hotel claims to be very tech advanced but that was not the case. The thermostat in our room was completely turned off, the towel heater was not working and the backlight to the vanity mirror also was not working. Let’s not even mention the dust buildup. Once we brought these problems to the attention of one of the concierge staff they said there was nothing they could do because housekeeping is not available all day. He proceeded to say he would send someone to change our sheets though and when we returned to the room, after being served flat ginger beer at the bar, the new sheets were tossed on the bed forcing me and my partner to put them on ourselves. Normally I wouldn’t mind making my own bed but since I paid $400 for the room and hotel services I would expect someone else to put them on for me in this situation. Overall don’t let the tiktok reviews fool you. This hotel definitely has its cons and to me is not worth the price for how small the rooms are and for how dirty our room was. Hopefully those reading have a better experience

Soren Hamby

I messaged the front desk by text my first night as instructed and got up and left for work on the second day. I woke up and the room was a little warm but nothing to write home about. Still no answer 20 hours later so I dropped by the front desk on my way up to get ready for an event. Once I talked to the front desk they told me there was one room not checked into of my type but the other room was checked into while I was at the desk. If they had answered my text they could have switched me. I went upstairs to wait on maintenance and not only can they not fix the tub but the A/C was broken and it was over 80 degrees in the room. I have a perishable medication that I requested a fridge for and there is no mini fridge (something I requested a previous stay and was given) and it starts to perish over 80 degrees. They reset the A/C and the temp is coming down, but I’m sweating. What was supposed to be a fun staycation for me while working at my company HQ is really crappy and not worth the $300+ a night. I just left since my room wasn’t cool enough and the front desk said the manager would be in touch about the second night but they just charged me anyway. Amazing they can respond to my Google review faster than I can talk to management.

nikki nardini

I’d say the best thing about that hotel was the view from our window 24th floor, And just gorgeous. Our room particularly was not the cleanest . The floor in the bathroom was black from not getting washed and our shower was terrifying. It was dirty, but also it did not drain. We were showering in 4 inches of water. I did leave this weekend with 10 mysterious bug bites. I’m hoping they weren’t bedbugs or fleas but there’s no way to know. Front desk staff was very pleasant, but the lady up at the restaurant was a sour apple for no reason. We did have a waiter out on the outside patio that was amazing very sweet young man! Also, one of the days we came back to the hotel and none of the lights were working in the room so we called the front desk, They said they would send an engineer, As we were on the phone, the lights started to work and we said there was no need for somebody to come up anymore. about 2 hours later an engineer showed up in the middle of the night with no uniform on indicating that he was an employee of the hote,knocking on the door scared the hell out of us.

Anthony Debauche

There is a lot to say. First of all, the room. The window wouldn’t close, right in the middle of Manhattan. I’ll let you imagine the noise, both during the day and at night but above everything, the room was so small and dirty. The furniture and facilities were old and damaged. I woke up on the sixth day with bedbug bites. On top of that, the walls were extremely thin, and we could hear everything happening in the neighboring rooms. When we put the “Do Not Disturb” sign on the door, the housekeeping staff would shout through the door at 8 a.m. to ask whether they should clean our room. When we arrived in our room, there was no remote control for the TV. We had to ask three times before we finally got one. The person at the front desk has absolutely no customer service skills, no friendliness, and no respect for the hotel’s guests. For the price we paid for 9 nights, this is absolutely disgraceful. We will never stay at this hotel again.