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Middle East
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- Fujairah
- Jordan
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- Ras Al Khaimah
- Saadiyat Island
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- Borneo
- Kuala Lumpur
- Langkawi
- Pangkor Laut
- Penang
- Malaysia Multicentres
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- Hong Kong
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Thailand
- Bangkok
- Hua Hin & Cha Am
- Khao Lak
- Koh Samui
- Krabi
- Pattaya
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- Koh Lanta
- Thailand Islands
- Thailand Multicentres
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South Africa
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- Garden Route
- Eastern Cape
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Canary Islands Special Offers
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4.1
Google reviews (5496)
Canary Islands Special Offers
Prices from
€362
Based on 7 Nights, Self Catering, Including Flight & Hotel
Located in the sunny getaway of Playa Blanca, Lanzarote, the THB Tropical Island resort offers a retreat that perfectly blends relaxation and adventure. Whether you're travelling with family, friends, or as a couple, this vibrant resort is designed to...
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Up to 15% Off when travelling between 01/10/2026 - 31/10/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.1
Google reviews (5496)
Daniele L.
We spent four nights here at the end of August and overall really enjoyed our stay. It’s very kid-friendly, with fun water slides and a splash playground that our child loved. The resort is huge, with lots of smaller pools, which made it feel like it was never too crowded. There’s also plenty of greenery, including some beautiful palm trees.
The apartments are spacious and clean, and ours had a lovely balcony. However, the whole place would benefit from a general refurbishment, as it looks somewhat dated and worn.
Breakfast was OK. We had dinner twice, which was good value for money, but don’t expect anything spectacular. We often found plates and cutlery that were dirty or damaged, and the whole place could have been kept a little cleaner. The staff were also not the friendliest.
It’s a nice resort, but it could be much better with a bit more care and investment.
Damien Larkin
We travelled early June, not overly busy or crowded just the perfect atmosphere for a chilled holiday with the family. We were self catering so can't comment on the food. The restaurant on site was lovely and does take aways. Well stocked and reasonable shop on site. Gym is the best I've come across for a holiday resort.
The apartments were clean and tidy. Cleaned on a daily basis.
Only downside is the distance from the main area in playa Blanca especially with young kids.
Will definitely be back.
Adil Kadar
Large complex with one bedroom apartments. The apartments are clean but are a little tired - the beds were comfortable. The pools are nice and some of them are heated. We found the place to be quiet and we slept well each night. The breakfast has lots of options, and the food quality was average. It’s a good value place to be, with a great location and lots of pools and activities. You’re not too far from the beach (20-25 mins walk) too.
Sandy Kinvig
Great hotel for children. Small heated pools but splash park and slide pools were cold in April. Good kids club and free disco with adult entertainment after. Reasonable walk to beach and souvenir shops but shuttle bus leaves each day to beach. Food is good with lots to choose from. We upgraded to half board plus which was worth it. An Aldi 50 metres away if you want self catering. Get a card for back gate for 10 euros..refundable..which gives easier access to beach etc.
Debbie Coomber
Just got back and can say this is a good place for families, but I think there isnt much for adults, the rooms were clean but tired, and the bed was comfortable. There was plenty to choose from at breakfast, however the down side for couples is that when we went to the spa the girl seemed surprised we even wanted to come in, and said she would show us round, and then proceeded to show us a non working hot tub, a sauna that was out of order, so all we had to use was the indoor pool which had tiles missing and bits of stone etc in the bottom and didn't look clear, and a steam room which we then didn't bother to use after getting in and straight out of the pool.
On top of all this when I asked when was the large pool bar next to the adult pool going to open as they are in high season, the lady on reception said that they didn't know actually, and that normally it would be open already, we went here for my son and his fiancé's 30th birthdays, we did have a good time but if these things had been open properly it would have been even better.
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4.2
Google reviews (6515)
Canary Islands Special Offers
Prices from
€527
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Set against Lanzarote’s captivating waters, Barcelo Lanzarote Active Resort is a perfect mix of relaxation and adventure. With breathtaking ocean views, world-class facilities, and activities for all ages. Wake up to ocean breezes, dive into volcanic...
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Up to 10% Off when travelling between 12/10/2026 - 31/10/2026.
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Up to 10% Off when travelling between 12/10/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off
Up to 20% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 20% Off when booking before 28/02/2027 & travelling between 01/05/2027 - 31/10/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off when booking before 28/02/2027 & travelling between 01/05/2027 - 31/10/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (6515)
Alex Gill
The hotel and the majority of the staff were amazing. Rooms and hotel lobby were spotless. The floors between rooms in the suite side of the hotel could do with having more attention with dust/hair collecting on the stairs. The pool also had debris in the bottom of it most days along with a large number of broken tiles around the outside. However the daytime snack bars were fantastic the food offered was very good along with the soft and hard drinks available. The buffet at meal times was better on the hotel side than the suite side in our opinion but the variety was huge and there was always food for everyone. Amenities were great probably the best hotel gym ive had access to but the equipment could do with being cleaned at some point. Night time entertainment was good and varied however the inside location is poor due to the pillars and no AC so it was always too hot. This was much improved when they started using the outdoor stage towards the end of the holiday. Location was good i only gave it 4 stars due to being missold the idea of there being a "beach" by their pictures and it was a rock pool. Ignoring that we rented a car and were very pleased to see that literally everywhere on the island was within 1hr of our hotel. Only other downside i can mention is there is no pharmacy on the site and its either a 40min walk or 5 min taxi to the nearest they did have 1 but demolished it for a royal level part of the hotel. I would recommend and/or visit again
Emma Broadfoot
Barcelo Active has done it again. My family holiday has been the best. Food was great always something so put a good plate of food together . Breakfast was good. Frest pastries every morning as well. Smoothies were lush. I stayed in a family suite this time. It was great, cleaned everyday. The plaza entertainment was good. Loved all 10 days. There's a bus stop outside €4.20 for 5 people to go puablo marina(the square). Carmen on reception was great once again and Sebastian the waiter is a good lad. Big shout to the cleaning maides they keep the hotel very clean. So Gracias Barcelo see you all soon. Xx
Gareth Ward
We recently stayed at Barceló Lanzarote Active Resort and overall had a really good holiday.
Positives:
- The location of the resort is brilliant — great access to everything and a lovely setting.
- The food was great with plenty of choice.
- The staff were very attentive and genuinely helpful throughout our stay.
- The gym was very good.
Areas for improvement:
- Our room needed some upkeep to match the high standard of the rest of the resort. The resort felt really good but then the room itself didn't match. Dirty, lots of stains, sockets hanging off the wall and missing lightbulbs.
- The WiFi didn’t work well in the bar or pool areas, which made it difficult to stay connected.
- The rooms could be cleaner at times and felt a bit basic compared to the rest of the site.
- We had no air‑con for the first week due to a fault. The team did send a temporary unit, which we appreciated, but being on the ground floor meant we would have had to leave the balcony door open for the vent. With three young children, that didn’t feel secure, so we chose not to use it. We understand this was out of their control, but it did affect our experience.
Overall, the resort itself is good and the staff work really hard. With a bit more attention to the rooms and facilities, it would easily be a five‑star stay.
Neil
Overall, a great experience.
The hotel is about 3 kilometers south of the town and there's a lovely coastal path to walk or jogg along.
It's a great location with seaviews and the ambience is relaxed and calming.
The rooms, gym, dining room and food met our expectations.
I've no hesitation in recommending this hotel.
We needed some help during our stay and it's best to speak directly with the guest experience team. They were superb.
The only reason this is a 4-star review is because the toilet facilities adjacent to the restaurant, specifically para los hombres, need to be renovated.
Luis Elorz
The best kids’ entertainment we could have hoped for!
Our two little girls have had wonderful mornings thanks to two of the nicest, kindest and most enthusiastic staff members, Sara and Cristina.
Every morning after breakfast, they couldn’t wait to head to the kids’ club, where they happily stayed until lunchtime (1:15 pm), enjoying a wide variety of fun activities. They loved it so much that they now both want to grow up and work there, just like Sara and Cristina!
Thank you both for all your hard work, energy and genuine care. You made our daughters feel incredibly special and gave them memories they’ll never forget.
We will definitely be back!
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Up to 5% Off
3.8
Google reviews (4660)
Canary Islands Special Offers
Prices from
€527
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Set on one of Fuerteventura’s beautiful sandy beaches, the SBH Costa Calma Beach Resort is a fantastic choice for families looking for a relaxing break. With swimming pools for all ages, children’s entertainment, sports facilities, and plenty of space...
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Up to 5% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 5% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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3.8
Google reviews (4660)
Stu
Lovely resort. Very helpful staff (who accommodated my child when she got poorly by allowing food into the room), nice rooms with full air-conditioning, decent food with a good choice and daily rotating dishes. Many pools to choose from, lifeguards on duty around the pools, great choice of drinks and different activities to do in the day and entertainment at night. I Highly recommended staying here.
Harry
We arrived at SBH Costa Calma Beach Resort expecting the holiday from hell after reading some of the online reviews, but it turned out to be one of my favourite holidays I've ever been on.
The food was excellent, with plenty of choice and something different available each day. The rooms were comfortable, clean, and did exactly what we needed them to do. The staff were friendly, helpful, and always happy to assist with any questions or requests.
We also rented a car through the hotel, which was straightforward and made it much easier to explore the island. While there isn't a huge amount to do in the immediate local area, having a car allowed us to visit some beautiful beaches and attractions further afield.
Overall, we had a fantastic stay and found that our experience was completely different from many of the reviews we'd read beforehand. We wouldn't hesitate to return.
Chanel Bartley
Nice time- hotel didn’t offer plain water, only water that was with fruits and such- tasted very strange so stock up on bottled water. Pool was great and the outdoor space was lovely.
I will say that the bars often only had one person working them so would be a long wait for drinks. Also at check in they didn’t explain meal times or what was on where ect.
Barry O'Driscoll
You know when you are leading up to the well deserved and costly family holiday and you count the days until you get there? It's not a great sign when after two days of being there, you're counting the days before you can leave.
I'm not a critical person but the bad experience needs to be called out.
First and foremost, knowing we had a booking as a family, a booking made 6 months before, the hotel were unable to accommodate a family room, there was a mention of additional fees to try to sort something out and after paying close to €2000 for the week already, we declined.
We were given two separate rooms in a building about 5 minutes walk from the main hotel, pools and dining area
We were put on the 5th floor and when the lift worked, it was screeching all night, when it didn't work, we had five flights of stairs to deal with every time we left the rooms or returned. Of the two rooms we were given, one had mildly functional air conditioning and the other one simply blew warm air. I took the warm room to let my wife and daughter have some level of comfort and for the first two nights, I managed an average of 3.5 hours sleep.
This wasn't all down to the heat, it was also partly due to the fact that the "entertainment" for want of a better word, was literally across from our room there floors down, with an open plan interior patio style, we could literally hear everything until it shut up shop around 11.30. not ideal with kids who need to sleep earlier, meaning that everyone was awake until then and mom and dad had no time to relax together and unwind when little ones were sleeping.
The revellers returning from their drinking sessions around 2am each night seemed to enjoy the echos their loud drink voices made and shouted as loud as they liked all the way to their rooms.
The actual bed itself is also a sore point, literally and figuratively, the firmness and lack of softness ensured that no matter what side you lay on, it was uncomfortable. Don't get me wrong, I like a firm mattress, being 6'2" and 115 kilos, soft bedding sn't the best, but the mattresses in SBH really do feel like wooden boards.
The last straw was when my wife went to one of the bars she was charged €2 for two coffees, this is in an all inclusive hotel and no explanation was given. My wife doesn't speak Spanish and signed the receipt. The bar worker failed to point out to my wife that there were self serve machines literally a few feet away that had no charge.
There's broken glass peppered around various areas of the pool as no one seems to mind that a few select partygoers bring glass containers into the pool area and to the water and I have the little gash under my right foot to prove it, and staff passed by while a group of young Germans smoked in the pool and tipped their ash into the water and said absolutely nothing.
To sum up with a positive; the service staff are friendly, the food isn't bad and the pools are clean, "crystal" clear in fact, and yes, pun intended.
This review was written after only 2 days in the hotel. Only 5 more sleeps until we get out of here. Sad but true that we're counting the days we have to leave rather than the days we have left to enjoy.
***Update after the holiday; the situation went from bad to worse, the reception staff lying constantly, a replacement room that I was asked to sign a waiver for, absolving the hotel of any and all responsibility for anything that happened before or after the change, I refused to sign and waited hours without any room until the keys were finally handed over without the need to sign anything, to top it off, the air-conditioning in the replacement room didn't work either. The director finally met with us on the day before we left and offered us the master suite as a compensation for everything we went through. We spent the last night in the suite, which overlooked the pool and surprise surprise, we couldn't sleep due to the revellers in and around the pool all night. The lights in the master bedroom also didn't work as a final hurrah. Would I stay here again? Not a chance, 100% nein.
Andrea Camber
We had an amazing holiday at this resort!
Its at the great location,next to the beaches.Pools are great,clean,well maintained,kids pool at the perfect temperature.
Food was very good,lots of variety,fresh,tasty and we were full after every meal.
Rooms were cleaned ,even tought hotel has few outdated bits to replace for better impersion.
And definitly the best part were animation team!Vivian was brilliant with kids in Mini Club! Filipo was making sure that we are entertainmened with activities,and other ones like Francesco and Anna were super friendly. They helped take our holiday to the next level.
We left with great memories and hopefully its wasnt our last time!
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4.5
Google reviews (4209)
Canary Islands Special Offers
Prices from
€714
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Indulge in contemporary, chic style along Lanzarote’s much-loved Costa Teguise at Barceló Teguise Beach. With an infinity pool overlooking the sparkling Atlantic Ocean and the serene, adults-only environment, it’s the perfect holiday haven. The...
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Up to 10% Off when travelling between 20/10/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 10% Off when travelling between 20/10/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off
Up to 15% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off
Up to 15% Off when booking before 31/01/2027 & travelling between 01/05/2027 - 31/10/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 15% Off when booking before 31/01/2027 & travelling between 01/05/2027 - 31/10/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (4209)
Lorene Thiery
We had a lovely stay at this hotel! The food was delicious with a huge variety, so there was always something for everyone. The gym is well-equipped, the pool is beautiful and very enjoyable, and the entertainment team creates a great atmosphere every day.
A special thanks to Matthias, the animator, who was incredibly friendly, energetic, and made the activities so much fun. He really helped make our stay even more memorable. We would definitely recommend this hotel!
Adrien BOUTILLON
We had a wonderful stay at this hotel! The buffet was definitely one of the highlights: very tasty, varied, and with plenty of choices, so there was something for everyone at every meal. The food was regularly refreshed and there was a great variety of dishes.
A special mention to Matias, the entertainer, who was absolutely fantastic! Always smiling, friendly, energetic, and very involved. He really contributed to the great atmosphere and made our stay even more enjoyable. 👏
A welcoming team, a great atmosphere, and delicious food — we highly recommend this hotel and would happily come back! 🌴☀️
Elsie Ephsey
Very pleasant stay. The evening buffet restaurant was a little disappointing (my fault for not fully investigating options pre-booking), and it’s a shame that the excellent Breeze restaurant doesn’t open at night. Champs Sports Bar was good fun, especially during World Cup games - the service in there from Alba and her colleagues is exceptional. Matias also provided fun times by the pool, he did his bit to encourage a real sense of community amongst guests. Oh, and for any UK visitors looking for a game of padel, the nearby TocaPadel24 is a must - Doug & co are such a friendly and welcoming group.
Bash Mohammed
Our stay at Barceló Teguise Beach – Adults Only was everything we hoped for and more. We booked this trip as a relaxing getaway to unwind and enjoy some fine dining, and it truly delivered.
The weather was beautiful throughout our stay, and our room was spotless, comfortable, and perfectly positioned facing the pool. The pools themselves were warm, clean, and ideal for relaxing. The food was consistently fresh and delicious every day, and the breakfasts in particular were outstanding.
What truly made the experience exceptional, however, was the staff. From the moment we arrived, we were warmly welcomed and looked after with genuine care. A special thank you to Gemma from the management team, who went above and beyond to ensure we had a wonderful stay and that all our needs were met.
We were also celebrating my partner’s birthday during the trip, and the effort the team put into making it special created a beautiful, memorable experience for her. She was genuinely overwhelmed by the kindness shown.
We will definitely be returning in the near future.
Paula Ellis
Loved it here. Firstly, the staff. Every one of them were helpful, warm, smiley and nothing was too much trouble. The bar staff in champs and B lounge were brilliant so big shout out to them. The hotel is lovely, food is great - loads of choice and well cooked. Plenty of sunbeds and glorious pool which is not cold! You are a 2 minute walk from the main square and the value for money in costa teguise for food and drinks is really good. I'm already looking to book Teguise Beach for later in the year. Also, though I do love them, not to have screaming kids running round the place was so good! 🤣 Just go, you'll love it!
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4.6
Google reviews (12972)
Canary Islands Special Offers
Prices from
€714
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
The lively Hard Rock Hotel Tenerife hits the right notes with fun-loving guests craving an unforgettable holiday on the sun-soaked island of Tenerife. There’s plenty to satisfy your appetite at a range of excellent dining venues including Steak House,...
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4.6
Google reviews (12972)
R M
I had the most amazing stay at the Hard Rock Hotel Tenerife this weekend with my friends for my bachelorette celebration.
The hotel is beautiful, the food was absolutely delicious, and the service throughout our stay was exceptional. Every member of staff we met was super friendly and attentive.
A very special thank you to Arantxa, who was absolutely incredible!! She made my stay and my bachelorette celebration even more special with her kindness, attention to detail, and genuine care. She truly made us feel looked after, and her outstanding hospitality made a lasting impression.
Thank you to the entire team for making our celebration so memorable, we had a wonderful experience. I would 100% recommend the property. We can't wait to come back!
RedPillsWin
Our stay at the Hard Rock Hotel Tenerife was absolutely exceptional from start to finish. The hotel perfectly combines luxury, atmosphere, and impeccable service, creating a truly first-class experience in the south of Tenerife.
One of the standout highlights of our stay was the poolside bar service. The team works tirelessly throughout the day, always attentive, friendly, and professional. In particular, Mary deserves special recognition. Her service was impeccable — she ensured our drinks were refreshed all day long, always with a warm smile and genuine attentiveness. Nothing was ever too much trouble. She anticipated what we needed before we even had to ask, which made our days by the pool effortless and relaxing.
The staff speak fluent English, which makes everything seamless for international guests, and their dedication and work ethic are clear to see. They are consistently attentive despite the busy atmosphere, and they truly are a credit to the establishment.
Beyond the service, the hotel itself is beautifully maintained, with fantastic pools, a vibrant atmosphere, and excellent facilities. The food and drink options are varied and high quality, and the overall standard throughout the resort is outstanding.
We left feeling genuinely looked after and already looking forward to returning. A well-deserved five stars.
Thorgallion
We recently stayed at the Hard Rock Hotel Tenerife and came away with mixed feelings. From the outside, it certainly looks like a 5-star resort, but once you start paying attention to the details, it doesn't live up to that standard.
The hotel appears to be suffering from a lack of maintenance. Many areas are showing signs of wear, from the roof and flooring to cracked or deteriorating joints. The gym was particularly disappointing, with rusty equipment and several machines that were either broken or clearly overdue for replacement.
Service was inconsistent throughout our stay. Housekeeping regularly forgot to replenish tea and coffee, and no one informed us on the first day that the canned water in the room was complimentary. It often felt like the hotel focuses on making a great first impression, but the quality behind the scenes doesn't match what you'd expect from a luxury hotel.
Many staff members looked exhausted and overwhelmed, which unfortunately affected the guest experience. Around the pool, the towel staff often seemed more interested in chatting with each other than serving guests, and they frequently forgot to return towel cards. Speaking of the towel cards, the whole system feels unnecessary. When you're on holiday, you shouldn't have to worry about keeping track of extra cards. The room-access wristbands were also disappointing—they felt cheap and uncomfortable. A simple soft plastic or silicone bracelet would have been far more comfortable.
That said, there were some highlights that deserve recognition. Yvan was exceptional—always smiling, welcoming, energetic, and genuinely happy to help. He made us feel valued every time we interacted with him. The Montauk Steakhouse was excellent, with delicious food and attentive staff who were always available and professional.
The standout experience, however, was the spa. The treatments, facilities, and overall level of service there truly reflected what a 5-star hotel should offer. It was by far the best part of our stay.
Overall, the Hard Rock Hotel Tenerife has the potential to be a fantastic resort, but it needs significantly better maintenance, more consistent service, and greater attention to detail before it can genuinely justify its 5-star rating.
myles peters
We had a fantastic 10-night stay at Hard Rock Hotel Tenerife and couldn't have asked for a better holiday. The hotel is modern, spotless, and has an amazing atmosphere from the moment you arrive. The pools are excellent, there are always plenty of sunbeds, and the entertainment throughout the day and evening kept the resort lively without feeling overcrowded.
Our room was spacious, comfortable, and cleaned to a very high standard every day. The all-inclusive package was excellent, with a great selection of food and drinks, and every member of staff we met was friendly, professional, and always willing to help.
One of the highlights of our stay was dining at the Steakhouse.
The food was outstanding, with perfectly cooked steaks and a great atmosphere. We would especially like to thank our waitress, Valentina M. Dachi, who made our evening unforgettable. She was warm, attentive, friendly, and went above and beyond to make sure we had everything we needed. Her excellent service really stood out and is a credit to both the restaurant and the hotel.
Overall, Hard Rock Hotel Tenerife exceeded our expectations. We made some amazing memories and wouldn't hesitate to return.
Highly recommended for couples looking for a fun, relaxing holiday with fantastic service, food, and entertainment. 5 stars!
Roy Foo
Our second trip to Hard Rock Hotel Tenerife was just as incredible as our first! Returning gave us a wonderful sense of familiarity, making it feel like we never left.
The kids loved the Roxity Club, especially the face painting session. The Lagoon Pool was lively and fun for the whole family — the midday aqua Zumba was a highlight!
The Rock Royalty Suite, which was spacious, clean, and as comfortable as ever. The Rock Royalty Lounge was a fantastic perk—having breakfast, afternoon tea, and evening drinks in a private, quiet space away from the main lobby crowd made all the difference.
Special thanks to Dave and Felix for their warm hospitality and for making our family holiday feel special. We can't wait to return again!
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4.6
Google reviews (2510)
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Lazy days and entertaining nights await at Secrets Bahia Real Resort & Spa - Adults Only, a sensational 5-star adults-only (16+) escape in Corralejo in the sun-kissed island of Fuerteventura. Wake up to the sound of gentle waves lapping on the beach,...
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4.6
Google reviews (2510)
Michael Barton
The good:
An included Spa.
Repeatedly being able to visit the same a la cart restaurant.
The city center is at walking distance which is nice.
The hotel looks nice, but it's dated and slowly falling apart.
The food is incredible, and the service is really fast.
The bad:
Some cocktails are premade, and some have fake sugar; at least give us a choice, yuck!!!
You can't have the lunch snacks at the pool.
On occasion there will be loud ass banging deck chairs, that's really really annoying!
The pool drains / borders broke regularly causing falls and injuries. They are repaired quickly but the system is dangerous and quite frankly dated.
You can't bring any floating stuff in the pool or have drinks in the pool which the lifeguards enforce?! You don't need lifeguards at n adults only place.
The pool doesn't open til 09:00, that's very odd, childish and unnecessary.
The AC and ceiling fan aren't great; you can have it 'on' or 'off', there's no controlling it.
The breakfast coffee is horrific.
When you ask for an ice coffee, you'll be given something that resembles more of a coffee milkshake, and a tiny one at that. Oddly enough they haven't heard of a coffee with ice cubes.
Since when are 16 year olds adults? The most noise came from the teenagers at the pool, this is arguably an adults only place.
There's no cabanas at the pool. And at Sugar Reef, they are paid, even for the all inclusive guests.
The parasols don't block the UV rays.
Overall: Worthy of a return, but I've had better for this price.
Jennybeans84
Unforgettable stay!
The breakfast was great with plenty of choice. There was truly something for everyone.
Housekeeping stopped by up to three times a day, even for a lovely turn-down service in the evening. Our housekeeper was so sweet and kept leaving chocolates for us. A special thank you to Alba! ❤️
Getting around was easy; a taxi to Corralejo cost about €5. There were always plenty of sunbeds available by the pool, and the view from our sea-view room was absolutely stunning!
Thank you so much for taking such great care of us. Our holiday was truly unforgettable!
Alexander Eleftheriou
My wife and I have just got back from a 4 night stay here. Its exceeded our expectations. The service from all of the staff was first class. We hardly even stepped out of our taxi and were greeting by David who had 2 glasses of sparkling wine waiting for us on arrival. We were even checked in to our room hours earlier than we should have been which was a big bonus. We had a small issue with noise in our room due to some kind of fan that backed on to the wall. The second I brought the issue up with the staff we were quickly moved rooms. The staff here honestly cannot do enough for you. Regarding getting around, I wouldn't really class this as being "out of the way" like some of the reviews point out. Its literally less than 5 minutes in a taxt to the local town and shipping mall. I noticed 1 review claiming the hotel is tired and in need of updating, which i honestly couldn't disagree with any more. The hotel is spotless and in my opinion luxurious. The entertainment in the evening is excellent. We particularly likes the Spanish band as did all the other guests who were scalping along to the music. We would 100% stay in this hotel again and would recommend to anyone looking for a luxurious hotel stay.
Matt Stanford
My partner and I stayed here for five nights and thoroughly enjoyed our stay.
Upon arrival, we were pleasantly surprised with a complimentary room upgrade to a sea-view room, which was lovely. A kind gentleman helped with our luggage and guided us to our room, which was especially appreciated given how large the hotel is.
The room was exceptionally clean, spacious, and very comfortable, we really couldn’t fault it. We especially appreciated the thoughtful touches, such as fresh towels and bedsheets each morning, and the curtains being drawn with chocolates left on our pillows each evening.
We stayed on a bed and breakfast basis and were spoiled for choice every morning. The food was delicious, the service was excellent, and breakfast quickly became something we genuinely looked forward to each day.
We also dined at the hotel on two occasions. Once at the Japanese restaurant and once at the Mediterranean buffet. Both experiences were very enjoyable, with delicious food and exceptional service from the staff.
We were looking for a relaxing break, and that’s exactly what we got. The pool area was beautiful, and we never had any trouble finding sunbeds each day. We also visited the spa once and only wished we had made more use of it during our stay.
Overall, we had a fantastic experience. Every member of staff we encountered was welcoming, friendly, and helped make our stay feel special.
If we’re looking for another relaxing holiday in the future, we would certainly consider returning.
Thank you for a wonderful stay!
Daniel C
I returned from a 4 night stay in Secrets recently and would highly recommend staying there. From the start we were greeted with a glass of cava (perfect after a 4am wake up to get the flight!). Check in very friendly and smooth as was the check out. The hotel is in very good conditions and the room we stayed in (Ocean View suite) was excellent. A lot of space and all the necessary modcoms. Bathroom also very well equipped. It is slightly away from the main town but a pleasant 15/20 min walk or a quick taxi. The pool area is also good size and peaceful. I only ate in the hotel once, the food was ok. It seems there are also plenty of options for dinner there as well as a number of bars + entertainment. Also a very good gym and spa which we were able to use once we had checked out which was a nice way to wrap up the holiday before heading to the airport. A great choice for couples looking for a getaway in a very high quality hotel with great service. I would definitely come back. Thanks to the team for making it a great stay.
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4.4
Google reviews (5269)
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Along the sunny southern coast of Lanzarote, the Grand Hyatt Lanzarote Playa Dorada Resort redefines luxury for travellers in search of a Mediterranean paradise. A perfect blend of elegance, tranquillity, and indulgence, this resort provides the...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (5269)
Kelly Howells
This isn’t a 5* hotel but it’s a good hotel. Rooms are spacious. Clean on arrival. Lobby area is lovely, bright, welcoming and always smells good.
Pool area Main & Children’s could do with being kept cleaner but that is partly the fault of people not putting things in the bin or not taking empty drinks back to the bar. Loungers around the main pool are very uncomfortable and could do with being replaced-very flimsy. Loungers are much more sturdy at the children’s pool but still not comfortable. Most of the umbrellas we used were damaged in some capacity.
We stayed in room 3115- house keeping wasn’t very good- twice we had to call for clean towels/ soap and other items. We also had to ask for water multiple times as it should have been refilled but wasn’t. Wouldn’t have been a big deal but you can’t drink the tap water. The room was ok, the hotel is noisy from other guests. Not their fault it’s just how it’s built. Air conditioning was struggling. It did enough to get by but not cool. When we came back to the room it didn’t feel refreshing to be out of the heat. Food- ok so this is the main negative about this hotel. It really isn’t good. Breakfast is the best meal of the day. We were all inclusive but ended up going out to eat. It’s very bland and over cooked. There’s a cafe which is nice, the snacks/ cakes are good. Coffee wise the cafe or the pool bar has the best as it’s not a press machine it a real coffee machine. There’s a very kind and pleasant man who worked in the pool bar in the children’s section called Eber (not sure if that’s correct) was the nicest member of staff we encountered.
Evening entertainment is ok from what we saw but we didn’t watch any from start to finish.
Location is great very walkable to the Marina and Playa Blanca. Plenty of shops, pharmacy and restaurants. Overall this is a decent hotel we had a good time and made lots of fun family memories.
Hairon Nolasco
My Family and I arrived on mid July and we felt very welcome by the reception staff. Asim was the person that attended us and because I had a birthday during this stay, my family received a complementary stay at their infinity pool for Grand Members. Another point were we spend a lot of out time was at the splash cove pool. My son loved the slides which are very safe for kids to slide alone ( given the proper age). The service provided from the Splash Bar was exceptional. The bartender Jaida, provided a great service and made me and my family feel at home with her service and friendliness.
Jose (Lifeguard) and the Chef during the breakfast time were also very hospitalible and helpful.
There were plenty of activities to do for adults and children as well. The adventure club animation team were also pretty good and friendly.
Overall it was a great time to spend at this resort for the first time that my family and I were there. I would definitaly recommend this hotel for families looking to stay
Geraldine Williams
After just two days at the Grand Hyatt Lanzarote, I can honestly say this hotel has exceeded all of our expectations.
The hotel itself is beautiful, immaculately maintained and in a perfect location. Our room is spacious, comfortable and thoughtfully equipped, with robes, a fully stocked minibar that’s replenished daily, and everything you need for a relaxing stay.
The service has been exceptional from every member of staff, but a special mention has to go to Victoria at the pool bar and Ahmed in the sports bar. They are both absolute stars – so friendly, attentive and genuinely keen to make sure every guest has a wonderful experience. Nothing is ever too much trouble.
The food has been excellent throughout our stay so far, with plenty of choice and fantastic quality, and the drinks are equally impressive. Little touches like the readily available pool towels really add to the overall experience.
We’re only halfway through our holiday, but we’ve already said we’ll definitely be back. Thank you to everyone at the Grand Hyatt Lanzarote for making our stay so memorable.
Tushar Patel
Our recent stay at Dreams Lanzarote Resort was nothing short of exceptional, especially considering we were a group of 17 people, all with vegetarian and vegan dietary requirements. From the moment we arrived, the hotel went above and beyond to ensure every single guest was catered for individually.
What truly stood out was the level of care taken with our meals. A bespoke menu was created daily, tailored to each person’s specific dietary needs. It’s rare to see such attention to detail on this scale, and every member of our group felt genuinely looked after. The variety, quality, and thoughtfulness of the food made a huge difference to our experience.
Beyond dining, the resort itself is fantastic. The facilities are excellent, the rooms are clean, modern, and well-equipped, and everything is maintained to a very high standard. The nearby beach was another highlight—exceptionally clean, with soft sand, minimal stones, and no seaweed in the water. The availability of free sunbeds and umbrellas made it even more enjoyable.
The guest relations team were incredibly helpful throughout our stay, always responsive and accommodating. A special thank you goes to Cesar from guest relations for his outstanding support with food planning and recommendations, Laura at Himitsu restaurant, and Beatriz at the buffet. Their warmth, sense of humour, attention to detail, and willingness to help made our stay even more memorable.
We would highly recommend Dreams Lanzarote Resort to anyone, especially groups with specific dietary needs. The level of service and care we experienced was truly outstanding.
Hades
The best part of the hotel was the staff, no contest hands down top tier service.
The rooms were cosy and neat.
The breakfast was very good, the pools were great and clean.
The only remark I had for the room was:
- No ventilation inside the toilet, which made it a bit unpleasant if someone went to the toilet before you.
- No toilet scrub, so we had to improvise...
4/5 We had a very nice time.
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4.5
Google reviews (3749)
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Take flight to the shores of Lanzarote for a luxurious adults-only holiday at the 5-star Secrets Lanzarote Resort & Spa. Occupying a picture-perfect spot overlooking the glistening waters of the Atlantic Ocean, this heavenly Canary Island retreat is...
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4.5
Google reviews (3749)
Tom Brinkley
We had a fantastic stay at Secrets Resort & Spa Lanzarote. The resort is beautiful, spotless, and has such a relaxing atmosphere. Our room was lovely, comfortable, and cleaned to an excellent standard every day, which made our stay even more enjoyable.
The staff were friendly, welcoming, and attentive throughout our visit. The food and drinks were great, with plenty of choice at the buffet and a different theme each night, which kept the dining experience varied and enjoyable.
Activities could be booked easily through the Hyatt Inclusive Collection app, making it simple to plan and make the most of our stay. The evening cocktail demonstrations were a real highlight for us and became something we looked forward to each night. They were great fun and a fantastic addition to the evening entertainment.
A special mention to the resort’s resident cats, who added so much charm and made our holiday even more memorable. It was great to see them being so well cared for, and they truly added to the warm and welcoming atmosphere of the resort. They were such a wonderful part of our experience and may just have been the extra special touch that makes us want to return again in the future!
Thank you to everyone at Secrets Resort & Spa Lanzarote for such a wonderful holiday and for creating so many happy memories.
Chloe Ager
Our stay at Secrets Lanzarote Resort & Spa was honestly beyond amazing. If I could give more than 10 stars, I genuinely would — I would give 1,000,000 stars! 🌟
A massive thank you to Airam, who was absolutely incredible from the moment we arrived. As this was our first time at the resort and we had no idea where everything was, the tour he gave us when we checked in was amazing. He explained everything so clearly, showed us where everything was and gave us such helpful directions, which made settling in so much easier. He was so welcoming when taking us to our room and even made sure we had plenty of water for our stay. His hospitality, kindness and customer service were exceptional, and I genuinely could not rate him any higher. A massive thank you to Airam for making our arrival so special!
Another huge thank you goes to Kevin at the pool bar, who was absolutely amazing throughout our stay. He was always so welcoming, had a friendly smile every time we saw him and, what made it even more special, he always remembered our name. Those little personal touches really made the experience so much more memorable. His customer service was exceptional and he went above and beyond to make us feel welcome and looked after
I
I’d definitely give this hotel 5 stars! We had an amazing stay at Secrets Lanzarote. The entertainment and activities were brilliant and at no added cost to your stay. This meant there was plenty to do throughout the day and evening they held beautiful live preferences which was so lovely to watch. The spa was incredible and one of the highlights of the trip – such a relaxing and unique experience and they offered us a free voucher for one day which was just so kind and generous.
The hotel has three different pools, so there was always somewhere to unwind, and it was great that they showed football in the halftime bar as the World Cup is going on! What really made the stay special, though, was the service. Every member of staff went above and beyond to make us feel welcome and valued. You genuinely feel special here, and it’s obvious that they really care about their guests.
The only downside for me was the food selection for vegetarians, which could definitely be improved. There weren’t as many exciting options as I’d hoped for. However, this wasn’t enough to take away from what was otherwise a fantastic holiday as the marina was only a 10 minute walk with amazing food choices and they also hold a Friday market in the morning every week which had such beautiful dresses and creative trinkets.
Overall, a wonderful hotel with outstanding service, great facilities, and a fantastic atmosphere. I would happily return and highly recommend it to anyone visiting Lanzarote and it’s only a 15 minute drive from the airport. ⭐⭐⭐⭐⭐
Debbie Woodward
This was our sixth visit to the resort and yet again, it exceeded our expectations!
We booked preferred swim-up suite all inclusive and it was perfection yet again. Super comfy beds, amazing power shower, spacious and luxurious with a perfect view of the sea.
The guest experience team were fantastic from pre-arrival to departure. Our suite was exactly as requested as a mother & daughter both wanting our own space and the attention to detail was outstanding with a bed in the lounge for my daughter. A massive thank you to the team with a particular shout out to Carla & Valentine. Laura, yet again, was just amazing though and we cannot thank her enough for making our stay so perfect! She really cares and does everything with such passion. A true ambassador for Secrets ❤️
Food and drinks were wonderful across the resort. Thank you Javier for your leadership, supported by your staff, and for the quality & attention to detail. A special thank you also to Selene & Fernanda in The Lounge for their fantastic service and quality of drinks, they really are assets to the resort.
Already booked our 7th & 8th visits, and we have high standards! Everything about this resort is perfection, elevated by the staff!
natz
Overall we enjoyed our stay in Secrets. The hotel, facilities and food is of a very high standard.
We booked B&B, availed of Coco cafe several times as well as Bluewater Grill for lunch on three occasions. Breakfast is really good with so many options, the only improvement needed is on the pastries (see further below).
Staff generally are very pleasant and helpful. Our only negative experience was at the main bar in the evening where one staff member was quite abrupt with my husband. The staff seemed to be under pressure as it was very busy.
I had mentioned I was pregnant when I booked so I was a little disappointed that there was no pregnancy pillow or any effort / consideration of this, We also had a super early check out and the hotel didn’t give us “to go” breakfast boxes which is something they should consider for guests who cannot avail of breakfast.
I had booked treatments for my husband and I in the spa. This was an excellent, truly 5* experience. My masseuse Melisa gave me a thoroughly enjoyable pregnancy massage and even a little gift for my baby, a lovely touch. Well worth the price and a good real highlight of our stay.
Some suggestions for the management of Secrets:
- please upgrade the bathroom amenities; shower gel (which is lime green!), shampoo etc. They are made in PRC and the quality is very poor and way off 5* standard. The hotel could showcase a Canarian or Spanish brand.
- Please instruct the chambermaids to fold the towels on the rack. Every day, one of the towels dangles directly where the toilet it. This is simply not hygienic! The towels should also be thicker and better quality overall.
- Change the pastries at breakfast. The pastries have an off-putting gel coating on top and some even with chocolate sprinkles.
- Have more signage / communication on what the entertainment is.
- Room decor is a little bland and beige. More colour would be welcome!
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4.3
Google reviews (1465)
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Nestled beside Playa Dorada’s turquoise shores, Barceló Playa Blanca offers a sun-soaked haven in the south of Lanzarote, a beautiful Canary Island. Indulge in delicious buffet and à la carte dining, head to the modern sports bar, and prepare to be...
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Up to 25% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.3
Google reviews (1465)
Jallal Sambo
We chose the Barceló Resort Playa Blanca to mark an important event, and it was absolutely the right choice. From the moment you arrive, you can tell this is an establishment that knows how to welcome guests with high expectations — and the ability to articulate them.
The staff is discreet, attentive and genuinely anticipates your needs. No robotic service here — just a warm, professional human presence that makes all the difference.
A special mention to the Guest Experience team, who crafted a truly tailored journey for our event, with an attention to detail that turns a great stay into a lasting memory.
The rooms are remarkable — spacious and refined — with as a highlight an atypical indoor pool that brings a truly unique touch to the overall experience.
For those looking to combine comfort with flawless organisation, this hotel delivers on every front. We left already wanting to come back.
Matty Crowder
This is a brilliant hotel the minute you walk in the front glass doors the hotel has the wow factor. Stunning entrance and big glass view of fuerteventura. The hotel is super clean and has everything you need for an amazing holiday. The hotel rooms are very nice and spacious. If your a couple the shower in the middle of the room isn't an issue but if you are stopping with family it's not private at all. The pools are massive one is heated one is not and freezing but for me was refreshing when it was boiling. The hotel sits right on the Rubicon marina and underneath the hotel by the sea is an Indian restaurant a Chinese an Italian, Spanish you name it. So if so get bored of the all inclusive you can have a wonder have some nice food. 2 course Indian and a beer each though will set you back about 85 to 100 euros. The stage is impressive for the entertainment and have some not bad acts on. I would highly recommend doing the buggy volcano excursion and the submarine tour. Both around 60-90 pound per person. Always room on the sun beds they have trolleys tables etc. would definitely go again.
Lucy at Live Free Foundation
We were extremely disappointed with our stay, particularly as a family managing severe food allergies.
I have a severe nut allergy, and my son has multiple serious food allergies. We chose this hotel expecting it would be able to cater safely for guests with allergies, but unfortunately our experience was very poor.
The allergy-friendly options were incredibly limited. Every day my son was offered virtually the same meal – plain chicken with either chips or potatoes and some very overcooked vegetables. There was very little variety, and it quickly became repetitive. For me, there were no suitable pastries or desserts available throughout our stay, and no real alternatives were offered.
Most concerningly, my son suffered an allergic reaction during our holiday. While I appreciate that managing allergies can be complex, it left us feeling very anxious and not at all confident in the hotel’s ability to cater safely for guests with serious dietary requirements.
Aside from the allergy issues, there were other disappointing aspects of the hotel. The swimming pools were far too cold, especially considering we visited at the end of July. It made them uncomfortable to use, even during the hottest part of the day. The gym also has no air conditioning, making it extremely hot and unpleasant to work out in.
Overall, if you or your children have food allergies, I would not recommend this hotel. The lack of suitable food, limited choice, and our experience during the holiday meant it was far from the relaxing break we had hoped for. I expected a much higher standard of care and catering from a hotel of this calibre.
Colin Lowden Blaber
The hotel is equivalent to a small cruise ship, permanently facing west and offering, on clear days, views of Fuerteventura in the distance. The sunlit pool area is without shade, but a few sun umbrellas, which is a notable advantage. Wind conditions vary seasonally; we visited in April. The rooms are modern and well-kept, some with a small grass area in front where guests can relax and sunbathe with pool towels, enhancing the outdoor experience. The resort features also an adults-only section, which would be our preferred choice for future visits. We chose the half-board plan, as three full meals a day can be excessive. The breakfast buffet is extensive, with various egg dishes, pork sausages, and black pudding, catering to UK tastes. A salad bar offers healthy options. Fruit juices come from a carton rather than fresh, which is disappointing. Dinner varies each night and includes healthy options; combined with a small open-air gym with stunning views, it makes for a healthy and active stay. The front desk staff are courteous and helpful; when we requested a room change due to noise from neighbouring rooms with a baby, they understood and assisted us, relocating us to a quieter area. The hotel is situated a few hundred meters near a free-access beach. The hotel is located in an upscale area with nearby shopping and restaurants within walking distance, making it convenient for exploring local amenities.
Lucy Partridge
Very Disappointing for Families with Food Allergies
We stayed at this hotel as a family, including a child with multiple severe food allergies, and unfortunately our experience was extremely disappointing.
The hotel claims to cater for allergies, but in reality the options were incredibly limited. Every day the allergy-friendly meals were virtually the same – plain chicken with either chips or potatoes and some overcooked vegetables. There was very little choice or variety, especially for a longer stay.
One member of our family also has a severe nut allergy and found there were almost no suitable desserts or pastries available throughout the holiday. It felt as though guests with allergies had very much been overlooked.
Most upsettingly, our child suffered an allergic reaction during the holiday. Thankfully he recovered, but it was a very frightening experience and left us with little confidence in the hotel’s ability to cater safely for guests with complex allergies.
There were other disappointing aspects too. The swimming pools were surprisingly cold, despite us visiting at the end of July, so they weren’t particularly enjoyable to use. The gym also had no air conditioning, making it unbearably hot and uncomfortable to exercise in.
Overall, this was not the relaxing family holiday we had hoped for. If you or your children have serious food allergies, I would think very carefully before booking this hotel. We expected a much higher standard of allergy awareness, food provision and overall guest experience.
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4.6
Google reviews (4166)
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Hyatt Ziva Jardín Tropical Tenerife really is a dream come true for anyone craving a fabulous holiday in the sun-kissed island of Tenerife. This charming escape in the popular resort of Costa Adeje boasts tastefully-appointed accommodation with a host...
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4.6
Google reviews (4166)
Natasha
Our stay at Hyatt Ziva Jardín Tropical was absolutely amazing. The hotel is in a stunning location with beautiful surroundings, a wonderful atmosphere and such a relaxed, welcoming vibe. Our room was immaculate, the food was superb and every member of staff we encountered was friendly, attentive and professional.
My father-in-law lives in Tenerife, so we would usually stay with him. However, after I lost my passport during my birthday trip and our time on the island was unexpectedly extended, we decided to treat ourselves to a few nights here and it turned out to be one of the best decisions we made.
The entire experience was out of this world and completely flawless from start to finish. I genuinely have zero complaints. The whole team should be incredibly proud of the service they provide, as every detail was handled beautifully.
I would happily stay here again and wouldn’t hesitate to recommend it to anyone visiting Tenerife. An unforgettable birthday stay in a truly special hotel!
Also Las Rocas Beach Club which is 2 minutes from this stunning hotel is amazing too for evening drinks with a fantastic DJ and beach views. We watched the sunset here one evening and it was phenomenal experience.
Cooper Mcassey
Absolutely beautiful hotel — we will definitely be back! ❤️
We have had such a wonderful stay here as a couple. From the moment we arrived, the staff have been incredible — genuinely friendly, welcoming and always happy to help. Nothing ever seems too much trouble.
The hotel itself is beautiful, peaceful and extremely well maintained, with gorgeous tropical gardens and lovely views. Our room was fantastic — spacious, comfortable and felt every bit as luxurious as you would expect from a 5-star hotel. The toiletries and mini bar were a lovely touch too.
The food has been amazing throughout our stay. I have several food allergies, and I was genuinely impressed by how carefully the staff handled them. They were knowledgeable, reassuring and made sure I always had plenty of choices rather than making me feel like a problem. That made such a difference.
Another huge bonus is the location. There are restaurants, bars and shops just a couple of minutes’ walk away, but the hotel itself feels wonderfully peaceful. We also never struggled to find a sunbed, even at different times of the day.
The housekeeping team deserve a special mention too — our room was always beautifully looked after.
Roger Hauri
We had an amazing stay and would definitely come back!
The name “Tropical Resort” truly says it all. The entire hotel is beautifully maintained, with stunning tropical gardens, countless palm trees, and a fantastic atmosphere. The staff were incredibly friendly, welcoming, and always happy to help.
The à la carte restaurants were excellent, delicious food, great variety, and surprisingly good value. Breakfast was excellent, with a huge selection of different dishes to choose from! And don’t miss the Sunset Bar! The name says it all: breathtaking ocean views, unforgettable sunsets, and some of the best cocktails we’ve ever had.
The only small downside was the housekeeping. We requested fresh bed linen, but only the sheet was changed while the duvet cover and pillowcases remained the same. Used towels were occasionally folded and put back, sometimes still damp. We also experienced an unpleasant smell from the air conditioning. It was fixed once, but unfortunately returned after a couple of hours.
Overall, these were only minor issues during an otherwise fantastic stay. We thoroughly enjoyed our vacation and would happily recommend this hotel to anyone visiting Tenerife
Cecilie Meyer
Spent a week here in april 2026, and we absolutely LOVED it! Perfect location, wonderful and superfriendly staff, and the hotel itself was magical. Supercalm atmosphere. We had a junior suite since we were staying so long, and it was absolutely massive. The bed was enormous and the best bed I have ever slept in. We had asked for a quiet location because of our child, and we got a room towards the parking area, which suited us nicely (we could even see Teide from our balkong!). We couldnt here a thing in our room, even when there was live music in the bar.
The pool area is big, with one Maine pool and one baby pool. It thought the water was absolutely freezing and uncomfortable, but the rest of the family quite enjoyed it. Lots and lots of sun beds.
We had halfboard, with breakfast and dinner or lunch, unfortunaltly that was a waste of money. The big buffet had ALOT of different foods, but the allergen warnings were a big mess. Most of the time, you didnt know what belonged to which dish and many dishes didnt have any signs at all. Most of the food were also very boring, but the dessert selection was outstanding. Breakfast was good with a lot of choice, but the concern with allergy warnings were the same unfortunatly. We only ate at the Italian theme resturant, and it was not a good experience. The waiter was not very impressed with our order, it was very strange. The pizza was bland with too much tomato, the carbonara was good but tiny portion. We swapped dinner for lunch one day, and ate at the Barefoot grill. It was okay. Everywhere was clean, and the places with a set menu had good allergen markings.
We did hire a car and payed to park in the hotel parking lot. It cost 15 euro a day, but we thought it was worth it :)
Overall, lovely staff, magical hotel design and location. We will probably return to this hotel if we come back to this side of tenerife again, but with a sea view room and just breakfast.
Stephen Paterson
Had an absolutely amazing time in this hotel. Stayed here in May with my wife and daughter. From the moment we checked in, the staff were attentive and treated us very well. Breakfast was super everyday. We ate dinner mostly in places around the area but I tried the buffet in the World Cafe one of the evenings and the choice was excellent. The pool area was very clean and good choice of beds. The games area is fantastic. The room was cleaned everyday and the ability to order special pillows using the webapp was really good. We didn’t find any faults with the hotel and we will definitely be back. Thank you for the hospitality.
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4.7
Google reviews (2542)
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Jet off for a luxurious holiday experience in the glorious Gran Canarian sunshine at Santa Catalina, a Royal Hideaway Hotel. This prestigious family-friendly Las Palmas getaway which dates back to 1890 will wow you with its elegance, charm and top...
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4.7
Google reviews (2542)
Nadav Sheffy
A very service oriented luxury hotel with old world grandeur, great breakfast, very impressive dedicated service but with some issues.
This is definitely a hotel oozing with style and grandeur reminiscent of old world luxury, both the common areas as well as the rooms. It's not for everyone but that's a matter of taste.
The location is somewhere between the cathedral and old town and the playa the las Canteras, a bit of a hike from both of them so not ideal.
My first room was a junior suite which was indeed very large, quite fancy and with a balcony overlooking the main entrance, while the balcony was a nice touch, sound proofing was a major problem and the room was simply too noisy for me during the entire evening and night from the bar downstairs and from the coming and going in the entrance area. I mentioned that the following day in a "how is your stay" automatic email which I got from them and usually ignore, and a few hours later they called me and suggested to switch my room to another one even though the hotel was quite full. They moved me to a slightly smaller room with no balcony but facing the gardens at the back of the hotel and that was blissfully silent during the night - so impressive service from the side of the guest experience team but also choose your room wisely if you are sensitive to noise.
They have a large wellness area which I did not go to but the gym next to it is almost a professional level gym so a pleasure, the pool is not large and probably can get very busy but the weather was gray and unhappy during my stay so I had it to myself to swim in . there is a municipal semi-olympic swimming pool right next to the hotel (5 minutes walk) and you can get an hourly swimming pass between 0800-1600 (I think only on week days but not sure) for less than 10 euros if swimming is important.
Breakfast was really very good and abundant. there are a few very fancy restaurants in the hotel, I ate dinner in the least fancy one (1890 La bodegita) and it was very good.
As July is not the high season in Las Palmas prices were reasonable for the level of service and quality of accommodation.
All in all, this is a place worthy of its name. there were some issues but they handled them very efficiently and with real willingness to solve them and that is always important.
Ninve E
We had an absolutely wonderful stay at Santa Catalina and truly couldn’t have asked for a better experience. The hotel itself is beautiful, but what made our stay so special was the incredible warmth and kindness of the staff.
The breakfast was amazing every single morning. Everything was incredibly fresh, with a great variety of options, including plenty of healthy choices, which we really appreciated.
Our stay became even more unforgettable because we got engaged while we were there. When the staff found out, they surprised us with such a sweet and thoughtful gesture, which meant so much to us and made this special moment even more memorable.
A very special thank you goes to the Concierge Carolina, who organized everything for us and was simply wonderful. She is such a warm, kind and genuinely lovely person, and she made us feel incredibly welcome and cared for. We are so grateful for everything she did for us.
Santa Catalina will always have a very special place in our hearts, and we would absolutely love to come back. Thank you for making our stay and our engagement so unforgettable! ❤️
Preben Rund Torgalsbøen
The breakfast is amazing. Compliments to the chef. Very good food especially the omelett, but have the espresso if you want your coffee to wake you up. The orange juice is really good. If you want the full experience, then you need to order a suite.
A deluxe room will make you a second class citizen and you will be prohibited from entering the rooftop swimming area before 17:00.
Also you should learn some spanish because some of the staff is not well versed in english. One could of course have a discussion if it is the guest responsibility to learn the language at the place they are visiting, but was a bit surprised that some questions had to be interpeted into spanish in order for them to understand.
It also seems quite odd for them to have an iron board available in the room so we had to ask.
When we asked to get our drinking bottle filled, the lady looked a bit confused. Most of the guest probably have never asked this question. Guess us middle class people have some odd ways of doing things.
The rooftop bar is very beautiful and the staff is very nice.
But the way of ordering drinks is not very effective. You have a qr code, but you dont order drinks from the page, you wait for the waiter to come. Then she will try to remember all the drinks you and everyone else there order and get back to the bar. If she forgets she comes back and ask.
The spicy margerita didnt have much punch to it. The winterfell was allright.
The room is okey. Bed is nice and soft. The bathroom is a bit damaged. The toilett is right next to the bed so try to be quiet when you do your business.
When walking aroud some parts of the hotel you get the feeling that you are in an half finished open world game. Lots of areas are empty with nothing to do.
The pool on the ground floor is okey. Lots of noise from traffic and road work, but you can block some of it out.
Again, friendly staff, but not sure if we will return unless we save up for a room suite.
Biljana Lojanica
Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which felt too rushed to unwind and relax. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through pool access corridors in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
The atmosphere and clientele also skew noticeably toward an older demographic.
Salisa Hartney
My mum and I stayed at the Royal Hideaway Santa Catalina to celebrate her 50th birthday, and it was truly an unforgettable city break.
From the moment we arrived, we were blown away by the hotel’s stunning architecture and timeless elegance. The hotel is absolutely beautiful, with luxurious facilities, gorgeous pools, a fantastic spa - we had one very relaxing massage. The gardens and grounds are simply breathtaking—so beautifully maintained that wandering around them became an activity in itself. Every corner felt peaceful and picturesque, making it a joy to explore and soak up the atmosphere.
The location was perfect too—close enough to explore everything Las Palmas has to offer, including Las Canteras Beach, the charming streets of Vegueta Old Town, and so many wonderful restaurants, while still feeling like a peaceful oasis to return to.
One of the highlights of our trip was dining at the hotel’s Michelin-starred restaurant. It was an incredible culinary experience from start to finish and made the celebration even more memorable.
What really made our stay exceptional, however, was the outstanding service. Every member of staff was warm, welcoming, and professional, but we would especially like to say a huge thank you to Julia - (and a lovely lady I think called Sonia.) Julia went above and beyond to ensure our stay was perfect and helped me organise multiple surprises for my mum’s 50th birthday, making the occasion even more special than I could have imagined. Her kindness, attention to detail, and genuine care made such a difference, and she is a real credit to the hotel. Thank you, Julia, for creating memories that we will remember for a long time!
We couldn’t have chosen a better place to celebrate such a special milestone. Royal Hideaway Santa Catalina exceeded all of our expectations, and we wouldn’t hesitate to recommend it to anyone looking for a luxurious, memorable stay in Las Palmas. We can’t wait to return.
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4.7
Google reviews (2536)
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Relax in a world of divine luxury with an exquisite Tenerife holiday at the 5-star Vincci Seleccion La Plantacion Del Sur, in the resort of Costa Adeje. Sitting amongst palm trees and adorned with Balinese beds and bubbling fountains, the opulent...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (2536)
Josie Day
What an incredible experience from start to finish. We honestly couldn’t have asked for anything more from our stay. Every single member of staff went above and beyond to make our holiday special, and we would highly recommend this hotel to anyone.
This was our daughter’s very first holiday, and the team made it extra special for us — something we will always remember and be so grateful for. ❤️
We stayed in a Junior Suite on the top floor, and it was absolutely incredible. Everything about our stay exceeded our expectations.
A very special mention has to go to Gabi on reception. She was simply amazing — one of the friendliest, kindest and most helpful people we have ever met. She genuinely went above and beyond for us and made us feel so welcome throughout our stay. Thank you, Gabi!
We also want to thank the wonderful door and reception team who helped us with our luggage, the fantastic bar staff, and the lovely lady in the spa who was incredibly helpful and kind. Honestly, every member of staff we encountered was brilliant.
And the food… impeccable! There was such an amazing variety and so many different choices. Everything was delicious, and there really was something for everyone.
We couldn’t fault a single thing. It was the most amazing week, and we are already looking forward to returning.
Thank you to everybody at the hotel for making our holiday, and especially our daughter’s first holiday, so memorable.
⭐️⭐️⭐️⭐️⭐️ A million stars if we could give them! We will definitely be back! ❤️
Daria Kurochkina
I usually never leave reviews, but this hotel truly deserves one. It is exceptional.
Travelling with my 3-year-old child, I had many questions and different situations during our stay. The hotel staff handled everything very quickly and efficiently, and we were extremely satisfied with the service.
Monica and Cécilia at the Kids Club were wonderful at entertaining the children. Petra and all the ladies at the Reception were very professional, helpful, and always attentive. Thank you very much for making our stay so pleasant.
Just one small note: it would be great if the Kids Club could stay open until 6 p.m., as many younger children cannot fully enjoy it after their nap time.
Naziah Tahsin
The best experience of our whole trip. The stay was outstanding! The bed was so comfortable, the buffet breakfast was so great. And the views 💯. The hospitality was top notch. Its also great for a family vacation (if you want a cozy stay with your kids). Every corner of the hotel is so well maintained and clean. Cant appreciate them enough. Will surely be back! ❤️
José Daniel Caamaño Hernández
The best hotel in costa adeje in my opinion. It's a boutique luxury hotel. Quiet, calm and serene. Not flashy. Everything is extremely clean and fresh. Service is top notch. From repceptionists, waiters to cleaning ladies. Friendly on top of that. Rooms were the biggest I've seen in the canary islands. Very spacious and with great views. Gardens and pools are gorgeous and inviting. Breakfast buffet is nice, it simply could have maybe bircher muesli and pinneaple (wink). I don't think I'll be staying elsewhere when I am back in Tenerife south. This is the place. 5 stars ⭐️
DD
I had a wonderful stay at Vincci and it was exactly what I needed.
The food was consistently excellent, with plenty of choice and great quality throughout my stay. The team were friendly, welcoming, and always happy to help, which made a real difference travelling solo.
I stayed in a Superior Room and found it more than spacious enough for one person. It was comfortable, clean, and had everything I needed for a relaxing break.
This hotel was perfect for a solo trip and gave me the opportunity to properly switch off and recharge. I thoroughly enjoyed my stay and will most definitely be back.
Thank you to the whole team for a lovely experience.
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4.6
Google reviews (1285)
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ADRIAN Hoteles Jardines de Nivaria is a luxurious beachfront hotel in Costa Adeje, Tenerife, elegance and comfort meet. The hotel is a true sanctuary, featuring lush gardens, heated pools, and exquisite art deco architecture. Guests can enjoy a gourmet...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (1285)
Debra Roddie
This hotel is a cut above, they understand service in a way that other big chain hoteliers just don’t. This is reflected in their retention of beloved staff that go above and beyond to ensure you have the best possible experience.
We have returned after 3 years and feel exactly as we did valued and respected this will continue to be our favourite hotel for many years to come.
Even after experiencing issues with our room this time they were dealt with speedily (within the hour) and without any problem. We cannot fault them.
It was lovely to see Ana still here giving us exceptional service with such warmth in the Tiffany Bar.
Abigail Todd
On our way home from four nights at this fabulous hotel. From the moment we arrived until we left, the service was impeccable and so friendly.
The room we had was gorgeous, big balcony and the shower in the bathroom one of the best I've had (this is an important criteria in my holiday people 🤣🤣)
Everywhere is clean and fresh with beautiful, well tended gardens all around. The pool is delightful, be brave and give the cold water fresh one a go, it was wonderful after the first sharp intake of breath!
Breakfast was brilliant, something for everyone and again, service excellent.
The poolside restaurant was also fab. We had lunch daily and dinner twice as it was SO good as well and the team looking after us. Always a smile and a joke and great recommendations for wine which wasn't expensive.
My only constructive comment would be the a la carte fine dining restaurant.. we arrived on Saturday evening and it just had no atmosphere. (Sorry) The menu for a vegetarian should have been ordered 24 hours before which just seemed unusual to us. We didn't stay but lucky us, found the other restaurant instead with the freshest of ingredients and wonderful service.
The cocktail bar team were also excellent, patient with our decision making and laughing at our hilarity throughout many card games.
Thank you to every single team member for making our stay in U110 so wonderful and especially to the young lady who kept our room so clean for us, we loved coming back after a day poolside.
George D. Pahomi
Jardines de Nivaria is truly a hidden gem in Tenerife. From the moment you arrive, the atmosphere feels calm, elegant, and effortlessly luxurious. The hotel is beautifully designed, surrounded by lush gardens and stunning pool areas that make relaxation easy.
The staff are exceptional—always friendly, attentive, and genuinely focused on making your stay special. Rooms are spacious, spotless, and very comfortable, many with beautiful views of the ocean or gardens.
The location is perfect, right on the beachfront promenade in Costa Adeje, with easy access to restaurants and shops, yet still quiet and exclusive.
Breakfast and dining options are of very high quality, and the overall experience feels refined without being overwhelming.
A perfect choice for couples or anyone looking for a relaxing, high-end stay in Tenerife. I would definitely return .
Kenneth Liu
Jardines de Nivaria pleasantly surprised us in nearly every way. We were luckier than expected with a part-sea view from our room, enough to remind you you’re by the ocean, even though it wasn’t a full panoramic vista.
Breakfast was a highlight: the buffet was plentiful, fresh, and delicious, with plenty of variety and the sort of quality that sets a positive tone for the day. The staff were extremely accommodating throughout - helpful, attentive, and always polite. The hotel itself is absolutely stunning: it blends modern comforts with classic touches you might expect of upscale American-style hotels, but with Canarian warmth, lush gardens, art deco influences, and beautiful architectural details (including a striking stained-glass dome over the reception).
Location is excellent: just 15 minutes from the airport, direct access to Playa de Fañabé, and well-placed for exploring Costa Adeje.
One personal recommendation: if you want something more authentic and less packed with tourists, Playa del Duque is a better pick than Playa de Fañabé. You’ll get a more relaxed atmosphere, fewer crowds, and still beautiful beaches (and less Full English Breakfast/Indian/Chinese takeaway food restaurants for the British crowds)
The pool is fantastic and coming during low season was perfect as it wasn’t too crowded and waiting staff were frequently popping over.
Overall verdict: Jardines de Nivaria offers a luxurious, relaxing stay - great for couples or travellers looking for comfort, quality breakfasts, attractive surroundings, and excellent service. It delivers strong value, especially if you pick your room and dining options with care.
Åse Ytreland
Second time here and would highly recommend. Everybody service oriented and friendly. Room maid did an excellent job. Fair prices in pool bar. Breakfast was top notch. Location can’t be better. Pool heated and very clean. Plenty sunbeds, no stressful reservation, and good water pressure and lots of hot water in shower. Wifi was good everywhere. If I could advice on improvements though; the bed was huge but a bit hard, the pillows should be down/more fluffy/comfy, and I missed having a decent duvet in January. Then it would be 100% perfect!
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4.6
Google reviews (2059)
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Looking out across the Atlantic Ocean in a magnificent sun-kissed location, the 5-star Tivoli La Caleta Tenerife Resort, in Costa Adeje, is an ideal choice for a blissful Canary island holiday. Here you’ll find plenty of time to stretch out on a sun...
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4.6
Google reviews (2059)
Miriam Masoni
I don’t even know where to start. Our time there was magnificent. From the moment we stepped foot inside the hotel lobby to check in, we felt completely at ease and we knew our vacation was about to be great. Not only the hotel is stunning, but the people in it make you feel truly appreciated. The service was impeccable, from the room service to the guy at the pool serving us drinks (honourable mention to our guy Giovanni). Truly, we couldn’t be happier. If we’re ever in Tenerife again, you can be sure we’re coming back to Tivoli. Thank you so much for making our vacation so much better!
Dr. Torma Ferenc
A truly unforgettable stay
This is our first time in Tenerife, and although we are only halfway through our holiday, we can already say that this has become one of the best holidays we have ever had.
We are extremely happy that we chose Tivoli La Caleta Tenerife Resort. During our walks along the coast, we often say to each other that this is the most beautiful hotel in the area — and we genuinely mean it.
Everything has been excellent: the service, the kindness and helpfulness of the staff, and the outstanding cleanliness throughout the hotel, not only in our room but also around the entire resort. The team is always friendly, attentive, and ready to help.
We would also like to give special thanks to Zsuzsa, Gabriel, and Fanni for their warm and personal welcome message, which was a very touching surprise and meant a lot to us.
We have already decided that we would definitely love to come back, because we feel so happy and comfortable here.
We can only recommend this hotel to everyone. We are truly grateful to be here, and this holiday will remain a wonderful memory forever.
Christina Ternova
An amazing stay — highly recommended!
We had a wonderful stay at this hotel and honestly enjoyed every moment of it. Everything was very well organized, and the overall experience was excellent.
The staff deserves a special mention. The level of service was outstanding — everyone was friendly, professional and always happy to help. All our questions were answered quickly and clearly, and whenever we needed anything, the staff responded immediately. We really appreciated how attentive and welcoming everyone was.
The hotel grounds are beautiful, and the location is great — very close to the sea, which was a big plus for us.
The food was also a real highlight! We especially loved the fact that the cuisine changes every day. During our week-long stay, we had different themed cuisines, such as Italian, Mexican and others. This was a great idea because the food never felt repetitive. Breakfast was also excellent, with a huge variety of options — there was everything you could want and even more.
Another great feature is that the hotel has three swimming pools, including an adults-only pool. We particularly loved that there is a freshwater pool — definitely a big plus for us! ❤️
The only small downside for us was the depth of the pools. If you prefer deep swimming pools, this might be something to keep in mind, as the deepest one seemed to be around 1.5 metres. For us, who enjoy deeper pools, it was a little disappointing, but this is obviously a matter of personal preference.
Overall, we had a fantastic stay and were very happy with our experience. Beautiful surroundings, great food, excellent service and wonderful staff — we would definitely come back! ❤️
Gav Harrison
We had an absolutely fantastic stay and couldn’t have asked for a better holiday.
From the moment we arrived, the staff were incredibly friendly, welcoming and attentive. Nothing was ever too much trouble, and the level of service throughout our stay was excellent. Everyone went out of their way to make us feel welcome, which really made a difference.
We were celebrating my wife’s birthday and our 15th wedding anniversary while we were there, and the hotel helped make the occasion even more special. We also treated ourselves to a hot stone treatment, which was a real treat and the perfect way to relax and unwind.
We genuinely had such a wonderful time that we’re already looking at booking again for next summer. That probably says it all!
A huge thank you to the entire team for making our holiday so memorable. We can’t wait to come back!
Pawel G
A very good hotel for demanding clients. It has a 2 pools 1 with sweet water one with salt water. Very good location, very nice view from the sea view rooms. There are three restaurants inside the hotel. All of them are really good one with good quality food. The drinks are also nice. It is a little bit expensive but it is a hotel for demanding customers. I think it's worth it.
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4.8
Google reviews (1875)
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An exclusive adults-only retreat in La Caleta, Tenerife, where luxury, serenity, and avant-garde design meet stunning Atlantic views. Ideal for couples and solo travelers, it offers a unique experience with world-class wellness, infinity pools, and...
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4.8
Google reviews (1875)
Jonathan Gold
This is an outstanding hotel. The service is fantastic and the rooms are incredible. Amazingly spacious with huge and fabulously comfortable beds. This is the third time we have stayed here and we will be back. We have stayed previously at the corals beach but it was closed for refurbishment and so we stayed at the suites this time. The facilities are outstanding and having a washing machine a bonus!
Location is 10/10. Peaceful but near the restaurants in La Caleta and the promenade to the Bahia del Duque. Special mention to Justyna in Olivia. She is an amazing hostess who starts your day with a huge smile :)
sarah hosier
We absolutely adore this hotel. The setting, the local fishing village, the pool the rooms. We try to come here twice a year , an have done for the past 3 years and we love it so much. The staff make it. They are always outstandingly friendly , kind and nothing is too much trouble. Even the room maids are just gorgeous and leave choccies in the room. We can’t recommend it enough. If you are wondering if to book- just book. You will be back again. Thank you again for such a beautiful time ♥️♥️♥️♥️
Julie Viackova
Amazing breakfast with a large buffet including fruit, vegetables, all kinds of eggs, desserts, smoothies, prosecco, pastries, hams and cheeses, as well as a menu that you can order from; it has anything and everything you could ask for. The rooms are super spacious and aesthetic, as well as clean. The cosmetics are from Guerlain and Rituals which is a lovely touch. The only problem we had with the room is that the bathroom is not separated by any door from the bedroom, meaning you can see and hear everything which is quite uncomfortable. The staff is very kind, friendly and prompt, all around the hotel. The pool area is very nice and you can take as many towels as you need (unlike some hotels which only permit 1 towel per day) as well as order food and drinks. I would absolutely return to this hotel anytime.
matthew parker
Second time back here it’s absolutely wonderful. The rooftop infinity pool is one of my happy places.
Every staff member goes above and beyond to make sure you have an incredible stay and knew us by name (and order). Brigitta made up our beds and was super friendly throughout.
Would highly recommend!
Tammy Shomron
We had an amazing time. The rooms are clean and wide.
Breakfast is great, and the staff are friendly.
The only thing I would say is that the bar prices are very expensive, 17 EURO for a simple drink doesn't
make sense...
Also they charge 18 Euro per day of parking, though it's not really needed as there is parking on the
street and a big parking lot near. On our last day we had a snorkeling trip that ended after check out time, they were very kind to provide us with a room to shower after with no extra charge.
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4.4
Google reviews (31)
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Submerge yourself into bliss on the sun-drenched island of Tenerife with a stay in your very own private sanctuary at Las Villas, in the magnificent Bahia del Duque complex. Soak up the sun on the dreamy terrace, featuring an infinity pool that...
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4.4
Google reviews (31)
Paul Forster
We had a really extraordinary experience at this hotel. Thanks mainly to the attentiveness and friendliness and helpfulness of the staff. Right from greeting us as we drove up in the car, the check-in process, and everything else. We started in a one bedroom villa. There were a couple of extra things we wanted and nothing was too much trouble. We realized that there was too much shade for January and inquired about a villa that might have more sun in the later afternoon. They were happy to accommodate us and moved us to a new bigger villa although we were charged the additional rate which is fine. Again, nothing was too much trouble the housekeeping staff especially was so friendly, so accommodating, and so delightful. We could barely explore the entire complex. It’s so big there’s so many restaurants and areas of pools and shops. We can’t wait to go back again!
Michael Mason
I can’t put into words just how bad this place is. The rooms are perfectly nice and the minimum of what you would expect for a 5-star luxury hotel, but the food is so bad it’s almost comical. The Spanish ‘cold cuts’ came straight from a supermarket shelf and honestly I have had better quality in Tesco’s. We also once ordered a burrata and tomato salad but were instead served mozzarella (they probably thought us English wouldn’t know the difference). The most laughable was the hot dog my wife ordered (see picture), which by the way took 1hr15 mins to arrive. That lunch was so bad it robbed all joy from a cruel world. Don’t stay if you like to eat or drink, but if ‘Benidorm’-style food is your bag, be prepared to spend at least 100 euros per meal. It’s an absolute scam and a rip off.
Oliver Hurley
We had a very special break with our one-year old. The staff were incredible, no request was too much. The villa was also wonderful. We will definitely be back one day - thank you!
King K9
I was going to give two stars however google categorises 2 stars as ok and one star as poor and our experience was definitely the latter.
Accommodation is meant to be part of leading hotels of the world programme however as other reviewers have noted, it certainly isn't.
I was asked to send my long card number and expiry date via email, I should have had alarm
bells ringing here, as this does not seem secure.
Arrived nobody was available to greet us. We did not know where to go.
When receptionist did arrive, she had to deal with another guest complaining. Then she was
able to check us in but wrote my credit card number down on a piece of paper giving me
serious concerns over their privacy policy and GDPR.
They wanted paying upfront for the stay rather than at checkout, now I know why.
The villa boasted a private heated pool which was far too cold to use, again as other guests have mentioned.
The large bath was another facility in the villa that was broken and not fixed until day 4 of our stay.
There were insects in the villa, cleanliness, maintenance and health and safety issues. See
pictures. Not in anyway covid compliant, all hand sanitizing stations in reception / bar area
of Las villas empty, all soap and moisturisers in toilets empty or broken, with a rise in covid
cases, this is unacceptable.
The hotel itself also had numerous slip and trip hazards.
We waited 15 minutes for a table for breakfast one morning and over an hour for breakfast to be served.
We had to ring reception three times or more in a row in order to get someone to answer and even then they didn't.
Rarely was there any one on the bar at Las Villas, if you wanted a drink or at reception.
The manager kept saying things had been fixed when they hadn’t. The manager was rude. I asked to speak to the general manager after I was getting nowhere with him. I received an email stating she would meet me at 10am.
Dear Mr
I talked to Mrs. and she will meet you tomorrow at 10:00 at Las Villas .
Thank you very much
Kind regards
I checked with reception the night before where they meant Las Villas was and they
confirmed so at 10am I arrived for the meeting, to be told by Jorge it had been cancelled because I didn’t reply to the above email. Really?
After 15 minutes of waiting around the GM eventually turned up and stated that she had been told the meeting was not taking place, by whom I have no idea because it certainly wasn't me.
Apparently it was company policy not to compensate even when they had admitted fault
and that the service was not up to their usual and facilities which had been paid for were broken. This made absolutely no sense in my opinion, how can you charge for something that is substandard or broken?
Several times I tried to make a formal complaint and asked for the companies complaints procedure however this was ignored on every occasion.
This place offers zero value for money and having to go through the ordeal of actually
complaining in the first place whilst supposedly on holiday and then to be treated with such
little respect at a 5 star establishment was shocking. I have never been treated this way in
any other 5 star property and it certainly did not live up to the expectation and service that
they claimed.
Staff are trying their absolute best, there is simply not enough of them. Management are seriously at fault and need some serious training on what 5 star service actually is and attention to detail. If you are going to book make sure you book via a travel agent / online travel agent so you have some recourse via a 3rd party as booking directly with this hotel should be avoided at all costs as they cannot care less about their guests and just want money money money.
We checked out and moved to Royal River Luxury Hotel and oh my god, the difference was incomparable. Do not stay at Las Villas Bahia Duque and be disappointed, stay here instead and you'll be utterly amazed.
Alex Heighes
What this place is;
It’s great fun with friendly helpful staff that delivers terrific family oriented holiday fun, pools, shows, variety of food, access to public beach (all Spanish beaches are public).
What this place isn’t;
Exclusive luxury for discerning international travellers who want to know they’re at the pinnacle of exclusivity.
If you’re after good quality services and amenities in a central location, managed by great people, you can’t go wrong here.
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4.2
Google reviews (2763)
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Lazy sun-drenched days await in the Canary Island at the superb THB Lanzarote Beach. Situated a short stroll away from golden sands, the fabulous holiday complex offers guests a wide variety of amenities including a swimming pool, gym, children’s club...
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4.2
Google reviews (2763)
Lauren Downard
I loved every second of my stay at THB Lanzarote Beach! I was shocked upon arrival at how large my room was considering I am but one person, and it was super clean and nicely furnished too. As well as the room being delightful, the pool and bathing area was gorgeous and big enough that you didn't have to fight over sunloungers. Also, the balcony was fantastic, and the cleaners were lovely and really efficient. The highlight of my stay though was the reception and bar staff as they were sooo friendly and helpful - they helped me book trips, order taxis, gave advice, and made me feel at home abroad. Thank you, thank you, thank you - I'll be back!
Keely Foster
I would rate this hotel as a 3 star. The location is brilliant, we had a pool view, the sea view would have been much better. All the staff were very friendly and helpful. The issue we had was the room, signs of wear and tear generally, broken door surrounds, stains on chairs and bed. Bathroom had mould actually in the door bottom and all round the shower's silicon. Fridge door shelf broken so could not put milk in it. Not enough plug points constantly switching devices and appliances with TV and kettle plugs near tv. No plug in kitchen, so had to move toaster to another plug to use it... But what concerned us the most was we had 4 bed bugs over the week and 1 cockroach. We were most concerned about the bugs biting us in the bed and we literally stripped the beds, and moved furniture searching for the bugs. And as with most hotels we had dirty feet and had to buy slippers. We are very easy going so it did not ruin the trip, but we would not go again unless the rooms were upgraded. I believe this has happened to some blocks but not our block, block 4. Also, everyday we would get drain smells around the pool, but I don't think this is the hotel, more just a problem with the general area.
Update -
I have now come out with bed bugs bites all over both arms and on 1 leg. I believe they are bed bug bites as they have been identified and apparently it can take 1-14 days for the bites to show on your skin. So we were in room 4212 and my husband has told me one night on he a bed bug coming out of the ceiling out of a tiny crack as well, so that makes 5 definite sightings. I also have photos of the bed bug. I go on holiday regularly and this has NEVER happened before. We wish we had requested a room change now. Please be aware. Furthermore the hotel has requested that I remove my post as it is affecting business. I will not remove as this is a fair and honest review and the most important thing for a hotel to provide is to have a clean and safe room to sleep in. I have been unable to add photos to this reviews but if you look on trip advisor, you will see a few photos I posted on there. I will leave this review now.
L
We had a brilliant time in May at this hotel and cannot recommend it highly enough. The hotel was clean and our room was serviced every single day to a very high standard.
The dining experience was really good.The food was consistently fresh and the service in the restaurant was incredibly efficient. We would especially like to mention Giselle, who was absolutely outstanding. She was attentive, friendly, and exceptionally professional! Finally, the location is superb. The sea view was amazing, one of the best I have ever experienced.
Rikki Wilson
Although we went early in the season I think the rooms need a bit of updating and repair. The room we stayed in you had to slam the door to close it as it was coming away from the hinges, the joining room door was similar however not as bad as ours. Inside the rooms, in the bathroom the architrave was split and water damaged.
The room sizes were good for us. We had 2 rooms due to having 5 people in the party, the bigger of the 2 rooms had its own kitchen area with a hob and microwave as well as a sitting area near the balcony.
The smell at block 2 wasnt the best, with the wind coming through the gap at block 2 the smell carries up to the pool side.
We paid for the breakfast which had a good discount, the selection made it worthwhile.
The hotel location is good, right next to the beach. We hired a car to get around, the car hire place at the hotel was well priced with no deposit needed like the airport hire companies ask for.
The staff at both the hotel and car hire place are brilliant, friendly and help out as much as they can.
We booked a taxi via the hotel to take us back to the airport which considering we needed it for 5 passengers it was similar in price to what we would have paid at home.
We tried 2 restaurants during our holiday, a small place just at the back of block 2 next to the beach Jack Daniels Bar, we also went to Cesare Ristorante Italiano. I would recommend both these places for meals.
Patrycja L
We spent six nights at THB Lanzarote Beach, and from day one it exceeded all our expectations. We were given a room with a sea view, which was absolutely stunning. The apartment itself was lovely, clean, and cosy.
The hotel also has direct gate access to the beach, which was another big plus for us. The food was great, with a good variety every day and always something different to try.
The activities coordinator, Dani, was amazing - always spreading good vibes and making our stay even more fun. All the staff were so lovely, especially the bar and restaurant staff, who were incredibly nice, helpful and welcoming.
We definitely recommend this place to anyone travelling to Lanzarote and hopefully we’ll be back soon!
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4.4
Google reviews (5733)
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The H10 Tindaya is a sublime hotel located just steps away from the white-sand beach of Sotavento along the sunny Costa Calma in southern Fuerteventura. Perfect for families and couples hoping for a memorable getaway, this modern hotel boasts a gym, a...
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Up to 8% Off when travelling between 27/10/2026 - 02/01/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (5733)
libby williams
We have been at this hotel for over a week now and it has been wonderful. Firstly a shout out to several members of staff. Alondra on Reception was especially friendly, helpful, kind, knowledgeable and a great asset to the Hotel. Denisa the photo lady was also delightful, chatty and a joy to be around and a big shout out to the animation team. Haven’t got names but their daily water aerobics has been fantastic and they are always happy and fun. I must say all the staff - Receptionists, Cleaners are all lovely and most of the bar and restaurants staff too (the odd 1 or 2 not so pleasant in the restaurant but they are working very hard). The rooms are kept spotlessly clean and are beautiful as are all the communal areas. Beds are spacious and comfortable. The pools, gardens and beach are all stunning and there are always plenty of sun beds. no queuing and a great atmosphere. Mikes coffee shop is an excellent addition too. The only constructive not critical thing I would say is that at most Hotels we stay at the safes are free and here I paid 40 euros but as everything else was so perfect this was no big deal. H10 members are also looked after and as Platinum guests we received a room upgrade plus lots of other added touches. We would wholeheartedly recommend this Hotel and we will definitely be back. Thank you so much.
wajdi ben gaied
My son and I stayed at H10 Tindaya from the 10th to the 17th of June, and we had a wonderful holiday.
The hotel itself was beautiful, the rooms were very clean, and the entire team was friendly and professional. However, I would especially like to mention Alondra Mary at Reception.
From the moment we arrived, she was incredibly kind, welcoming, and helpful. She always greeted us with a smile and genuinely made us feel valued as guests
Her positive attitude, professionalism, and willingness to help made a real difference to our holiday experience.
Customer service like this is rare and deserves recognition. Thank you for helping make our stay even more enjoyable.
I highly recommend H10 Tindaya to families and anyone looking for a relaxing and memorable holiday.
Pedro Pereira
Overall, our stay was pleasant. The hotel is quite old, but it has clearly been renovated and is generally well maintained. The staff were always friendly and attentive, and the food in the main restaurant was good, although the variety could be improved.
Unfortunately, there was one issue that completely overshadowed the experience: the huge number of cockroaches throughout the hotel. We saw them in several areas, including the gym, the corridors near the rooms, and other common spaces.
The most shocking experience happened at the Route 66 restaurant, which was a real disappointment. Not only was the food inferior to that served in the main restaurant, but during our dinner we found four cockroaches around our table. When we informed a waitress, her response was that it was "normal" and that they probably came from the refrigerator next to our table. Honestly, having dinner under those conditions was absolutely disgusting.
When we reported the issue at reception, we were told that the hotel is surrounded by sewers and that this is something "normal". While I understand that insects can occasionally appear in tropical destinations, the number of cockroaches we encountered and the staff's apparent acceptance of the situation are simply not acceptable for a hotel of this standard.
Another disappointing aspect was the evening entertainment. The shows were very poor and lacked quality, finishing quite early in the evening. After the shows ended, there was virtually nothing else to do at the hotel, making the nights rather dull for guests looking for some entertainment after dinner.
It is a real shame because the hotel has many positive aspects and could offer a very good experience. However, the hygiene and pest control issues, together with the weak entertainment program, need to be addressed urgently.
Eloise Bonner
This was our first time visiting Fuerteventura, and we couldn’t have chosen a better place to stay. The hotel is right in front of the beach, which made the location perfect for us. The food was very good, the facilities were well maintained, and everything was spotless. The staff were friendly and attentive, making us feel welcome throughout our stay. We really enjoyed our time here and would gladly return in the future
Oliver Valis
Since 2019 when we have experienced H10Tindaya first time we are returning almost every year, sometimes twice a year. We love not just the rooms and its views, services especially cleanliness all around the hotel, but also variety and quality of the food in main restaurant. Location is pure perfect for us to be close to La Pared&Caveto, Sotavento, Morro Jable + Cofete in the south and via highway up to north to see Cotillo and Lajares. No problem with parking next to hotel btw. We have grown kids so we did not taking part on animation team evening shows but there is always something going on in every evening. So long story short, for us Fuerte lovers, H10Tindaya is perfect base camp for activities what we love to do in most beautiful place on earth.
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4.8
Google reviews (660)
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Found in the vibrant heart of Corralejo, Fuerteventura, Buendía Corralejo Nohotel offers a unique blend of luxury and local charm, inviting travellers to experience the island like a true resident. At Buendía Corralejo Nohotel, you're not just visiting...
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4.8
Google reviews (660)
liv3little
Apartments are fantastic, they have everything you need and are really spacious. The complex itself is beautiful and really well maintained. Staff were all really polite too. The location is fantastic short walk into the music square and main strip. This is 100% the best option for a self catering stay in corralejo and is amazing for the price. I cannot recommend this place enough and will be returning.
Andrew Wiggins
We stayed here for a week and have had a fantastic holiday. The accommodation was clean and had everything in you needed for a self catering holiday. They even added in a few extras like dishwasher tablets which was a nice touch! There was a hair dryer, iron, pool towels and towels for the week. We stayed in a roof top terrace which had excellent views and was a great way to relax in the afternoon. To access the roof top you do need to use spiral stairs so please bear that in mind - we knew that before we booked and it wasn’t an issue. The pool area was great and the pool heated. The bar area also nice. The restaurants and main area are about a 10 minute walk, you can either walk through the streets are there’s a nice walk around the marina. For us the location was perfect. The service was excellent from start to finish - the what’s app service is great and it was even used to check in to see how we were getting on. Highly recommend
Melissa Harvey-Pemberton
Lovely place to stay, welcome drink on arrival and very helpful staff.
Apartments are clean and very well equipped with everything you need and the little added extras were nice, like towels for the sun loungers.
Pool area was very nice and a sun trap, bar was not over priced did the best pizzas too.
The only downside was the pool bar closed at 6pm but the pool was open till 8pm.
Would definitely recommend and stay again.
Kerrianne Cummings
Absolutely fantastic holiday we had here..we had a rooftop apartment and was definitely worth it but me and my husband also agreed the ones with no rooftop looked really nice and chilled and we would probably try these next time. The staff are 100% approachable and willing to help..full of information and i can not praise them enough! We're looking to come back for li ger next year...also the food at the restaurant is fire 🔥
Sam
Lovely stay 20/6 - 27/6/.
Had a room with the roof terrace and that made for a perfect relaxing week away.
Hotel grounds were all clean and well maintained. Friendly staff and useful AI whatsapp chat facility to help with any queries.
Would return again without hesitation
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Get in the swing of things at the luxurious Hotel LIVVO Dunagolf Suites on the spectacular Spanish island of Gran Canaria. This charming getaway, which is set within the impressive Maspalomas golf course, is the perfect place to practice your swing in...
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4.5
Google reviews (4380)
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For those seeking a relaxing sunshine getaway on the stunning island of Fuerteventura, the H10 Playa Esmeralda - Adults Only is waiting for you. Ideally located on the beachfront and boasting comfortable accommodation, this is a sublime holiday...
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4.5
Google reviews (4380)
Jo Helesfay-Evans
Had a lovely time at this hotel. Peaceful location, hard working friendly, respectful and polite staff, good selection of drinks including non alcoholic taste alikes, generous measures, enjoyed my decaf oat milk latte (gluten free) every day at Mikes Bar too. Low key (pleasant but non intrusive) entertainment each evening. Good selection of food choices (I am vegetarian and avoid gluten and always found something tasty to eat at every meal, unlike at other hotels) (note to hotel, it would be helpful if the labels would point out what is specifically gluten free though), for the carnivores there was an area where they also cooked fish and meat to order.
Our room was lovely, spacious, clean, well equipped, great air conditioning, very comfortable beds and most importantly to me, (and anyone with misophonia or hyperacusis) very quiet - the rooms must be soundproofed as the minute the balcony doors were closed I could hear nothing from outside or adjoining rooms which was bliss (room 2754 floor 7).
The gym was well equipped, we enjoyed the aqua aerobics and the pool was always clean and the perfect size and shape for a decent swim.
There are lots of comments on Facebook about sun lounger reserving, people did tend to do that BUT a) there was never any time I couldn’t find a sun lounger (and there were always plenty of empty ones near the indoor pool which is right by the outdoor pool) and b) the lifeguard guy works hard to monitor the situation and you could ask him to find you one that has been reserved but unused, so don’t let people’s sun lounger comments put you off this hotel.
Big shout out to the people that really stood out to me - Marco in the restaurant, Jose in the bar, Lili in Mike’s bar, Wahid in the animation team - thank you guys for really adding to my holiday experience.
Really enjoyed our week away, very relaxing, had a lovely time.
Job Abroad
This marvellous hotel stay delivered an exceptional experience, highlighted by immaculate rooms, world-class service, and a perfect location. Largely thanks to WAJDI! We remember him from 3 years ago as well, when we visited this hotel. From the moment we arrived, his warm smile and professional welcome made us feel completely at home. He is a spirit of this hotel! :-) Employees like this are rare, and they truly elevate the entire guest experience. Thank you for such stellar service!
A big thank you to all bar and kitchen staff and cleaning staff- great job!
Guests from Poland
Lorena Plaz
It's one of the best hotels I've visited in a long time. The facilities are beautiful; the rooms are in perfect condition; the beds are very comfortable (finally! I usually hate hotel beds, but I loved these). The pool is gorgeous and incredibly clean. Overall, the entire hotel is very clean. The staff is super attentive, friendly, and hardworking. The food is delicious! Don't miss the opportunity for an all-inclusive stay. The best part was the paradise beach! Staying at this hotel gave us access to miles of pristine beaches with turquoise water and white sand. The cats in the colony were also incredibly sweet and friendly. In short, I fell in love with this hotel and I can't wait to return. My only suggestion is that they hire first aid personnel who are available 24 hours a day. My husband had an accident, and no one was able to help him.
Tessa Magan
Excellent stay. The animations team in particular have been fantastic - SUPER yoga is our favourite. Although it is all inclusive, somethings are limited to a menu (ordered a ginger beer in its own and was refused as it was a cocktail ingredient - pedantic but not quite all inclusive). The bar staff are constantly on it - we applaud you. Loved our week.
Louise
Great hotel, staff are really helpful and friendly. Food is delicious. Buffet is a bit small compared to other hotels we have stayed at. But there are a couple of very good restaurants and poolside bar with food. We went all inclusive with privilege extra and it was well worth it. You can can book into the restaurants as many times as you like. The hotel is close to the beach and the privilege rooms over look the sea. The rooms are beautifully decorated and modern with dressing gowns and slippers. Hairdryer and toiletries.
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4.5
Google reviews (2206)
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Located on the sunny island of Fuerteventura, the H10 Ocean Suites is a sublime getaway destination for families or couples hoping to escape the stresses of modern life. Situated near a number of sun-kissed beaches and boasting a range of leisure and...
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4.5
Google reviews (2206)
2Degrees Wellbeing
My partner and I have just arrived, and we are already having a wonderful experience.
From the moment we checked in, everything has been exceptional. The weather is beautiful, the facilities are excellent, and the hotel itself is spotless, welcoming, and perfectly located.
A special thank you to Javier Moreno, who sent us a lovely anniversary message along with a bottle of prosecco and a box of chocolates. If these were complimentary gifts from the hotel, we would like to express our sincere gratitude. It was such a thoughtful and generous gesture that made our celebration even more special!!!
The level of customer service we have experienced so far has been outstanding. Every interaction has been warm, professional, and attentive, making us feel genuinely valued as guests.
We are only at the beginning of our stay and already feel incredibly well looked after. We are very much looking forward to spending the next four days here and enjoying everything the hotel has to offer.
Thank you once again to the entire team for such a fantastic start to our anniversary getaway.
Julie Kershaw
Fantastic hotel. Staff and food are great. Came back to our room and some chocolates and bottle of bubbly left for my husbands 60th birthday. I emailed previously and ordered a birthday cake which was lovely.
Deffo recommend this hotel 10/10
Rebecca Marshall
Great hotel and well located. Rooms are spacious and clean. The staff are all lovely and friendly.
Sebastian and the rest of the animation team are really engaging for all ages. There are two pools that you can choose from. So if you want a quieter relaxed day, or to get involved in the fun, you can pick what suits.
Jessica Lily
We are staying at the hotel in corralejo & honestly it is amazing! My first ever time abroad and every single member of staff is excellent! We have recommended to friends and family. The location is amazing, next to loads of different clothes shops and supermarkets and bars. Just a 6 minuet walk to the music square which is gorgeous. Food is amazing too, different things every night so you don’t get bored and I have also only gone half board so I am paying for drinks but they are very very reasonable priced, only €4 for a large glass of wine. Has 2 pools and also a child’s pool, we are here in June so not many children here which is a bonus for us, but in the school holidays it gets busier with family’s and they have so many family activities scheduled for that time which will be good for the people with children. We will definitely be coming back!
S Norcross
We have just had a lovely stay here. Everything was lovely. Staff are super friendly and very helpful. Rooms are clean and spacious. Ours a little dated but the bed was super comfy and we both slept incredibly well. Both restaurants were exceptional I can't fault the food, so much choice kitchen staff constantly checking everything. Omlettes cooked to order at breakfast and pasta finished off whilst you wait. First time at H10 hotel and you can tell it's a family run business. Thank you to Everyone for a lovely stay. Big shout out to bar staff who were amazing.
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4.6
Google reviews (1597)
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The H10 Ocean Dreams is a boutique adult-only complex that offers a blend of service and style. It's perfect for couples or solo travellers seeking a break from the hustle and bustle of daily life. Comfortable rooms and a large saltwater pool are some...
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4.6
Google reviews (1597)
Lauren Boulter
My partner and I stayed here recently for ten nights and it’s a lovely hotel! We booked a junior suite and whilst we did have a view of the street, we were very close to reception and the restaurant so it wasn’t too bad. There is no smoking on the balconies but the smoking areas are nice and clean and a great chance to meet new people!
The rooms were always left clean and the beds made very nicely. They also bring round chocolate around 5/6pm which was a lovely touch and we’re so grateful that the team kept the rooms so nice!
They also have a variety of entertainments on. Every day, they have a game for the chance to win a free cocktail. Every few days they’d also do alcohol experiences. We did two wine tastings (shoutout to Rens and Sara for making the wine tastings so fun!) and we also did a sangria master class with Sara which was brilliant and again, a great way to meet new people!
The location is ideal, 15 minute walk to popcorn beach and music square with lots to do nearby!
Thank you for a lovely stay!
Gemma Adams-Tataki
I really liked this hotel. Our room was very clean and was cleaned/tidied every day. The staff were very friendly too. The pool area is very nice with plenty of sun loungers and we were pleased that we paid extra for a pool view room. We had a spa treatment towards the end of our stay which was good value and very calming - we wish we had gone for more earlier in the week! We went half board and overall the food was very good. The breakfast was very delicious with lots of choice including lots of fresh fruit and whole food options. We tried lunch once (you can swap dinner for lunch if you want) and the food was lovely - the prawn wrap and brownie in particular was delicious. We wish we had swapped more times to be honest. The dinner was generally good - some mains better than others (eg the confit cod and pasta were great but the steak not so much) but all nice really. In terms of constructive feedback, at dinner it would be nice to have coffee/tea available with dessert and also some pouring cream to go with them too. In addition the toilets across the hotel were quite smelly- I am not sure if anything can be done about this. But definitely a really lovely hotel and I would definitely come back!
Retro
The best hotel I've ever stayed in - been here for a week now, everything is spot on from the room, the attitude of the staff, the spa and the breakfast each morning.
The location is also great so I'd recommend to anyone, zero downsides !
Day 8 Edit : small downside and it's not the hotels fault, but there's quite a few selfish people reserving sunbeds then returning hours later or not at all - Pic taken @9:35
Sue Wright
Lovely relaxing hotel. We went half board & really enjoyed all the food. Friendly, helpful staff. Good location for exploring the resort. We would happily revisit.
Freddy Callf
Great hotel. Staff are very professional and friendly and also very helpful. The rooms are perfect and are given a thorough cleaning everyday. The food here is excellent so well worth dining in the restaurant if you’re here on a b&b basis. An added touch of class was a surprise bottle of bubbly and Lindt chocolates delivered to my room for my birthday courtesy of the hotel, It’s quiet and peaceful and in a great location. I highly recommend H10 Ocean Dreams.
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4.6
Google reviews (745)
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The H10 Ocean Dunas is a sublime adults-only hotel offering tranquil days of relaxation. Ideal for couples seeking a romantic getaway, the complex boasts comfortable accommodation and an ideal location just moments away from a sun-soaked beach. Guests...
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4.6
Google reviews (745)
Tony Evans
Great hotel, staff and service. We knew we booked a quiet hotel near the centre of coralejo, so lovely. We stayed With just breakfast to sample meals around the town which was great. Breakfast was good, a great selection of cooked products and a large selection of cold fruits, meat, cheese, cereals, fruit juices. Coffee machine and cava on offer. Staff really friendly, polite and courteous. Had an upper room, with sunbeds on the balcony, which were brill, sun in the afternoon after our morning walk and lunch, but also could have a choice of many sunbeds around the pool, really weird to see so many beds free, was great. Free safe, fridge, and tea and coffee refreshed daily. Free water on the first day which could be replenished from near the bar or in gym. Everything clean. Bedroom had large tv, but on 2 english speaking channels, so great we took firestick. Wifi seemed good everywhere to.
Peter Ricketts
We stayed for 7 nights B&B as the hotel is within a 15 min walk to the harbour. Along the way there are plenty of bars and restaurants. The walk to the local beach takes about 5 min again you pass a couple of good restaurants.
Our room at the hotel was referred to as a "Junior Suite" which we found to be very modern and spacious. The kingsized bed was firm and very comfortable and we both slept well! The standard of cleanliness was high in our room and throughout the hotel.
We only used the restaurant here for breakfast which was excellent. The warm buffet items (bacon,sausages fried eggs) are constantly topped up so always fresh from the kitchen. There were numerous cold items on offer including honey fresh from the comb.
All in all this was one our best hotel stays and we would definitely return and recommend to others.
Kresimir Prtenjak
This was our third consecutive year staying at H10 Ocean Dunas, which says everything about how satisfied we are.
It is a smaller, intimate hotel with a relaxed atmosphere, perfect for those looking to avoid the crowds of large resorts. The staff are exceptionally friendly, professional, and always willing to help.
The location is excellent, the rooms are beautiful, clean, and well maintained, and the restaurant terrace is very nice and a lovely place to enjoy breakfast or dinner.
One of the biggest advantages is the food. The quality is outstanding, and meals are served at the table rather than offered as a buffet, creating a much more enjoyable dining experience. Everything is organized to a very high standard, and throughout all our stays the service has been consistently excellent.
We will gladly return for a fourth visit. Highly recommended for anyone looking for a peaceful, high-quality, and relaxing holiday in Fuerteventura. ⭐⭐⭐⭐⭐
Pam Montrose
Fabulous luxury 'Adult only' hotel. H10 hotels know exactly how to treat their guests. We stayed in room 203 overlooking the pool (6-17th June).The hotel is spotlessly clean, bedrooms are spacious and very clean too. All the staff are friendly, helpful and professional.I have Coeliac disease and need a 'gluten free ' diet, this hotel was excellent at providing for my needs. Hotel is in a really good location, near the beaches and close to restaurants bars and shops. My husband and I had a fabulous stay with you celebrating my 70th Birthday (even though my birthday was in February). Thank you to the management and staff for making our stay 1st class.
David Shipp
This was our 2nd stay here after such a great visit last year and we are already looking to book again next year.
Firstly, as an adult only hotel it gives us a really quiet and relaxing stay. It is clean and the hotel staff are all really friendly and attentive. Even got a little note and chocolates in our room on arrival welcoming us back.
The buffet breakfast has a great variety of hot and cold options although if I have one complaint it is that on occasions the 'hot' food can be luke warm but still tasty and edible.
The hotel is in a great location with the beach, many bars and restaurants and a fairly decent supermarket all within a couple of minutes. The centres busy bar area and other restaurants are only a couple of minutes further offering a pleasant evening walk either along the main street or by the sea.
Despite having mainly English or Irish bars right on top of the hotel, which we dont mind and was great to be able to watch our football team in the play offs!, the rooms are very quiet although as previously stated we do go in April/May rather than peak season so dont know what it is like in the main summer season.
Also, and again possibly due to the timing of our visit, getting sunbeds was never a problem at any time during the day so thankfully no dawn dash required!!
All in all a very enjoyable stay at Ocean Dunas and we will be back next year!
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4.7
Google reviews (5574)
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A magical holiday experience awaits you at the H10 Atlantic Sunset Horizons Collection, a luxurious 5-star escape in a picturesque setting facing the sea in sun-soaked Tenerife. This getaway has superb infinity swimming pools, a well-equipped spa, a...
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Up to 10% Off when travelling between 27/09/2026 - 15/10/2026.
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4.7
Google reviews (5574)
Alice Schrik
I stayed with my boyfriend and his family here! The personnel is very friendly! We had all-inclusive and the buffet was good! But the restaurants were definitely better. We enjoyed eating at stromboli and route 66. The food was very fresh and good portions as well. The pools are also a nice temperature! Great way to cool off with the heat.
Rooms were fantastic! Clean and pretty. Bed was comfy! No complaints at all except for how noisy it can be in the hall. But didn’t bother me too much.
I do wish there was some fun music at the pools!
I definitely wanna come back here :’).
Veronica
We had an amazing stay at this hotel and were extremely satisfied with everything. The food was absolutely delicious, always fresh, varied, and of very good quality. The staff was incredibly kind, welcoming, and always ready to help with a smile.
The hotel offers excellent facilities for children, including fun activities and wonderful shows for kids every evening, which made the experience even more special for families. The view was breathtaking, and the overall atmosphere was relaxing and beautiful.
The reception team was exceptionally friendly and professional, making us feel truly valued as guests from the very first moment. The rooms were spotless, modern, and very comfortable.
The level of care and attention towards guests was truly outstanding. We highly recommend this hotel and would gladly return anytime!
Lauren Ramsay (Lauren-Elizabeth)
Lovely location and views. Staff are very welcoming and friendly, some have fabulous bilingual skills. We are on the privilege half board service. The restaurant is lovely and staff lovely too, main issue is that the drinks included at the bar with our package are not included in the restaurant and the menu doesn’t contain many gluten/lactose free options. Pools not too busy in a morning although all the sun beds do fill by around 10am. We’ve returned here 4 times and will likely be back for a relaxing holiday
Emma Tilling
We had a fantastic stay at H10 with our four year old. The rooms are immaculate, modern and spacious and the hotel kindly provided a bed guard for our little boy. We enjoyed the children's splash pool and heated nearby pool and would like to commend the lifeguards who were always working so hard and were so observant.
We had delicious food at the buffet and notably at the snack bar (which completely exceeded our expectations for lunch) and a special shout out to the Italian restaurant whose service was exceptional, they made us and our little one feel really special.
We stayed on the hard rock side of the hotel and really enjoyed watching the lights and listening to the music in the evening. Whilst we enjoyed this it is worth noting if you want a quieter balcony at night you might be better off requesting a pool side room.
Daisy dance and disco was a big hit with our little boy, he is still doing the dance now!
We had a perfect family break but the hotel would also suit those without children - with other quieter pools, elevated dining and beautiful cocktails.
We wouldn't hesitate to stay again or recommend.
Polina Morozova
We went to the Sakura restaurant on 13th of July and went through an amazing experience. We were expecting to just have a casual dinner, but waiter and chef transitioned it into unbelievable experience! Waiter Carlos was caring, he promptly was serving drinks and tidying up our tables. Chef himself was such a joy of the evening! Instead of just having a dinner we had a whole show with tasty ongoing food. Everything was efficient and just in time for us to get hungry again. Food looked appealing and the taste was unmatched and delicious. Looking forward to come back! :)
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4.3
Google reviews (2611)
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Experience the delights of the Canary Islands, with a magical beach holiday at Los Zocos Impressive Lanzarote in Costa Teguise. If it’s relaxing family fun you’re looking for, you’ll find everything you need at Los Zocos, with a kids club, sports...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.3
Google reviews (2611)
Alan Burrows
Left this hotel today after a week all inc.
The Los Zocos Impressive has an Impressive foyet. That's kind of where it ends though.
It's not 'bad', per se, but it just flatters to deceive. The rooms are ok, but very basic. The beds were not particularly comfortable, and the pillows were awful.
Food is a big buffet. It has most of what you could want and has some variation day to day - but none of it is particularly good. It feels very much like it's just there to get you thru without starving. None of it stood out at all. We ate out 3 times just to taste something decent. The free beer is - as is the case at most all inc. hotels - coloured water. I don't drink much, and one afternoon had 9 cups just to prove my point. Zero effect.
The pools are ok. The quiet pool is much better than the busier one. The latter attracts quite a lot of riff-raff. Lots of heavy smoking, heavy drinking, heavy eating people from Yorkshire - and that's just the women.
My biggest issue was the staff. None of them are rude, none of them are horrible - all them are simply robotic. Just very, very functional. They show almost zero personality at any time. Nobody asked how we were, and not even if we enjoyed our stay on checking out. If we had a question, we got an answer - but Google would have been friendlier.
All in all, they supplied a room, food and drinks. But they didn't supply anything more than would have made our experience just that bit better. For 3 grand for 7 nights, there's much, MUCH better out there. We'd never come back.
Jon
The room/apartment we stayed in was by the road. We hered the cars and buses go past but they calmed down so it wasn’t a constant problem.
The food could have been better, with more variety for the dinner. There was a bit of a variety but could be improved with the addition of vegetables.
The local area was stunning (even though there was construction going on across the road). Only about 5 minutes from the nearest beach. Two shops located right outside the entrance so no need to walk far away from the hotel.
Staff were friendly and inviting.
Also the all inclusive aspect of the hotel was lacking as all the food bars and drink bars shut around 23:00.
Chelsea Doyle
Honeymoon - 10/10 for Los Zocos!
Wow what can I say.. Me, my new husband & our 2 1/2 year old son have just returned from the most amazing 10 days at Los Zocos & I can honestly recommend this hotel 100%!! We will be returning without a doubt!
Hotel - The hotel has 2 pools - 1 quiet with 1 bar and 1 loud pool full of activities and music with a bar and snack/lunch place which is amazing too!!
Rooms - Great sized room, clean tidy with a kitchen area dining table & lots of space on balcony with large shower in the bathroom - Couldnt fault the room!
Staff - Honestly the staff are outstanding very friendly and welcoming! The restaurant and bar staff are really lovely - Aziz from the bar was super friendly and fantastic, Angeles in the restaurant works super hard and she really goes above and beyond, Jarem in the restaurant was amazing also he really made an effort with our son & we really liked him!
Restaurant - I can honestly say we felt the food was not just all inclusive food it was restaurant standard I dont understand how anybody can complain about it because it was fantastic!!
This hotel is without a doubt fantastic for either couples or families!! We will 100% be returning thank you so much!
Marina Grishina
The hotel has some positive aspects. The grounds are beautiful, clean, and well maintained. The staff are friendly, polite, and always willing to help. The location is also very convenient, the beach within walking distance.
However, we are disappointed with our stay. This hotel does not feel like a 4-star property.
The room was old. It should be renovated. From time to time there was a strong smell coming from the bathroom.
The hotel also urgently needs to replace its towels and bed linen. They are extremely old, have lost their softness, texture, and original color, and look worn out.
The food … The desserts were especially poor. Many of them were simply store-bought biscuits covered with a gelatin-based cream. This is not the quality you expect from a 4-star hotel.
Overall, it feels like the hotel is trying to cut costs everywhere, and unfortunately, it shows.
Abby Rockett
An absolutely wonderful holiday at Los Zocos. The food is great and the staff are all friendly and helpful. It is close to the beach and plenty of shops to look around. It's clean and tidy, and the holiday rep from Jet To, was so helpful. Plenty of excursions to go on to see around the Island, will definitely consider coming back again.
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4.3
Google reviews (3399)
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Alua Suites Fuerteventura - is a 4-star hotel that is located in the heart of Corralejo, next to a white sandy beach. This sun-drenched resort features 8 swimming pools and various other leisure amenities such as a children’s club, gym, spa, and much...
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4.3
Google reviews (3399)
Rose P
We just got back from an amazing two weeks here.
We all enjoyed, especially the children.
Before we arrived I emailed to ask for a ground floor suite and if they can get the room ready for us as we will arrive earlier than check in. They did it all and we was so grateful for this.
We had a ground floor suite, one bedroom, room number 1110. It was the last apartment in a quiet corner and we ended up having all the extra side garden space to ourselves which was lovely.
The room was cleaned everyday by the lovely Alendia (mimi) we had perfect air con although we didn’t need to use it often as the room was quite shaded. We had no cockroaches/insects or mosquitoes.
We was mainly chilling in the young kids pool side, so we didn’t have an issue with loungers. My eldest who’s 12 loved the pool by the gym and her and my husband would go often there to swim.
My husband played basketball often and volleyball everyone really enjoyed.
The ladies at Kids club were amazing and although my youngest was under 4 they included him in everything with a parent there and they just adored him. He loved the disco!! He enjoyed cooking too! They are truly missed.
The main buffet was my go too, sometimes the food was a little random, but can make a meal out of it, so was good. The kids enjoyed it too. Kepa the server there was so sweet he had great personality. Fresco restaurant was ok too, I loved going there for the pastry’s and ice cream! My husband loved Fresco as he love pizza, burgers and hotdogs for lunch 😅
Popcorn beach is walking distance, a lovely beach. We went to Playa Grande beach a few times as I prefer golden sand beaches 😊 (only about 7€ by taxi) we went to the market on Sunday and it was wonderful so many lovely things to buy. There is a local Dino market literally next door so handy too!
The entertainment team was great, we enjoyed watching the Mamma Mia performance and watched the acrobatics one night and that was fabulous ❤️ after dinner we can usually hear the lovely songs/singing from the Spot, but as my youngest is quite small he found it too loud and we mainly headed back to our room in evenings, but my husband always when to grab a drink at the bar there, and he made friends with the bartender 😄 He also took photos with him, Haakem the sports guy, and the other guys from ths entertainment team he made friends with! Will see it I can post the pics to this 😅
My daughter is 12 made friends and even exchanged numbers with them. So she had a fab time.
We had great time and I am glad we came to Alua Suites, we have made some fantastic memories here.
Yelyzaveta Verteletska
Overall, the hotel was okay. The rooms are spacious and clean, housekeeping comes every day and towels are changed regularly. I would say this hotel is mainly suitable for families with children rather than couples. The food was quite repetitive, especially breakfast, and there wasn’t much seafood. Only a couple of days had a really good selection.
The beaches right next to the hotel are very rocky and not suitable for swimming. A good sandy beach is around 15–25 minutes away on foot.Some of the reception staff were also quite rude. Overall, an okay stay, but I wouldn’t return as a couple.
Niblett Family
Good location for Corralejo and suitable for families.
Found it an unusual concept though, as pretty much everything was self-service. Buffet, drinks etc- virtually no service offered. You have a token for a plastic cup which gets refilled or replaced, you must have the token though. All house brand drinks from bar which meant limited options for me. No premium brands. Cocktails were premixed and sugary. Couldn’t offer cranberry juice oddly..:
No towels offered for pool (unless you pay €20, but even still- not cleaned!)
Pools were good and there was a social team but generally didn’t meet expectation for price point paid.
Booked a one bedroom suite, fine for family of 4, but the sleeper sofa in living room does need passing or cushions between the two mattresses as my son fell through and hurt himself on exposed metal. Very basic bathroom amenities.
Breakfast was probably the best meal, didn’t rate dinner (went out instead after first night) lunch was better in the poolside restaurant than the main one.
Trevor Kingsbury
Large rooms with a very comfortable bed maid service every day, all the food and drinks you could possibly need with nightly entertainment worth watching the flamenco dancing was superb. Very easy to find and not too far to walk to the centre. Friendly staff and very helpful. The whole place is kept in superb condition would stay again no problem.
Anonymous
Not a bad place to spend your holiday, but definitely a huge room for improvement. Positive is the food in the main restaurant, that is part of the all inclusive package. Delicious and well made, good variety. Negatives are the relatively old rooms, amortised interior and even not working amenities. Reception personnel is useless and not trained properly. Same goes for the animation staff, that supposed to entertain children. You often even find rude and unprofessional attitude from the restaurants and bars - Fresco, in particular , that could ruin your stay, if you decide to pay attention to this. There were a few exceptions and people that made our stay overly positive, however, if you paid extra, it doesn’t meet the necessary standards for a good quality hotel.
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4.5
Google reviews (1829)
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Embrace sun-kissed bliss on the glorious island of Tenerife at the adult-recommended H10 Big Sur. An ideal choice for couples or friends, this superb boutique hotel is located in a fabulous beachfront setting in the popular resort of Los Cristianos....
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4.5
Google reviews (1829)
leslie burt
Beautiful hotel situated towards the end of the promenade of los christianos. Rooms were ok and the beds were the most comfortable I've slept in when on holiday. Staff are super friendly the place is spotless and the food was varied each day and you can get a lovely English breakfast with freshly cooked eggs and bacon ( cooked in front of you) steaks chops fish omelette and pancakes all cooked fresh too. Putting Towels on sunbeds isn't permitted and the pool doesn't open til 9:30. As the hotel is child free there's a really chilled vibe here. The rooftop terrace is available to everyone and the view is spectacular. From the poolside you can exit straight onto the promenade by the mini golf which is 2 euros for people staying at big sur instead of the usual 5 euros. Will definitely be coming back
Sophie McDonnell
For a slightly last minute budget holiday (couple in 30s) we loved our time here at H10 Big Sur. Outside of the hotel looks tired/dated but the inside is lovely. Everywhere is very clean, including the pool and poolside. Very quiet and chill atmosphere. Laura the poolside entertainer is brilliant, her music quizzes were a highlight of our day. Dinner is sometimes a bit hit and miss, would be nice to have nicer fresh salad options but the fresh meat grill is great and we enjoyed the omelette station and fresh fruit for breakfast. The local area is very touristy, not much in the way of culture or history but as we stayed by the pool for most of the holiday this didn't bother us much. Would highly recommend this hotel for anyone looking for a quiet and relaxed getaway.
George Hay
Second time within a year at this small and very friendly hotel.
Reception staff are all very friendly and attentive from the moment you arrive , till you leave.
Special shout out to the member of the reception staff with the ponytail (dd not catch his name) . He was a shining example of how hotel staff should interact with the guests. He could not do enough for us , even taking my wifes suitcase up the "small" hill from the front door to the pick up point. He is a credit t0 H10 hotels.
The housekeeping staff were excellent and really keep the place very clean whilst not getting in the way.
The same applies to the restaurant and bar staff, very professional and customer focussed at all times.
The rooms are smallish but have everything you could ask for with the exception of one thing, namely USB charging ports. I could not find one anywhere in the hotel.
H10 hotels have some free things for guests which they dont tell them about and you find out by pure chance.
1: Free tea and coffee with cookies between 3pm and 4pm in the small coffee cafe next to reception. Really appreciated and should be used more.
2: Free use of a room behind the reception for showering and changing in before you leave and after you have checked out (if available as it is a wheelchair accessible room)
3: Two relatively small and quiet rooftop areas with super sunbeds. Why they dont open till 11am is strange though.
Overall it is nice to have a quiet , small and friendly hotel with easy access to the centre of the resort.
Tim Horan
Myself and my wife returned to this hotel for a second time and we were not disappointed. We had a lovely see view room on the seventh floor which was clean and spacious. The food was delicious with a good selection to suit all tastes. The staff were as always attentive and helpful, a special mention must go to Eva, Camilla and Gabbie who couldn’t do enough to make our holiday memorable. We will certainly return.
Aaron Stielstra
Outstanding. I was working on a movie which required me to stay here two times, about 2-3 days apiece. I was knocked out by the courteous service and the attentive nature of the front desk clerks. All of them. I was stranded one day without a room or my driver for 5 hours, and they were completely accommodating. This I have never experienced in hotels, and I was at a fancy one in Rome that treated me like a hobo once I checked out. Not here. You can barely get hotels to store your luggage sometimes. The superb customer service is just for starters. The food is higher echelon restaurant quality, with buffets supplying you with everything. I loved the Spanish dishes, and the home-made pancakes, eggs and bacon at the breakfast grill were all divino. I gained a lot of weight. The maids were so kind and smiling. I can only imagine this is because they are happy to work in the hotel, and you can feel it in the atmosphere, in the walls. For some people, the tourist residents may seem strange, as they seem to never leave the hotel. I didn't frequent the pool area, which was popular, complete with shopping opportunities brought right to you. I found the night-time entertainment charming, definitely not too loud or obnoxious. They play covers from Elvis to John Denver to Pink Floyd. My last night the rock and pop songs ended by 11 PM. I felt safe and secure here. To leave my window open at night and hear the crashing surf is a memory I won't forget, and maybe Liz Taylor and Richard Burton, who stayed here back in 1970, appreciated the same. The promenade isn't my favorite place, so I understand many guests staying indoors here. The upstairs patio lounge is fantastic, by the way. Also, clean rooms with decent air conditioning. I hope some day to come back. Grazie tutti for everything.
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4.7
Google reviews (966)
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The ADRIAN Hoteles Colón Guanahaní offers a luxurious, adults-only (16+) retreat in Tenerife. With its elegant colonial architecture and proximity to the Playa de Fañabé, the hotel immerses guests in tranquillity and sophistication. Experience the...
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4.7
Google reviews (966)
Ryan Bourne
This hotel is a slice of paradise!!
I have stayed in countless places worldwide, and this has remained as easily the nicest hotel I’ve had the pleasure of staying at.
The staff: so attentive & caring! I felt so well-cared for, looked after, and that nothing was a problem for the staff to solve. The staff knowing who you are as you arrive? An excellent touch! The small chats as you pass through reception? Lovely! The service during breakfast, lunch, dinner? Superb!
The rooms: perfectly maintained! I’d recommend the rooms 230-235 as these look back on the pool and out to the mountains and the view is SO GOOD. On my second stay we were offered a room that looked the other direction, and it was still great but it didn’t feel the same as our previous stay. We asked if we could move rooms and to the wonderful staff, it wasn’t a problem. The beds are comfy, the balconies are great, and the bathrooms are perfect. The AC is also excellent.
The food: excellent! Being vegan wasn’t an issue - there were countless options every day including vegan croissants (!!). There are also many options nearby too, including a lovely vegan restaurant a few minutes walk away. The live entertainment during dinner is classy, calming, and sets an excellent atmosphere.
The location: nice! The waterfront is very touristy, but the hotel feels secluded and relaxing with little noise from the surrounding area. There is no on-site parking (although they have some sort of deal with the shopping center over the road, and the parking for hotel guests is very cheap. It is easily accessible by road, and I’d recommend guests get a hire car from either the airport or nearby to the hotel to enjoy the viewpoints around the island.
I’ll happily return here in the future!
Jenny Packham
This hotel knows how to deliver a standard which is quite exceptional to find these days. All staff across all areas of the hotel were professional but friendly and extremely helpful. The cleanliness throughout the hotel was outstanding. The added bonus were the heated pools, and supply of pool towels, just brilliant; mine stayed in the case! The room safe was a decent size, bottled water left every day, pod coffee machine with great coffee and of course a fridge. We didn't upgrade our room and were facing the road, which was not busy and caused us no problems. We wanted a week away, in a nice quiet authentic hotel, Hotel Colon Guanahani delivered, and we could not have asked for more. Well done to the Adrian family for creating a family run environment, with a leadership in place to maintain this ethos. Thank you to all the staff who made this a really memorable holiday and to some fellow holiday makers who added to the evening entertainment with their dancing skills! We had a fabulous week.
Andy Bullock
Would thoroughly recommend staying here. The staff were all friendly and professional from check-in onwards. We had 2 adjoining rooms facing the road but screened from it. The rooms are a good size with walk-in wardrobe and free safe. Good sized bathroom. Kettle and pod coffee machine together with mini fridge and a free bottle of water delivered daily. Bed was large, firm but comfortable. Good size balcony with table and chairs. Air conditioning worked well. Sound proofing excellent as we were there when Spain won the World Cup!!
Breakfast was excellent with plenty of choice of hot and cold food including made to order omelettes. Wine available for breakfast, smoked salmon etc...
No problem getting a lounger, people did reserve some prime spots but not an issue for us as all near the pools.
Pools were great and very warm, didn't try the rooftop one.
Poolside bar was excellent for food and drinks and prices were reasonable.
We stayed B&B so can't comment on the dinner menu.
Plenty of restaurants and bars not too far away, Limoncello2 just opposite was excellent. Also the Hiper Dino supermarket just up the road opposite GF Fanabe was excellent.
Jill Burns
We are just home from a fantastic trip staying at Hotel Colon Guanahani. This hotel is like a breath of fresh air where you can relax and recharge your batteries.
The pros of this hotel are: the staff, the rooms, the location and its cleanliness. The cleaning staff need to be praised as everywhere was spotless and the rooms were cleaned to such a high standard. There wasn’t an insect insight!
The cons of this hotel: the food. We had stayed for breakfast & dinner but ended up only eating in three nights out of seven. It was just average. The food hygiene level was excellent and there was plenty of choice, but we just felt the quality of the food wasn’t high enough.
The sauna and the roof top pool was out of order during our whole stay which was disappointing.
We would definitely come back on a breakfast only basis as it was peaceful and relaxing. A big shout out to all the staff who were so friendly and helpful. Thank you!
Steve Greenfield
A fabulous oasis of a hotel in Costa Adeje, Tenerife. It's adults only so is very quiet, peaceful and tranquil. The staff are just first rate and the hotel is so very clean it's almost unreal. The food is first class with a great selection of food at every meal and the rooms are well appointed and very comfortable. Highly recommended!
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4.6
Google reviews (4992)
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Jet off for a sensational sunshine holiday experience at H10 Gran Tinerfe, an imposing beachfront getaway in Costa Adeje the magical island of Tenerife. This charming getaway of relaxation, which specialises in holidays for adults, boasts contemporary...
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Up to 5% Off when travelling between 01/09/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (4992)
JS Holmes
Had an excellent stay at the H10 Gran Tinerfe and will 100% return. This is in a great location, has amazing staff, is spotlessly clean and just a lovely, classy place to stay.
There is a rear entrance which takes you straight out onto the promenade and the beach, and inside the hotel are 3 big pools, plenty of sunbeds and umbrellas, a pool bar and a really lovely coffee shop.
Our room was lovely, and kept clean by the really hard-working housekeeping staff.
The food here is also great, and eating out on the terrace is highly recommended, as you can watch sunrise at breakfast and sunset at your evening meal which is really stunning.
Overall the hotel and the wonderful staff made this holiday really special and I would highly recommend.
Achraf Tasfaout
Excellent hotel, located just across from the beach, with multiple pools and hot tubs. The staff were very helpful, kind, and welcoming. I was upgraded to a room with a terrace and private sunbeds, which was a wonderful surprise.
The hotel was also very accommodating. Although they could not offer a late checkout, they provided access to a shower room, which allowed me to enjoy the beach a little longer and freshen up before my flight.
The buffet restaurant has a beautiful terrace with sea views and stunning sunsets. The buffet itself was not the best, but still a solid option.
Celal Tosun
Excellent hotel with outstanding service!
From the moment we arrived, we felt genuinely welcome. The reception staff were friendly and professional, the check-in was quick, and our room was spotless, comfortable, and equipped with everything we needed.
The breakfast and dinner buffets offered a great variety of high-quality food, and the staff throughout the hotel were always smiling and helpful. The pools and surrounding areas were exceptionally clean, and the adults-only concept created a peaceful and relaxing atmosphere.
The location is perfect, with a beautiful beach directly behind the hotel and the marina, shops, and restaurants just a short walk away.
A big thank you to the entire H10 Gran Tinerfe team for making our holiday so special. We will definitely be back!
Stephen Carter
Just returned after a 4 nights stay with 8 others on a stag do, hotel could not be more accommodating, staff we so super helpful, polite and welcoming, rooms were super clean, well presented, privilege lounge was a bonus, yes we did drink a fair bit, sometimes maybe a little loud but we’re always super polite and let us enjoy our time, restaurants were again super accommodating for us, food was hot and a great choice of options, pools super clean, again snack pool bar staff and food/drink options great.
Nice the staff interacted with us, yes sometimes 9 lads can be intimidating but I hope we Did not disappoint with behaviour, were a little loud first Day at lunch but just told that’s enough Drinks now the Bar is down stairs which we respected as people where eating.
Super location, close enough to the messy side of things but far enough out to enjoy the day, lots of nice shops and restaurants local if you don’t opt for all inclusive, we did eat out a couple of evenings as had restaurants booked which we enjoyed from previous visits.
Several people enjoyed the casino on a few occasions from our group, again met with polite customer service.
Special thanks to the Lady from privilege Reception,
Super at her job, Dealing with us as a crowd, ordering taxis and giving advice.
Many thanks again from us all,
Who knows could all be back again soon in the future, would Definitely choose the same hotel if heading in this direction as Adults only
Gillian Hunter
Great stay. Best food we have had. Only issue was checked out at 12md and not getting picked up till 6pm and not offered any food.
Staff, in general, were lovely. Particularly, cleaning staff. Maribel did our room most days and was spotless.
Great choice of which pool to sit at too and plenty of entertainment.
Would recommend.
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4.4
Google reviews (746)
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Escape to the stunning Barceló Lanzarote Royal Level, an exclusive oasis within Barceló Lanzarote Active Resort in Costa Teguise. Guests are entitled to full access to the facilities on offer at the main resort, as well as a range of exclusive services...
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4.4
Google reviews (746)
Ruthless Rebel
Ok so my ratings are all over the place and I will explain why.
First off 99% of the staff at this hotel are great, and I have to mention 2 of the best by name 1. Beatrice the guest relations manager was excellent. 2. Javier the pool bar waiter at the infinity pool was superb, a real display of 5 star customer service from both individuals.
Its not located great as its a bus or taxi to the main strip, we walked a couple times, but in that heat (32°), was no joke. Food was ok, not great, with a selection for the kids missing from its offering. Multiple maintenance issues ranging from cold/dirty pools to no locks on balcony doors to effectively secure the room. Lifts didn't work for half of our holiday, which was not good. Quite noisy when wanted to sleep. Don't get caught in the hype of ROYAL LEVEL, really not as great as you would expect. Not our worst holiday, but definitely won't return.
Callum
This is the second time we’ve been at Barcelo active resort and it’s been amazing both times. The location of the hotel is perfect and only a short walk up into the town. The staff were incredibly friendly and helpful. The hotel and room were spotless and very comfortable. There were lots of vegetarian food options available and the chefs were very accommodating with additional vegan options by making vegan pizza on request! Everything exceeded our expectations and we will be back again!
sarah Dickinson
I just wanted to say thank you to Barcelo Active staff all of whom were friendly, and helpful from start to finish of our 10 day holiday. We stayed in the Royal level, the service has been amazing in the restaurant , bars, active classes and housekeeping. Thank you all so much for helping to make our holiday a lovely relaxing break away 😍
Sophie Turner
I have been coming to Lanzarote for years but had never stayed here - I’ll only come back to Barcelo royal level from now on. The service was 10/10, very attentive, and the hotel itself is amazing. The pools are lovely, and there are plenty of options for relaxing and sporting activities. My only wish is that we stayed longer to try everything - we will have to come back again next year. Thank you for our stay. Special thanks to the lovely lady at the royal level check in desk, the lady with very short hair, she was amazing. Than you!
Bel & Jor
We had the best stay at this hotel. The staff was incredibly friendly and welcoming. We’ve truly enjoyed ourselves, and they were absolutely amazing with our baby boy, Nathan. We are definitely coming back!
A very special shout-out to Eylen Garcia you are truly amazing and made our experience even more memorable. Thank you for everything!
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4.7
Google reviews (857)
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An unforgettable holiday experience awaits at Las Terrazas De Abama Suites, a sensational 5-star getaway in the privileged area of Guía de Isora on the southwest coast of Tenerife. You’ll be surrounded by lush gardens and palm trees, with spellbinding...
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4.7
Google reviews (857)
kishin samtani
**Title: Wonderful, private stay at Las Terrazas de Abama Suites**
I recently stayed at Las Terrazas de Abama Suites in Tenerife and had a very pleasant stay in apartment 402. The property is beautiful, very well maintained, and offers a feeling of space and calm with lovely surroundings.
One of the things I appreciated most was how private and peaceful the resort felt, which made it easy to relax and disconnect. The suites are spacious and comfortable, and the whole setting feels exclusive without being pretentious.
The staff were consistently friendly and helpful throughout our stay, always greeting us with a smile and willing to assist whenever needed. I would like to make a special mention of Rahul at reception, who was kind, considerate, and did his best to make our visit both very pleasant and truly memorable.
Based on this experience, I would definitely come back to Las Terrazas de Abama Suites and can highly recommend it to anyone looking for a relaxing and private stay in Tenerife.
Best regards,
**Kishin Samtani**
Apartment 402
Sarah McCarthy
We had a fantastic stay at Las Terrazas and can’t recommend it highly enough. From the moment we arrived, the service was exceptional.
A special thank you to Raul and Diego at reception, who were truly outstanding. They went above and beyond to make sure everything was perfect for our stay—always warm, welcoming, and incredibly helpful with every request. Their professionalism and genuine kindness made such a difference and really elevated our experience.
The property itself is beautiful, well-maintained, and perfect for a relaxing family getaway. We’ll definitely be back!
Thank you again to Raul, Diego, and the entire team for such a memorable stay.
Sabrina Mans
The rooms are all located perfectly! Stunning views overall, and the way of building the resort is stunning.
The rooms are also very clean, but some of them may need a little technical update (check on lights, showers etc.).
Some sunbeds in the rooms are ready for renewal as well.
The service is always good, especially from Diego and Maria, who are always ready to help you out, and treat you in a very comfortable social funny way.
Service in breakfast is always perfect, and relaxed, like it should be in the morning :).
Naty is my favourite! But everybody is amazing!
Location of this resort is perfect for a more peacefull holiday, without a lot of typical touristic distractions.
At Abama you must enjoy the silence!
Fitness Extreme
Our experience at Las Terrazas de Abama was excellent from start to finish. The hotel is stunning, with impeccable facilities, comfortable rooms, breathtaking views, and a perfect atmosphere to relax.
We would especially like to highlight María at reception, who was always kind, professional, and willing to help with anything we needed, making us feel welcome from the very beginning.
We also want to thank Natalia at breakfast for her warm attitude, friendliness, and attentive service every morning. Starting the day with such pleasant people truly makes a difference and makes the stay even more special.
Without a doubt, a highly recommended hotel that we would happily return to.
Fabrice Godefroid
I return twice a year to La Terrazza at the Ritz-Carlton Abama in Tenerife, and every stay is a true luxurious escape. From the moment I arrive, I’m enveloped in a unique atmosphere—an exquisite blend of elegance and personal warmth. The service is always impeccable, with a rare sense of closeness—I feel like I’m at home. I must especially thank Raúl, Maria, and Diego, who have always gone above and beyond, and also Benjamin, the new addition to reception, who made my night stay exceptional. And of course, the breakfast team, always outstanding year after year—Nerea, Naty, Isidoro, Melania—who make every morning a delight. Thank you to the entire team for these incredible memories—I will be back again and again!
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4.6
Google reviews (6458)
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A luxurious stay at the 5-star H10 Playa Meloneras Horizons Collection. This opulent escape is situated just a short walk away from the golden sands of La Meloneras beach and is close to a range of shops, bars and restaurants. The hotel’s rooms and...
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4.6
Google reviews (6458)
Bev Brazier
Excellent one week holiday with our older teenage kids. So impressed that even during peak summer there were always plenty of sun beds available and the hotel was busy but always seemed quiet and relaxing, which is just what we wanted. The infinity pool is fabulous!
The food was very good, as were the drinks! Very good brands and very generous measures are included as part of the all inclusive package.
We have vegans in our group and there was a very good variety of food, with various non dairy milk options available, lots of vegetable and chickpea / lentil / bean dishes so it was easy to eat well, and also sorbet available when we asked for it. The chef also made us a cheese free pizza when we asked for it.
We enjoyed a visit to the à la carte Italian restaurant, where we were looked after extremely well also.
The gym is also really good!
I would definitely return. My only wish would be for an occasional dairy free dessert (the sorbet was nice but I did see all the amazing puddings and wish there was something for me!).
The staff here work really hard to ensure everyone is happy. The guy who looks after the infinity pool area is incredible and would just pop up to help anytime anyone wanted to open their parasol or move their sun lounger. A true expert in customer experience!
Jens Vangeel
Overall, I would definitely recommend this hotel. It’s cosy, the rooms are spacious, and there was always a spot available by the pool, even when arriving in the afternoon.
The location is great too. It’s about a 20-minute walk to the busier, more touristy areas, but I actually think that makes the hotel even more relaxing, as it’s quieter and less crowded.
The staff are incredibly friendly and always working hard, so much respect to them! We really enjoyed our stay and would happily come back.
You’ll enjoy it — cheers!
Colleen Farrell
A Magical Five Days at H10 Playa Meloneras
We recently spent five unforgettable days at the H10 Playa Meloneras, and from start to finish, the experience was perfect — if only it could have been longer!
Our stay began on the best note possible, with a warm welcome from Inma at reception. From there, every part of our trip was elevated by the incredible staff we encountered.
Our very first lunch, in Tambada, was made special by Adriana, who set the tone for the wonderful hospitality to come. Begonia was fabulous everywhere we crossed paths with her — her smile and warmth were a constant, and the way she made our son feel so special will stay with us.
Dinners in Gaudi were nothing short of magical, thanks to Marta, Uvee, and Sheila. Their smiles, thoughtful little touches, and the big hugs they gave us when we left truly made our stay unforgettable.
We'd be remiss not to mention Carla and Kathleen on reception/guest services, for whom nothing was ever too much trouble, always ready to help with a smile. And in La Braserie, Angela and Carolina rounded out the exceptional service that defined our trip.
Beyond the incredible team, the location of our hotel room was spectacular, and the quality of the food everywhere we ate was simply surreal.
Thank you to everyone at H10 Playa Meloneras for making our stay so special. We'll absolutely be back!
Darren Thomas
Just had a very enjoyable four night stay at the wonderful hotel, my first time here, though definitely won’t be my last. Service from everyone was fantastic, friendly and professional. Would especially like to mention Cora on reception who checked me in and then facilitated a room change on my second day and even arranged for all my possessions to be moved for me. I would highly recommend upgrading to Privilege all-inclusive, benefits include a private infinity pool and chill out lounge with complimentary free-serve bar, a second lounge next to the disco. Main advantage though is the dining; 4 à la carte restaurants for dinner, breakfast in Gaudi and lunch at Naturalia (the garlic prawns are a must have!). Dining at all was of the highest quality and really made for the best experience. Teppanyaki at Sakura on the last night was very entertaining, food was excellent and a great experience. Hotel has beautiful grounds and wonderful design. Room was very nice, clean and well appointed, about half a dizen usb charging points, well stocked and daily refreshed min fridge, nice Rituals products and daily turn down service with a couple of Lindt chocolates. Plenty of pools and lots of lounging areas, including Bali beds. Is on the edge of the resort, though is a very nice 15/20 minute stroll along the very nice and well maintained promenade to the bars and shops at Meloneras and the lighthouse. Just a few minutes past there is a lively sandy beach and the dunes which are worth a visit.
Kim Stanford
We are very happy with our choice of hotel. Such a beautiful place & kept super clean. The food & drink has been great. The staff are amazing & so helpful in all areas - reception, restaurants, bars, pool attendants & cleaners. Everyone seems very happy.. we’ve had a wonderful holiday, thank you x
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4.6
Google reviews (477)
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Choose ultimate luxury with a stay at the 5-star Barceló Tenerife Royal Level, an exclusive hotel that sits as part of the Barceló Tenerife resort in San Miguel...
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4.6
Google reviews (477)
M Aarts
The hotel is beautiful, spacious and has many pools and nice places to relax. Branded drinks are included, and housekeeping was very good.
However, we did not feel it was worth five stars. The Royal Level restaurant no longer exists; there is now only a separate area inside the regular restaurant with no sea view, while regular guests have a better view now. This is still shown differently on the website, app and maps, which feels misleading. It was also not mentioned during check-in.
Our shower had very poor water pressure and the handheld shower leaked badly. We reported it, but nothing was fixed. Maintenance in general could also be better: several toilet locks did not work and there were damaged wooden floorboards with holes.
You need to reserve sunbeds in the morning, and staff do not seem to enforce the rules. We saw people reserving multiple beds in both the sun and shade. Royal Level poolside service was nice, but staff did not come around regularly everyday, the ordering app did not work and this was not explained anywhere. The Royal Level reception was also closed during our whole vacation without clear information.
The evening entertainment was disappointing compared with other resorts, and we missed more atmosphere or pool parties during the day. Music at the Royal Level pool (DJ) was so quiet you could barely hear it.
We still had a nice holiday, but considering the price and five-star rating, we would not return.
coran pattison
We have had an amazing stay at Barceló Tenerife Royal Level. From the moment we arrived, the service was outstanding, with all staff being friendly, welcoming and always willing to help. The Royal Level experience made our holiday feel extra special, with exclusive areas that were peaceful, relaxing and never overcrowded.
The rooms were spacious, modern and impeccably clean, with housekeeping maintaining a very high standard throughout our stay. The food was excellent, offering plenty of variety at every meal, and the à la carte menus were a real highlight, providing delicious, high-quality dishes and a fantastic dining experience.
One of our favourite aspects of the Royal Level was the pool area. The Bali beds and thick, comfortable sun lounger mattresses made relaxing by the pool an absolute dream and added an extra touch of luxury to our stay.
The hotel itself is beautiful, with stunning grounds, fantastic pools and a lovely atmosphere throughout. We couldn’t fault our experience and would highly recommend the Royal Level to anyone looking for a luxurious and relaxing holiday in Tenerife. We will definitely be returning!
Mark H
Second Visit to the hotel, overall a good pleasant stay.
The RL reception team was able To accommodate a room change for us which was very helpful.
Breakfast team are great, even when they run out of the amazing cookies they still managed to find us some and hand deliver to us around the pool.
RL pool is a lovely touch and worth the extra money. The bar staff and waiters the past week have been superb and gave us their full attention, never left without some sort of hydration ..... More than often a daiquiri or mojito !
The Weather has been hit and miss but they put on a candle making session which myself and my partner very much enjoyed !
Overall a great experience and once again we will look to come back next year.
See you again soon !
Robbie McMullen
Lovely place, excellent food. Superb service provided by Loredana at Breeze bar, who was both attentive, warm, fast and very friendly. Would highly recommend the poke Bowl and kids said the burger was one of their best ever and the hotdog was their best ever. We loved it so much, we went back again and very likely will be back again before we go home. For the quality of the food, I would class this as good value.
Angie Parkinson
Here’s the updated version with those special restaurant mentions woven in naturally:
This is now our 29th visit to Barceló Tenerife, and that alone says everything about how special this hotel is to us. Over the years it has become far more than just a holiday destination — it feels like a second home for our family.
My husband and I first started coming here years ago, and now I have the joy of bringing my daughter too, creating new memories together in a place we truly love. There is something so unique about this hotel that allows us to completely switch off from everyday life and fully relax, with our only real concern being what to enjoy for breakfast or dinner each day!
The atmosphere is peaceful, beautiful, and incredibly safe, which makes it the perfect place to unwind. The Royal Level experience is exceptional, especially the pool and bar area, where everything feels calm, luxurious, and perfectly designed for relaxation.
The food is another huge reason we continue to return year after year. Every restaurant is fantastic, and we have had delicious meals throughout the hotel — from the wonderful Italian food at La Dolce Vita to the lovely dining experience in the Royal Level restaurant.
Arrozante deserves a very special mention though. The specialty rice dishes are outstanding, and the Adrien Bosch Michelin-star menu currently offered on Saturdays was one of the most incredible dining experiences we have ever had. Every course was beautifully presented, creative, and absolutely delicious — a truly unforgettable evening.
What makes Barceló Tenerife so remarkable is the consistency. After 29 visits, the standards, service, warmth, and attention to detail remain exceptional. It is rare to find a place that continues to feel this special after so many years, but Barceló Tenerife always does.
Thank you to the entire team for giving our family so many wonderful memories over the years. We already cannot wait for visit number 30.
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4.6
Google reviews (2428)
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Jet off for an unforgettable sunshine holiday experience at ADRIAN Hoteles Roca Nivaria, a sensational 5-star beachfront escape in Playa Paraíso near the popular resort of Costa Adeje in sun-kissed Tenerife. Minimalist architecture and a stunning...
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4.6
Google reviews (2428)
Leigh Harmer
We visited Roca Nivaria Gran Hotel in April 2026. This was our first family holiday abroad with our two children. Therefore we spent a lot of time researching in order to find the perfect destination and hotel. I am pleased to say that we had an amazing time at Roca Nivaria Gran Hotel!
All the staff were professional, friendly and helpful. They all work very hard to ensure all guests have a fantastic experience. Special mention to Lin in the main restaurant who was fantastic with our two children. Also, Javier who made our breakfast experience memorable. He will remember us for the word 'estupendo'.
The food was fantastic and there was a lot of variety each day. We enjoyed the fish and meat which was cooked in front of you at the grills.
There was also plenty of drinks options and our children were very happy with the options available. They also enjoyed the games room next to the restaurant. This was ideal as we could enjoy our meal knowing they were safe and happily playing within close reach of us.
The rooms are very spacious. The beds were very comfortable and towels were changed daily. We also enjoyed the large balcony with the sea view.
The location was perfect for us. 30 minutes taxi ride from the airport. Situated on the seafront in a quiet area. It was nice to walk on the promenade.
The hotel had everything we needed so we didn't feel the need to venture far from the hotel especially with two young children.
The swimming pools were brilliant. We mainly used the RoniAventura children's pool as it had fantastic slides which our children loved. We also enjoyed the heated pool with the jacuzzi.
We thoroughly enjoyed the evening entertainment as it was very inclusive. The entertainment team always involved children which made us feel comfortable. Special mention to Camillo in the main bar who was always friendly and provided great service.
Thank you for making our holiday extra special. We have made many happy memories that will stay with us for a long time. We would love to visit again as a family in the future.
George
Had a great week here which was just before Spanish summer holidays so it wasn't too busy. The hotel attracts lots of retirees and families with young children. There is a separate family zone with slides away from the main pools but you will find most families take the heated pool. We found peace by the lower pool but you should expect lots of kids.
The food was quite good for a buffet and had decent range with themed nights (Chinese, Mexican, etc). Can confirm the hotel is good for vegans, there was always something like bean dishes, meatballs, tofu, however lunches were poor in comparison. I hope the hotel considers improving the vegan protein offerings and use the tofu/seitan on more meals. Also locking the veggie burgers behind payment and only on the lunch menu felt very wrong when all meat options are included in the buffet. They do offer dairy free ice creams but you need to ask - you also need to ask the right my people. One chef told me they didn't have any, while another showed me the range. Luck of the draw! Allergen labelling was good 90% of the time but if you ask the staff did know.
The pool bar isn't open for very long (11ish-4ish) which I thought was weird. Drinks were solid enough for all inclusive type hotels.
The area around the hotel doesn't offer much and has a problem with homelessness. It was never a problem but it didn't make you want to leave. We also didn't know there was a shuttle bus to Costa Adeje (to another Adrian hotel), people should be told when they go. The neighbouring beach is very small and not very clean so we didn't spend much time there.
Rooms were clean, sea views incredible in the side building (worth paying for), but I would recommend requesting a room not in the main building as the bar can be loud til 11 if they have singers on. The sunsets are also phenomenal.
Overall I'd go back, especially if it was a family holiday. Staff were on the whole lovely apart from the odd person.
Devin Troup
We had an amazing time! The hotel more than exceeded our expectations. We really can't say enough good things about it. The pools were great, the facilities were clean and spacious, the food was vast, and the staff was attentive and friendly. What truly amazed us was getting a bottle of champagne delivered to our room on my daughter's 19th birthday. We never even mentioned that it was her birthday, they must have noticed it when we provided our passport info. Great attention to detail. The only downside to the whole stay was that the hotel attempted to charge us for the buffet lunch my two kids had on checkout day (while Mom and Dad packed). We didn't know that lunch wasn't included on the last day in the All Inclusive meal plan. But the hotel compromised with us by splitting the charges in half.
Paula Raquel Rodríguez Reyes
The hotel was fantastic; everything felt like it was on another level. The facilities were excellent, although they seemed a bit more worn than those at Jardines de Nivaria.
The only downside was that when we arrived, it took longer than expected for our room to be ready. To get to know
the resort, people like Felipe were a lifesaver, as they guided us around because the reception staff were extremely stressed. We were assisted by someone called Froilán, and in my opinion, he should probably look for a different employment because this one clearly isn’t the right fit for him.
Sheree Saunders
Beautiful hotel, looks over the sea, there is a walkway all the way around the hotel and the other hotel next door. The staff are very friendly and helpful if you have a problem. The hotel is very clean and well designed to getting around loads of lifts. The food has a lot of variety each night is a different themes. The room was good and loved the walk in wardrobe, very spacious we had a lovely view of the sea from our balcony, we were on the 6th floor plus there were 2 sun loughes and table and chairs very good suntrap. The bus service is regular to different parts of the island, the stop is bear the hotel.
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4.5
Google reviews (934)
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The Domes Baobab Suites is a luxurious 5-star hotel located in the tranquil Costa Adeje, away from the island's bustling tourist attractions. This property boasts upscale amenities such as private pools, jacuzzis, and breakfast in bed. The mini club...
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4.5
Google reviews (934)
Judith Cathcart
Just returned home from a fantastic holiday
Lovely hotel, beautiful, large, clean suites
Staff are amazing, always available to help with a smile, especially Altea and reception staff. Due to my husbands mobility issues we asked to move to another suite, staff found a ground floor suite it was brilliant, staff were so supportive and helpful, big thank you, in fact all the staff were amazing.
Lovely variety at breakfasts, went down really well with grandchildren and adults alike.
We had a pool close to our room which grandchildren loved and being by our suite we could watch them play in fact I also had a paddle.
Use of taxi to and from the beach was great due to husbands mobility problem.
Myself and family had a really enjoyable holiday in a beautiful hotel with amazing staff thank you all staff.
Elizabeth Peberdy
After falling in love with Baobab Suites during a trip with my husband and son in April, we decided to return this July—this time bringing my parents and niece along. It proved once again why it’s our favorite place to stay.
The hotel is absolutely immaculate. Having a spacious suite with a huge balcony gives you the best of both worlds, especially if you prefer a night in to cook your own dinner. I strongly suggest booking a sea view suite; watching the sunrise over the mountains each morning is simply spectacular!
Breakfast here is a real treat with three amazing choices: a grand buffet, a delicious and relaxed à la carte experience at the BB Lounge, or breakfast boxes delivered to your room. Having a quiet, slow-paced morning enjoying a breakfast box on our balcony was a highlight of our stay.
What truly elevates this hotel to five-star status, however, is the staff. First, a special shout-out to Gilbert, who helped me arrange a last-minute booking for my family and made sure our suites were right near each other.
Above all, our heartfelt thanks go to Altea, the Guest Relations Manager, and Gerardo. Their extraordinary care made our trip. When my dad needed help, they provided a wheelchair, and when my mum unfortunately had a fall outside the hotel, they immediately called an ambulance, stayed with us until it arrived, and checked in on her every single day to ensure she was okay. That level of empathy and outstanding customer service is rare to find.
Situated in a peaceful spot in Costa Adeje, it’s still just a easy 10 to 15-minute walk to El Duque Beach, Playa Fañabé, and local bars and restaurants. We couldn't recommend it more highly and are already planning our next visit!😊
The Peberdy/Buchanan family
Megan Thompson
We stayed at Baobab Suites for 5 nights with our 6-year-old daughter and unfortunately experienced several issues during the first part of our stay.
On our first night the heating in our room did not work, despite being assured at check-in that it would. The room became extremely cold and we had to contact reception late at night. We were informed the heating system needed to be manually activated by maintenance and were provided with a small portable heater, which was not sufficient to warm the room properly.
We also experienced issues with the pool temperature during our stay. As we were travelling with a child, access to a warm pool was something we were particularly looking forward to, however the main pools were very cold.
In addition, one evening the lifts serving our floor stopped working which meant we had to use the stairs to access our room. The situation was handled poorly and was quite unsettling for our daughter when the lift shaft was opened in front of us while it was out of service.
We spent a large portion of the first two days of our holiday trying to resolve these issues rather than enjoying the facilities.
After a lot of backwards and forwards, the Assistant Director did meet with us and offered a complimentary dinner as a goodwill gesture, which we appreciated. However, given the disruption to the start of our holiday, we did not feel this fully reflected the experience we had expected from a 5-star property.
The balcony had gaps either side which was a concern especially with having our 6 year old with us.
Baobab Suites itself is a beautiful hotel with spacious rooms and great views, but unfortunately our experience was impacted by the issues mentioned above.
Cassie Purvis
We found the perfect place for our holiday this year. Staff are very friendly food is beautiful. We are staying in a 2bedroom suite over looking the amazing view of the sea. Couldn’t fault this place. Perfect in every way!
Χριστίνα Θεοφιλίδη
Lovely hotel. Our suite was very comfortable with an indoor and outdoor sitting area. There was a very useful desk where one could do some work if needed. We had fresh flowers, fruit and wine as welcome and a very nice goodbye gift. The staff were very professional, smiling, super helpful about anything we needed. All in all a fantastic experience. Congrats.
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Secluded Coastal Retreat
4.6
Google reviews (4364)
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Experience an idyllic oasis of tranquillity on the magnificent island of Tenerife, with a 5-star escape in the natural surroundings of The Ritz-Carlton Tenerife, Abama. Maintain your exercise routine at the state-of-the-art fitness centre at any time...
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4.6
Google reviews (4364)
UK Property Biz
We’ve just returned from a 6‑day stay at this hotel. The aesthetics are undeniably stunning and very “Instagram‑friendly”, but beyond that we struggled to find much to praise.
The facilities feel undersized for a hotel of this class, especially the kids’ club and the swimming pool, which both seemed quite small. We were also refused a tour of the spa before paying to enter, which did not create a welcoming impression. Breakfast choice was surprisingly limited – six days of top‑quality English breakfast is still not good when there’s little variety – and overall the hotel lacked any sense of vibrancy or atmosphere.
There was little effort from the hotel to engage or entertain guests, so despite the beautiful surroundings it sometimes felt like being back in lockdown. Your eyes are pleased by the design, but the overall experience ends up feeling oddly depressing. On a positive note, the hotel’s beach is noticeably better than the other public beaches we visited in Tenerife.
Overall, I think this Ritz Carlton is over-rated, we much prefer Rixos resort.
ストフカタッド
From the moment we arrived, the level of service we experienced was truly exceptional. My wife and I chose this resort for our honeymoon, and despite a disastrous start to our trip—arriving 12 hours late and entirely without our luggage due to airline complications—the staff immediately turned our experience around. They were incredibly accommodating, ensuring we had all the basic essentials we needed and expertly pointing us in the right direction to get settled.
The room itself far exceeded our expectations. Furthermore, the staff consistently delivered top-tier, unparalleled customer service; their kindness and helpfulness cannot be overstated.
The property is massive and remarkably self-contained. It features everything you could possibly need, meaning you never actually have to leave the resort grounds. However, should you wish to explore, it is conveniently located just minutes away from outside entertainment and attractions.
I cannot recommend this resort highly enough, though there is one caveat for future travelers to consider. Given the premium price point and the overall sophisticated, classy ambiance of the property, the presence of noisy children and unruly parents felt quite out of place. While this behavioral issue falls squarely on the guests rather than the resort management, I do wish this was an adults-only establishment, as we paid a premium and expected an atmosphere to match.
Despite that minor grievance regarding the clientele, the resort itself is spectacular. If I could award them 12 stars, I would do so without hesitation.
A S H
Laly and Maria Mercedes made every breakfast at the Ritz-Carlton Tenerife a pleasure. They welcomed me every morning with genuine warmth, kindness, and professionalism, always making me feel valued and remembered. Their attentive service, positive attitude, and sincere hospitality created a wonderful start to each day. They are a true credit to the hotel, and their dedication to delivering exceptional guest experiences did not go unnoticed. Thank you both for making our stay even more memorable. Please notify them and recognize them
YMJ
We had a wonderful stay at The Ritz-Carlton, Tenerife. We stayed in the Imperial Suite, and from the moment we arrived until the day we left, we were exceptionally well looked after. The level of service was consistently warm, attentive, and professional.
The property is absolutely beautiful, with breathtaking views, perfect weather, stunning grounds, and an atmosphere that makes it easy to completely relax. The restaurants were excellent, and every meal we had during our stay was of a very high standard. We highly recommend Akira for incredible sushi and Mirador for the stunning views.
A special thank you to Mr. João, who took outstanding care of us throughout our stay. His professionalism, attentiveness, and genuine hospitality made our experience even more memorable. He is a fantastic manager and a real credit to the hotel. Thank you to Olesya as well who was a big help during our stay.
Thank you to the entire team for such a memorable stay. We will absolutely be returning and would highly recommend The Ritz-Carlton, Tenerife to anyone looking for a truly luxurious getaway.
Yigit Can Oren
By far the best hotel on the island! I wouldn’t hesitate to stay here again—it’s the only place I’ll ever book. Having a private beach is a huge plus; we loved it so much we even paid to visit after our stay ended. If you want great ocean swimming, this is the place. Beyond the beach, the team is wonderfully welcoming and positive. The on-site restaurants are also top-notch. I’m definitely planning my next visit!
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4.5
Google reviews (1120)
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Experience beachside bliss on the sun-soaked island of Lanzarote for your next holiday. The Plus Fariones Suite Hotel boasts a spectacular location close to the centre of Puerto del Carmen and right beside a beautiful, soft sand beach. With pools,...
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4.5
Google reviews (1120)
Rebecca Harris
Our holiday at this most beautiful hotel really couldn't have been nicer. The hotel is beautifully designed and immaculately clean. Our room was spacious, comfortable and serviced daily.
We had selected the breakfast option for our stay (preferring to eat out in the evening) and the daily choice was limitless. A big, big thumbs up for being able to offer gluten free bread, croissants and muffins, alongside regular breakfast options suitable for coeliacs. Snack lunches by the pool were delicious also.
A very special touch was the Cava and chocolates left for my partner on his birthday.
The pool area was lovely, and sun beds readily available on any given day (despite some naughty 'reservations' made in the mornings.
The staff were fabulous.
Thank you so much for making our holiday so special. We really do hope to return soon.
James Orchard
This is a great and well run hotel! The rooms are big, clean, comfortable and have great views. The staff are fantastic and very proactive in helping us throughout our stay and the food in the restaurant was superb. It is right on the beach with easy access direct from the pool area which was very relaxing and had plenty of sun loungers. I would definitely recommend this hotel.
Helen Gibson
We arrived home one week ago from this hotel. We have stayed there 4 times now and I wouldn’t stay anywhere else. Everything is perfect and every single member of staff is polite ,friendly and can’t do enough for you. We are always so well looked after.
Special mention to Milton,Oliver and Angelo who work in the pool bar ,who always made our visits there enjoyable ,comfortable, happy and relaxing. Thanks again to everyone,already planning for next year 👍❤️
Michael O'Connor
We thoroughly enjoyed our stay at Plus Fariones Suite Hotel. We stayed for eight days in June and opted for the half-board package. On arrival, we were greeted by a friendly receptionist who promptly checked us in and even gave us a complimentary prosecco, which was a lovely touch. During our eight-day stay, we were never disappointed by the breakfast selection. From fresh smoothies to freshly baked pastries, there was something for everyone. Breakfast was served from 7:30 am until 10:30 am during our stay, giving guests plenty of time to enjoy a relaxed start to the day. We stayed in an Open Suite with a Sea View, and the room was exceptionally spacious. It featured an extra-large bed, a bathroom with double sinks, and a balcony overlooking both the pool area and the beach. The views were truly magnificent. The pool and lobby areas were equally impressive. Unlike many other hotels we've stayed at, there were always plenty of sun loungers available. Evening entertainment consisted of live music performed outside the main bar area overlooking the pool, creating a lovely atmosphere. This usually continued until around 10:30 pm. The location of Plus Fariones Suite Hotel is another major selling point. The hotel is situated right in the heart of Puerto del Carmen's main tourist strip, with an excellent choice of bars, restaurants, and local shops all within easy walking distance. There's also a Mercadona supermarket nearby, which offers great value for groceries and essentials. The Old Town Harbour is only a 10–15-minute walk away and offers a fantastic selection of restaurants, each with its own unique character and atmosphere. Transport links are excellent too. There are several buses stops nearby, with the closest located opposite Burger King, just a two to three-minute walk from the hotel. From there, you can catch buses to Playa Blanca and many other parts of the island. Overall, I wouldn't hesitate to recommend Plus Fariones Suite Hotel. If you're looking for a quiet, relaxing holiday while still being in a central location with everything on your doorstep, this is the perfect hotel.
Shazza
Great hotel and the staff were very friendly. It was nice to have a bottle of cava and chocolates waiting in the room on my birthday after coming back after a morning out, which was a lovely surprise! This really made my day as the weather was not much to talk about..thankyou to the management team!! Would definitely recommend staying here. Room - we upgraded to ensure that we had a sea view which was not costly. Food ..excellent! Cost of the hotel to stay...reasonable for what we had. Located in the heart of the shops including clothing, perfumes and a supermarket, so a win, win if you enjoy shopping Downside..parking onsite would have been 16 euros per night but there was, if you got there early enough, on street parking with a short walk back to the hotel.
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4.8
Google reviews (309)
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Step into a world of pure luxury and indulge in the extraordinary at Royal Hideaway Corales Villas. Near the stunning coastal paradise of Tenerife, this 5-star getaway offers breathtaking views of the Atlantic Ocean and La Gomera Island, allowing for...
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4.8
Google reviews (309)
Olivia
We are currently staying at the hotel and are really enjoying our stay! In particular, the pool service by Diego is outstanding, he is very attentive and friendly - preparing our sunbeds in advance, helping us move umbrellas and making sure we have everything we need :)
The rooms are spacious and very clean, also the whole facility is in pristine condition and one can really tell that the staff looks after everything in great detail.
The staff at the restaurant is also very friendly and helpful, remembering little details like our coffee order, making us feel at home and welcome.
We would have preferred if the evening card at the restaurant also included the options that one can have for lunch. We are not big meat/fish eaters, so we would have liked to be able to enjoy a club sandwich or sth similar down at the restaurant.
Overall great stay, highly recommend!
Daisy Fletcher
This hotel is just exceptional, every little detail! The rooms are huge, the sun loungers are perfect and comfy, the gym is one of the best hotel gyms I’ve been in, brand new equipment with plenty of space, including morning yoga classes! sometimes I find at 5 star hotels the staff aren’t always attentive but here they are just amazing, always making sure you’re okay but not around you all the time, small details like remembering your coffee order and topping up water when sunbathing it’s just so nice.
I will definitely be back here
Pep Kufller
New resort. Very well groomed. Extremely nice and professional staff from waiters to cleaning ladies. Helpful concierge service (shout out to Miriam). Modern clean design and spacious rooms. Beautiful views. Excellent food. Nice variety of activities on and off site. We particularly enjoyed yoga and fitness with Jose and Lucia and the nearby golf course.
Alicia Fuente Juarez
Royal Hideaway Corales Villas is amazing, mostly because the staff here are so incredibly nice and genuinely care about you. Everyone at the pool bar, reception, guest relations and restaurants for breakfast and dinner is just lovely and pays attention to every little detail. The rooms are also great, super spacious and comfy. The team's vibe really showed when I had a small accident and ended up in the hospital; the Guest Relations team kept messaging me to check in and even called the hospital to see how I was doing, which was incredibly sweet. Just a heads up, the location is super quiet and peaceful, so if you are looking for the wild frenzy of Playa de las Américas, this probably isn't the spot for you.
Bill
A superb hotel with wonderful staff. it is up a hill from the village of La Caletta but a 30 min walk gets you there (slow pace). A taxi will cost about €5-6 one way. There is a free shuttle bus for the evening.
If you are walking down exit via the back gate behind the pool bar. It's a shorter and more pleasant walk and you can take the Ave Macronesia down between the millionaire's houses!
If you see a homeless guy with a bike on your way say Hi! Jesse is super intelligent and great to chat to.
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Up to 15% Off and Free Spa Entrance*
4.6
Google reviews (1982)
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€1207
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Nestled beside a white sandy beach and the turquoise waters of the Atlantic Ocean, the 5-star Bahia del Duque in Costa Adeje offers the perfect venue for a luxury escape on the sun-soaked shores of Tenerife. Whether travelling as a couple or family,...
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*Up to 15% Off & relax! Get Free Spa Access when travelling between 01/09/2026 - 30/04/2027. Spa entrance is applicable per person per stay and includes access to the Vitality Pool, solarium and sauna.
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Minimum 7 nights apply. **Blackout Dates Apply
*Up to 15% Off & relax! Get Free Spa Access when travelling between 01/09/2026 - 30/04/2027. Spa entrance is applicable per person per stay and includes access to the Vitality Pool, solarium and sauna.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type & board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.6
Google reviews (1982)
Ravi Singh
The location is amazing, mainly because the best part of the beach is literally outside the property. There’s also a beautiful black-sand beach next door. The hotel is marketed as almost semi-inclusive, with 5 pools, botanical gardens, entertainment and several restaurants.
The “botanical garden” is really more of scattered paths throughout the property, with a guided tour only once a week. The observatory is only offered two nights a week. There is a piano bar/live music on several nights, but much of the entertainment is in the main building, which is not air-conditioned and has little airflow. On the two nights I checked it out, only 3–4 guests were there, which wasn't surprising given how hot and humid it felt.
Check-in was fairly curt and generic: restaurant hours and dress codes, then a QR code to figure out the rest. Not particularly helpful when many activities only happen once or twice a week.
We also had a problem with bell service. I offered to carry my suitcase because I was concerned about how it was being handled, but the bell staff used a luggage caddy rather than a trolley and everything fell out. One suitcase was cracked in the corner. We had sensitive equipment, including a speaker, which thankfully wasn't visibly damaged. We tried to move on, but had a few other interactions with front desk staff that felt busy or annoyed.
To be fair, management did respond and credited about 50% of the damaged suitcase toward our stay, and encouraged us to provide feedback. I appreciated the gesture, although it felt more like a discount to close the matter than a genuine apology, and not every issue was resolved. A slow bathroom drain was never fixed. The TV was also only in Spanish and took some effort, including technical support, to get working.
The property is enormous. We tried 3 of the 5 pools but noticed floating material on a couple of occasions, so preferred the beach. We spent 3 of our 4 days either at the beach or exploring Tenerife, including Teide. There are also several large family hotels with waterparks nearby, so families looking specifically for that may have better options.
For me, the biggest selling point is location and convenience. The beach is fantastic and the restaurants are good — Kensei in particular was fabulous. But the beach is public, so I suspect you could stay at one of the many nearby hotels and simply walk to the same beach.
Our room and view were nice, and housekeeping and pool staff were thoughtful and pleasant. Those were definite positives.
One other quirk: Uber pickups require you to walk via a series of steps to the main road. Staff were again somewhat curt when we dealt with this.
Overall, this is just my personal experience. The location is excellent, the beach is a major advantage and there are some genuinely good restaurants and staff. But given the huge number of alternatives nearby, I wouldn't stay here again. I'd choose another hotel along the same stretch and still enjoy the same beach and area.
Lyubomir Georgiev (Lyubo)
First visit here June 2026
What can I say an Amazing hotel!
Can see why it’s part of Best hotels in the world! Rooms were lovely, food was out of the world and reasonably priced. Resturants were very good about serving wine by glass and not going for most expensive wine. everywhere was so lovely and clean. Stuff very friendly and professional. The flora it’s amazing the palms and everything.
Will definately be back!
BOUZID BELKHOUDJA
Room 538 — booking under Mrs Badouri. Close to €500 per night. I do not recommend this hotel.
STARTING WITH THE MOST SERIOUS ISSUE: during breakfast, pieces of roof tile came loose and fell onto the terrace, just centimetres from my daughter. Debris scattered across the floor, in the middle of a dining area surrounded by occupied tables and children. I have photographs. My daughter could have been seriously injured. No area was cordoned off, no warning was in place, and the staff response fell well short of what the incident required. In a hotel of this category, a roof maintenance failure above a breakfast terrace is inexcusable.
VALUE FOR MONEY: at this price you expect a room to match. Room 538 is small, bearing no relation to the rate paid or to the marketing photos. Seriously overrated hotel.
FOOD: bland cooking, ingredients below the standard of the establishment, repetitive offering, and almost no reference to Spanish or Canarian cuisine.
ATMOSPHERE: the clientele and the entire orientation of the hotel are now overwhelmingly Russian-speaking. Entertainment, atmosphere, service focus — nothing evokes Spain. If you come to Tenerife for a Spanish and Canarian experience, you will not find it here.
SERVICE: slow to respond, requests loosely followed up, limited availability. Far from what a five-star property should deliver.
The grounds and gardens are beautiful — that is the only positive. Otherwise: an unjustified price, disappointing dining, and above all a safety problem management needs to address before a guest is actually hurt.
Mr Badouri — room 538
Sera Thompson
Good
• The staff (receptionists, housekeeping, bellhops, concierge) were incredibly warm, friendly and nothing was ever a bother.
• Huge range of dining options (though be sure to book)
• The hotel is a fun and picturesque collection of Portmeirion-style buildings as well as lots of pools, so it's got a grand higgeldy-piggeldy sort of vibe.
• Excellent spa - again, top service, lovely building, great saltwater pool with loads of features, none of which are on blessed timers. Shady or sunny loungers, big sauna and hamam. Much more peaceful than the main hotel.
Bad
• My worst experience was the beds - painfully hard and bruised my hips after 2 nights. I folded up a mattress protector into quarters (so was sleeping on 4 layers) and it barely helped.
• Tacky nightly "entertainment' between 21:30-22:30, cannot escape the karaoke-esque noise. One night ran until gone midnight.
• Service at the Japanese restaurant was appalling, dining by myself I was largely ignored and food was unbelievably slow.
• Poolside service was confusing. At a 5* hotel I expect to be greeted on arrival at a lounger with towels and also readily-available poolside food/drink service. At the main pool I had to hunt someone down to show me where the towels are kept and to adjust the shade for me. Put me off being by the pool.
• Breakfast is a circus - lots of people, noise and chaos, too many tables crammed in on the terrace like a cafeteria - I felt like cattle. The outside terrace is miles away from the buffet. I had an omelette and bacon, both tasteless. Coffee was good but the tea terrible. A bird of prey and its handler to deter pigeons is sorely needed.
• The rooms are noisy - bring ear plugs! As everything is tiled the hallways are super echoey, and people moving their chairs and furniture in rooms above and either side is *very* loud (felt pads on the chair feet would go a long way). In the bathrooms I can hear conversation. No hope against TVs and hairdryers. The doors within the rooms also slam, which doesn't help - nor are they solid but slatted. So there's very little sound barrier between you on the loo and the hallway, or your partner/family in the main room...
• Having booked, paid for and followed up on email a sea view, I was disappointed on arrival to find I could barely see the sea and most of my balcony view was the corner of a building. Moving room wasn't remotely a problem, though I did have to wait 2 nights.
Neutral but worth noting
• Staying in January I needed a little heater at night to warm up the room for an hour or so.
• There are complaints about the rooms being a bit worn but there are two types of 5* hotels - traditional maintained well and ultra-modern but characterless. This is the former.
M&S Adventures
absolutely amazing Hotel. The staff were just five star everywhere you went never seen so many staff for breakfast, the grounds are beautiful. The Italian design is amazing. Restaurants are brilliant. It’s even got a heli pad. one of the best hotels I’ve ever stayed at. Can’t wait to go back.
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4.9
Google reviews (846)
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Discover the magic of Tenerife at Royal Hideaway Corales Suites a spectacular 5-star retreat in the charming fishing village of La Caleta. Designed in the shape of a ship and inspired by the island’s marine corals, this all-suite resort blends avant...
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4.9
Google reviews (846)
Sarah K
This place is true luxury. I had 10 nights in a deluxe 2 bedroom suite with private pool and ocean view. It was really spacious and had really good amenities like dishwasher, washing machine (with tablets supplied), comfortable seating inside and out, decent fridge freezer etc.
the ocean view terrace was really amply sized with comfortable seating for dining, relaxing and sun bathing. The pool was a great size and lovely and clean.
There were plenty of beds available around the pools and the pool-side service was fantastic from the friendly staff to the complimentary sun cream, glasses wipes and iced water. Great views of the ocean from the pools.
The hotel is massive - great for a base for walking or running.
We ate in the Italian restaurant once and it was great but generally preferred to walk to the village of Caleta which is 5 to 10 minutes away.
Matthew Carter
We stayed in a villa within the Corales suites complex. I couldn’t recommend it enough, it had its own pool and sun loungers, you could order room service including cocktails to the pool. The staff were amazing and really went out of their way to make an amazing experience, a special thanks to the manager Andrea who really looked after us. The main pool area is lovely, very family friendly. For us we were a couple without kids and the pool at our villa was so nice we mostly stayed there. We would return here in a heartbeat.
Jo Johnson
Beautiful location, lovely to walk up and down the coast with plenty of great restaurants and bars. suite was nice, with amazing balcony and views - only comments would be we were surprised there was no welcome provisions (water, biscuits, maybe even some wine!), unusual in a 5 star hotel. The door to our room was also very heavy and hard to open to get the pushchair through. Breakfast was delicious, great selection.
Helen Hunt
A fantastic stay as ever. The hotel is luxurious and all the staff are friendly and efficient. This time we went to celebrate a big birthday and we were treated like VIPs. We booked the In Suite Cocktail Experience which was amazing and Camillo and Francesco were professional and entertaining. Also Justyna at Breakfast deserves a special mention. She’s so lovely. They told us they love what they do and that was evident.
Mark Smith
Yet again another fantastic stay! Rooms exceptional and always cleaned to an extremely high standard, breakfast is the best I have ever seen, the cocktails are outstanding and the overall service is second to none. The reception staff, the cleaners, waiters, pool attendants and hotel ground work staff are all extremely attentive and welcoming and always take time to say hello and and serve your every wish. A particular mention for Lucas who served us at the roof top pool. He is a credit to the hotel displaying exactly what is necessary when it comes to high end service. He was friendly, welcoming and extremely attentive, nothing was too much and always went the extra mile. You could clearly see he had pride in what he was doing and I am sure will go on to achieve great things. I would recommend this hotel to anyone. This is our 7th stay and I can honestly say it never lets us down. High end Service from start to finish 🙏
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Google reviews (5628)
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4.1
Google reviews (5628)
Krystian Miliczek
The hotel is well organized overall, but it feels like things are only about 60% finished. The bartenders during the evening entertainment were fantastic—friendly and hardworking—but they’re clearly understaffed, so drinks can take a long time. The room service was okay, nothing special.
Breakfast, lunch, and dinner were chaotic, with people cutting in line and bumping into each other like animals. The food was decent but lacked variety, and if you’re a seafood lover, you’ll probably be disappointed. The cakes and pies were excellent, though. The evening entertainment was disappointing, with very little going on apart from the same two live musicians playing many of the same songs every other night.
The pool water was clean, but the sides of the pools were dirty and weren’t cleaned during our stay.
We paid for the sea view upgrade, and it was definitely worth the money. The views are beautiful, and the location is excellent. If you’re planning to rent a car, it’s a great base for exploring the island.
Overall, it’s a decent hotel with plenty going for it, but there’s still room for improvement.
Rachel
We stayed in this hotel as part of our package holiday booked with jet2. Overall we had a great stay and will recommend it as it’s located near to a lot of interesting points. Just 5 mins drive from the airport, 10 mins drive from Santa Cruz de la Palma and no more than an hour to different sights on the island. The staff is friendly and always helpful, from the reception desk to the restaurant to the rooms. You can see planes taking off from the hotel but it didn’t disturb us at all. The hotel offer lot of variety at meal times and the swimming pool area is always clean. I loved the playground area for children facing the sea. Giving 4 stars as although the rooms come with many extras like shampoo conditioner, toothpaste and toothbrush, hairdryer and even a small comb, there is no ventilation in the toilet and as a couple we had two single beds attached which was a bit annoying. Other than that the room was clean and tidy up when requested. The sea view is a great addition if you can have that. WiFi was working but not the smart tv. Would stay again as it provided all we needed and also just few minutes walk from a nice beach and seafront walk.
Samantha Newns
Nice relaxing holiday. Stayed for 7 nights with hubby. Staff friendly. Bed comfy. Food good with a varied choice most days. Hotel needs updating, but very clean. Room cleaned daily with fresh towels. Location great with 2 minute walk to the beach. Limited places to swim due to the constant breeze, and the occasional high waves. Entertainment most nights with a singer or musician. You will need to take the bus to town centre Santa Cruz for more shops, as there are only a few in walking distance from the hotel. Overall a good break 😊
Andy Townson
Fantastic stay at this hotel. Don’t listen to the negative reviews. This is a hardworking hotel which does exactly what you would expect.
The pool areas are clean and well maintained. The rooms are comfortable and well equipped, and the restaurant is very good with a wide range of choice.
The staff are what really makes this hotel. They are absolutely brilliant.
Would definitely return here!!!!
Juris Kozins
We’ve spent 8 wonderful days here so far and couldn't be happier. The panoramic ocean views are breathtaking, the food is delicious and varied, and the entire staff is incredibly friendly and welcoming. It’s the perfect, peaceful base for relaxing or exploring the island. Highly recommended—we will definitely be back!
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