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Canary Islands Special Offers
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4.1
Google reviews (5327)
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€538
Based on 7 Nights, Self Catering, Including Flight & Hotel
Located in the sunny getaway of Playa Blanca, Lanzarote, the THB Tropical Island resort offers a retreat that perfectly blends relaxation and adventure. Whether you're travelling with family, friends, or as a couple, this vibrant resort is designed to...
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4.1
Google reviews (5327)
Elizabeth Pendell
We stayed one week on a self catering basis. Grounds are lovely and good swimming pools.
Apartment definitely dated and basic. Not enough equipment if you wanted to cook a full meal. Lots of dust under the beds..Beds comfortable enough. Staff efficient in reception. But it can be a long wait to check in. Shop has a good selection in stock. Shuttle bus to beach is a plus. Taxi to centre max 5 euros..Would we stay again. !!!..That depends on the price..
Tsvetelina Petkova
I booked a 4 star hotel but I don’t think that’s what I got. The thing is that the exterior is lovely and it does offer a lot of space, nice and well maintained green areas, plenty of swimming pools, and entertainment. The staff is also helpful and kind. However, the apartments are another story and definitely not to a standard of a 4 star hotel - at least the one we were in. The sofa was falling apart, the vibe is outdated and sad, the bed was squeaky and felt like it will break and there were around 50 mosquitoes inside when we arrived. It felt more like a 2-3 stars max. They asked for a cash deposit for everything, I.e. iron, towels, card for an outside door closer to the town area. The AC wasn’t working as they turn it off in autumn and winter, but it was quite hot inside even if it was Oct-Nov 2025. The bathroom was old and had some wholes in the ceiling, the shower was kind of leaking bottom and top at the same time. The staff provided mosquitoes spray and apologised for the issue, which was kind. But I think the rooms need improvements like mosquitoes nets on the windows and doors, updated furniture and some refurbishing and redecorating. Otherwise the rooms were cleaned every day during our stay and as I said the outdoor area and the pools were nice and clean. There was entertainment for kids and grown ups and the sangria was quite good and drinks were just 2-3 euros which is very cheap nowadays anyway.
Lauryn Kelly
Absolutely loved this place. Onsite shop so reasonably priced. Lots of pools dotted around which u can go to regardless of which room you’re in. Aldi just out the back of the building (get a back door key at reception €10 deposit u get back). wouldn’t say it’s a downfall but the entertainment isn’t up to much but absolutely don’t affect anything else. Playa Blanca is stunning and we ended up out most nights with our children anyway! Booked back up for June and cannot wait ❤️
Emi 1111111
This is not my first trip to Lanzarote and I have already been to various hotels, but I am happy to recommend the THB Tropical Island hotel. The hotel is clean, well-kept house that I had, but also walking around the resort I noticed that it is cared for and cleaned by the staff. They are planning a trip to Lanzarote in March and I think I will return to THB Tropical Island, it will be my permanent place to relax. Breakfasts are rich in various dishes, everyone will find something for themselves. I didn't have lunch this time, but I think next time I'll choose the options with dinner. In the evenings, nice evenings are organized for guests, the price of drinks surprised and pleased me very much. It's a long way to the center, but it's not a problem for me, I always have a rented car when traveling.
Stefan Serena
The rooms are nice. I'm sure for extended stays it's a fine place, if you like this sort of resort. For only one night, the cumbersome check in, parking, and honestly, lack of efficient service in my case, isn't worth it. But the instant one star review is due to room service coming inside before check out, without so much as knocking. In this particular case, I just came out of the shower without any clothes on yet. This I find highly unacceptable and automatically leads to one star.
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3.8
Google reviews (4405)
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€630
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Set on one of Fuerteventura’s beautiful sandy beaches, the SBH Costa Calma Beach Resort is a fantastic choice for families looking for a relaxing break. With swimming pools for all ages, children’s entertainment, sports facilities, and plenty of space...
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Up to 30% Off when travelling between 01/05/2026 - 30/06/2026.
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3.8
Google reviews (4405)
Brendan Rafferty
Second time coming here (from UK), cannot speak highly enough of the place - you will not find better value for your money. All inclusive and a tremendously impressive full buffet offering every evening, multiple bars and three pools to pick from. The breakfast is essentially a full english breakfast offering too plus more. Entertainment every evening and it is something different every night, and always impressive. The hotel is also directly linked onto a lovely beach. Always plenty of sunbeds. The hospitality is second to none - staff are super friendly and helpful, always a happy and friendly service with a smile which goes a long way. Great attention to detail from the housekeeping staff too, overall a terrific service and there is not one negative to point to. Will come back again for some more much needed winter sun :)
william lucassen
I stayed here with my 17-year-old son. The hotel itself is quiet and simple, with limited activities, which can be fine if you are looking to relax. However, the surrounding area also doesn’t offer much to do, so options are quite limited overall.The food was acceptable, but after a couple of days it became repetitive, and the quality — especially the fries — could be improved. We walked about 2 km along the beach (southwards) hoping to find a pleasant beach bar or terrace for a good coffee or a cocktail, but unfortunately there were no real options.During the day, drinks are mainly available at the beach bar near the beach, which is something to keep in mind if you plan to spend time by the pool.Overall, an average stay: fine for a short, quiet break, but don’t expect much variety in food or activities.
Adriana Goj
I would rate this hotel 4 out of 5. There are a few small shortcomings, but overall the atmosphere is wonderful and makes up for them. The greatest strength of this hotel is the people – the staff create a very friendly and welcoming environment.
The reception staff, kitchen team, and bar employees are all very positive, kind, and helpful. You can really feel that they care about the guests and try their best to make the stay enjoyable.
The food was decent, but not exceptional – I would rate it 3/5. There was enough variety, although some improvements could be made.
Cleanliness was good, 4/5, with rooms and common areas well maintained.
The hotel’s location is very good, especially for relaxing holidays and beach walks.
I spent Christmas 2025 at this hotel and I am satisfied with my stay. Overall, it was a pleasant experience, mainly thanks to the great atmosphere and the amazing staff.
Nicole
We enjoyed our stay here. Rooms are dated, but for the price you can't really complain. Food was actually not bad for an all inclusive in Spain. There was a variety of food every day so something for everyone to eat and not the same thing every day. It was nice and quiet, we hired a car. I wouldn't recommend staying in costa calma without one, as there was nothing really when we left the hotel. We used the car park over the road, which did get busy (but we were there over Xmas and the hotel was fully booked). As for the drinks, we preferred to buy our own. All inclusive finishes at 11pm but the bar stays open till 1am for you to buy drinks. For the price and a cheap break it's not bad.
Amie Anslow
Just got back from a week at Costa calma beach resort. We thoroughly enjoyed our stay, food was a bit repetitive and the rooms could do with a bit of a refurbs tho other than that I'd recommend it, hotel was lovely and amazing views, entertainment team were very friendly and entertaining especially Francesco and Vivian.
A few times the key cards stopped working and we had a broken safe but once mentioned to staff they were soon rectified.
It was lovely for a relaxing holiday but not much nightlife around except a couple of bars 20 mins walk or 6 euros in a taxi, but was all inclusive so didn't go off the resort much!
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4.5
Google reviews (3849)
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€641
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Perched along the sun-drenched coastline of Fuerteventura, the Elba Sara Beach & Golf Resort offers an idyllic retreat where luxury meets natural splendour. Imagine waking up to the gentle murmur of the Atlantic, with golden sands stretching as far as...
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Up to 5% Off when travelling between 01/05/2026 - 31/05/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 5% Off when travelling between 01/05/2026 - 31/05/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (3849)
Matt Rawlins
Excellent customer service, staff were friendly and polite, and really made us welcome. Location is a short 20m from the airport, near the beach and a short walk from the town. It is worth noting that the hotel is directly under the flight path, so you will see and hear planes overhead.
The food was as expected for an all inclusive, some of the nights were better than others. Lunch and breakfast were reliable.
The main area for improvement is the service to the rooms, they should provide bottled water daily. We consistently found ourselves thirsty and having to plan evening trips to the bars to get water. Some of the towels provided had holes and tears to them and were not clean enough - the attention to detail isn't there.
The free roaming cats were lovely, and it was nice to see the local wildlife in the hotel grounds, such as hedgehogs.
Sonny Singh
We stayed in Feb 2026, for 7 nights HB. A very mixed experience overall. The hotel is grand on its entrance with a welcoming Prosecco upon check-in. The entertainment team are amazing! Shout out to Ruben for the amazing Sangria and Gulia too! They really entertain the kids with care and compassion. The shows they put on every night are great and entertaining. The food is okay, above average with a themed night each day. Waiting staff can be rude on occasion but largely friendly and happy to help. Our biggest disappointment was the fact we had ants in the room intermittently throughout our stay. Naturally in a hot climate it was to be expected a little, (not our first time in the Canaries) but they were in every corner of every room including on the toilet seat. By the 2nd day we spoke to reception manager who refused to move us to a new room on two occasions. It felt our voices certainly were not heard. We asked for cleaning every day given the fact they wouldn’t move rooms, this didn’t happen, so we had to keep on top of this ourselves. Unfortunately the ants got all over the kids tablets and suitcases so we spent some hours cleaning these rather than enjoying the facilities. We were asked for anonymous feedback on day 1 of our stay( but I purposely left my details) to which I mentioned ants in our room. No body got back to us, none of the management team followed this up, nor did anyone keep in touch with our regarding this issue. That was very disappointing considering they advertise themselves as a 4 star hotel. I had/have pictures and videos to prove to hotel management, but the fact they didn’t follow this up is upsetting and makes me think twice of staying here again. Location is great and close to the beach front. The entertainment team is by far the the best part of this hotel, if it wasn’t for them we wouldn’t have enjoyed our stay. I think hotel management need to take into account customers feelings and experience in the future. No point offering Prosecco when you arrive when you can’t keep simple hygiene up to scratch and follow up with customers on their complaints.
Mark Sutcliffe
Our second stay at the Elba Sara, albeit 11 years after our first trip. We loved it first time around but did not know what to expect this time having read both positive and a few not so positive reviews.
Based on our experiences we were extremely pleased to have come back. The hotel is well kept with good management and excellent, enthusiastic staff, especially the activities team. The food was also routinely of a very good standard. Lots of space around the pool so no issues with sunbeds. Well done Elba Sara!
Andy Carr
Everything was amazing, the food, the service (particularly youseff) and especially the animation team!
They were amazing and looked after the kids and built such an amazing bond with the kids over the 11 days. Can't thank them enough... The entertainment every night was fantastic even for adults. It really made the holiday! Thanks to Jessica, Giulia X2 allesandro, aitor, Ivan and Ruben and all the others.
Will absolutely come back. An amazing hotel with the most amazing service and staff
Duncan Lewis
This is our second time here. We came last year for our son's birthday and came back because we had such an outstanding time. The hotel is lovely, the rooms are clean, the food is exceptional and the staff, particularly the animation team, make the whole experience spectacular. I would like to keep this place to myself and not advertise how great our it is but we would be doing the staff a disservice. From the cleaners to the receptionists and bar staff everybody goes out of their way to make you feel special. The animation team in particular made extraordinary efforts to elevate the overall experience. Thanks Julia, Reuben, Alex, Ivan, Julia B and ALL the bar staff you are all superstars! We'll be back next year and bringing more family. Thanks everyone and see you next year!
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4.2
Google reviews (6180)
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€641
Based on 7 Nights, Half Board, Including Flight & Hotel
Set against Lanzarote’s captivating waters, Barcelo Lanzarote Active Resort is a perfect mix of relaxation and adventure. With breathtaking ocean views, world-class facilities, and activities for all ages. Wake up to ocean breezes, dive into volcanic...
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Up to 20% Off when travelling between 28/06/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 20% Off when booking before 31/08/2026 & travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 20% Off when booking before 31/08/2026 & travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (6180)
G&J H
We had a fantastic 8 night stay with four kids in a family suit all-inclusive. The hotel is spotlessly clean; we had our room cleaned to a high standard every day, and all communal areas are constantly being cleaned throughout the day. The food options are fantastic in both restaurants - you would be hard pushed not to find something suitable, although that said, staff can be slow to replenish during peak dinner times. The snacks available at the pool bars (free for all-inclusive) were really good quality burgers, salads, sanwiches, chicken wings etc. along with ice creams and slushies. Contrary to reports, we found the pools (at least one in each of the main areas in both sites, and we were not Royal Level) were heated and our kids were in them all day. The good weather all week was likely a factor in the temperature being agreeable. The entertainment across both sites at night time is fantastic, from acrobatics to magic to South African soul singers - really something for everyone, and high calibre/professional. We were surprised the all-inclusive wasn't just local spirits; they were fantastic choices available. The family suite, although spacious, could do with a door between the main bedroom and nook where bunk beds are located - all that's there at the minute is a strange blind/curtain, which doesn't afford much privacy. Yes, it's a 30 minute or so walk into Costa Teguise, but it is a beautiful coastal walk, and to be honest, we struggled to leave the resort as we are all very happy relaxing and using the facilities. Another big plus: only 15 minutes in a cab from the airport. There's a local shop on site which is fairly reasonable, and a Eurospar and Lidl within a 15 minute walk. All in all, a fantastic family holiday - would fully recommend.
Shells Bells
Booked a double room with sea view. Firstly the view was great and the size of the balcony and how private it is was fabulous. The beds however need attention, 2 3 foot beds pushed together on wheels meant they rolled apart very easily amd its not ideal for a couple to sleep together. We ended up pulling them apart as we fell on the floor twice.
The food wasnt the best for me, dinner was samey every night, I found i was eating pizza and salad most nights. Most of the meats were bland dry or fatty. I struggled to make a meal out of the display. The hotel itself is about 2.5 miles from the centre of tequise. Its quite remote although handy there's a supermarket and bus stop across the road.
The pool areas are massive and you wouldn't struggle to get a bed plus it was pleasing on the eye.
The pool bar is the worst part of the hotel. We wete all inclusive so if fancied a snack when the restaurant buffet closed, you had choice of pre packed salads, burgers, chicken nuggets etc amd these were all cold and dry. Not edible at all. The only upside were the ability to get a drink. I did hear from another that ice cream was limited with the all inclusive which ive never heard of before when ive stayed AI. Also the restaurants outside the buffet were payable, again ive never come across that before. AI should mean exactly that.
I probably wouldn't stay here again given all the negatives which is a shame. The place looks nice with its decor but it just falls short on so msny things I like to have.
Neil
Overall, a great experience.
The hotel is about 3 kilometers south of the town and there's a lovely coastal path to walk or jogg along.
It's a great location with seaviews and the ambience is relaxed and calming.
The rooms, gym, dining room and food met our expectations.
I've no hesitation in recommending this hotel.
We needed some help during our stay and it's best to speak directly with the guest experience team. They were superb.
The only reason this is a 4-star review is because the toilet facilities adjacent to the restaurant, specifically para los hombres, need to be renovated.
Ellena Farrow
I was unsure about booking here having read variable reviews but wow I’m so glad I did! Absolutely loved the place. I travelled solo and requested a room in the main building (playa side) after booking direct. Room was huge, nice and clean, spacious balcony. The beds are honestly the most comfortable I’ve ever slept in on holiday. Staff are all super friendly. The gym and Olympic pool are incredible. I found dinner a bit repetitive but I believe this is standard in such big hotels, the choices were huge though. Evening entertainment was great too. My only slight annoyance is the sliding wardrobes are very loud and you can hear the neighbours ones through walls so if you’re a light sleeper take earplugs. It’s about a 25 min walk to centre of Costa Teguise but all along the seafront so lovely. For the price I paid and what I got for it, I would 100% recommend and I think I’ll come back next year!
Anna Beszterda
Very nice place, would definitely come back again, the only issue was that the A/C in our room wasn't working but luckily we came here in February so wasn't too bad. Also, when booking this hotel, it said there is a heated pool which was a big factor in our decision making but when we arrived it turned out that there is the normal hotel and the royal part and the heated pools are for royal hotel guests only which was not written anywhere in the hotel's description so a bit of disinformation there. The information provided at the hotel was also very minimal, we had to figure everything out on our own, eg. where are the restaurants, which ones are included and which ones do we need to pay extra for, where do we get the pool towels from or what time is the checkout cut-off as that was not provided anywhere either so it could all be better if such basic information was easily available and provided in advance rather than having to figure everything out on our own or be asking the reception about everything.
Overall, very nice, clean hotel, food wasn't too bad either. Some of the people working at the hotel were really great too
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4.1
Google reviews (3610)
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Based on 7 Nights, All Inclusive, Including Flight & Hotel
Kick back under clear blue skies at the fantastic SBH Monica Beach Resort on the sunshine shores of Fuerteventura. Fun and relaxation can both be enjoyed during an all-inclusive holiday at this splendid hotel, with guests able to stretch out beside...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 30% Off when travelling between 01/05/2026 - 30/06/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 5% Off when travelling between 01/07/2026 - 30/04/2027.
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Up to 5% Off when travelling between 01/07/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.1
Google reviews (3610)
monika skora
I really enjoyed my stay at this hotel. The atmosphere was great, and the location close to the beach was a big plus. The people were very friendly — I even met some lovely guests from Germany, and there were quite a few of them.
The only small downside was that the walk from the bungalow to the restaurant was a bit long, and the path led through another resort area, but it was still manageable.
Both lunch and dinner were good, and overall I’m very satisfied with my stay. I just came back today and I can say I had a wonderful time with my sister. I definitely recommend this hotel!
Bob
I have heard a lot of mixed reviews about this place so I’d like to share my experiences . The food is lovely and very worth the all inclusive me personally I’m really picky but their lunch / meal options are delicious . They have changing rotations of food every night . Although the food changes they’res always fresh pizza and chip with amazing salad option s and many choices of breads as well as some nights having a great selection of seafood including fresh prawns and oysters (great for sea food lowers as amazing options ) . They have ice cream which is delicious and creamy . The entertainment is quite good for younger ages and some nights older . The entertainment team is kind funny and helpful along with the rest of the staff . One problem though is we did notice after the cleaners had been out charger our wasn’t their which we still dont know weather was an accident or not we went to the shop to discover their 40 euros other than that great workers . The pools are great as one of the main 2 is heated and the other isn’t so you can change depending on how you’re feeling . Also just want to make sure for anyone reading this who is considering booking the slides are quite slow for anyone over the age of 12 due to them not being powerful enough and quite slow at that age due to ruff weight . Our only complaint is our room is quite far witch seems to be a different hotel or apartment complex merged into the SBH one which is quite the walk to meals but it’s quiet and mainly our fault as we booked a suit instead of a room but would have preferred some warning when booking . Also theirs a bus stop to the zoo really easy accessible and i would recommend the zoo 100% . Overall great food , great service , close to the beach and o would recommend to anyone planning on booking !!
Cirdei Alex
⭐⭐⭐⭐ Amazing stay in Costa Calma!
SBH monica resort beach is one of the best hotels in Costa Calma without a doubt. The location is absolutely perfect — right on the beach, which makes it a 9/10 experience from the moment you arrive. Waking up with the ocean so close is something special.
The food deserves a big shoutout. I honestly had the best seafood and cheese pasta of my life here — compliments to the chef! Every meal felt fresh and high quality.
The hotel itself is very large and well organized. If you’re planning to relax and enjoy the hotel facilities, I highly recommend booking an ocean-view room — the view is worth it. If you’re planning to explore the island during the day, the room view matters less, but the comfort is still great.
What really made the stay stand out was the staff. The manager and reception team are true professionals and know exactly how to help guests if any problem comes up. The animation team is also fantastic — full of energy and always creating a fun and positive atmosphere.
And a special mention to the housekeepers and guest room attendants. They work hard every day, pushing heavy carts and keeping everything spotless. It’s not an easy job, and their effort definitely deserves appreciation.
We had an issue with the light in the bathroom, and the maintenance technician came to assist us. He was a very kind and professional person, and he replaced the light within a few minutes.
Also, the team working outside cutting the trees did a wonderful job. In the end, all of them together have created something that truly feels like a paradise on earth. When you look at the island, you realize that about 90% of the it was originally just desert full of sand, yet they have managed to transform it beautifully
Overall: great location, excellent food, professional staff, and a fantastic atmosphere.
I would definitely come back to SBH Monica resort and highly recommend it to anyone visiting Costa Calma!
Sofia Pshepyrovska-Dubova
23.06.2025, while I was sleeping alone in my hotel room at SBH Monica Beach Resort in Fuerteventura, I was attacked.
I was hit multiple times on the head with a blunt object. One of my fingers was cut to the bone with a knife, broken, and my wrists were badly injured. Hotel guests called the police and ambulance, and I ended up in intensive care.
My head was lacerated so badly that I had to get 11 metal staples directly into the skin to close the wounds.
My finger was stitched.
My arm was put in a cast.
Most of my upper body was covered in bruises.
I had not consumed any alcohol. I never left my drink unattended. I didn’t speak to anyone in the hotel. In fact, I had just arrived that day and had spent no more than 5 hours at the hotel before the attack happened.
I was simply in my room.
On the ground floor.
I left the balcony door slightly open, because the room was extremely stuffy.
The police investigation is ongoing.
I’m now back home, beginning my recovery from a traumatic brain injury, and I may need surgery to repair my finger here in Germany.
I am beyond grateful to be alive.
My family and friends did everything possible — they mobilized the hotel, the tour operator, the local hospital, the police, the Ukrainian consulate in Spain, and even the Spanish Guardia Civil.
But the way the SBH Monica Beach Resort handled this situation is a completely different story.
The real heroes were the hotel guests from nearby rooms:
• They were the ones who called the police.
• They insisted on calling an ambulance (because the hotel staff didn’t want to).
• They packed my things for the hospital — my phone, wallet, a dress, and even a bag with underwear.
If not for them, I would have returned from the hospital with nothing, since all my clothes were soaked in blood.
The hotel staff did nothing to help me.
• There was no first-aid kit.
• Nobody at reception had any basic first-aid knowledge.
• They didn’t even have ice to put on my wounds.
Even worse:
• No one from the hotel apologized.
• They refused to arrange airport transportation.
• One staff member even implied I had imagined the attack or might be schizophrenic — she said this in front of the police, suggesting “maybe I had hallucinated it.”
I hope this review helps someone stay safe.
Please, take it seriously.
For those who want proof or further details:
Please check the coverage on RTL (a major German TV network), or simply Google this hotel in German or English and read the news about my case. It’s real. It happened. And it could happen to anyone.
I’ve been trying to publish this review for over a month. Please help spread the word so that no one else has to go through what I did.
Toni Davies
Like sooo many ... Read some horror stories. Wanted to share our opinion - Positive read!
Firstly - 3 adults and 3 kids 15,11 and 9 Years old.
Stayed for a week at the start of December.
Staff:
No complaints. We had originally booked to stay in the Fuerteventura Playa but that closed so we were moved by LoveHolidays.
Cockroaches - This isn't a 'the hotel is disgusting thing' it's a nature thing. Like coming to UK and moaning about flies and Bees.
We never saw any in the dining area. Me and my son actually kept trying to save them before they were getting killed 🤣
Customer Service : No complaints. To the point that at the end I told the manager that the reviews were rubbish about this place. The catering staff are more quiet and focused but they don't really speak English. So they may seem grumpy. If you try and talk to them they are lovely. Very hardworking. Don't stop.
Fried eggs a bit too slimy for me on top. Omelette and scrambled eggs were lush..
Food was good. By end of the week it's a bit samey but still nice. Never ate so much fruit and veg tbh!
When the restaurant is closed there is a snack bar..usually just whatever has been left over from breakfast but you can pick.
Drinks lovely. Alcohol drinks generous.
We were off peak so not many kids or kids activities on. That's ok. They still did a really cute disco of an evening and games of bingo. We aren't big evening drinkers. So it was enough for us.
I could see they had a kids club area that is probably opened during peak time.
Small playground on beach. Beach is attached to the hotel. Very easy access. Lovely beach.
Lots of Land Hermit Crabs in the water and rock pools. Also lots of squirrels that look exactly like chipmunks which was super cool.
Pools in December - Kids pool with slide was freezing. Paddle pool was freezing. Lifeguard on duty. Really nice lady.
Pools by main entrance - another one was freezing and the heated pool was 'heated' 🤣 it wasn't really it just had the chill factor removed..however we were here in December.
It didn't stop the kids!
Some activities and games near main pools for a few hours. They also made up some random cocktails which were tasty.
It states that you get free mini golf included at the hotel but you only get this if you get a voucher from the entertainment at the pool. If you go over to the sports centre yourself it's a few euros each and definitely not worth it.
Gym is free. I paid £60 for a 90 minute massage which was lurvelly. I didn't use them but tennis area seemed really popular.
Never struggled to get a sun lounger, however could see that at the peak of summer this would be an issue..we got to the pool after food in the afternoon and we always managed to find 5 together.
If you want to access all SBH hotels whilst on holiday It costs 6 Euros PP per Day and you can't just buy it for one day..you get the wrist band for the entire stay. We never did this as it would have cost alot for 6 of us, but it may be a good way to swap up this food choices and explore other pools and amenities.
Upon arriving manager checked us in early. We couldn't access our room until three but he gave us our wristbands and we were able to walk straight in for lunch. Which was really nice. They have a bag drop if you need to leave luggage
Lovely little shop on site - touristy tat mainly but few selection of refreshments etc..
I saw on an airline holiday page that if we had gone with them it would have cost us £3500 however we went with LH on a black Friday deal for £1800 with luggage and 6 people. I can und erstand why there would be complaints by people who have spent thousands. You want luxury.
If I had paid the £3500. I would not have been happy. It wasn't 5 Star. I'd say an extremely well kept 3 Star. That's not a criticism. However for our deal we were made up and would return. Definitely.
Thanks everyone for making our holiday awesome!
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4.5
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4.5
Google reviews (1885)
Philip Byrne
This hotel is excellent.
The level of clenaless is top notch.
The pool area is perfect for taking the sun with great sun beds and the surroundings are very good.
We were staying for 3 days with breakfast and lunch included with our booking.
The choice of food and the choice was top notch.
We were also able to choose from an extensive range of drinks which was also included with your meal.
The quality of the rooms was also excellent.
We will be back again to stay here.
Sophie Dempsey
Absolutely fabulous hotel! A real jem of a find. Food and drink is really good. Excellent value for money. Also the entertainment is by far one of the best weve experienced! Gino is amazing with kids and adults alike, and the music acts and other acts are truly all 5*! Also Samba is an amazing barmam, full of happiness and joy, we will definitely be back!
Sarah Collins
From the moment we arrived at Playa Park Sensation, we knew the hotel would be good. The service here is nothing short of outstanding… every member of staff goes above and beyond to make you feel welcome, and you can genuinely tell they care about creating the best possible experience for their guests.
The entertainment is great. ⭐⭐⭐⭐⭐ Gino is an absolute star… brilliant with the kids, full of energy, and genuinely takes the time to include every child so they feel part of the fun. The bingo nights were a blast, and the theatre games were engaging, hilarious, and suitable for all ages. The afternoon games were such fun too… honestly, it was hard to persuade the kids to leave the resort to explore more because they were having such a great time!
The food is Incredible. Every meal felt like a treat, with such variety and quality. And the free sampling of Canadian potatoes in the afternoon was a lovely touch, such a thoughtful extra that made us smile. The bar staff are very friendly also.
Another huge plus… the WiFi. At so many resort hotels we’ve stayed in, the connection can be patchy or unreliable, but here at Playa Park we didn’t have a single issue. Whether streaming, browsing, or keeping in touch with family, it worked flawlessly throughout our stay… a facility that really makes a difference.
The pool areas are immaculate, so well maintained, with plenty of options depending on your mood. Whether you want a lively atmosphere or a quieter swim, there’s a pool for you. It’s clear the staff take pride in keeping everything spotless and inviting.
The rooms are spacious, modern, and sparkling clean. The facilities are thoughtful and practical, we especially loved the extra TV in the bedroom (perfect for winding down at night) and the fact that there’s an iron provided, which is such a useful touch. It’s these little details that make a big difference and show how well the hotel understands its guests’ needs.
Correlijo has always been one of our favourite destinations, but Playa Park Zensation has truly raised the bar. This is hands down the best hotel we’ve stayed in here, and we will definitely be coming back. It’s a perfect blend of luxury, fun, and comfort… a true 5 star experience.
Pavel Supanenka
I had a wonderful stay at this hotel (December-New Year's Eve-January) with my family and friends.
The food was absolutely fantastic — I loved the variety offered each day, with different cuisines that kept every meal exciting.
The staff were exceptional: always friendly, polite, and ready to help with anything.
The New Year's dining and entertainment were also well organized and I was positively surprised.
Our room in the older building was excellent, with a stunning view. My only suggestion would be to consider adding air conditioning to rooms that don’t have it, as it could make summer stays even more comfortable.
Victoria Turnock
Playa park is a lovely hotel. Room spacious and cleaners were great.
Lots of choice on breakfast Buffet. We booked half board and the hotel let us have either lunch or dinner which was really useful. We walked into town for most of our dinners.
Really well stocked gym- squat rack, loads of bars and plates, dumbbells, machines, hip thrust bench, cardio - really impressed
Used the spa - has a heated pool, sauna, steam and plunge pool. Only has three stone benches so not really somewhere you can sit and read and chill.
Rooftop pool - gorgeous
Lots of room around the other pool, no issues with sun loungers - also spotlessly clean, can see the staff working hard to keep it clean
Have got a useful WhatsApp system where you can text and book things/ask questions
Would recommend
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A wonderful holiday experience awaits at Marina Suites Gran Canaria, a superb modern nautical-themed aparthotel in the beautiful island of Gran Canaria. This charming getaway in the resort of Puerto Rico is ideal for a feast of fun in the sun. Cool...
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4.6
Google reviews (1600)
Allan Klausen
The hotel is placed in the marina with a beautiful view of Puerto Rico and the sea. The staff is extremely professional and friendly and service is excellent. Cleaning is very good. Breakfast buffet is awesome and maybe the best I have seen. Pool area is very nice with a beautiful view of the sea. Pool chairs stand very close. It was a nice and very comfortable and relaxed stay. Only minor issue is the neighbouring shipyard that is a bit noise and smelly on weekdays in the dagtime. I would love to visit again
The Traveller
Stayed here 05/12 - 06/12
A fresh hotel by the marina in Puerto Rico. Bright and fresh hotel with good room layout. Customer-oriented staff. Infinity pool with wonderful views. Many restaurants within 500 meters.
The hotel is equally suitable for an overnight stay of 1 - 2 nights as for a longer stay of 1 - 2 weeks. A hotel for all ages.
Pros:
The customer in the center.
Infinite Pool.
Clean and fresh rooms.
Smart room layout, feels modern.
Large balcony.
Seating on the balcony.
Microwave.
Refrigerator.
Electric kettle.
Coffee maker.
The overall impression of the breakfast is:
Selection 5 (1- spartan - 10 overwhelming selection).
Quality 5 (1- terrible - 10 highest possible quality).
Value for money 5 (1- not worth - 10 absolutely worth the money).
Bed firmness 7 (Sinks right through 0 - lies on top of the mattress 10).
Value for money on the entire stay 7 (Throws money down the drain 0 - Break Even 5 - Highest profit 10).
Cons:
The Standard suite room type has the balcony facing a workshop area, at night they have floodlights on
Sophie Davies
I recently stayed here for 7 nights in December and it was brilliant. The pool is absolutely incredible and definitely the highlight!! We loved an early morning swim watching the sun rise. The breakfast was nice with a good selection. Special shoutout to Carmen, she was brilliant and so friendly. She was our favourite waitress. The rooms were good and we loved the balcony, however the room was really noisy from the corridor. Our window didn’t fully shut which didn’t help. I also think the safe should be included in the price of the hotel room. All in all it was a brilliant stay and I’d recommend this hotel to others as the location is brilliant and the pool is so special.
Alaric Evans
Pretty well the only hotel on the sea, and the staff/set up tries hard. The swimming pool had a slightly strange feeling of a tribe of apes clinging to rock face. Breakfast good. Restaurant overpriced. Very impressed by the book your own Avis terminal in reception BUT they don't deliver the car to the hotel because they don't want to pay the parking charge. Fix this Avis.
Chris Howell
This wonderful hotel and friendly staff made a 5 night stay a 5 star experience for a family of 3.
Every aspect was excellent. Check in with a glass of champagne, the 'wow' when we entered our room -room/suite 908. A bottle of wine on ice waiting. The suite was stunning, with a breathtaking view of the ocean, marina and beach. Spotlessly clean. A surprise birhday gift on our 2nd day. Little touches like this made us feel very welcome.
All staff looked happy in their work. Friendly and couteous at all times.
The infinity pool was spectacular. You could just swim to the edge and enjoy the view out to the ocean. No issues with sun lounger availability.
Breakfast was great, plenty of choice, lovely setting next to the pool and ocean.
I would not hesitate to recommend this hotel and look forward to returning next year.
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Indulge in contemporary, chic style along Lanzarote’s much-loved Costa Teguise at Barceló Teguise Beach. With an infinity pool overlooking the sparkling Atlantic Ocean and the serene, adults-only environment, it’s the perfect holiday haven. The...
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4.5
Google reviews (3959)
Justine Dexter
We’ve just returned from a lovely stay at Barceló Teguise Beach – Adults Only, and overall had a really enjoyable experience.
Arrival was smooth with a quick and efficient check-in, although it would have been nice to have some assistance with our cases.
We stayed in a Junior Suite as a group of three and found there was plenty of space for all of us. The only minor downsides were that the room felt a little dark at times, there weren’t quite enough plug sockets, and although guests are asked to hang towels up if they wish to reuse them, there isn’t really anywhere practical to hang them. That said, the rooms were cleaned daily and maintained to a very good standard.
The food was excellent, both at breakfast and dinner. There was a fantastic variety each day including freshly cooked meat and fish, salads, pasta, pizza, Asian dishes, as well as a great selection of desserts, cheese and fruit. Plenty of choice to suit everyone.
The pool area was lovely, although as with many hotels, sunbeds were often “reserved” early by guests who didn’t always return for hours. It would be great to see this managed more proactively, with unattended towels removed if beds aren’t being used.
The absolute highlight of our stay was the staff in the bars and restaurants. We were treated exceptionally well throughout and were even given a reserved table, which made us feel very special. A huge thank you to Ali, Jean, and both restaurant managers who truly went above and beyond to make our stay memorable.
Overall, a fantastic adults-only hotel with wonderful staff – we would happily return.
Michal Slowik
This was my second stay at the hotel, and I'm enchanted again. A fantastic hotel in every respect. Very tastefully decorated. Located on the promenade with a beautiful view of the beach. The room with a jacuzzi and sea view is simply stunning. Very friendly and helpful staff. Great job by GEM, Mrs. Gemma V. Thank you for everything. Contact before arrival, a very warm welcome, and help with everything made us feel special and very comfortable. Delicious food in the restaurant. A diverse selection of restaurants, both elegant, buffet-style and a fantastic Sports Pub – open to hotel guests and all other tourists with access to the promenade. You can simultaneously eat delicious food (the burgers are simply fantastic), enjoy an elegant drink, watch a sporting event or performance, or simply sit by the promenade. I can't wait to go back there.
M N
Pros:
• Great location, close to the main areas.
• Adults-only, so the atmosphere stays calm and relaxed.
• All-inclusive offers much better value than half board.
• Rooms are very clean and have a fresh smell.
Cons:
• Food has very limited options, often overcrowded, and mainly suited to mid-age British guests.
• Overall food variety is poor and feels repetitive.
• Entertainment is basic, and many guests choose to go out nearby instead.
• Sauna, steam room, and indoor jacuzzi cost an extra €14.
• Only one proper swimming pool; the long pool is the only one that feels like a real pool.
• The “second pool” upstairs is extremely small and more of a glass infinity feature than a usable pool.
• Half board offers poor value since you still need to buy water and drinks.
Tip:
Skip half board — bed & breakfast or all-inclusive gives you far better value.
Bash Mohammed
Our stay at Barceló Teguise Beach – Adults Only was everything we hoped for and more. We booked this trip as a relaxing getaway to unwind and enjoy some fine dining, and it truly delivered.
The weather was beautiful throughout our stay, and our room was spotless, comfortable, and perfectly positioned facing the pool. The pools themselves were warm, clean, and ideal for relaxing. The food was consistently fresh and delicious every day, and the breakfasts in particular were outstanding.
What truly made the experience exceptional, however, was the staff. From the moment we arrived, we were warmly welcomed and looked after with genuine care. A special thank you to Gemma from the management team, who went above and beyond to ensure we had a wonderful stay and that all our needs were met.
We were also celebrating my partner’s birthday during the trip, and the effort the team put into making it special created a beautiful, memorable experience for her. She was genuinely overwhelmed by the kindness shown.
We will definitely be returning in the near future.
Katrina Taylor
Barceló Teguise Beach – Adults Only, Lanzarote
Winter Sun Break | All Inclusive | Adults Only
We booked a last-minute winter sun break with Jet2 for myself and my husband, specifically looking for an adults-only, all-inclusive holiday – and from check-in to check-out, we felt completely spoilt and relaxed.
First Impressions
We were greeted with a welcome drink on arrival – orange juice, cava, or both! A lovely start to the holiday.
Throughout our stay, all staff were extremely attentive, friendly, and professional, wherever we went in the hotel.
Our Room – Junior Suite
We stayed in a Junior Suite with a partial sea view on the side of the hotel. With the high winds during our stay, this turned out to be a perfect sun trap – we felt a full front sea view might have been colder.
The room was very spacious, featuring:
• Living area with sofa, TV, wardrobes, fridge, and tea/coffee facilities (including kettle)
• Separate bedroom with a super king bed, TV
• Large bathroom with shower, toilet, and vanity area
The wrap-around balcony was fantastic, with two sets of patio doors:
• One off the living room with table and chairs
• One off the bedroom with an outdoor spa bath
On our first morning, I requested a sunbed for the balcony, which was delivered very quickly.
Buffet Restaurant
The buffet can get busy at peak times, but there are plenty of tables and food is constantly replenished.
• Dinner: Excellent variety of British, Spanish, Italian, and Asian dishes. The sushi station was my favourite.
• Breakfast: Great selection of hot and cold British and Spanish food, plus cava.
Highlights were the poached egg station with salmon and cream cheese on Spanish bread, and the pecan twist pastries.
Breeze Pool Bar
Included in the all-inclusive package.
• Drinks: 10:30am – 6:30pm
• Food: until 4:00pm
The menu was very good, with favourites including the tuna poke bowl, Caesar salad, and Breeze burger.
Pool Areas
• Main Pool: Plenty of sun loungers and a few cabanas. Thick, fluffy pool towels (one change per day using a pool card). Activities Monday to Friday such as bingo, shuffleboard, and sangria making. Music was present but not too loud.
• Infinity Pool: A beautiful, quieter area overlooking the beach with additional sun loungers – perfect for relaxing.
•
Champs Sports Bar
Included in all-inclusive and open 12pm–12am (food until 9pm).
Located in the lower part of the hotel and open to the public, so children are present here. It gets very busy when popular Premier League teams are playing.
• Sports shown all day (mainly football)
• Pool tables and arcade machines (chargeable)
• Excellent food selection: tacos, nachos, burgers, steak, fish, pizza, and delicious brownies with ice cream
• Evening entertainment from 10pm (too late for us, so we didn’t attend)
•
BLounge Cocktail Bar
Included in all-inclusive.
A cosy bar ideal for evening drinks, with entertainment most nights from 7:15pm. We enjoyed blues and Motown singers, plus a fantastic saxophone and flute musician.
It’s a small area, so arriving early is recommended to get a seat.
All Inclusive Experience
The all-inclusive offering was excellent, with branded drinks, not just local spirits. Food was available throughout the day, up until 9pm during winter.
Location & Weather
The surrounding area is great for walks along the seafront.
It was quite windy during our stay, with a few rain showers – locals said this was unusual for the time of year.
Tip: bring a jumper, especially for evenings.
Overall
A fantastic adults-only hotel with excellent food, attentive staff, and a truly relaxing atmosphere. We would happily return and would highly recommend it for a peaceful winter sun break.
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The lively Hard Rock Hotel Tenerife hits the right notes with fun-loving guests craving an unforgettable holiday on the sun-soaked island of Tenerife. There’s plenty to satisfy your appetite at a range of excellent dining venues including Steak House,...
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4.6
Google reviews (12002)
RedPillsWin
Our stay at the Hard Rock Hotel Tenerife was absolutely exceptional from start to finish. The hotel perfectly combines luxury, atmosphere, and impeccable service, creating a truly first-class experience in the south of Tenerife.
One of the standout highlights of our stay was the poolside bar service. The team works tirelessly throughout the day, always attentive, friendly, and professional. In particular, Mary deserves special recognition. Her service was impeccable — she ensured our drinks were refreshed all day long, always with a warm smile and genuine attentiveness. Nothing was ever too much trouble. She anticipated what we needed before we even had to ask, which made our days by the pool effortless and relaxing.
The staff speak fluent English, which makes everything seamless for international guests, and their dedication and work ethic are clear to see. They are consistently attentive despite the busy atmosphere, and they truly are a credit to the establishment.
Beyond the service, the hotel itself is beautifully maintained, with fantastic pools, a vibrant atmosphere, and excellent facilities. The food and drink options are varied and high quality, and the overall standard throughout the resort is outstanding.
We left feeling genuinely looked after and already looking forward to returning. A well-deserved five stars.
chris lacey
We had such an amazing experience with the Roxity Kids Club at the Hard Rock Hotel Tenerife. Our son CJ absolutely loved the classes and activities – every day he was excited to go back and see the team again. The staff were incredible with him, so warm, patient and engaging, and it really made the whole holiday special for our family.
For us as parents, Roxity was honestly a lifesaver. Knowing CJ was having such a great time in a safe, fun environment meant we could actually relax and enjoy the hotel as well. It became a big part of our daily routine, and it’s one of the main reasons we’re so happy spending time at the hotel.
CJ is still talking about the games, music and all the fun he had there – it really made a lasting impression on him. A huge thank you to Sire, Joaqui, Paola, Daphne and Vicky for being so amazing with him and making our holiday so memorable. We’ll definitely be back!
Rachael Burrows
Amazing stay- all the staff at reception were amazing and helpful except 1 person throughout our entire stay. Visited the rock shop and Cristina was amazing- very helpful and friendly. The lady the day before dressed as Ursula was also amazing and gave us some roses 🌹 as it was close to valentines. The sessions buffet was incredible, lots of choice and different each day. Breakfast buffet also amazing and had lots of choice. Staff always happy to help with anything from booking meals to excursions. As I said above we had a brilliant experience with all except one member of the reception team who was not very helpful.
Rooms lovely and clean, pools were great. Hotel always smelled amazing.
Pomóthy Attila
We arrived on March 1st. The reception and the welcome were excellent. Angelo kindly took care of our luggage in front of the hotel, and Guillermo handled our check-in at the reception. Guillermo was very kind throughout the process. When he saw that we were travelling with our 2-year-old child, he brought a balloon for him and gave us a beautiful room. Everything was perfect. Angelo also gave a very thorough and helpful introduction to the room.
I would also like to mention the blonde lady standing at the entrance of the Sessions Buffet during breakfast and dinner. She was incredibly attentive and kind every time we saw her, and she quickly became our little boy’s favourite person in the restaurant.
However, we had a very disappointing experience at the Constant Grind Coffee Shop on the 7th at around 12:15 pm. Our 2-year-old child usually takes his nap around midday, like most children. Unfortunately, lunch at the Sessions Buffet is only available from 1 pm, which overlaps with the usual nap time for many children. We knew that lunch is available from noon at the Constant Grind Coffee Shop bar, so we decided to eat there instead. It would not have been a problem for us to delay our child’s nap a little, but it was important for us to receive lunch within a reasonable amount of time so that we could put him down for his nap afterwards.
We waited at our table for a long time hoping to place an order. After waiting for quite a while, I tried to order at the counter, but I was repeatedly overlooked. Meanwhile, my wife also tried to order near our table, but our request was not taken.
Several servers were aware that we wanted to order, but unfortunately they were not helpful and no one took our order. We felt that we were being deliberately ignored. After trying multiple times to place an order without success, I expressed my dissatisfaction and we decided to leave.
Unfortunately, this negative experience has left a mark on our otherwise very positive memories of the hotel.
Nouman Zeb
We had the best time at Hard Rock Hotel Tenerife. Everything about our stay was absolutely fantastic.
A very special thank you to Adriana at check in, who was incredibly helpful and welcoming. She very kindly gave us a beautiful room to celebrate our anniversary and it truly made our stay extra special. The lovely treats and the note left in our room were such a thoughtful touch and meant a lot to us.
We would also like to thank all the management, staff and Espe in the gift shop, who was so kind, friendly and helpful.
From start to finish, the service was excellent and we left with wonderful memories. We can’t wait to return and would highly recommend this hotel to anyone looking for a special and memorable stay.
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4.3
Google reviews (1305)
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Nestled beside Playa Dorada’s turquoise shores, Barceló Playa Blanca offers a sun-soaked haven in the south of Lanzarote, a beautiful Canary Island. Indulge in delicious buffet and à la carte dining, head to the modern sports bar, and prepare to be...
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4.3
Google reviews (1305)
Robin Smith
We loved this hotel.
The weather was quite mixed for our week, so the quality of the hotel is even more important. We’d stayed in the Barcelo in Fuerteventura (Caleta de Fuste) last year, loved it, and thought we’d try Lanzarote this year. Even better.
Food, service, rooms and facilities - all excellent. We had no problems at all during our stay. We didn’t need room cleaning every day - just fresh towels and shower gel towards the end of the week - housekeeping staff gave us everything on the spot.
Looking forward to our return visit next year.
Roxanne Abbie Jorge Page
We stayed at Barcelo Playa Blanca for our honeymoon and honestly, it couldn’t have been more perfect. We booked the swim-up room and it was absolutely worth it. Waking up and stepping straight into the pool felt like pure luxury. The room itself was so modern and beautifully designed. The bed was like sleeping on a cloud, with so many pillows that I wanted to take them all home. I loved the open-style bathroom, and the separate toilet was such a smart touch for privacy.
The staff were always friendly and welcoming, and the all-inclusive restaurant… wow. I’m still dreaming about that buffet. Every meal felt like a treat.
We also really enjoyed the entertainment in the evenings. The only thing I’d improve is the app... the layout could be clearer. I had to ask staff to find the theatre and ended up Googling the act to know what it was about. A bit more info directly in the app would make things easier.
Overall, it was the perfect place for a honeymoon, especially with the room we had. I’d go back in a heartbeat.
Daniella Dominika Galla
We had 2 amazing weeks at Barceló Playa Blanca. The animation team was the best! We love them, they were so cute with my son. Barcy and the mini disco was an unforgottable experience for my 2 year old! The animation team is so cute and friendly and not even with the kids, they are always smiling and the programmes they do have high quality! Many thanks for them! And we live Barcy forever 🥰❤️ Paula, Manuel, Sara hope to see you again soon! 🥰
Tomas Petratur
We had a wonderful stay with our family at Barceló Playa Blanca. The hotel is new, modern, and very clean, creating a comfortable atmosphere with luxurious vibes throughout. The food was always fresh with plenty of variety, and we especially loved the ambiance of the Atlantic restaurant in the Canary section. The staff were always helpful and friendly, and we also really appreciated the children’s program and the mini disco. We would highly recommend this hotel for a relaxing stay with your family, friends but also for solo travelers.
patricia brown
10 day break at this hotel, room was beautiful, very comfortable. Food was amazing especially for me as I'm pescitarian so fish dishes were really good with lovely sauces. Loads of choices for foodies. Staff are very good & nothing to much trouble. Fantastic location. Will be going again, highly recommended
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4.5
Google reviews (3605)
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Take flight to the shores of Lanzarote for a luxurious adults-only holiday at the 5-star Secrets Lanzarote Resort & Spa. Occupying a picture-perfect spot overlooking the glistening waters of the Atlantic Ocean, this heavenly Canary Island retreat is...
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4.5
Google reviews (3605)
Roberto Cruz
We’ve just returned from a 7-night stay at Secrets Lanzarote Resort & Spa and it was an absolutely fantastic experience.
The hotel itself is beautiful, peaceful, and perfectly suited for a relaxing getaway. As a vegan couple, we were especially pleased to find dedicated vegan menu options, which made dining easy and enjoyable throughout our stay.
Puerto Calero, just nearby, is a lovely marina area with great scenery and a calm atmosphere — perfect for a stroll or a sunset drink.
We did have a small room service issue during our stay, but once we raised it, the team handled it promptly and professionally.
Being an adults-only resort makes it ideal for couples looking to unwind, and the nightly shows provide great entertainment without disrupting the tranquil atmosphere.
We would definitely recommend Secrets Lanzarote Resort & Spa for couples seeking relaxation, great service, and a memorable stay.
Helen and Ian Walker
We have stayed at the Secrets Lanzarote resort for many years but this visit was probably our best experience yet. The hotel's motto of 'welcome home' really feels genuine and the all the teams be they Reception, Guest Experience, Housekeeping, Restaurant or even the garden maintenance teams all are friendly and welcoming and went out of their way to make every interaction memorable.
We had a cooler week, but we were lucky to be upgraded to a terrific room with a wonderful sun terrace to make the most of the weather, a touch that we greatly appreciated. When we got to our room, there was a welcome back gift from the guest experience team to get the holiday started in the perfect way.
Thanks to all the team at Secrets for making this trip so special.
Justin Berman
A fantastic experience all round. We spent 6 nights here for Christmas and it was excellent.
The hotel is lovely, being upgraded to a Preferred Club ocean view room was a big plus. The room itself was large, well appointed and has a massive bed. Having the sea view was great and we enjoyed sitting on the balcony.
The resort has a huge range of restaurants, we had the buffet on the first night which was fine and the breakfast buffet is really good (pancakes, fruit, continental breakfast, fried breakfasts and way more) but the real standouts were Oceana on Christmas Day followed by the sushi bar the following night. Amazing food, the sushi was a real highlight.
We used the spa which was a great experience on our last day and my other half used the gym 4 times and enjoyed the range of equipment available.
Staff were great, friendly and helpful any time we needed anything.
Finally, the location... A short walk to Puerto Calero which has some nice places to eat without being too hectic and a longer but manageable walk (or short bus/taxi ride) to Puerto del Carmen if you want to dip into somewhere a bit livelier with a different kind of vibe.
Overall, this was an unforgettable stay and I look forward to coming back.
Martin Welsh
A very nice hotel with loads of space and some good / great facilities. It is an adults only resort and so quite quiet and peaceful in all areas. The spa is first class and treatments are reasonable. We took a one week pass to use the spa facilities too which was good value and useful in the one or two windy days we had. We had “Preferred” status which gives you access to a small private area towards the sea at the front of the hotel and discounts if you eat in the restaurants. The world cafe is the buffet restaurant and main breakfast area. It is very good but like most facilities like this can be very busy at peak times. All the other restaurants are very good and the food offering is varied across these from steaks on table top bbq’s to a fish restaurant and also an Italian themed restaurant. All in all a lovely hotel with very good (and very cheerful) staff. The hotel shows signs here and there of needing some TLC but nothing that would stop us rebooking.
shuchita soni
Amazing resort, beautifully kept! The grounds are amazing. Fun activities like paddel, tennis and ping pong. The pool was lovely and clean and deep. The room was lovely. I cant fault the customer service at all..they were so great at making us feel welcome and they let us make use of the facilities whilst we waited for our flight. We didnt do all inclusive but the breakfast was very good. There is a lovely town nearby where we went for dinner. Would highly recommend this place for a couples holiday
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4.7
Google reviews (2436)
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Jet off for a luxurious holiday experience in the glorious Gran Canarian sunshine at Santa Catalina, a Royal Hideaway Hotel. This prestigious family-friendly Las Palmas getaway which dates back to 1890 will wow you with its elegance, charm and top...
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4.7
Google reviews (2436)
habu
Short version: We absolutely love this hotel! The wonderfully personal service, beautiful pools, fantastic restaurant, and truly amazing staff make every stay an exceptional experience.
Long version: This is already our fourth visit — and for very good reason. Everyone here is incredibly warm, welcoming, and attentive. A special mention goes to Laura at the ground-floor bar — she is simply outstanding — but the same kindness and professionalism extend to the spa team, the lovely pool staff (both upstairs and downstairs), room service (sorry for the broken glass!), the breakfast team, reception, and the staff at “1890,” the excellent on-site restaurant. You instantly feel at ease with everyone. Truly — the staff deserve 6 out of 5 stars!
The hotel itself has real character. It carries a slightly old-world charm — cozy, classic, and elegant. What stands out in particular is the immaculate cleanliness. Spotless in every sense. The beds are made twice daily, and in the evening, after siesta, you return to a freshly prepared bed with a little treat waiting for you. Everything is tasteful and refined.
It’s worth noting that the average guest age tends to be a bit older. So this is not a loud, party-style atmosphere like you might find at a W Hotel — instead, it’s calm, relaxed, and sophisticated. At the same time, the service team is mostly young, which creates a wonderfully balanced and pleasant vibe.
We highly recommend booking breakfast included. The buffet is extensive and excellent, and the terrace is simply beautiful — a perfect way to start the day.
The lobby bar has its own unique charm: live music, flawless service, great drinks, a lovely small menu, and spacious, comfortable seating make it a wonderful highlight of the hotel. The lobby bar truly feels like the heart of the place.
In addition to “1890,” which is a superb restaurant with cozy terraces and outstanding dishes, there is also a Michelin-starred restaurant on site. Unfortunately, it doesn’t offer an à la carte option — which we personally prefer — so we can’t comment further on that.
The beds are very comfortable, the shower and bathtub are excellent, and the rooms are generously sized. I recommend booking a room facing the front — the view over the entrance area toward the harbor is lovely.
Honestly, I can’t think of a single negative point. Everything was outstanding. As I said — we love this hotel!
Nicole Annan
I’m late in writing this review, but my boyfriend and I had the best stay at the Santa Catalina. What a special place! We stayed in a suite with a private patio. The room was luxurious and spacious. The building is historic with gorgeous architecture, and the grounds were so fun to explore. It really feels like a palace. We enjoyed both the rooftop and ground level pools, with their respective bars/dining. The lobby bar was lively in the evenings with live entertainment and friendly staff. There were lots of interesting people staying here - We met and made friends with several other guests. Every single staff member that we interacted with was kind and helpful. Also, the value for cost was exceptional. We felt the room rates were very reasonable, especially compared with rates in the US. We highly recommend!
Olaf Sorensen
A beautiful old colonial hotel updated in a way that it has lost none of its charm or atmosphere. Raquel the great Raquel. Some minor issues on arrival but all sorted by Raquel in a business and friendly like way that kept all parties happy. Along with her staff, this was as close to home from home as you can get with the added luxury of the pools, restaurants and bars. Overall as good as it gets.
Alaric Evans
This is the sort of over the top, up itself hotel that I rather like. But in a lot of ways it's not totally serious. When we checked in it took an age because complainants were lining up at reception with various different issues. Personally I thought the access to rooftop pool being limited by class of room was a bit stupid, although I have come across it before and the regular pool was very nice indeed. But why on earth don't they have blackout curtains in ( at least) our room. That is seriously weird. Taxi drivers seem very impressed by the address.
Omar Choudhury
A truly fantastic hotel worthy of a five star rating. The staff were very friendly and attentive. The atmosphere was classy and the food delicious. The breakfast was amazing. The rooms are very well specified. No complaint and I would go back again.
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4.3
Google reviews (2023)
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The great Mediterranean Palace on the island of Tenerife... Situated in the vibrant resort of Playa de las Américas, this 5-star escape is packed with facilities and amenities to deliver a holiday to remember. The hotel is in a fantastic location...
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4.3
Google reviews (2023)
Peter
Our family stay at the Mediterranean Palace, was enjoyable. So, despite reservations, it just (and only just) merits a 4 star review.
The main issue was perhaps my high expectations. The hotel is described as five-star, but while the facilities may suggest that, the overall experience for me did not. For example, queuing for a table at breakfast was common. The main food area for breakfast and dinner gave the sense of having to fight the crowds for your food. While the food was reasonable, additionally would have expected a greater variety and better quality of fresh fruit and salads. There were lots of fish options, but veggie/vegan choices were quite limited. We opted for all-inclusive, which probably only makes sense if you drink alcohol (which we don’t).
The room was good. Reasonable size, recently renovated, clean and with everything you might expect. However, the central position of our room in the hotel and on the second floor, meant we were close to the loud music that was on until 11pm each night - only really a problem if you've smaller kids with early bedtimes, as we did. I raised this at check-in but was assured it would be fine. The doors patio doors cut out a lot of the sound but, it was still worse than I'd expected; although by the end of the holiday we became more used to it.
Overall experience made me feel like being a sausage in a sausage factory, not exactly the 5 star feel.
However, I should also say the staff were faultlessly polite and working extremely hard. Plus, the mango smoothies from the pool bar were a highlight!
Azzurra Damen
It's the 4th consecutive year we stay at Mare Nostrum Resort, and at this point have stayed at all 3 hotels. This and last year we stayed at Mediterranean palace and it's simply perfect for us. It has been completely refurbished less than 2 years ago. The rooms are well organized and modern, service is delightful especially the care and attention given to kids - the kids club is awesome (the equipment, but above all the lovely staff!), so are the pools, food variety is just right, the gym is small but well equipped. And being right by the beach is the ultimate luxury. We will definitely be back!
Joanna Ja
We had a wonderful stay and truly felt taken care of from the very beginning.
Our room was spacious, bright, and beautifully comfortable — especially the bed and pillows. The breakfast was varied and delicious, and the pool animations added a fun, lively atmosphere during the day.
I appreciated the friendly email communication before arrival, as well as the warm and helpful reception staff. We were also delighted by the lovely Valentine’s Day touches throughout the hotel, which made the whole experience feel special and romantic.
A very special thank you to the night room service, who arranged a dish especially for me outside the menu to make sure it was gluten-free. That gesture truly made my evening and meant a lot to me. Thanks to the assigned room, we had a perfect Valentine’s Day.
The only small suggestion I would have is extending breakfast hours — even until 11:00 would make a big difference. Other than that, everything was excellent and completely stress-free.
Highly recommended — we would love to return soon! 🌅
Linda Simpson
Great Hotel has recently been refurbished to a high standard. On arrival we got a welcome drink while checking in which was quick, lovely staff, we were shown to our room and everything explained, room was clean, comfy beds, tea/coffee, free safe, rain shower. We had a pool view which was nice you could sit on the balcony and listen to the entertainment at night. The whole hotel is spotless and the staff were helpful, friendly. Pool area is really nice again clean. The restaurant is lovely decorated, the meals breakfast was fine, Dinner plenty of choice. We got a voucher for a meal in one of the speciality restaurants we had Sunday lunch it was lovely. I would definitely recommend this hotel and will return
Alina Bagira
We stayed at this hotel in December. It was a mountain-view room for two adults with an all-inclusive package. Unfortunately, our experience did not match the standards of a 5-star hotel, especially considering the very high price.
Price & value for money
We paid €5,700 for our stay, 8nights although later we saw prices of around €5,300 for the same room type. Even at the lower price, the quality of service does not justify the cost.
Room & housekeeping
The room itself was spacious, and the large balcony was one of the few positive aspects. The interior of the hotel is nice, but the overall hotel grounds are quite small.
The bed was very large and pushed together, but uncomfortable. There is no proper standard double bed available, which is surprising for a 5-star hotel. The bed linen was constantly wrinkled and looked untidy, which is not acceptable for a 5-star hotel.
Housekeeping was very poor: bed linen was never changed, only made up. We had to ask for a duvet cover for several days — staff seemed confused about the concept of a duvet cover altogether.
Bathroom
The shower is badly designed: when you shower, water spreads all over the bathroom floor, leaving everything wet. This is unacceptable for a hotel of this category.
Food
Although there was plenty of food, the quality and variety were far below 5-star expectations.
There were very limited options for vegetarians, and many vegetables and fruits were wilted. This is simply embarrassing for a hotel charging such high prices. The fruit quality was poor overall — only a few times during our stay was the papaya fresh and tasty.
The menu lacked variety, breakfasts were disappointing, and only dinners were somewhat acceptable.
Pool
The pool was cold and not heated, which makes it unsuitable during the winter season.
Overall impression
We will not return to this hotel. For a much lower price, it is easy to find better hotels in Tenerife with higher service standards, better food, and real value for money. This hotel does not live up to its price or its 5-star rating.
Given that the price of our stay was significantly overpriced and did not reflect the actual level of service, we believe that a refund of at least €500 would be fair.
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4.6
Google reviews (2393)
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Lazy days and entertaining nights await at Secrets Bahia Real Resort & Spa - Adults Only, a sensational 5-star adults-only (16+) escape in Corralejo in the sun-kissed island of Fuerteventura. Wake up to the sound of gentle waves lapping on the beach,...
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4.6
Google reviews (2393)
Jayne Warwicker
Just back from a week here. Beautiful hotel, lovely location but most of all, wonderful staff. All inclusive in an ocean view room (definitely worth the small rise in cost to get this, view of Lobos and Lanzarote and lovely balcony). Room service was exemplary, spa lovely and lounge relaxing with great view of the ocean. Only advice I would give is to vegans; let them know you are coming if all inclusive, and book the A la carte resteraunts in the evening to ensure choice. The Japanese resteraunt, even for vegans was AMAZING! Will definitely be back.
Mariusz Korpusiński
Good resort in excellent location. Do not expect a truly luxury stay there - it is one of Hyatt’s „luxury factories”. The service is good. Food was great, drinks ok - rather basic selection. There are many restaurants but only 1 or 2 of them are opened every day on top of regular buffet and require reservation, which at this price point is unacceptable. Bar was very crowded in the evening as there is only one open. So overall good stay at corporate-style resort. Nothing special, luxurious or unique - just solid.
Alexander Eleftheriou
My wife and I have just got back from a 4 night stay here. Its exceeded our expectations. The service from all of the staff was first class. We hardly even stepped out of our taxi and were greeting by David who had 2 glasses of sparkling wine waiting for us on arrival. We were even checked in to our room hours earlier than we should have been which was a big bonus. We had a small issue with noise in our room due to some kind of fan that backed on to the wall. The second I brought the issue up with the staff we were quickly moved rooms. The staff here honestly cannot do enough for you. Regarding getting around, I wouldn't really class this as being "out of the way" like some of the reviews point out. Its literally less than 5 minutes in a taxt to the local town and shipping mall. I noticed 1 review claiming the hotel is tired and in need of updating, which i honestly couldn't disagree with any more. The hotel is spotless and in my opinion luxurious. The entertainment in the evening is excellent. We particularly likes the Spanish band as did all the other guests who were scalping along to the music. We would 100% stay in this hotel again and would recommend to anyone looking for a luxurious hotel stay.
Eva Vasquez
We booked a room with terrace facing the ocean, and got just what we requested. Very relaxing waking up to that view every morning.
The breakfast buffet was excellent, so many choices, especially the fresh fruit juices. Huge dining hall, where they also serve the dinner buffet.
What we loved most were the evenings in the lobby. Every night, live bands played acoustic sets that created the perfect laid‑back vibe. We ended each day there, sipping a couple of drinks while being serenaded by beautiful music. It was the perfect way to unwind together. Honestly, we couldn’t have asked for anything more relaxing.
emily
Wow! Just recently got back from a week’s holiday all inclusive at this resort! Very grand, luxurious hotel that is located on the outskirts of Corralejo. The hotel is set on the beach front, where they have multiple sun beds and shades on the beach ready for you to use. There is a beach bar serving a variety of drinks including cocktails. My favourite was the strawberry daiquiri! There is an also two piers to walk along and steps into the sea so you can take a dip. Totally recommend if you’re looking for a relaxing holiday with stunning views. The staff were very attentive and the hotel was very clean. All the suites were a good size wirh them being cleaned twice a day! I was amazed with this hotel and its beauty.
There is a buffet restaurant and multiple a la cartes to chose to eat from. I have a gluten allergy and was very well catered for. At the buffet there was signs so you know what foods to say away from. There was also a gluten free stand that included bread, separate toaster and biscuits etc.
We hired a car during our holiday and there was also garage that was free to use in the basement of the hotel, which was convenient. There was also plenty of spaces so no need to worry that it would be full
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4.6
Google reviews (4016)
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Dreams Jardin Tropical Resort & Spa really is a dream come true for anyone craving a fabulous holiday in the sun-kissed island of Tenerife. This charming escape in the popular resort of Costa Adeje boasts tastefully-appointed accommodation with a host...
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4.6
Google reviews (4016)
tracy dulieu
I cannot fault anything at the hotel everything was 10/10. As a solo traveller I felt safe! Even after ordering the 2nd drink the staff remember what I liked to drink. The buffet was like non other I have experienced! I went to all the al a carte restaurants and blown away by the choice quality and service! Great location on the promenade! Hotel and my room was spotless! The toiletries were very luxurious
Martyna Bs
Our stay at Dreams Jardin Tropical Resort & Spa was absolutely exceptional! We chose this hotel for our honeymoon and it was the best possible decision.
From the moment we arrived, we felt truly welcomed and well taken care of. The staff was incredibly friendly, professional, and always ready to help. Our room was beautiful, spotless, and very comfortable, with a stunning view that made every morning feel magical. The atmosphere of the hotel is romantic and elegant – perfect for newlyweds.
The pool area and relaxation spaces were fantastic, and the food in the restaurants was delicious and varied – there was something for everyone. The entire property is well maintained, full of greenery, and has a unique charm.
It was an unforgettable honeymoon and we are extremely satisfied with our stay. We highly recommend this hotel to anyone looking for luxury, relaxation, and a special atmosphere in Tenerife
Jo Chaplin
We stayed between Christmas and new year. the hotel entrance and bar areas really have the wow factor but the bedrooms really let it down. They are very small and the bathrooms are really tired looking. The restaurant and bar staff are lovely and a real credit. we were all inclusive and the food was lovely. really good quality and great variety, especially at breakfast.
The pool area is again lovely and kept very clean. the only problem we had was getting a sun bed, people would lay towels and leave them all day, it was sometimes difficult to get one in the sun. The hotel location is great as it is not to far from the airport and very close to shops.
Michel Moyaert
Second time here and still very good. Staff goes the extra mile to make you feel at home and appreciated. Rooms are great, clean, up to date. Different bars are nice, alot of live music trough the day. Easy guitar music at breakfast, violin during afternoon at the pool, nice singing in the evening at the bar. Also the ocean view outdoor gym is very well equiped. Highly recommend this hotel. Only point of improvement is occupied poolbeds (towel) that don't get used. Someone needs to find a worldwide solution for this problem 😅
Zoe Bradshaw
A very mixed review from our family.
- The location is lovely - just a short transfer from the airport and a very short walk to the beach.
- The rooms, pool area and the world restaurant were clean
- Food within world restaurant was lovely and plentiful
- The staff were lovely and accommodating of our dietary requirements for baby (they made him a salt free tea each day) plus they swapped us to a ground floor room so baby could crawl on the grass outside the room
However, this wouldn't have been necessary if they had some areas for children. It is far from child friendly if your child is under 4. There is nothing at all for them. The kids club is for older children and whilst there is an indoor kids area it is geared up for older children with TVs and table tennis etc. There is water within this area, hard edges and places where little ones could easily get stuck. Outside, there is nowhere for them to crawl around and the pool has no 'toys' etc. There is no entertainment for children at all.
Some suggestions -
1) Little archways etc in the baby pool and baskets of toys at the side - for example, watering cans, toy boats, buckets.
2) Take the sunbeds away from the grass area next to the baby pool, cover it with some shade and have it as a child safe area
3) The indoor 'kids area' - make it child friendly -
a sandpit, soft play, soft balls, reading area etc
A couple of final notes:
1) Not that anything can easily be done, but the place is like a maze and extremely difficult to navigate with a pram.
2) The beds are 2 singles pushed together but they are on wheels and move easily. Extremely annoying.
I appreciate that I probably could have done additional research before booking but I hope this review helps others with young children make a decision as to whether this hotel is suitable for them. At the moment, we would not return.
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4.4
Google reviews (5087)
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Along the sunny southern coast of Lanzarote, the Dreams Lanzarote Playa Dorada Resort redefines luxury for travellers in search of a Mediterranean paradise. A perfect blend of elegance, tranquillity, and indulgence, this resort provides the ultimate...
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4.4
Google reviews (5087)
Jemma Cox
Just returned home from our holiday in Lanzarote staying at Dreams. We booked bed & breakfast. It was totally a mixed experience. We arrived before check in & was able to get the key to our room which was great. Room was fine, slightly dated but also parts of it was modern. Lovely views & plenty of natural light. Issue was that there was clearly some maintenance work needed, the two sliding doors to the balcony were really loose in their frame, so with even the slightest bit of wind, they banged around which got really annoying, we did mention this to staff who said they had solved the issue whilst we was out exploring, but we returned to the same issue. Also, the main door into the room had loose hinges & a gap under the door, so this also was really loose & moved with wind. The sink in the bathroom filled without the plug being in & the floor to the room seemed dirty even after cleaners had been in. One night due to rain, we did eat at Bluewater Grill & the experience was awful. I’m gluten free so I used the menu to pick my meal after following the gluten free signs & advised the waiters. I was then given a normal bread roll & was told when my meal arrived that I couldn’t eat half of it as it contained gluten… On a brighter note, we really enjoyed the spa, it has been recently renovated & it was brilliant! Location of this hotel is fabulous with so many bars & restaurants & beaches a small stroll away.
Michael Sandbrook
Can’t fault this hotel nice and clean Angelica our room domestic she’s been brilliant very friendly and a professional at her job. All staff were very friendly and polite couldn’t do enough to help, reception staff very polite and a glass of cava on arrival it made our wedding anniversary very special. Our bags were taken up to our rooms so no struggling. Food was nice couldn’t fault it. Entertainment every night was absolutely amazing. Table service for our drinks and mixed nuts, the rooms were nice and large clean with air conditioning. Showers wow nice and strong and hot. Been an absolute amazing stay here shall definitely come again.
Pineapple Haze
Amazing 5-star hotel experience. The food was excellent, cleanliness was impeccable, and there were fantastic shows every night — especially 4 Beats, Reflection, and the flamenco show. Plenty of activities for both kids and adults; we absolutely loved the recycled glass workshop. Big thanks Aisha, Magda & Jessica. The reception team was always smiling and welcoming (big team Ari, Marta & Luna) The spa is beautiful and very relaxing. Perfect location, just steps from the beach. We loved everything and would definitely come back!
Miroslav Kavrakov
Not 5 stars yet. If you plan to stay, it's a very good hotel with an amazing view, beach, and heated pools. I recommend bed and breakfast and dining out. A la carte is not worth it; the buffet is NOT better. The kids' club works only 4 hours a day, and the spa is far from a spa. The indoor pool is paid – not to the hotel but to the spa. Overall experience – mixed.
Staff are very friendly and helpful – front desk and some in the restaurant; the rest are not even pretending to care. Missed cleaning day. Juice from concentrate and very poor pool bar options classify that hotel around 3/4 stars.
Towel reserving issue still and place...no real effor to deal with it. Well done
Overall progress has started and is visibly going in a good direction, but the problem is deeply rooted, so until the head management addresses the issues, more negative opinions will keep piling up.
Definitelly not the HAYAT standard
Jody Falconer
We have just left the hotel after a wonderful week stay. I must say our two daughters had the best time with the entertainment staff. I’d like to give a big shout out to Zack who made the girl’s week. He is not only full of energy but is very helpful and friendly. He makes every effort to go out of his way to keep the kids happy which in turn makes a family break away that much more enjoyable.
The rooms were clean and modern. I enjoyed breakfast but must admit the food become very repetitive (as do most all inclusive hotels). We thoroughly enjoyed our stay and wouldn’t hesitate to return.
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4.7
Google reviews (2434)
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Relax in a world of divine luxury with an exquisite Tenerife holiday at the 5-star Vincci Seleccion La Plantacion Del Sur, in the resort of Costa Adeje. Sitting amongst palm trees and adorned with Balinese beds and bubbling fountains, the opulent...
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4.7
Google reviews (2434)
Anette Christoffersen
My 80 year old mother and I spent 9 nights in January/February. The hotel is very nice and clean and the staff very friendly. The pool area is gorgeous and very relaxing. We loved the breakfast buffet and we also eat most of the dinners at the hotel, except for 3 nights. They vary the dinners with theme nights. I also took advantage of the morning exercise classes, yoga and Pilates, and the gym. Most of the guest were adults and couples, only a few children, which was perfect for us wanting a relaxing time. It would not be a hotel I would recommend if you were a single person wanting to meet people.
The hill from the beach and the boardwalk was too much for my mother, so we would take a taxi back. This meant we spent most of the time and meals at the hotel, so I was happy that it was as nice as it was. Costa Adeje seem quieter and more upscale than the other close towns.
Anastassia Meitus
we had a perfect vacation in this hotel. Staff of the hotel is just the best! Food was delicious (breakfast 10/10), rooms spacious and clean. Pools are very warm even on colder days. Lots of great activities for adults and kids, hotel has very chill, classy vibes, no loud animation at all. Very kids friendly, we came with our baby and were provided with bottle warmer and steriliser, baby shampoos, bath, baby wipes and cot. Everything about the hotel is just 10/10 but excellent service is the main highlight!
David Nolan
La Plantacion has to be one of the best all-round hotels I've ever stayed in. From the minute we arrived to the minute we vacated it was first class. We arrived to be greated with a room upgrade to a villa (nice). The hotel is beautiful and well kept, the rooms and service well thought out and opulent. The food at both breakfast and dinner service was FANTASTIC and great value to the point that we barely wanted to dine anywhere else.
A special mention has to go to Oscar, Moises, Damien & Manuel (Waiters) and Sabrina (breakfast manager). The first 4 having about 100 years waiting experience between them, and running rings around waiters 1/2 their ages. To Sabrina who was just a ray of sunshine every morning and never once did not have a smile on her face.
The best value / quality hotel we've ever found. We'll be back!
Little Doggy Daycare Chelmsford
What an incredible holiday!!
My wife and I had one of the solarium villas and wow, what a small slice of paradise!! Amazing room, incredible hot tub area on the roof, panoramic views of the ocean - breathtaking.
I'd also like to make a shout out to Olly who worked in the lobby area. This guy is an absolute gem - super happy and friendly and keen to help in any way he could. It was always an absolute pleasure to have a chat with him when passing through. Top bloke and made the stay perfect. Great hotel, amazing Olly. Keep up the good work... A l'annee prochaine!!
Pedro & Bella x
Yana Khudoleeva
First of all, incredibly clean, spacious, and most importantly, not crowded. They actually have a maximum capacity, which I love, because being packed into a busy spa is definitely not my hobby hehe
I really enjoyed the contrast circuit with different saunas and the hot–cold showers. The outdoor area is also amazing 🤩 a beautiful pool with great views.
But what truly defines any place , whether it’s a restaurant, venue, or spa , is the service. And here, it was exceptional. At reception we were welcomed by a lovely girl, Ximena 😍. She explained everything about the spa, walked us through each area, and showed how everything works. Her calm voice and warm energy honestly made us want to stay longer just to listen to her lol. Amazing customer service!
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4.7
Google reviews (1252)
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ADRIAN Hoteles Jardines de Nivaria is a luxurious beachfront hotel in Costa Adeje, Tenerife, elegance and comfort meet. The hotel is a true sanctuary, featuring lush gardens, heated pools, and exquisite art deco architecture. Guests can enjoy a gourmet...
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4.7
Google reviews (1252)
Jeremy Dore
I recently stayed at this hotel with my partner, who had stayed here last year with our daughter and thought I would also like it - I wasn't disappointed. On arrival the staff were extremely welcoming and informative. We had a lovely, well -equipped room which was very quiet at night time and overlooked the pool area. The shower was great, and we requested extra hangers for our wardrobe which were delivered quickly. My partner found the bed a bit hard and requested a different grade of pillow which she found helpful. We set our morning alarm via the hotel station on the room tv set
Food was excellent. A great choice at breakfast and table staff were always very attentive . We also dined in the evening, and again there was plenty to choose from. It was possible to be served at the table, but we always chose from the buffet - you could self serve, but even at the buffet you could wait for your choice to be cooked for you and plated up ( the sauteed prawns were particularly good ) I enjoyed the 'maritime' evening
There was a circular bar downstairs with an extensive seating area around it, and about 20 or so seats up at the bar. The bar and waiting staff were very friendly, and great at their job - we tried a few cocktails , which were always expertly crafted.There was generally some music in the evening - a few 'cover version' bands and dancing. We didn't try the a la carte restaurant so can't comment on them
The pool area was very relaxing and well designed - there were always sun beds available , towels could be changed when required, pool temperature was great, and staff were always at hand to take drink orders if required, and rubbish bins were regularly emptied. There was a lunchtime restaurant area, a juice bar, and a cafe for ice creams.
Wi-fi generally worked well. The small putting green was fun
Outside of the hotel there were shopping centres within easy reach and plenty of restaurants to choose from for those who weren't half board. Pleasant walking along the front. particularly if one turned right , where it was possible to walk along the beach path and then cut back inland for a quicker return.
Overall a lovely, well-run hotel with great staff - there always appeared to be somebody on hand if required and I'd be very happy to return
Åse Ytreland
Second time here and would highly recommend. Everybody service oriented and friendly. Room maid did an excellent job. Fair prices in pool bar. Breakfast was top notch. Location can’t be better. Pool heated and very clean. Plenty sunbeds, no stressful reservation, and good water pressure and lots of hot water in shower. Wifi was good everywhere. If I could advice on improvements though; the bed was huge but a bit hard, the pillows should be down/more fluffy/comfy, and I missed having a decent duvet in January. Then it would be 100% perfect!
Gianluca Elvetti
My girlfriend and I stayed at this fantastic resort. The weather was great, and we enjoyed all the amenities, both the spa and the pools. The staff was always very kind and helpful, especially the rescuer Giorgio and Tatiana, who were at the kiosk in the afternoon to change towels. Giorgio spoke perfect English and already recommended tons of restaurants, attractions, and places to visit. We're happy, we recommend this resort, and we'll be back soon. Best regards.
Heather Williams
A wonderful holiday in a superb hotel; I can't fault it. The decor is stunning, the staff friendly and helpful, the food delicious and the little touches like a bottle of fresh water in the room every day make it a delightful place to stay. It is lovely and spacious and kept immaculately clean. The heated swimming pool is fantastic and having unlimited clean towels makes it very comfortable. It is also very good that there is a policy of not saving sunbeds and there are plenty to go round.
Marcelle Douray
For the price charged, the service is far from satisfactory.
The cleaning in the G section was extremely basic: under the bed it was clearly never done, and there were stains in the bathroom… done quickly and poorly. The pool service is below average, with no help offered for towels or parasols, even when an elderly person clearly needed assistance. The buffet is very basic — steak, fries, pasta, crème caramel — and the quality is mediocre. The dining room is depressingly gloomy, even on New Year’s Eve. Reception is borderline rude; you feel like you’re bothering them, except when it’s time to pay the bill.
Very disappointed by this lack of service compared to four years ago. The quality has really gone down
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4.6
Google reviews (1939)
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Looking out across the Atlantic Ocean in a magnificent sun-kissed location, the 5-star Tivoli La Caleta Tenerife Resort, in Costa Adeje, is an ideal choice for a blissful Canary island holiday. Here you’ll find plenty of time to stretch out on a sun...
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4.6
Google reviews (1939)
Nettie Lilacs
This is an extremely lovely hotel and what makes it more special are the staff who are all so friendly and kind. Nothing seems too much trouble. From our arrival to leaving there was a warm atmosphere. I really appreciated that. The rooms are very comfortable and there are plenty of areas to sit & relax by the three pools. We went to the Japanese restaurant - Yakuza. The food was delicious. We also liked the location with La Caleta a very pleasant 5-10 minute easy stroll & other areas too with a variety of good shops. I have only good things to say about this hotel. I highly recommend it and hope we will return.
Ula
We spent one fantastic week at this resort, and I must say that everything about this hotel is spectacular. Let me highlight a few things that made our stay so special.
From the moment we entered the hotel, I was amazed by the beautiful lobby and the warm welcome from the staff. We were greeted with a glass of cava, which was such a lovely touch. Our room was fantastic and spacious, facing the pool. Even though we didn’t pay for an upgrade, we were lucky enough to receive a room with a beautiful view.
All around the hotel, you truly feel like you’re in paradise. The amenities are very well maintained — the gardens, the pool area, and the sunbeds. There are plenty of loungers available, so there’s no need to worry about reserving one early in the morning.
We pay a lot of attention to food, so we were especially pleased with the dining experience. At dinner, there were live cooking stations where meat and fish were freshly prepared for you, and all the other dishes were consistently delicious.
One detail that made this hotel stand out was the fresh orange juice and freshly brewed coffee served at breakfast. It may seem like a small thing, but it truly makes a difference.
If I may share one small observation for the management’s consideration: every time you order a drink, there are two prices listed — one standard price and another including the service fee. We always appreciated the service and were happy to leave a tip; however, the way it is presented might feel slightly uncomfortable for some guests, as it could be perceived as subtle pressure. Perhaps this could be communicated in a more discreet or sensitive way.
I usually prefer to visit new places whenever we travel to the Canary Islands, but for the first time, I’m genuinely considering coming back to this hotel. It is definitely one of my favorite places I have ever visited — and I’ve been to many five-star resorts
Erika Tholstrup Duelund
Fantastic hotel!!!!!
We stayed 7 nights in February, and we absolutely loved it.
We like peace and quiet which we found by the “Adults only pool”.
Had lunch and dinners at Guilty, Seen and Yakuza - all just delicious and well assorted.
The breakfast is equally delicious - and so many different items.
Throughout the hotel the staff is so friendly, serviceminded and attentive - they make you feel at home and relaxed.
We will be back!!!
I Be
We had an amazing family holiday here. Everything about this resort is top class.
The service is outstanding – genuinely warm, attentive, and professional throughout our stay. Every member of staff made us feel welcome and cared for, with a level of hospitality that really stands out.
The location is perfect: beautiful surroundings, calm and elegant, yet very well connected. It’s ideal for a relaxing family break while still feeling exclusive and refined.
The food deserves special mention – excellent quality, variety, and presentation across all restaurants. Every meal felt thoughtfully prepared and consistently delicious.
Overall, the resort delivers on every level: comfort, atmosphere, service, and experience. It’s rare to find a place where everything comes together so seamlessly.
We will absolutely return and highly recommend it to anyone looking for a truly high-end, stress-free family holiday.
Matthew Dempsey
This is our second visit to this hotel. The setting is beautiful, the hotel is pristine, the food is fantastic. Everything is incredibly clean and well kept. The staff are joyful, kind, and nothing is too much trouble. A special shout out to Brauliou (I hope I spelled that correctly!), who has made extra special efforts to befriend and play with our 8-month-old daughter at breakfast and lunch, she smiles whenever she sees him! All the staff are really wonderful. We'll be back.
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4.8
Google reviews (1818)
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An exclusive adults-only retreat in La Caleta, Tenerife, where luxury, serenity, and avant-garde design meet stunning Atlantic views. Ideal for couples and solo travelers, it offers a unique experience with world-class wellness, infinity pools, and...
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4.8
Google reviews (1818)
Nil
The hotel is located in a quiet neighborhood of Tenerife, which makes the stay very pleasant and relaxing. The rooms are exceptionally beautiful, spacious, and luxurious, offering a high level of comfort. The reception team, as well as the staff throughout the hotel, are very friendly and welcoming, which added greatly to our experience.
However, we were disappointed with the situation at the breakfast buffet. The organization needs improvement. It is unacceptable for guests in a five-star hotel to have to stand in line waiting to be escorted to a table. This process should be managed more efficiently. The breakfast selection itself was fine, but not particularly impressive.
M L
Currently halfway through a week stay. What a beautifully designed and maintained hotel. Room is huge and cleaned immaculately every day. Enjoying the breakfasts. Taking part in a yoga or Pilates class with Johnny everyday and very impressed. 5 min walk in the little town of La Caleta with its lovely bars and restaurants. Service is top notch but thanks to housekeeping staff in particular. Angel and Nestor also stand out xx will be sorry to leave but will def return xxx
Tristram Margison
My wife and I stayed in the Royal Hideaway Corales Beach adults only hotel for five nights in late September 2025. We hadn’t had chance to get a holiday all year and needed some rest and relaxation. From the moment we arrived, the staff were exceptionally welcoming and this experience only got better as the holiday progressed.
The hotel is beautiful, it is split into two sections with one side being suites/apartments and the other hotel rooms. We were in the hotel section. We arrived at about 10pm and were greeted warmly at the reception with a welcome glass of fizz whilst we quickly checked in, during check-in we were given an excellent overview of all the facilities and were shown to our room by a very friendly team member who provided a thorough guide of the room. We were tired from the travel and the introduction was just long enough to let us know the essentials without it being too much.
The room was wonderful, very big, everything you could need and it had a large balcony with sea views, the balcony had sun loungers and felt very private. The bed was huge and super comfortable. The giant roll top bath was perfect! The entire hotel is spotlessly clean.
There are a number of very high-quality restaurants at the hotel and a more relaxed walk-in restaurant which serves food based on different themes each night. Breakfast is excellent with a large buffet and food available to order from a menu. Everything we had was excellent.
The hotel is located close to a small costal town which plays host a number of lovely restaurants and bars situated around the bay, everything felt high quality and fresh. There is also a well stocked convenience store a few minutes walk away.
There are a lot of facilities at the hotel including gym and wellness centre. We used two of the hotel pools, one at ground level and also an infinity pool on the roof. At our time of visiting we never had an issue finding somewhere to relax and the pool side service was perfect for our needs. Cocktails were 10/10.
The real stars of the hotel are the team, every single person we came into contact with was genuinely friendly and kind, we were left feeling like they really wanted to make sure we were happy. Which we were.
The only negative thing about the five days was that we had to leave.
Highly recommend.
Alan Creevy
This is a lovely hotel. The location is perfect, just a few minutes’ walk into La Caleta, with its vibrant bars and restaurants. The rooms are a good size, and the balcony is large and perfect for watching the sunset. All staff were very helpful and enthusiastic. Great breakfast, gym, and spa. I would highly recommend it.
Peter Estlin
First 24 hrs of 8 days has been superb. Service exceptional. Dinner at Starfish was excellent last night and looking forward to the 2 star tonight. Roof top pool delightful and tranquil. Rooms excellent and super balcony for afternoon siesta! Bravo
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4.7
Google reviews (1637)
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The sky’s the limit when it comes to having a great time at the 5-star Paradisus by Meliá Gran Canaria. This fabulous all-inclusive escape is located right next to a beautiful sandy beach in San Agustín and boasts several top-quality eateries to...
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4.7
Google reviews (1637)
Zoe Oliver Travel
We recently stayed at Paradisus Gran Canaria for four nights as two couples and had a fabulous experience from start to finish.
From the moment we arrived and were welcomed with a glass of cava, we instantly felt relaxed. The hotel is beautifully maintained with a calm, peaceful atmosphere, and the staff were consistently friendly, attentive and genuinely welcoming throughout our stay.
We had upgraded to The Reserve, which gave us access to an adults-only pool, premium drinks and a separate breakfast area, which we especially enjoyed each morning. Although we didn’t manage to take full advantage of everything included (due to only staying four nights), it definitely added an extra level of comfort and exclusivity.
Our room was spacious, clean and very comfortable, and the food across the restaurants we tried was delicious with great quality and variety.
One of the things that really stood out was the range of activities available. My husband loved the watercolour workshop, and I attended a glass workshop where I came away with a gorgeous pendant, such a special keepsake. The stargazing experience was also a highlight, seeing Jupiter clearly, including its orange bands and four moons.
The pool was a nice temperature, and with the beach directly in front of the hotel, it was ideal for morning walks.
I really appreciated the attention to detail and overall guest experience. We came home feeling properly rested and would happily recommend Paradisus Gran Canaria to anyone looking for a relaxing, high-quality stay.
I’ve also shared more photos and highlights from our stay over on Instagram (@zoeolivertravel) if anyone wants to see more.
Tom Woods
Great family stay. Well appointed rooms, if not the biggest (premium room, ocean front - having a cot and extra luggage for a less than 2 year old did not help). Great to get a sea view room as the alternative is overlooking the road, albeit with some scenery behind.
Plenty of sunbeds, great pools, right on the beach too. I expect we benefitted from visiting just after February half-term, as I imagine it gets busy in peak times.
Food and drink quality high, including the buffet, which really was a notch or two above what I was expecting. Seeing lobster there on our first night really gave a good first impression.
Activities, great for kids, with separate adult areas available for those who want to pay for that. They seemed busier to be honest, but were not an option for us. Outdoor cinema night, kids cinema too, yoga sessions, PT sessions, aqua aerobics, astronomy sessions, etc etc.
Easy from the airport, pharmacy and even a small hospital pretty much opposite the hotel if required. They are the only things you'd need to leave the hotel for!
I thoroughly recommend staying.
Andy Jennings
We had the most wonderful stay at Paradisus Gran Canaria this February and genuinely cannot recommend it highly enough.
From the moment we arrived, we were made to feel like VIPs. We became Red Circle members in October last year, and after this trip we are so glad we did – the level of attention, care and personalised service throughout our stay was exceptional.
The resort itself is kept to an incredibly high standard. Everything from the grounds to the facilities and rooms was immaculate, and you can really see the pride the team takes in maintaining such a beautiful environment.
One of the absolute highlights of our stay was the candle-lit dinner. The food was outstanding and the service was flawless – it was a truly special experience and one we will remember for a long time.
We would also like to give a very special mention to Daniel at The Reserve beach, who looked after us with service that went above and beyond. His attention to detail, warmth and professionalism made our beach days extra special.
Another big thank you to Gustavo, who took great care of us with all things Circle. He was incredibly helpful, attentive and ensured everything ran smoothly throughout our stay.
Overall, this was a flawless experience from start to finish. Exceptional service, beautiful surroundings and unforgettable moments – we are already looking forward to returning.
Richard “Mr L” Lawson
Our third visit to this hotel as a family of three generations. In four words THE SERVICE IS EXTRAORDINARY.
A very visible, welcoming and supportive General Manager, Marta , backed up by every staff member from rooms to pools to restaurants to bars. The buffet is bright, spacious and caters to every generation and taste. They won't be surprised to see us back! Thank you each and every member of the team. The best holiday hotel for its sector in the market that I have stayed in over the past 50 years.
Russell Taylor
We recently had the pleasure of staying at this hotel and it exceeded my expectations in every way. From the moment we arrived, the staff were warm, welcoming, and incredibly attentive, making us feel valued and well looked after throughout our stay.
The service was outstanding — every request was handled promptly and professionally, and the team consistently went above and beyond to ensure everything was perfect. It’s clear they take great pride in creating a comfortable and relaxing experience for their guests.
The food was another highlight. Each meal was beautifully presented and full of flavour, with a great variety of options to suit different tastes. Breakfast was especially impressive, offering fresh, high-quality choices that set a wonderful tone for the day.
Overall, this hotel delivers excellence across service, dining, and hospitality. We will definitely return and highly recommend it to anyone looking for a relaxing and enjoyable stay.
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4.1
Google reviews (2983)
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Step into a sun-drenched getaway on Lanzarote's Costa Teguise, where every corner of the Sands Beach Resort is a luxurious seaside escape. This exquisite resort boasts direct access to golden sands and shimmering waters, inviting you to sink your toes...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.1
Google reviews (2983)
Amanda Santos
I had a wonderful stay at Sands Beach Resort! The view was absolutely stunning, and the pools were gorgeous. The private beach was amazing and so well maintained. I found the food very reasonably priced, and it was definitely worth getting the full board. Breakfast, lunch, and especially dinner were all delicious – every meal was a delight!
The staff were incredibly polite and helpful. I hurt my foot during my stay, and a lifeguard kindly assisted me. The lady at the reception was also very courteous, and honestly, everyone I met was extremely friendly.
The resort has a supermarket inside, which is super convenient. Everything about the place is very comfortable and beautiful. The reception area is gorgeous, and the apartment was stunning, very clean, and extremely comfortable. Fresh towels were always provided, making the stay even more relaxing.
I took beautiful photos, captured wonderful memories, and overall it was a truly delightful experience. I can’t recommend Sands Beach Resort enough!
Ian Plagaro
This whole complex is in dire need of a refurbishment. Firstly, the reception area was old and had clearly seen better days. Although there was a gym and an indoor sports area, the equipment was either non-existent or in a poor state. The rubber mats in the sports area were old and dirty and had obviously not been cleaned recently.
Initially, we were allocated a 'beach front' apartment which actually looked out on to a low wall. To their credit, the staff at reception were very helpful and gave us an alternative apartment with a better outlook. However, both apartments were in need of a makeover; and speaking to other guests and reading reviews, this appears to be a common theme. There were cracked floor tiles on the pathway leading up to the apartment, and the front door lock did not work properly. Once inside, the curtains were old and shabby, with missing curtain rings. The sofa was frayed around the bottom edge, its seats were saggy and it smelt dusty. Some of the dining room chairs had been poorly repaired, with pieces still missing, and one chair in particular was wobbly to sit on. In the bedroom, inside the roller blind, there were dead insects and spots of mould. The bed frame squeaked every time we moved, which was irritating to say the least. Over the course of the holiday, perhaps due to some wet weather, the bedroom and bathroom smelt increasingly damp. Worst of all, one of the plug sockets in the living area was cracked and hanging off the wall, with bare wires visible. On the final morning, my wife was drying her hair with a hairdryer that was fixed to the wall, when it started to make a loud whining noise, followed by a pop and then a smell of burning. On inspection, the nozzle had melted in the process.
On a positive note, the staff were polite and friendly. In particular, the cleaners were always helpful and we were pleasantly surprised that they visited just about every day.
Whilst we did not expect 5 star luxury, we would certainly not return, and the whole apartment complex and the apartment itself are in dire need of an overhaul.
Gordon Baldwin
The sands beach has a fantastic layout. That is the only thing positive to say about this hotel. The rooms are tired and need a complete overhaul. We have been moved three times. The final straw was the cockroach infestation.
The restaurant should be closed down. Often poor selection of food and not always warm. Good job for microwaves. Would NOT recommend staying here,
The restaurant should be closed down on health and safety reason. Birds flying freely around the place landing on prepared food areas.
Can't understand why Jet 2 would promote this hotel to anyone. Kindest thing would be to close it down and refurbish it.
Samantha Rigby
Stayed here for 4 nights with my husband for his 40th, our room was spacious, clean and modern, it seems they are updating the rooms gradually, this hotel was clean, bed was so comfy, great location, and not 1 cockroach seen. Its a beautiful hotel, we stayed for bed and breakfast. The food was very nice and a huge selection! Really cant fault our stay here.
Steve Clough
We are here at the moment and thoroughly enjoying it.
Yes the rooms are a bit tired but immaculately clean and functional.
The pool areas areas are beautiful as is the weather at the moment.
Easy access to the beach with a
Lovely walk into town.
Loving it 😎🌴
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4.8
Google reviews (615)
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Found in the vibrant heart of Corralejo, Fuerteventura, Buendía Corralejo Nohotel offers a unique blend of luxury and local charm, inviting travellers to experience the island like a true resident. At Buendía Corralejo Nohotel, you're not just visiting...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (615)
ele barker
What a fantastic place! So welcome from the moment you arrive! Loved that its not a traditional welcome desk! Rooms are immaculate! Love the pool area! Pool towels are in your room ready!
One thing to note (not a complaint but if you booked with Jet2 you wouldn't be aware of)..this is a complete aparthotel, which means that your towels are not changed in the week (unless you pay for it) & you do not get cleaning/beds made/changed during your stay (this is fine by me but not obvious in Jet2 information).
There is no handsoap (well a small bar) but no shower gel, shampoo conditioner that you might expect in a hotel (again fine be me, we'd brought our own) but worth mentioning as some people assume it's there. There is washing up liquid, cloths,dishwasher tablets, tea towel, coffee machines and beautiful plates and cups! Lovely location & open the windows for a beautiful Seaview & breeze.
What could be useful is a coat rack downstairs for coats and towels. But the thoughtfulness that has gone into these apartments is fantastic!! (Free pool table, tablefootball, games, blankets etc etc.)An amazing place to stay,Thank you 😊
Anastasia Sinitsyna
Great place, big, spacious rooms, very good common space and 2 bedrooms upstairs. Kitchen area is well organised, equipped with good quality stuff. The bathroom is a bit outdated, but all works fine. Pool area is great, enough places for everyone. Breakfast was very tasty, good choice and freshly made. Location of the hotel is very convenient, everything is nearby: shops, beach, bars, restaurants.
Tony Percival
I could say how great the facilities are or how nice the rooms are or even the exemplary level of cleaning, but that would simply repeat most of the other excellent reviews.
For me, what sets the Buendía apart from other similar hotels is the Staff!!!
From the moment we first arrived and checked in, it really did feel like we were staying with friends.
We were staying for 28 days to celebrate the start of our retirement. Unfortunately on the morning of day 11, I tripped and broke my hip.
Following surgery at the Hospital in Puerto Del Rossario I was discharged 3 days later.
The help and support given to myself and my wife from all of the staff was just amazing! Both whilst we were in the hospital and when we returned.
We really cannot emphasise just how accommodating and helpful the whole team were.
Special thanks to Pablo, Emanuele, Erica, Alvaro, and Alex the Manager (sorry if I’ve misspelt or missed anyone).
All the cleaning team for putting up with me asking them to move their cleaning trolleys every time I needed to pass in my wheelchair and the young lady who works in Waves, who helped my wife to look out for the ambulance on the day of the accident.
The Buendía is a special place with very special people and we look forward to seeing you all again in January 2027, and I promise not to break anything! ❤️
,
Julie Stone
Stayed here for a week over Christmas and it’s absolutely superb. The apartments are fully equipped for self catering - but they also have a super buffet breakfast and lunch and drinks can be bought throughout the day. The beds are big and super comfortable and the apartments come with a terrace or balcony.
The staff are friendly and helpful - the dishwasher in our apartment malfunctioned and less than an hour later it was replaced - what great service!
The pool beds are really comfy and we didn’t have a problem getting one even on Christmas Day.
The hotel is really conveniently situated with multiple bars, restaurants and supermarkets all within easy walking distance. We will be back!
Kate Squirrelspy
Recently stayed her for a week. Room are lovely, very clean, absolutely massive comfy bed. The shower was surprisingly good and there was always plenty of hot water available. Kitchen is well equipped and the lounge sofa was great. There was a complimentary bottle of water in the fridge on arrival which was a lovely touch. Plenty of space and room to put things.
We didn't use the pool so can't comment on that but the pool bar was great and served really good food. Didn't have breakfast which is a different menu. The staff were all really friendly and helpful. Location: its on the edge of Corralejo so quiet at night but very easy walking distance to shops, restaurants and bars.
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4.2
Google reviews (4430)
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€561
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Take flight for a feast of relaxation, leisure and entertainment at H10 Tenerife Playa, a fabulous escape in the lively resort of Puerto de la Cruz in the sun-kissed island of Tenerife. This charming seafront retreat is surrounded by nature and close...
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Up to 15% Off when travelling between 22/01/2026 - 04/06/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (4430)
Cat B
We stayed here as a family of 4 and booked a family room that ended up looking nothing like the photo, however was suitable for the 4 of us. The bed was big enough to fit myself, my husband and our two children, however there were two extra beds if needed. We had an issue locking the sliding doors but the maitanence man came straight away and fixed it.
We couldn’t fault the cleanliness in the room, it was cleaned every day to a good standard. We did find two cockroaches and they were swiftly removed by the cleaner the next day. The carpet down the back stairs needs replacing, it’s dirty and stained.
The downsides to the room was that it stunk like a sewer throughout the day and the bath was rusty.
The staff at reception were great but the staff in the main restaurant really let them down, they’re rude, ignore you and are standoffish. We were waiting to be seated for ages but he was too busy on his phone so we just walked in and seated ourselves.
The pool area is clean, plenty of spaces to sit and if you ask, they’ll heat the pool for you.
The biggest issue with this hotel is the food. Breakfast is ok, lunch is poor with very limited variety and dinner was just either cold, random or inedible. We paid for half board but should have done B&B as we ate out for lunch and dinner everyday so was a huge waste of money for us. They don’t change the labels of the food often, with a plum cake being labelled for a different cake every day. It offers a great view but that’s the only benefit. I wouldn’t return to this hotel due to the food alone.
There is no child friendly food here. The entertainment starts so late it’s not feasible for children and it is not a child friendly hotel.
It’s in a great location but the food and service lets it down. I wouldn’t personally recommend.
Sverrir Sverrisson
DO NOT BOOK the all inclusive with this hotel. There is a fridge in your room but with nothing inside. No necessary utensils (cups/glass/spoon) or complementary stuff like tea. You can hear the people on the next room. At the bar area, service is a bit unfair - the table next to us got to order drinks 3 times we only get 1 time, we even approach the other bartender, but said we have to wait for the waiter which we did, but just passes us everytime we try to get her attention. It makes us feel like they perfer other customers and we book the all inclusive - should add another staff to get the orders during busy hours. .Food is really oily and not worth for all inclusive. Also disappointing service - waiter appointed us a table then after we got the food from the counter, somebody already took our place. So we move to another table ,but the waiter/staff saw us and they were so rude telling us not to sit on that table, yeah we knew we have to wait to be sitted, but they also have to pay attention where to assign the guests to be sitted. That table was empty by the way should have just made us sit there. The beds are old and uncomfortable when you move they squeek alot. Been to a cheaper hotel/airbnb at least they give you a kettle coffee mugs and even coffee, but no such thing here- which is very surprising. Like booking all inclusive but not even a complimentary water????. Not worth to stay for a couple of days. And this is just day 2 here will update
Dayana Rodrigues
The staff at the hotel provided exceptional service throughout our stay—they truly made us feel at home with their warmth and attentiveness. The buffet food was also quite good and satisfying. However, the hotel facilities feel rather outdated. The pools are surrounded by excessive vegetation, which blocks sunlight from reaching many of the loungers. During this time of year, this makes it very difficult to fully enjoy the pool area. This also impacts the room views; what was advertised as a "sea view" turned out to be mostly obstructed by trees and the hotel's own landscaping.
Additionally, the rooms are very small, the walls are thin (you can hear the neighbors clearly), and we encountered cockroaches. I don't understand how this property is rated as a 4-star hotel—it honestly feels more like a 3-star at best.
OldMaple _
Check-in: + 5. Took a while but he was very informative.
Room: 3. we received an ‚upgrade‘ to a family room. Which meant we had to listen to the screaming child next door. Thx.
Restaurant: ~4. Overall the food was ok. Breakfast very good; dinner a bit of a toss between the two nights.
Compared to what H10 publishes for Grand Class members (which we are):
5% discount - ok
Welcome gift - no
Lunch bon for two - ok
20% off bars and restaurants - no
Daily turndown service - ok
Bathroad & slippers - no
Hot watter kettle in the room - no
Complimentary minibar - no
The last time we booked with H10 was for their hotel in Adeje (where we got an upgrade to a bungalow, were served a bottle of cava, and were treated to a very personal and welcomng experience). There you really do get the full benefits of being a Grand Class member; in PdlC, obviously not. Which is too bad as they are in a perfect location.
Tough to give a recommendation as the experience fell well below meet expectations.
farbe123
Worst Hotel ever!
Not sure if 4 stars still means anything when I see what’s going on here.
The buffet is very dirty, the staff just puts out dirty dishes right out of the (malfunctioning?) dishwasher and doenst care about it.
Most dishes are dirty so you need to hunt for ceanish ones. It’s not just on a single day either, it’s every day.
Food is also very lacking in flavor but full of oil to make it somewhat tasty. It’s obvious that they use leftovers to prepare new meals.
Food is also cold most of the time regardless when you arrive (cold even when the buffet just opens)
Rooms are tiny, windows and doors aren’t even remotely noise tight
Not recommended! Not even if it was 1/2 price or labeled as a two star hotel
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4.2
Google reviews (2662)
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4.2
Google reviews (2662)
cuddlychops
We stayed at THB Lanzarote Beach in Costa Teguise in December. We booked a room with a view of the pool, but were first given a room overlooking the parking and bins. It was very noisy at night because staff were throwing empty glass bottles into the bins around 2am. We tried to report this at reception, but at first we were ignored and fobbed off. Eventually, we were moved to a different room with an upgrade, which was much better.
The hotel facilities were nice, with a good pool area and clean rooms once we were moved. The food was good, with a decent choice and tasty options. Staff at the restaurant were friendly and helpful.
That said, the hotel did not feel like a proper 4-star. The initial room and the way our complaint was handled left a bad impression. It is worth checking your room carefully on arrival.
If you get a good room, the stay can be pleasant, and the facilities make it easy to enjoy the holiday. Just be aware that noise and poor service can be an issue, and it may take persistence to get things sorted. We were glad when we finally got a better room.
Nicki Wood
Couldn't fault our stay at the hotel. Stayed for 6 nights. Arrived early to check in and was called when room was ready. Room was clean, modern and had all the amenities you need. Beautiful sea view from room, loved sitting out on balcony early in the morning and watching the sunrise.
Food was good. Lots of choice in the buffet for breakfast and evening meal. Drinks were reasonably priced as we were only half board.
Great location, steps out of the back of the hotel take you straight on to the promenade and to the beach. Fabulous hotel
Clare
The staff are lovely at the hotel and the breakfast had a great choice and the location is very central and 2 minutes to the beach but the hotel is in bad need of a refurbishment, especially the pool view rooms. Our room had a bad smell and the beds sank in the middle, the AC was noisy and didnt actually cool the room, thankfully we could leave the balcony door open. The gym also needs upgrading, it is very small with most of the weights missing, but great location if you want to go for a run. Sadly I wouldn't stay at this hotel again.
Sharon Tyson
On arrival we were told we'd been upgraded to a sea view room! Great we thought until we realised it was a down grade, everyone with a pool view got sun on the balcony and could sit and watch what was going on our balcony was too cold to sit out!
The rest of the hotel was fabulous the food was great the drinks were large and we've never met such friendlier staff they really did make the holiday!
What we can't understand though is why is there a horrible metal side cabinets? They need replacing immediately!
Clare Knight
Lovely hotel and staff. Throughly enjoyed our stay. Food very good and hotel location could not be better. Rosemary the animation lady was excellent. Definately going again
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3.8
Google reviews (5405)
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Discover the stunning paradise of Costa Teguise in Lanzarote and discover the enchanting Hotel Beatriz Costa & Spa – a luxurious haven where relaxation and pure indulgence await. Nestled in one of Lanzarote's most fantastic destinations, this exquisite...
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3.8
Google reviews (5405)
Elliot Wollen
Having just returned this is my honest review…
Probably the worst hotel I’ve ever stayed in:
- Rooms are so dated with stained carpets and shabby/broken furniture, bed is incredibly hard, there is very limited plug sockets, walls are thin you can hear everything in neighbouring rooms, curtains thin so light just pours through.
- Food is revolting attached some pictures, had raw chicken from the grilled meats section when we alerted staff nobody cared.
Food is tasteless and like warm/cold we both felt unwell from eating the food.
- Drink choices are limited and the £1 cup deposit is bizarre. Everyone’s bringing their water bottles to meal times are there is a lack of drinking water taps in the hotel.
- Some staff are friendly but many are rude and just seem fed up.
- entertainment is shocking and very limited.
- hotel is very dark get rid of the curtains covering windows and turn some more lights on it just feels oppressive.
- location is quite far out of the main town 20+ minute walk to the beach and it’s uphill on the way home, there is taxis but local taxi company can be challenging!
- indoor pool closed as its broken we were told.
There is just a complete lack of care shown to guests and lots of rules etc which just make things a bit of a pain when your on holiday and want to have a relaxing enjoyable team.
Would never return unless they have a full refurbishment, definitely don’t book this hotel go somewhere else.
john mahon
A very large hotel on the outskirts of the town. Very clean and well decorated but a Little bit dated but adequate. The staff are great. We arrived after midnight and they had a salad, drinks, etc waiting for us. We had a car so no problem for us to get to town but plenty of cheap taxis. An impressive hotel overall.
¿ ?
Yes, the facilities are a bit outdated, but they have been maintained and cleaned at their best every day!
The service was good enough; just a little minus was the incident with the shower gel cap that was broken, and it took them four days to replace it despite us asking almost every day, as we didn't have any soap to wash ourselves. They did, however, provide an alternative after several requests from us.
The food was really just okay... it's not great, but since there's a bit of variety, we could often manage to find something to eat. The dessert section has always been quite disappointing...
Jen Fullen
My 1st time to this hotel, it's a big hotel, all bedrooms have a pool view, 3 glass elevators to all floors, Large restaurant with buffet style food, which is OK nothing special.
Large outdoor space 3 pools, tennis courts ect. Rooms are fine if a little dated, fridge but No kettle, can be gotten for a fee from reception.
Shuttle bus available 3 times daily into town or easily walked about 20 minutes, All in all a good hotel for a smaller budget.
mark willis
No kettle and room was dated and damaged. Could not flush the toilet as the panel was broken. You do get UK channels on the TV which is a plus.
Restraunt food average with limited options which do get boring after a few days. Hot water/cofffe machine only on at breakfast not during lunch or dinner. The staff in the restraunt were great and very friendy to our little one, they were always happy to help. We found the bar staff rude, there is a blonde female who works at the bar of a night who was not friendy at all, you almost felt awkward asking her for an all-inclusive drink. The all-inclusive drinks were okay but we have had a lot better, the cocktails were basically from a pre-mixed ice machine, very average.
The location was poor. Its a good 25/30 minute walk to the centre and to the beach. The taxi's are cheap and are about 5 euros each way. The hotel offer a free suttle 3 times a day which drops you off at the beach but not the family friendy one so you still have to walk.
The pools were cold as expected due to it being Feburary but one pool was heated with was good for my little one as she was still able to have a swim. The indoor pool was not in use which was not ideal. The entertainment in the night was basic. We stayed the first two nights however it was poor in our view so we went out to the town centre on our last two nights. You can tell the hotel was probably a 4 or 5 star hotel back in the day but its been left to run down and is tired and dated.
Overall we enjoyed Lanzarote and we will be back but we would not stay at the Beatriz again as there are better hotels.
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3.6
Google reviews (5461)
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3.6
Google reviews (5461)
Charlotte
Great location sea views from our room amazing people there were all really nice we was lucky with the weather 25 in February. We went on a boat trip bit disappointing as didn't see the dolphins but chose a booking outside of the hotel. Nice Spa local and beach clubs and the hard rock cafe lots of posh shops. No complaints really apart from the wifi and data service from my work lap top missed a meeting. The buffet food was nice as all inclusive. Not much chose for cocktails but the beach bars local have a good choice of cocktails. Towels on sunbeds all day some days not enough sunbeds perhaps need some more. The entertainment team was really good lots of activities. Good location for pick up to exclusions days out. The monkey park is local we had a taxi pick up. Ideal family hotel relaxing.
Burcu Engin
English:
This hotel is truly a pleasure. I traveled alone and I really want to compliment them. Even though it is a large hotel, everything is very well organized and runs smoothly. My room had a sea view and it was spacious. The cleaning service is excellent. The breakfasts are very good, and the hotel location is also fantastic. One of the best things is that there is a great walking and running path right in front of the hotel. I would definitely recommend it with confidence.
Елена Кальване
We stayed at Sol Tenerife for two weeks in early January 2026. The location is excellent (10/10): right on the waterfront and in the center of Playa de las Américas, with easy access to shops, restaurants, and beaches. The hotel is bright, but there is a high chance of getting a room on the non-sunny side, so I recommend requesting a sunny room in advance.
Unfortunately, our stay was negatively impacted by bed bugs. During the second week, we were bitten after using an extra blanket from the wardrobe. The management reacted quickly, moved us to another room, and cleaned all our belongings. However, we noticed other guests with similar bites, which suggests this may not be an isolated issue. Our parents, staying in a different room, had no problems.
Another downside is the noise. The surrounding bars and clubs are very loud, especially on weekends, making this hotel unsuitable for sensitive sleepers. The staff try their best, but due to the hotel’s size, some issues seem difficult to resolve fully.
Paige Thomas
I stayed at Sol Tenerife for the second time from 20th January to 5th February this year, and once again, I had a wonderful holiday overall.
First and foremost, I cannot praise the entertainment team highly enough. Daniel, Noemi, Nadia and David are truly exceptional at what they do. They are the biggest asset to this hotel. They are knowledgeable, friendly, approachable and completely professional and consistently positive at all times. The fitness classes are fantastic, with a great variety on offer to suit different abilities and interests. I particularly love that many of the classes take place in the garden area – it creates such a calm, retreat-like atmosphere that makes the sessions even more enjoyable. The team bring such positive energy to everything they do; they are upbeat, motivating, and always manage to put a smile on your face and lift your mood no matter how you’re feeling. They are genuinely the heart of the hotel and a huge reason I continue to return. Their energy and enthusiasm enhance the guest experience.
The evening entertainment is also diverse and enjoyable and well worth staying in the hotel in the evening to watch and get involved in.
The bar and restaurant staff are also excellent - welcoming, attentive and always happy to help.
During my stay, I unfortunately had an issue in the restaurant with another holidaymaker who would not leave me alone. A special mention to Alberto, the waiter from the restaurant, who handled the difficult situation quickly and professionally, ensuring I felt safe and supported. I was incredibly grateful for how seriously he took my concerns and how promptly he resolved the matter, he handled the situation with outstanding professionalism. His response was exemplary and made me feel safe and supported, which means a great deal when you are away from home.
In terms of the hotel itself, there are areas that would benefit from a cosmetic upgrade, particularly around the pool where some of the paintwork is beginning to deteriorate. However, this did not prevent me from enjoying my stay, and I would not describe it as a bad hotel at all.
Unfortunately, my experience with the reception staff was disappointing. I had a significant issue with my room, as dirty toilet water was leaking onto the bathroom floor. Despite reporting this three separate times, I was not offered a room change and felt my concerns were not taken seriously. I ultimately had to go through Jet2 to have the situation resolved. This was frustrating and disappointing, especially as the rest of the hotel staff are so attentive and professional.
I would give the entertainment team and bar staff 5 stars for my experience I have had and genuinely cannot praise them enough. However, it is a shame that the front of house experience lets the hotel down. Front-of-house staff are the first point of contact for guests, and in this instance, they failed to provide an acceptable level of service.
That said, the hotel is in a fantastic seafront location and I’ve never had any issues despite Veronica’s being next door. Overall, it’s a great hotel, and in particular, thanks largely to the incredible entertainment team, they are the reason I continue to book this hotel. I have already booked my next two holidays here and genuinely cannot wait to return.
Єгор Мамонтов (Єгорік)
I was here with my mother and 8 years old brother. Hotels rooms seems like an really old. But everything is clean. I saw one little cockroach in the night at the table and that's all.
Workers here are the best. I mean, my little brother would rather stay here than go home. Everyone was so nice to him and he liked everyone there.
Every evening they have special show. Sometimes it's great, sometimes it's a little bit boring.
In conclusion, I liked that hotel. Really miss everyone from the stuff. If someone from you guys reading it - YOU'RE THE BEST! I want to come back to your sunny place, especially when I'm right now in Ukraine, where a lot of blackouts every day.
Miss this place and really happy that I staied here
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4.1
Google reviews (3825)
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A world of relaxation awaits at Melia Costa Atlantis Tenerife, a stunning family-friendly hotel located in the heart of Puerto De La Cruz in northern Tenerife. This beachfront getaway boasts a cutting-edge gym, a glistening swimming pool, and a...
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4.1
Google reviews (3825)
Sarah Olsen
Plus points
- Pleasant, clean and quite smart hotel
- Staff are kind, friendly and helpful
- Very well located just on the edge of town and an easy walk to lots of cafés restaurants, etc.
- Nice bedrooms & public areas
Issues
- Lack of vegetarian food especially at dinner. A lot of food isn’t labelled so you have to keep asking. Even the mixed salads and the soup are usually not veggie. There’s no veggie main course so it’s limited, repetitive and basic
- Outdoor pool isn’t heated and feels pretty chilly
darren davison
Great location, right on the beach front. 2 or 3 minute walk to the main bars restaurants and shops. We upgraded to a sea view room for 25 euros per night, fantastic views of the ocean. The room however is a little tired, needs refreshing and modernising. Also missing some basics, no tea/coffee making facilities (additional charge) no additional bedding , no mini fridge, I might be wrong in thinking that these should be included at a 4 star hotel? Very clean throughout with room cleaned daily. We paid an extra £20 (whole stay) to add evening meal which was buffet style. Not the best choice on offer and most of the cooked food was almost cold. The local restaurants are the place to be. Breakfast however was very good with a great choice including fresh omelette, fried egg and pancakes. I would stay here again but wouldn't bother with the evening meal
Matt Jones
Superb location with excellent amenities for all. Sensible and calm environment with great multi cultural atmosphere. Half board worth it as food variety and quality excellent and superb breakfast. Look no further. Sea view room upgrade worth the funds. North facing so in the shade and excellent views, with great temperatures. Great Turkish spa and facilities in the glass roof top - you do pay extra but worth it. Consider booking directly to earn loyalty points. Rooms well equipped and excellent balconies. The hotel probably would benefit from soft water treatment to aid lime scale, which is common for hard water. We will be back to stay at this hotel again. Great!
Justyna M-M
I was nearly put off booking this hotel because of the poor food reviews. I’ve got to say, I am a foodie and I was not disappointed with half board here. Every time I chose to eat at the hotel, both breakfast and dinner buffet were excellent. Plenty of choice, both European and local cuisine. Ingredients are great and everything is fresh.
The spa on the rooftop is absolutely brilliant and reasonably priced for the offering.
The pool is nice and clean, the hotel rooms great. It doesn’t have a worn out feeling to it.
vivien duffield
Difficult to review overall experience. Rooms should really have had kettle and fridge to be 4 star, very disappointing.
The Spa experience was horrid. The staff were rude and dismissive. Refused a second towel or a robe. I am a large lady age 77 and was expected to walk up a flight of stairs to the pool with 1 skimpy towel.
The water in the pool was cool, described as “hydrothermal” which is definitely against trade description outlines, “thermal” means heat!
Such a shame as we have visited several Melia hotels and Spas, with great customer satisfaction.
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4.1
Google reviews (3518)
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Located in the beautiful southern region of Tenerife, Ona Hollywood Mirage invites you to embark on an unforgettable holiday experience. Full of warm elegance and comfort, our apartments are the perfect choice for couples and families yearning for a...
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4.1
Google reviews (3518)
Karolina Janik
Great service! We had a check-out time at 12, but we were allowed to stay in the hotel until the end of the day (our flight was around 7 PM), and we could even take a shower before heading to the airport. Breakfasts were quite generous. The apartment was fully equipped: kettle, kitchenware, hairdryer, pots, cutlery, even an iron! There was also a sponge and dish soap provided. Every day there was a mini disco for the kids – such a great touch, even off-season. Parking was a bit tricky since the hotel doesn’t have private parking; street parking is very limited. Despite that, we were very happy with the hotel and I highly recommend it!
Ada T
Immediately after landing, we received a message from the hotel that we were being transferred to the neighbouring Mirage Hotel. Without asking about our needs or preferences. We chose a specific room at Beverly Hills Heights because it looked renovated and of a much higher standard than at the Mirage. In addition, at the time of booking, the room we chose was more expensive. We were offered a room which, according to the receptionist, was much better because it "has two bathrooms". Upon entering this part of the hotel, we were struck by the smell of chemicals and the loud noise from the swimming pool. And then there was the lower standard of the early 2000s. We did not agree to this room. We explained our expectations, and the "customer relations" employee laughed in our faces. In the end, we took a room in a quieter part of the hotel, and they gave us a free dinner as compensation. Unfortunately, that room was not quiet either, as the bedroom window overlooked the corridor. In addition, there were ants, no cleaning and a broken hairdryer. The only plus was the breakfast, and that's it. The hotel is good for people who don't mind overbooking and less valuable customers being moved to worse rooms.
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Megan Jane Davies
On route back to the UK after an incredible stay at Hollywood Mirage & I couldn’t leave without sharing just how special this trip has been.
This review is dedicated to the outstanding animation team - especially David & Laura. You both truly went above & beyond to make our stay absolutely unforgettable. From warmly welcoming me to join in the daytime activities to creating the most amazing atmosphere in the evenings, your energy & enthusiasm never went unnoticed.
The evenings were without a doubt the highlight - full of dancing, laughter, & unforgettable moments, especially at the Pink Party! The effort, passion & professionalism from the entire animation team is exceptional. You are all incredible at what you do & it genuinely makes such a difference to the guest experience.
If you’re looking for a place that offers a fantastic variety of entertainment & a team that makes you feel completely included, Hollywood Mirage is the place to be.
I truly hope to visit again in the future & hopefully see some familiar faces around!
Tom b
We had a really enjoyable stay at Hollywood Mirage Hotel and overall would recommend it, especially for families.
The rooms were spacious and very clean. There was plenty to do for kids, and the kids’ club was great — our 2-year-old loved it. The pool area was excellent, with one warm heated pool and two other pools offering lots of entertainment throughout the day.
Unfortunately, the only negative aspect of our stay was an issue with customer service at reception. One receptionist with brown hair was extremely rude to us on two separate occasions and showed very poor customer service skills. We also spoke to another couple who had experienced the same issue with her, which suggests this wasn’t an isolated incident.
Aside from this, everything else about the hotel was very good, and with better consistency in customer service, it would be an excellent family resort.
Naomi Grant
We really enjoyed our stay here! Good value for money for some winter sun. The main pool area was such a great vibe! Popular music, dance routines, competitions, really friendly animation staff. Pool drinks great, pool lunches a little pricey and could be better. The views from our balcony were great and the shower pressure was a dream. Plenty of street parking around the hotel if you rent a car
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4.7
Google reviews (7497)
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Located along the sun-kissed shores of Fuerteventura, the Elba Carlota Beach & Golf Resort offers an exquisite blend of luxury and natural beauty. Situated within a UNESCO Biosphere Reserve, this resort provides a serene escape where the azure Atlantic...
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4.7
Google reviews (7497)
Paolo Boaroli
We really enjoyed our time at the hotel. Everything was perfectly maintained and well structured, creating a very comfortable and pleasant atmosphere. The meals were tasty with a good variety, and the cocktails and drinks were expertly made.
The entertainment program was also a highlight, with fun activities during the day and fantastic performances at night. A special shout-out to Giorgia, whose positivity, warmth, and vibrant personality stand out. She brings so much joy to every moment and truly enhances the whole experience!
Louisa
We had a fantastic experience during our stay at the hotel and everything was very well organized. We especially appreciated the beautiful pool areas and the attention to detail throughout the hotel, which made our holiday feel truly special. The service from all the staff was excellent, always attentive and professional.
The entertainment team deserves special recognition for creating such a fun and lively environment every day. The shows were entertaining and full of energy, and we were truly impressed by the performances. A very special mention goes to Giorgia, who does an excellent job, her talent, professionalism, and stage presence made every show even more enjoyable. Congratulations to the whole team for their amazing work!
marisa silva
We stayed at the hotel for 8 nights in early March. There were some positive aspects, but unfortunately also several issues that affected our overall experience.
**Positive points:**
The staff were polite and friendly throughout our stay. Our room had a comfortable bed and pillows, which made resting easier. The restaurant offered a good variety of food stations, including options for kids, meat, fish, salads, and desserts. We also appreciated that the hotel organised different activities on different days of the week, which was a nice touch for guests looking for entertainment.
**Areas that could be improved:**
One of the main issues was the noise. Our room faced machinery, and the constant noise made it difficult to sleep at night. The view from the room was also disappointing, mainly facing air-conditioning units and pipes, with only a partial view of the pools from the side.
At the buffet restaurant there were often long queues, and unfortunately the food was frequently cold and lacking flavour. We also noticed that some cups and plates were not always properly clean.
Maintenance could also be improved. Our bathtub had rust, so I could not use it and had to rely only on the shower. Additionally, on the third day we left our towels to be replaced, but although they were taken, no clean towels were left. We had to go to reception to request new ones.
The key card system was another inconvenience. During our 8-night stay we had to visit reception six different times to reactivate the room card. Staff suggested it might be caused by keeping the card near a mobile phone, but my card was always kept in my wallet while my phone was separate.
The bar area also seemed too small for the number of guests, with limited seating available, even though this was only the beginning of March and not peak season.
Having travelled to many hotels in different countries, this was unfortunately the first time I felt unable to recommend a hotel based on my overall experience.
Craig Ahlschlager
My wife and I had a 2 week winter break at Elba Carlota.
We booked a junior suite. Which we found spacious, comfortable with a fantastic sea view. Junior suite has the added benefit of a spa bath along with a separate shower, which we found lovely to have.
We had a few minor issues with the facilities, but these were sorted out quickly by staff.
We also booked all inclusive as this is our first time at Fuerteventura and thought we would explore cautiously. The all inclusive offers a buffet for all meals (with various themes changing daily), snacks through the day and soft drinks, water and selected alcohol available throughout the day. The food was better than a lot of buffet food we have previously eaten and was always fresh, well prepared and presented. We did notice that most drinks, besides coffee and fruit juices, are served by staff and need to be ordered. The dining room staff are brilliant. One can see they are very busy, but are still very polite, friendly and efficient.
The poolside bar and snacks are open from 10:30am to 6:30pm. Once again brilliant staff looking after patrons.
The entertaining crew are outstanding. Constantly announcing what activities are coming up. They regularly circulate amongst the guests and keep the information flow updated and pertinent to the days activities.
The cleaning staff also need mention as they are constantly busy and perform an important part of keeping the resort flowing. The cleaners are always friendly, helpful, compassionate even though they are so busy.
The reception desk staff are very helpful and will help with whatever they are able to.
The bar staff, although always busy, will take the time to give everyone excellent service.
Overall the resort has brilliant staff that keep the resort running smoothly and efficiently.
The island itself has a lot to do. From dolphin and whale excursions, through wild life park to lovely restaurants and snorkelling.
We found Fuerteventura to be a more relaxing holiday than a lot of other package holidays and have come away feeling rested and de-stressed.
Amber Wilson
We loved the hotel's location, as it's excellent and allows you to easily enjoy the surrounding area. We especially want to highlight the quality and variety of the food, which was always delicious, as well as the impeccable cleanliness of the rooms and common areas. The hotel's atmosphere is very pleasant and relaxing, ideal for both resting and having fun as a family. The facilities are very well maintained and offer many leisure options throughout the day.
A big thank you to the entertainment team, who fill the hotel with energy and a great atmosphere with music and games. A special thanks to Giorgia and Dan; we loved the Lion King show—it was one of the highlights of our stay.
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Get in the swing of things at the luxurious Hotel LIVVO Dunagolf Suites on the spectacular Spanish island of Gran Canaria. This charming getaway, which is set within the impressive Maspalomas golf course, is the perfect place to practice your swing in...
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3.7
Google reviews (5739)
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Hotel Beatriz Playa & Spa is a luxurious haven set along the golden shores of Puerto del Carmen in Lanzarote. This dazzling beachfront resort captures the very essence of a dream holiday, inviting you to unwind amidst stunning ocean views, lush gardens...
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3.7
Google reviews (5739)
Andrew Byron
Hotel Beatriz Playa & Spa – Mixed Experience
We recently stayed at Hotel Beatriz Playa & Spa and while there were positives, several issues left us disappointed.
The food was genuinely good, with a nice variety and good quality overall. Our room was spacious, regularly cleaned, and had plenty of storage. The mini fridge was useful for keeping drinks cool.
However, there were several frustrating issues. The room had very few plug sockets, making it difficult to charge phones or use appliances like hair straighteners. The hotel’s open-air walkway design also became a safety concern when it rained — the floors were extremely slippery, and there were no warning signs in place.
In the dining area, there was only one toaster for the entire hotel, and it was very inconsistent — sometimes bread toasted in one pass, other times it needed three or four attempts. On one occasion, we also had to wait around 10 minutes for hot water for tea, which shouldn’t happen in a hotel of this size.
We were also surprised to be told we had to pay €10 per person for a spa towel, with no explanation as to whether this was a refundable deposit or a one-time charge. The lack of clarity made it feel excessive.
The biggest issue was the inconsistent smoking policy. Reception told us it was strictly non-smoking except outside the front entrance. However, we saw guests smoking by the pool and outside the buffet area, with ashtrays clearly available. The mixed messages were confusing and poorly managed.
Overall, the hotel has potential, but clearer communication, better organisation, and improved safety measures are needed.
Maisy Eyre
It was a wonderful holiday, perfect place if you want to go to the beach! The buffet is amazing including the drinks. The pool was nice it has one salt water one and one chlorine one. The arcade is great 👏 my kids spent hours there! Only bit about the holiday I didn't enjoy was the cockroaches! If you wasn't in your room by 9pm you'd be attacked by them! One floor you couldnt even walk on it neither could you see the actual floor their was that many! Would go again it was a memorable holiday!
Jeni Hall
In general the hotel wasn't too bad. However the food was too bland for my taste. The oriental buffet tasted nothing like anything Asian that I've ever tried. Whoever made that needs to learn a great deal more about spices!
The spa was excellent, I was very impressed. I had a very relaxing massage and spent time in the warm water of the indoor pool with many different water jets. One outdoor pool was pleasantly heated and ideal when the sun came out.
Unfortunately the bar areas were not very welcoming but we didn't have to go too far away to find more convivial venues.
I thought the location was excellent for long, seaside walks to the busier parts of the resort but away from the noisy bars and restaurants. There is enough beach, stretching for miles, to cater for any number of tourists without overcrowding.
Overall we had a pleasant stay but feel that your cooks need more training.
Slobodan Petrovic
Decent hotel, dated and definitely needed some good renovation. Over all honestly if ware not bothering about the decor then it’s good place. There some ,,rules,, like deposit of euro for your plastic cup, reservation to have breakfast in terrace I been denied coffee although was plenty of empty seats. Location it’s what make this hotel good. I was all inclusive, breakfast good and lunch was good dinner was repetitive and not appetising. Don’t let negative comments put you off booking this hotel it’s average and good for short winter break.
josje vb
I’m currently staying at the hotel and i noticed that the animation team introduced a new activity. Curious to see what it was about, I decided to participate. The activity was held in the hotel’s show bar and turned out to be a great experience. Lara and Catalina from the animation team were incredibly friendly and patient, which made everything even more enjoyable! If you’re looking to try something different during your stay, I would definitely recommend joining this activity!!!!!
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4.5
Google reviews (1357)
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Located close to the amazing beaches and pristine golf courses of Playa del Inglés, Sol Barbacan is a luxurious, family-friendly hotel on the sun-kissed island of Gran Canaria. Relax in your spacious accommodation, dive into the refreshing swimming...
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4.5
Google reviews (1357)
David Braun
We stayed at the hotel from February 11th to February 18th and had a spacious double room with a terrace. The room itself was very large and comfortable. From the moment we arrived, we were warmly welcomed, and every detail of our stay was carefully explained.
The breakfast buffet was impressive, and the service staff were incredibly friendly, attentive, and professional. It was immediately noticeable how much the hospitality here differs positively from what we are used to in Germany. Everyone we encountered was polite, attentive, and genuinely kind.
The hotel’s entertainment and programs were outstanding, and we felt very comfortable throughout our stay. The housekeeping was excellent, and every request we had was fulfilled promptly and with care.
We can only highly recommend this hotel. The combination of spacious rooms, exceptional breakfast, and outstanding service staff makes it an unforgettable experience. If you are planning a stay in Gran Canaria, this hotel is an excellent choice!
Richard Warburton
We spent 3 weeks in January in a two bed bungalow. Everything was fine other than the living area could get a little chilly in the evening. Breakfast was a generous buffet and the staff were polite and friendly. The place was extremely well located and very well run.
Andy Shannon
My family enjoyed staying at Sol Barbican. The 2-bed bungalows are great for families - a perfect combination of hotel amenities with some space and privacy for a family. Slightly odd the large bedroom has separated beds (kids room?) while the joint beds room is tiny - but I guess nice for kids to have room to play.
Hotel was quiet in general compared to it's central location - almost like a secret oasis with plenty of restaurants nearby. Having putt-putt is a nice feature (carpet in serious need of replacement). Washer/dryer onsite is helpful. Island pool really was warm, while oddly the whirpool was cold. Main large pool is deep, too bad no walk-in entry for kids or it would be perfect.
Reception staff was especially friendly - I shared a handful of small improvement suggestions and they were receptive. Service staff was hit/miss, most were friend but a few didn't seem unhappy - one was especially put off by my request for a pot for tea :| Nightly performers were better than expected for such a small crowd - the acrobat one evening really was entertaining!
Breakfast and dinner buffets were very good for a relatively small hotel - I hope they decide to open the front courtyard in the sun for breakfast and provide tea pods. Lunch menu is unexpectedly large, even had caprese salad
The low point was probably the kids club, very small room with (when we visited) a young man who clearly didn't know kids - told us none of the listed activities were actually done because "some kids might not want to do them". So when we showed up for crafts at 11am one day nothing was out. If you have activities listed - I'd suggest actually doing them to get kids involved.
So as long as you don't expect an amazing kids club, definitely check out Sol Barbacan for a nice stay and great value.
Outi Piirto-Maijala
Location was great. Everything was near. 2/3 pools were warm, which was nice. Rooms were cleaned every day.
Only thing that slightly bothered was the sewer smell from the toilet.
Other thing was, beacause our room faced the busy road and loungebar, the noice was quite loud. But luckily, when you closed the bedroom door, you couldnt here anything. Overall expirience was really nice and could go to this hotel again.
Lea C
We had a 1-bed apartment on 1st floor, which is level with the pool. The room was clean and functional, the bed was very comfy. Our little patio area had a good amount of privacy. It was very handy being able to swim in the pool and then walk back to our own patio rather than sitting on the loungers by the pool. The patio came with table, two chairs and two sun loungers. All staff we dealt with was super friendly and professional. The location is great too - beach, shops and restaurants all in walking distance. Taxi from the main strip to the hotel is only about 5 euro. Plenty of activities in the hotel and nearby. Would happily go back again!
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4.0
Google reviews (2021)
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Lazy days and entertaining nights await at Hotel Drago Park by Pierre & Vacances, a fabulous family-friendly getaway in the charming resort of Costa Calma in sun-drenched Fuerteventura. You’ll spend restful nights in a tastefully-room boasting a myriad...
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4.0
Google reviews (2021)
Kat
(Solo trip) I had an amazing time here; people were lovely and friendly, the room was big and comfortable plus felt safe, the food and drinks were great that I got absolutely stuffed! The pool area was great and I did some exercising in the pool with a few older ladies which was fun. The all-inclusive is a must have!
If you want me to nickpick, I guess a small amount of cutlery wasn't as clean and some foods didn't satisfy me, but that is honestly 2% of the hotel; everything was great! They do give you a map of the hotel which you need because I got lost a few times haha!
Staff were helpful and chatty, they say hi and thank you for cleaning after yourself, which I clean up after myself anyway. They helped me when I needed it and directed me to items I didnt know where.
Overall, this was AMAZING for my very first solo trip, please book this place!
Amit Helaoo
We recently stayed at Hotel Drago Park in Fuerteventura for a five-night family getaway in December , and overall, it was a really good experience. We were a family of four—two adults and two kids—and we found the hotel staff to be extremely helpful and friendly, which definitely added to the positive vibe of our stay.
The food at the hotel was decent, though the variety was a bit limited, so if you’re looking for tons of culinary options, you might want to keep that in mind. But what really stood out was the animation team. They were fantastic with the kids, keeping them engaged with arts, crafts, games, and the mini disco in the evenings. Our kids absolutely loved it, and it made the evenings a joy.
The one concern we did have was around the pool area. The tiles got quite slippery when wet, which became a bit of a hazard as we saw a few slips and near-falls. We’d recommend the hotel look into some anti-skid solutions there.
In all, though, it was a great family holiday with warm service and fun entertainment, and we’d happily recommend it—with just that one note of caution around the pool area!
Ilona Matioukhov
We stayed at this hotel for a week. We chose it based on the good reviews, but in reality it turned out to be a complete disappointment.
The rooms are old and clearly in need of renovation. The air conditioning did not work at all, and there was a damp smell in the room that made it difficult to breathe. Every time we used the shower, there was flooding because the water flowed through the glass wall directly onto the floor and then into the room. In addition, there were many small ants living inside the sofa. The sound insulation was extremely poor.
As for the food, the strong alcoholic drinks and house wines were of low quality. The alcohol added to the cocktails, which was supposed to be tequila, gin, and similar spirits, was not authentic but rather some kind of unidentified spirit. It was impossible to drink.
On the positive side, the food itself was very tasty, although the selection was quite limited. I also really liked the view from the bar — it was absolutely fantastic.
I would not recommend this hotel if you don’t want to ruin your vacation.
Jo Woodcock
We have just had a lovely relaxing week at this hotel. The hotel is spotless and the rooms are very spacious. The staff cant do enough for you. We found the food okay. We never went hungry.
There was no fridge in the rooms so you couldn't keep water or milk fresh but we coped.
The beach is 15 minutes walk from the hotel which is a bonus.
Lindsay Hall
Lovely hotel set in the quiet area of Costa Calma. Hotel was absolutely spotless, rooms cleaned every day and staff constantly around cleaning communal areas and keeping the buffet areas spotless during dinner service. Food was delicious with plenty of choice, something fresh on the grill every day (chicken, fish, steak etc) and fab range of salads was our go to but wide range of food from pizza, pasta, chips, burgers, stews, rice, fruit, Desserts, ice cream etc. Pool area kept beautifully clean, grounds team do an amazing job on the lush floral and fauna dotted around. Animation team were great, providing a nice range of activities throughout the day. We all loved Linda! Not sure where she gets her energy from but she was on her A game all day long bringing an infectious enthusiasm to everything. Kids club was great for the little ones to escape too for a couple of hours with different crafts and activities every day. Not much to do in the immediate local area (but we knew that before booking and we're happy with a hotel-based quiet week away) but a 15min stroll gets you down to the beautiful sandy beach...take googles/snorkels! Some amazing fish to be seen around the rocks without having to swim too far out. We've had a great stay and would highly recommend to others!
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3.8
Google reviews (2362)
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Welcome to SBH Club Paraiso Playa - where luxury combines with tranquillity on the stunning shores of Esquinzo Beach in Fuerteventura. Nestled in a truly heavenly location, this hotel is an oasis of relaxation and excitement, offering two heated...
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3.8
Google reviews (2362)
Lucy Finn
They never warn you about the fact that this hotel is right next to. naturist beach.
We were thoroughly shocked when we realise this.
The hotel is very dated. But value for money.
Buffet was mostly catered for the German and European community but chips are always on the menu. 👍🏾
The entertainment crew did their best to keep everyone happy. But even they couldn’t fix the sad state of this hotel.
Evening entertainment is only fun when the “variety show” is on.
Overall: would not recommend. If you MUST book the SBH Maxorata.
S B
Unhappy & dissapointed
1. Tobacco worth approximately £140 disappeared from our hotel room. When we reported this to reception, staff acted oblivious and did not take the matter seriously. After checking reviews from other guests, we discovered that theft has been reported by multiple visitors, which made us feel very uncomfortable about our belongings and safety.
2. After this we were warned by another holiday maker tha hotel staff entered our room even when a “Do Not Disturb” sign was clearly displayed on the door. Too bad he couldn’t have warned us before some item went missing.
3. Basic amenities were not properly replenished. Our toilet roll was not replaced and we had to go to reception ourselves to request more.
4. We paid extra for a sea view room, however our view was primarily a yellow building, which is not what we expected when paying for this upgrade.
5. The hotel description on the website states that there is “WiFi signal in public areas”. In reality, we had almost no phone WiFi signal anywhere in the hotel except occasionally on the balcony. This resulted in a significant and unexpected phone bill as we had to rely on mobile data.
6. Due to the ongoing issues and the fact we no longer felt comfortable or safe, we decided to leave the hotel early. Upon checking out, we were also charged €1 for coffee despite the hotel being advertised as all-inclusive. We do not even drink coffee.
7. There was a constant and extremely unpleasant sewage smell coming from the bathroom throughout our stay.
8. Housekeeping repeatedly threw away our unfinished bottles of water, which forced us to purchase more from the hotel shop unnecessarily.
9. Many cockroaches.
Overall, this holiday fell far below the standard that was advertised at the time of booking. The combination of “missing items”, poor service, misleading information and the unsanitary conditions meant that we were unable to enjoy the holiday we paid for and even felt forced to leave early.
Unhappy & dissapointed
If we could rate lower we would. 0/10 do not recommend.
Chris Jupe
The guy on reception was welcoming and helpful. I had a great room, clean and spacious, the maid kept it immaculate. The food was varied, high quality and there was loads of choice. The dining staff were fantastic, Deborah in particular stood out, she was like a highly efficient machine moving around clearing and making up tables non stop, with no disturbance and a friendly demeanor, a true asset to the hotel. The location was right on top of a long quiet, beautiful sandy beach, perfect for walking and wind wate sports. Overall i had a fantastic holiday here and hoping to return in February, many thanks from Chris, room 0429.
Liliana Lv
The hotel has a fantastic location, just steps away from a wonderful beach, which truly made the stay special. The surroundings are peaceful and quiet, creating a perfect atmosphere for a relaxing holiday. The food was delicious and varied, offering something for everyone.
While the rooms could benefit from some refreshing in the future, the comfort, calm environment, and especially the close proximity to the beautiful beach made my overall experience truly enjoyable.
I had a great, relaxing stay and would happily return.
sangee ganesh
The hotel is in an excellent location on a beautiful, secluded beach. It offers all the essential facilities, and the staff are truly wonderful—friendly, helpful, and welcoming throughout our stay.
One thing to note is that the hotel is quite isolated. The nearest town, Morro Jable, is about a 10-minute bus ride away, which may be inconvenient for guests who prefer to be closer to shops and other activities.
The rooms are spacious; we stayed in a family room for four nights and found it very comfortable. However, the rooms would benefit from some minor updates, such as fresh curtains or new wardrobe doors, to give them a more modern feel.
The buffet offered a wide range of dishes; however, as a vegetarian, I felt the variety was somewhat limited compared to the options available for meat-eaters. Toward the end of our holiday, my 11-year-old daughter experienced an allergic reaction to mosquito bites on her arms and face, which was quite upsetting for her.
Unfortunately, the swimming pools were very cold, and we were unable to use them as much as we would have liked. As stated in the advertisement, the pool temperature was meant to be maintained, but this did not seem to be the case during our stay.
It would also be helpful if reception staff could provide clearer information regarding shuttle services to and from the airport.
Additionally, there were many nude sunbathers on the beach. While this appears to be common across Fuerteventura—as we also noticed it on Morro Jable beaches—it may be surprising for families who are not expecting it.
Overall, any shortcomings of the hotel were more than compensated for by the stunning nearby beach (Turquoise water and white sand) and the excellent staff. During our stay, we met several guests who were visiting for the second or even third time, which says a lot about the hotel’s appeal. I would definitely recommend this hotel to anyone looking for a relaxing, beach-focused holiday.
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4.0
Google reviews (3173)
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Discover the ultimate blend of relaxation and family fun at Sol Fuerteventura Jandia - All Suites, a stunning hotel just moments away from a beautiful beach, Jandía nature park and a picture-perfect golf course. This serene oasis is located in Morro...
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Up to 15% Off when travelling between 01/05/2026 - 31/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.0
Google reviews (3173)
Nev Richard
This was our 3rd visit to Fuerteventura, and first time staying at the Sol Fuerteventura Jandia.
Room A429 was reasonably sized, with a good sized balcony offering a partial sea view. The room comes with a smart TV in the main room and a smaller TV in the bedroom. There is also a good amount of clothes storage, a small fridge and a safe for storing valuables.
Unfortunately the WiFi in our room stopped working the day after we arrived, and despite contacting reception staff about this on 5 separate occasions over the remaining 5 days of our holiday, the WiFi was still not working when we left. This means you cannot use the smart TVs to stream things like Netflix or Disney+.
The Hotel has a decent sized swimming pool, with a much smaller paddling pool at the back of it. Be advised that with only one main pool area, the bathing area is usually full up by around 10:30 am. Alternatively, the beach is about 5 minutes walk from the hotel reception.
The buffet food in the restaurant was of a generally high standard, with a fairly good variety of options throughout our 6 day stay. Drinks are self service from coffee machines and fruit juice or wine and beer dispensers.
Be advised that this hotel is close to the southern tip of the island, and was the last of 12 stops our Jet2 coach made on it's way from the airport. This meant a commute time of around 2 hours and 30 minutes each way.
Larisa Raicov
A wonderful stay (sad to be checking out today!). We stayed for 9 days with a 4 year old and nearly 2 year old. The hotel is amazing, from the location, the rooms, the heated pool, the staff who couldn’t do more for the guests & service.
We were half board, the food is varied and nice. Probably not the best we’ve had but the rest of the hotel more than makes up for it & it’s still decent. It may help to have more themed nights to keep it more focused/varied.
The kids entertainment was brilliant, our kids loved the circus & acrobatic shows, bouncy castle etc.
Location is incredible, 5 min to the beach and 10-15 into morro jable which is beautiful.
We did the Oasis Animal Park too which is so worth it!
The hotel is spotless, the pool area, the rooms are cleaned daily. We would 100% rebook and we found it to be incredible value for money.
Thank you for a wonderful stay , we absolutely loved it!
Carley Stubbins
This is our 3rd time staying at this resort and we paid more for this room than any of the others, but unfortunately, experienced more issues!
The door was damaged and difficult to open, plus my partner’s key failed twice so he needed to get replacements. Mine failed once and needed to be reset.
The safe was a nightmare to get in and out of each time we tried to use it.
There was no kettle in the room this time and we had to purchase one!
The food was average and the temperature of the food worse. My partner had to keep microwaving his and he hates microwaved food but used it out of necessity. Our best meals were off site.
If you want to book any adult activities on site, you cannot just go to reception, you need to locate a green shirted staff member. That can be more challenging than it sounds.
All of that being said, the location of our suite next to the pool was great, the staff are warm and friendly, the local area is our favourite. So our holiday overall was still absolutely wonderful
Damian Pawlowski
Very disappointing experience. This hotel should not have a 4-star rating.
The problems started immediately at check-in. The receptionist repeatedly said she could not hear me and seemed irritated, even though loud music was playing nearby and people were partying in the lobby area. This is clearly a management issue, not a guest’s fault.
Finding the room at night was extremely frustrating. The directions from reception were unclear and I had to walk around the hotel in the dark with my luggage trying to find the room by myself. No assistance was offered.
We paid extra for a “sea view” room, but the view looked nothing like the photos shown on booking websites. It felt very misleading. When I showed the reception the pictures from the offer, they were initially surprised by my complaint, but eventually admitted that I was right. Unfortunately, after requesting a room change, we were given another room with exactly the same view – facing a building.
That night it was raining and very windy. The entrance door to the room kept banging loudly the entire night, making it impossible to sleep. I had to block the door myself just to reduce the noise. At the same time, rainwater from a gutter was hitting the concrete very loudly, which suggests poor maintenance. To make things worse, the TV kept turning on automatically during the night and started playing hotel advertisements, waking us up several times. In the end, I had to unplug it.
The food situation was also very disappointing. The hotel clearly cannot handle the number of guests staying there. Food items run out quickly and there are long queues for everything. One morning we arrived for breakfast at 9:00 and there were no eggs left, and we were told there would be no more that day. By the time you finally get your food and find a place to sit, it is already cold.
The quality of the food and drinks is very poor. Even tea and coffee were difficult to drink, and the fruit looked old and not fresh.
For the price this hotel charges, you can definitely find much better accommodation. I cannot recommend this place and would strongly advise future guests to consider other options.
Claire Holcombe
This hotel exceeded my expectations having read other reviews.
Checking in was easy and Pablo was amazing. We arrived just before dinner finished. He took our bags and said to get dinner asap. Then he personally carried our bags to our rooms. We were half board. Surprised to find that included palatable alcohol at breakfast (which we never tried) and dinner. Entertainments and sports classes included. Truly spacious suite and balcony. Really peaceful in A block garden view. Food wasnt cold but microwaves were situated by coffee machines if people felt need to reheat anything. I personally find buffets stressful as so busy. But the choice of food was good. Finding a free table was not always easy. The pool was lovely, warm. I booked through booking.com and my filter was for parking. Be aware the parking is not within the hotel ...i would have prefered this....it is free but public which caused a bit of concern especially as the carpark is taken over for market on Thursdays. This is not a problem of course if you are not hiring a car.
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4.5
Google reviews (2203)
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Set in beautiful Costa Teguise, the H10 Suites Lanzarote Gardens has everything you need for a luxurious family holiday. With children's clubs for all ages, a splash pool with a pirate ship and slide, and plenty of sports activities and games, your...
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4.5
Google reviews (2203)
Rebecca Stannard
We've just returned from a 5 night stay here, 2 adults & 2 children and it was the friendliest hotel we have stayed in.
We stayed in a bungalow, and it was a little scruffy, but it was a very big space and served purpose well, it was also cleaned every day and beds made.
In my opinion, the thing that makes this hotel great is the staff, every single one we met was so friendly, everyone said Hello/good morning which is so refreshing, as we stayed in Playa Blanca last year and the staff did not want to be there...
We ate regularly at the hotel, and the food was always really good, the staff worked really hard to keep it topped up, and clear empty plates quickly.
The entertainment was also really good and well worth keeping the kids up for.
The location was perfect, and had great bus services just outside connecting you to the rest of the island.
All in all we would definitely recommend this hotel to families, you wouldnt be disappointed.
Alicia
Food was seriously the best I’ve experienced at an all inclusive resort. Lovely location just a short walk away to beautiful beaches, restaurants and windsurfing. Friendly, competent service. Lovely gardens. Pools were great, everything well cleaned each evening. Some renovation on the far side but only noticed when visiting the tennis courts. We had a garden view with a glimpse of the ocean. The children‘s entertainment crew were very caring and enthusiastic in their work, kids had a lovely time. Highly recommend!!!
Christine Bacon
We’ve just returned from a wonderful stay at H10 Lanzarote Gardens and couldn’t be happier with our experience. From start to finish, nothing was too much trouble.
Our son has multiple allergies, and the way the team handled everything was simply outstanding. Maria and Pablo were incredible — so friendly, professional, and genuinely caring. They made us feel completely at ease, ensuring our son was safe and comfortable throughout our stay. The chefs went above and beyond too, taking the time to talk us through all the options at the buffet and even preparing specific meals when needed. We were so impressed by their attention to detail and the level of care shown.
The Daisy Clubs were also fantastic — so much to do and brilliantly organized for the kids. Our son had an amazing time, which made our holiday even more special.
We would absolutely come again and highly recommend this hotel to any family, especially those with food allergies or dietary needs.
Julie Starkey
We have now visited this hotel 3 times in December for a short break. Nothing is too much trouble and all the staff are soooo friendly. My daughter joined us for the 1st time on our last visit and can't wait to go back. Rooms clean & spacious. Food was varied each night with different themes. We usually arrive with friends and email in advance requesting rooms next/close by and always done. Loves the chipped wristbands on our last visit as no need for room cards etc so no panic you've left card in the room. Hotel situated in a perfect spot...about 10 walk to the square. Pool towels supplied FOC...you can exchange.your stay for €1 per towel.
Highly recommend this hotel. Hopefully see you again in December 😊
Emma Gardner
We stayed here for a family holiday with 2 children 11 months and 5 years in October.
We stayed in a 1 bedroom apartment, half board for 10 nights.
The hotel is very much a family hotel and perfect for young children.
Location
15 minute transfer from the airport which was ideal. I emailed the hotel prior to arrival and they arranged our transfer for us. It was 60euros return and car seats were provided for both the children. The hotel is less than 5 minutes walk from a sandy beach which was perfect. There are plenty of restaurants within a 10 minute walk. There only down side for us was that there were a lot of English restaurants. There were regular buses right outside the hotel which were used once.
Pool
There are 3 pools 2 of which are supposed to be heated the board had the pool temperatures written but I doubt the accuracy as on the last day the baby pool was really warm but the board temperature hadn't changed. The pools were fine if you were moving but unfortunately to cold for young children to sit and pay. The pools were kept clean and there were several lifeguards.
Sunbeds were always reserved early in the morning but if you weren't fussed where you sat you could always find loungers further away from the pool. There were plenty of parasols for shade.
Room
We asked for a top floor room (3 floors) to avoid hearing noise above but the year of was that we had to carry the buggy up the stairs as there was no lift. The room was perfect with enough space for the 4 of us and the little kitchen area was very useful. A highchair was also provided apon request. The room was cleaned daily and we appreciated that they would come back and try again if the sleep sign was on the first time.
Food
The hotel takes allergies very seriously, upon arrival the reception issues a card with any allergies, that you must take to the restaurant each time. Each day the chef showed us round the buffet to let us know what was safe for my son who has a milk and egg allergy. They also gave him some treats which was a nice touch as he was a little limited with desserts but plenty of options with his main. We would have found it easier if the dishes had been labelled with it's allergens as it reduces the risk of human error.
We were glad we only went half board as unfortunately the pool bar that had snacks, sandwiches and lunch bits wouldn't serve him due to contamination.
The food was varied and fresh. It was always replenished and staff were available to answer any questions. The restaurant is organised and we never had to wait more than 5 minutes to be seated even at peek times. The tables were cleared promptly and the restaurant staff were friendly.
Entertainment
We only went to the mini disco each evening which was great. Blyth children loved it and kept all the children entertained.
Kids club
My 5 year old went to daisy club 5 times which he really enjoyed and came back with lots of crafts. There was a long morning session which was busy or a short session in the afternoon which was much quieter. The staff were friendly and took good care of the children.
Overall we had a great holiday and would happily stay again.
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3.9
Google reviews (1871)
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Welcome to SBH Hotel Taro Beach, a fantastic hotel located on the pristine shores of Costa Calma beach in Fuerteventura. Discover a world of captivating beauty, and warm hospitality. Whether you seek a family vacation filled with joyful moments or a...
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3.9
Google reviews (1871)
Claudia Czajkowska
What a lovely stay!
Yes the rooms are a bit dated...but...rooms have been cleaned regularly, nice large bed, fridge and safe, all available in the room. The location of this hotel is fantastic as bedrooms are facing the beach which is only a stone thow away from you.
The food during our stay was outstanding, tasty with a huge variety of different hot and cold dishes.
Fresh fruits every day (we stayed in January), sea food, chocolate fountain and lots and lots more.
Staff is super friendly throughout the hotel.
The only down side of things is that the main language is german (games,Spa, manicure shop etc), so you may feel a little excluded at times. I believe English should be the first language.
The staff speaks English.
Michael Bowden
This is a lovely hotel, right on the beach, rooms are comfy and adequate, but no tea and coffee facilities. Food and drink are all inclusive with great choices and variety. The staff are very friendly and helpful. WiFi was a bit weak in our room, but OK in most of the main areas.
Silvia Morais
We had a wonderful stay at the hotel. The staff were always friendly and kind, greeting us with warm smiles :) The restaurant was very good, especially the breakfast!
Regarding the food, I have one suggestion: it would be great to always have hamburgers and hot dogs available for kids. They’re inexpensive dishes, and children love them! Sometimes there were items left untouched, so swapping them for more kid-friendly options could be a win. Overall, though, the restaurant was enjoyable.
The location is fantastic, with charming little gardens and direct access to the beach. The service provided to guests was outstanding!
I rated this hotel 4.5 instead of 5 for two main reasons: the limited kid-friendly food options and the fact that the rooms—and the entire building—could use some renovation.
Paul Ben
Great location, however definitely not a 4 star hoyel. The rooms are very outdated. Foor is very repetitive and not the best. We had ants in our room and a cockroach.
Agnieszka Byszko
An amazing hotel with great views and access to the beach.
All the staff (bar, kitchen,waiters)are really friendly, polite and do everything to make your stay enjoyable.
The reception staff are really caring and helpful. When I wasn't feeling well they were always attending and doing all they could to help.
The entertainment team was amazing during the day but there wasn't much going on in the evenings. Quite boring in the bar.
Food was the best of all the other hotels I stayed in.
The only downside is that by the pool there isn't enough sun loungers.
There is no kettle in the room but if you ask in the reception they will give it to you.
They also have a beach bar where you can sit in the shade for a moment to enjoy the seaview.
All together it was an amazing holiday, despite the last few days I wasn't well, but I will definitely go back there ☺️
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4.2
Google reviews (1167)
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Nestled in the vibrant Playa del Inglés, Gran Canaria, Hotel LIVVO Anamar Suites offers an exquisite blend of modern elegance and serene relaxation. As you step into the hotel, you're greeted by harmonious sleek architecture and warm interiors. This...
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4.2
Google reviews (1167)
Tamás Szabó
Excellent. The hotel has a chilled, relaxing atmosphere. Soft music playing in the background in the restaurant and pool areas. Our room was spacious, comfortable and it had a very nice décor. Every member of staff we met were friendly and helpful. If you are looking for a place for some relaxing time and good sleep, look no further.
Jackie Brown
Good clean rooms. Check in early was good. Option for room cleaning a bonus so as not to be disturbed every day, plus 2 euros per day to spend at the bar for every day you dont have cleaning. However a very small balcony with no sun was a let down. Breakfast was mediocre and usually cold with Haribo eggs and restaurant very busy so some days quite a wait for a table. Hotel in a good position for restaurants and bar, but a nice quiet area. Would happily return.
Bryan Worth
Well maintained rooms and common areas. Our suite was quite small, but well kept. The self-catering aspect isn't particularly practical, excepting being able to make yourself coffee and tea in your room.
Sound deadening in the soil stacks would help, you could hear every flush and shower from the rooms directly above.
The staff were pleasant, accommodating and helpful.
Wayne Seaman
I like this hotel. The staff are great and the rooms are clean. The only reason for not giving five stars was because I booked the same type of room two years in a row, but the second year there were less amenities in the room than there was previous (no sink, no hob and no coffee machine)...
Roy Henry
Booked this hotel very last min as my air bnb didn’t work out when I arrived. Really lovely hotel, comfy beds. Good breakfast and nice pool with plenty of seating/loungers. Got a lovely bougie feel to the hotel and right by the Yumbo.
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3.9
Google reviews (3521)
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Seek out glorious sunshine, blonde sands and turquoise waters in Fuerteventura at the wonderful SBH Maxorata Resort . Located within very easy reach of the beach, this fantastic holiday complex is a perfect choice for a magical family escape in the...
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3.9
Google reviews (3521)
Kaiine Egan
Wonderful hotel with reasonable prices for a good stay. All the staff we came into contact with were fantastic. This hotel is in a great location with a large selection of pools in different areas making them feel separate to one another. One of the pools located by the daytime bar and snack bar is also heated, which helps a lot for a winter sun / spring getaway. The beach is close by with a nice walk towards it, and is also a stones throw away form many shops with a decent selection of food places.
The food was very decent for what you would expect at this type all inclusive, a nice selection of stuff and even the option to book in to a tapas and Asian style restaurant.
I would definitely recommended this place to all, but I must say from travelling in February the hotel was rather busy, so I cannot account for a summer time experience here, which I would imagine could get very busy.
Thanks SBH for a great stay
Kiera McDonald
Had a great stay at this hotel. Clean, modern, friendly staff. A huge selection of food. Room had a terrace with a sea view, mini fridge, comfy beds, nice bathroom. The hotel felt safe and was a 10 minute walk to the beach. Would definitely recommend.
Samantha Wooff
I’m not one use reviews when booking a holiday. Everyone’s expectations and opinions are different but on this occasion I would have avoided this hotel based on some of the negatives. Firstly, if transfers are included in your package holiday I would consider spending the money on a taxi. It says an hour from the airport but by the time all the drop off have been done it was a 2 hour coach ride. On arrival the hotel look tired and could do with a few touch ups but nothing to cry about. Then reception… chaos. Unorganised, flustered. Lady gave us no information about the 2 restaurants that need booking in advance or could even tell us where our room is, we needed up asking a cleaner. The staff clearly struggle with pressure and can be quite rude. The manager rolled his eyes at me when I asked for a towel and spare pillow as you only have 1 very thin pillow on the bed.
The kitchen staff work really hard and are very friendly and polite. I enjoyed the food. Always a lot of variety.
The poolside again quite tried and needs touching up but the pools themselves are clean.
The view is probably the hotels greatest asset. Breaktaking panorama of the beach.
Overall if you can afford to spend a bit more and go to a different hotel, I would.
Rutger Bonhof
The stay was basically okay, but unfortunately almost everything was broken and dirty. The hangers in the bathroom were broken, the terrace door would not open, and the hallway was dirty. The plaster was damaged everywhere, tiles were broken, wood was rotten, toilets were malfunctioning, and handles were loose or broken. The food was fine, but glasses and cutlery were often still dirty.
I understand that a hotel by the sea is exposed to harsh weather conditions, but this is really not acceptable. On the positive side, the staff were extremely friendly. However… this hotel is absolutely not worthy of four stars. For us, this was the last time. My advice: fully renovate or demolish.
Agnieszka Heinrich
Great location, but the food and drinks were poor. We chose this hotel mainly for the heated pool, but it was only slightly warmer than the unheated one and still too cold. I’ve stayed at another SBH hotel where the water was truly warm and my kids couldn’t get out of it. Here, they mostly played table tennis because the pool was freezing. I give one star only for the hard-working cleaning and restaurant staff. I’m disappointed and will probably not choose SBH hotels again.
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4.5
Google reviews (2104)
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Located on the sunny island of Fuerteventura, the H10 Ocean Suites is a sublime getaway destination for families or couples hoping to escape the stresses of modern life. Situated near a number of sun-kissed beaches and boasting a range of leisure and...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (2104)
Keith Gregory
Stayed for 5 nights half board in February 2026. We had a really enjoyable stay.
All the staff were so friendly and appeared happy to work at the hotel.
2 very nice pools.1 directed at families with children with a couple of slides and water sprays.
The other pool of the same size generally catered for families with older kids and families with no children.
Everywhere is kept spotless and staff take a pride in their work.
Hotel has a good position close to the bars and restaurants.
Beaches are about 10 minutes easy walk away.
We would definitely stay here again if we return to Fuerteventura in the future.
Aem c
Spent a week at H10 Ocean suites with family over Christmas and everyone had a throughly good time. At check in we were offered refreshments, on checking out we were asked if we had had a good holiday, which I believe you should always be asked but in my experience you aren’t. The hotel was superbly situated for everything we wanted to do, close to beaches, close to the nearby volcanos, close to shops and restaurants. The room met our expectations, and was cleaned to a good standard every time we required it. We enjoyed breakfast and lunch, dinner had a little too many fish options for our liking, would have liked a few more other meat options, the poolside snack bar food was fantastic as were the drinks. We found most of the staff to be friendly and helpful. The Christmas Day gala looked fantastic, especially the canapés and desserts. We would recommend this hotel for anyone considering it.
Tracey Carolan
Bed too hard for our taste
Floors always felt dusty but that is possibly time of year. Rooms otherwise spotless and cleaned daily.
Staff all friendly and helpful
Generally not ‘wowed’ by the hotel but difficult to pinpoint reason. Have stayed in better H10 hotels
WiFi rarely worked
Carrying cases up steps to room not ideal
Charles Bellwood
A friend and myself stayed at the H10 Suites last week. The full experience was perfect from start to finish. Very helpful staff on the reception/ check in desk made checking in very easy. The facilities at the hotel are great with lovely fresh food available at every food service. The entertainment on an evening was of very good standard. All in all I would highly recommend anybody to stay at this hotel.
Paul Grubb
We’ve just returned from a 10-night stay at H10 Ocean Suites Corralejo in Fuerteventura, travelling with friends on an all-inclusive basis. The hotel also offers Half Board and Bed & Breakfast.
⭐ 4-star hotel
📍 Right in the centre of Corralejo
🏖️ Around 10 minutes’ walk to the beach
One of the biggest strengths here is the location. You’re about two minutes from the main strip, with shops, supermarkets, bars and restaurants right on your doorstep. The coastline and white sandy beaches are an easy walk, and you’re also close to El Campanario Centre, the Aqua Park, bus stops and the ferry port for Lanzarote.
🛏️ All rooms are suites
Even the standard accommodation is spacious. Our suite had a lounge area, separate sleeping space and a good-sized bathroom. It felt clean, comfortable and ideal for a longer stay. There’s a rotating TV, fridge, coffee machine, tea facilities, safe and air conditioning. Storage was good overall, though we could have done with a few more hangers.
No dedicated USB sockets, so take your usual plugs and chargers.
🍽️ Food & Drink
The main buffet restaurant is open for breakfast, lunch and dinner. The choice isn’t huge compared to some larger H10 hotels, but the quality was consistently good. We always found something we enjoyed, and it was easy to put together a proper meal.
There’s also a pool bar serving lunch and snacks, and an Italian à la carte (Mamma Mia) twice a week, which is a nice change of pace.
🍹 Five bars operate across the day and evening, including pool bars, a lobby bar, entertainment bar and rooftop terrace bar. Service was excellent throughout our stay.
🏊 Two distinct pool areas
There’s a livelier family pool with slides and a separate kids’ area, and a quieter pool with a more adult feel. Both main pools are acclimatised, which makes a real difference. We never struggled to find sunbeds.
The layout works well, with low-rise buildings arranged around the pools and gardens. The grounds are very well maintained and the hotel feels organised without being overwhelming.
🎶 Entertainment & Activities
Evening entertainment was mainly singers and bands. Some acts were excellent, others more average, but it’s easy to sit back and treat it as background if you prefer a quieter evening. Daytime activities are relaxed rather than intrusive. There’s also an outdoor gym, sports courts and access to a spa across the road at H10 Ocean Dreams.
🚿 A big plus is the late check-out shower room, which is ideal if you have an evening flight. You can use your final day properly and freshen up before heading to the airport.
🌬️ We visited in February and had temperatures in the low to mid-20s. Yes, there’s often a breeze in Fuerteventura, but we found it made the warmth more comfortable rather than disruptive.
👥 There was a broad mix of guests: mainly older couples, but also families, younger couples and toddlers. It feels flexible — you can stay entirely in the hotel or use it as a base to explore.
Overall, we really enjoyed our stay. Spacious accommodation, very good food and drink, excellent staff and a genuinely strong location. We would definitely stay again.
If you’d like to see a full in-depth video review, walkthrough and local area tour, search “H10 Suites Corralejo Cledwyn on Tour” on YouTube
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4.6
Google reviews (1530)
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The H10 Ocean Dreams is a boutique adult-only complex that offers a blend of service and style. It's perfect for couples or solo travellers seeking a break from the hustle and bustle of daily life. Comfortable rooms and a large saltwater pool are some...
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4.6
Google reviews (1530)
Lauren Boulter
My partner and I stayed here recently for ten nights and it’s a lovely hotel! We booked a junior suite and whilst we did have a view of the street, we were very close to reception and the restaurant so it wasn’t too bad. There is no smoking on the balconies but the smoking areas are nice and clean and a great chance to meet new people!
The rooms were always left clean and the beds made very nicely. They also bring round chocolate around 5/6pm which was a lovely touch and we’re so grateful that the team kept the rooms so nice!
They also have a variety of entertainments on. Every day, they have a game for the chance to win a free cocktail. Every few days they’d also do alcohol experiences. We did two wine tastings (shoutout to Rens and Sara for making the wine tastings so fun!) and we also did a sangria master class with Sara which was brilliant and again, a great way to meet new people!
The location is ideal, 15 minute walk to popcorn beach and music square with lots to do nearby!
Thank you for a lovely stay!
Ellen Perry
A perfect-sized hotel right off the main strip with some of more upmarket shops, and within walking distance of the town beach. The service was outstanding: friendly, helpful and not intrusive in any way. We had half board as we like to go out and explore, but also enjoyed the ample and delicious meals provided. We definitely enjoyed the pool, and also made use of the gym and spa including a treatment. All highly recommended!
Mar in gaye wilk
Excellent modern clean hotel. Well positioned for the busy centre but the hotel is in a quiet location. Perfect. Brilliant very well equipped gym with brand new equipment. Adults only hotel so it’s very relaxing and peaceful by the pool. Plenty of sun-beds so no problem finding one even at 10am! Food is very good and you can have buffet style breakfast or al la carte. Nothing to fault and everything to praise. Highly recommended.
Louise M
Very relaxing and peaceful stay. Ideal location in the heart of Corralejo. I just wanted to mention Dani on the front desk who was very helpful with my requests and very welcoming. I also used the hotel spa and the beauty therapist Pilar was very kind. I received a bottle of wine and chocolates in my room for my birthday which was a lovely surprise. Thank you 😊
Yvonne Green
Stayed here January 2026. A lovely adults only hotel. Room with a pool view. Plenty of storage space for all your clothes and a safe in the room. No suitcase bench, so just stored on the floor. Room cleaned every day and towels changed if you wanted. Nice pool area and activities in the pool twice - paddle board exercise or aqua class. Out of the pool on 2 days was yoga and a stretch session. Hotel was quiet and perfectly placed to walk about 5 minutes out onto the main High Street of shops, restaurants and bars. A couple of evenings there was entertainment on in the hotel. Both we watched were excellent.
Only thing we didn't enjoy was the evening food, especially for our 10 nights. Help yourself starters and deserts, but a menu given to you for mains which never changes, so once had what you like of the menu, you run out of choice. To say the food brought to you was out of the kitchen, it wasn't always hot, just warm and occasionally cold and we had to send it back. Same with the main breakfast it wasn't always hot. Didn't say on the menu you could have beans. Wasn't until mid week we heard another guest ask for a pot of beans. This should be on the menu surely if it is a choice.
If you swop your evening meal by getting a voucher from reception you can eat a 3 course meal at lunch time, but the portions are much larger than at evening time, so we just had main and desert at lunch when swopped. The brownie & ice cream was delicious. Better than any desert served in the evening.
Had a good gym and spa.
Plenty of lovely bars and restaurants nearby to eat at.
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4.5
Google reviews (5284)
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A feast of fun for all the family awaits at Cleopatra Palace, a sensational beachfront getaway in the popular resort of Playa de las Americas in sun-kissed Tenerife. You’ll spend heavenly nights in a tastefully-appointed room or suite and savour...
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4.5
Google reviews (5284)
Karen Allison
Recently back from another relaxing break at the Cleopatra. This is a wonderful hotel made special by its amazing staff. As soon as we arrive the the complimentary glass of Cava the reception staff and porters are efficient and friendly.
The rooms are tired, but are spotlessly clean. So a big shout out to the staff that keep the Cleopatra looking spotless. We always have an ocean view. The Cleopatra is in a great
location for the beach, restaurants, bars and a lovely walk into Los Cristianos.
The bar area is a nice place to sit if you would like having an evening drink and listening to music. We love Harold, what a talented musician (please ask Harold to perform Sunshine on Leith), Tita and there was a new young lady performer who was amazing. A big shout out to Julio who runs the bar area brilliantly and Miguel.
The breakfast is more than adequate with the usual choices and efficient staff and a fabulous lady pianist (we may not clap, but we enjoy the morning performance). When we came down for breakfast on Valentines day there was a lovely themed Valentine balloon arch for photos, champagne and chocolates.
What makes this hotel a great place to stay is the staff keep on doing what you do best.
B Sweeney
This was our 3rd visit, last visiting in 2021. We noticed back then that refurb work was required and expected this to be carried out 5 years later. This is not the case.
The main reception and atrium appear quite nice but there’s many observations we made in and around our room:
- Despite reporting a faulty tv remote control it wasn’t fixed 100%
- The card receptacle controlling power in the room was loose on the wall.
- The bathroom door has been soaked and swollen and very unsightly
- Drawers that don’t obviously close properly.
- The once attractive chandelier type lights in the atriums around the hotel are now a bit shabby looking. One of these was dismantling slightly when wind was blowing in from the pool area and dropping small pieces onto the floor below.
- our balcony door wasn’t initially locking. This was repaired.
- The hotel (as others have noted) is quite dated in various ways.
- our room was very near the Hard Rock Cafe and music from there was quite loud until ~11:30
Good points are:
- Location
- Cleaners and all other staff do an exceptionally job.
- Bed and bedding was very comfortable
- A safe is supplied and free of charge.
Breakfast was excellent as was the music from the charming pianist Erika.
We’d love to return but not until a significant upgrade /refurbishment is carried out.
Bridget Mcgovern
Just back from a great holiday in Cleopatra Palace. My sister & I enjoyed 7 days at this hotel. Location is superb and we used the beach opposite hotel. Service at hotel was superb from we entered the hotel til we booked out. Reception staff were very helpful, staff at breakfast were very pleasant. The young guy around the pool area was always available to put up umbrellas etc. We thoroughly enjoyed Water Aerobics every day which was run by 4 different coaches and each one were superb, different techniques but trained to high standard. It was lovely to enjoy breakfast outside beside the pool. Great choice of food at breakfast and we booked a buffet dinner at Mediterranean palace as well as dinner at “Coals” restaurant. Both were excellent and this hotel has been refurbished to high standard. Rooms ant Cleopatra are a bit “tired” and could do with updating/painting. I’m not keen on Shower over bath which is in every room as I enquired, maybe this can be changed in future. Our room was cleaned daily with fresh towels each day and bed changed midweek. Safe in room with no charge applied. Our room was side next to Mediterranean Palace and music was loud at 11/12 pm and noise from bins being moved early in the morning. Overall a great hotel in excellent location, superb food and outstanding staff.
Rachael Quirke
Rooms a little older but still perfect and spotless. Staff extremely helpful and friendly and had a lovely check in experience. Only downfalls id say is the breakfast isn’t as good as other hotels I’ve been in. Pool area good , not a huge pool and sunbeds on a sunny day difficult as the huge amount of people just leaving towels on them and not there. The pool staff should be going around removing these towels !!! It’s unfair on everyone else. Also can be loud at night if room is beside Hard Rock Cafe/magic bar so if you are a light sleeper I’d highly advise asking for a room not near there as the music can go on till 2am
Vitolds Liepins
The hotel is quite good. The grounds are huge by Canarian standards. The furniture and furnishings in the rooms themselves are tired, apparently not changed since its opening... However, that's where the negatives end... The service is very good, starting from the reception. The breakfasts are delicious, you definitely won't leave hungry. You can start your day with champagne. The pool is medium-sized, and there are plenty of sun loungers by the pool. There is a bar. Another bao in the reception area. Three restaurants. Well, if you want more, you can try the bars and restaurants of two neighboring hotels - Mediaterrain Palace or Sir Anthony. All three hotels are co-op and managed by the same company. The rooms with an ocean view are simply fabulous. The view is stunning. Directly in front of the hotel (50 meters) is the yellow sand beach Playa del Camison. Personally, for me, this is the best beach in the south of Tenerife. At the reception, they themselves offered late check-out until 5 pm. All problems are solved in no time. We received a lot of information and help from the girl at the front desk (Sintia). Overall, the hotel is good. The pros are the location (right on the beach), the food, and the hotel staff. The cons are the tired furniture and, of course, the price.
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4.2
Google reviews (1705)
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Escape to the Akeah Broncemar, a sophisticated shimmering sanctuary in the busy area of Maspalomas, Gran Canaria, where modern luxury meets the vibrant spirit of the Canary Islands. Akeah Broncemar offers guests a unique blend of sophistication that...
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4.2
Google reviews (1705)
M W
The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.
Helen Chong
we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!
janice leembruggen
All of the staff we met were friendly and helpful. Perhaps a few more staff members would have made for a better dining room and bar service as there just wasn't t enough staff to keep on top of everything. Fruit juice and food platters would empty and weren't replenished. I found the breakfast and lunch buffet to be adequate but ate out each evening as my 15 year old is a vegetarian so the choices available were quite limited. The sun loungers were comfortable and readily available. We weren't offered pool towels and I didn't notice anywhere around the pool for picking any up but as we took our own with us this wasn't a problem. Our room didn't appear to have any accessible electrical sockets, the only place available to plug in a hairdryer or straighteners was in the shaver socket in the bathroom which worked but I don't think that it was designed to accept a converter plug. I would have expected a socket by the mirror in the bedroom but none could be found. The location of the hotel was great for us and we felt safe in the area in the evenings. The hotel supermarket is well stocked and reasonably priced. If you're looking for good value for money rather than luxury this hotel is it.
Raphael Nwagod Ugo
I stayed at this hotel 2 weeks ago!! And I was super satisfied with the overall treatment I received.
Firstly the reception staff were amazing from my checking in to my departure. Many thanks to Ramiro, Daniel and especially *Alba*😊👏🏽👏🏽👏🏽🙏🏽!!
And in the recreation, entertainment and pool services department.... *Federico*👏👏👏 a super fit and hardworking personality was so receptive and always went out of his way to help me especially and other guests.
And of course the restaurant, breakfast and kitchen staff were excellent👏👏👏👌🏽!! They delivered every breakfast i ordered...and in the evening they served me specifically with satisfaction. Jonathan, Pedro and all of the other staff were a blessing.
Overall I will strongly recommend anyone who wants an exceptional time in the Gran Canaria to visit this beautiful hotel.
George Kilpatrick
Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁
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4.3
Google reviews (3305)
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Alua Suites Fuerteventura - is a 4-star hotel that is located in the heart of Corralejo, next to a white sandy beach. This sun-drenched resort features 8 swimming pools and various other leisure amenities such as a children’s club, gym, spa, and much...
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4.3
Google reviews (3305)
A Piper
Just spent a lovely 5 days at Alua Suites. All the staff and animation team were absolutely wonderful! They were so bubbly and engaging and always made the activities fun.
Food was good and better than most other all inclusive hotels I’ve been to before. Unfortunately the alcoholic drinks weren’t the best. Cocktails were just premixed juices and cheap liquor. Soft drinks were lovely and plentiful though.
Our room was HUGE, with separate wardrobe space and living area, it was great to have room to spread out. I’d say the rooms are due a spruce up as there’s a few bits that are rusted but everything was clean and fresh.
My favourite part of the holiday was the evening entertainment! They didn’t have any cliché performances, all the performers were INCREDIBLE singers/bands that got everyone involved to sing and dance along.
Sean
Lovely hotel and room. Nicely spaced out and quiet. Good choice of pools. Reception staff lovely.
Downside for us was the food. We only ate in the snack bar and main buffet restaurant but found both a bit lacking compared to previous 4* AI hotels we have stayed in. Food lacked imagination and flavour. We also found it hard to make a meal on our plates with the options available and ended up with very random meals.
We also thought the meat available appeared to cheap cuts.
I enjoy salads with my meals and found the salad bar was not replenished and when items ran out, they were not replaced.
Some of the bar staff were also quite short and rude, however the young girl working on the Tropic bar was a delight and so pleasant and chatty.
Overall we had a lovely holiday but wouldn't return as the food was too bland.
Victoria Thorne
Just got back, we had a fantastic few days here. Staff all friendly. Rooms were very spacious and clean. The gardens were immaculate. Pools all tidy. only one warm pool though, rest absolutely freezing. Food was good, lots of choice. Entertainment was brilliant, the singers were all great, but our most fun night was the karaoke night, the guy hosting it was hillarious. We will definitely be returning.
Alex Baxendale
Well it's our second visit. Has all the features you would expect. Several pools somew quiet some busy with entertainments (well in February). Main restaurant is self service. Generally good but their can be queuing if hit at peak times and can be noisy. There is also a nice lunchtime cafe by a pool which we liked. Burgers and paella. Free Beer is San Miguel. House red wine is okay, seems better from the bars than the restaurant. Range of coffees etc from machines but fair quality, including decaf options. Cannot comment on cocktails etc as did not have any. Parking for hire car was ok. Room service good. Room also nice but had a couple of broken items which were fixed when raised. Generally pleased. Location is nice. 5 min walk from local beach and we love the coastal walk to the town.
Steven Moscrop
Great Rooms.
Stroll into town.
Very friendly staff.
Pool bar opens 10.30.
Food here is exceptional.
Start with breakfast.
Richmond Irish Sausages with Hp sauce amongst a whole lot more.
Lunch the best Chips ever with lots of freshly cooked meats and plenty of salads.
Pool bar Super Hamburgers and Hotdogs.
Dinner is a daily theme so Spanish or Barbecue amongst others.
Good entertainment all day.
Beer is San miguel and the Sangria is great.
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4.2
Google reviews (2504)
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Discover the elegance of SBH Costa Calma Palace, a modern hotel overlooking the sea on Fuerteventura’s sparkling blue coastline. It is an ideal place to switch off, relax, and enjoy quiet time together as a couple or family. Spend your days relaxing by...
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4.2
Google reviews (2504)
Mario Pineda
Excellent stay. The hotel is in a prime location, directly in front of a wide, beautiful beach with easy access. One of the highlights is the indoor swimming pool, which is perfect regardless of the weather and very well maintained. The rooms were comfortable and clean, and the atmosphere throughout the hotel was calm and relaxing. Ideal for both families and couples looking to enjoy the beach while also having quality indoor facilities. I would definitely recommend it and would gladly return
Joan Martlew
I have stayed in this hotel many times as the location is fabulous. The suites on the 8th floor are spacious with a very large terrace and incredible sea view.
Just ended a week's holiday and overall an enjoyable stay.
A word of caution though about using the pool bar. We ordered a light lunch and a drink and were told by waiter that as we were "all inclusive" we could only eat in the bar if we paid cash. As we were not all inclusive, as stated quite clearly on our hotel card this was not a problem. I signed for our meal and afterwards asked for our bill. Eventually, after several requests and around half an hour the waiter told us how much we owed. I paid him in cash and thought all was ok. At checkout however we discovered that the lunch had been charged to our room. Easy mistake?
No, when I queried this I was told on no uncertain terms that this was not the case and there was nothing the hotel could do as the staff are not always the same at the pool bar! Felt as though I was stupid and a liar.
Be warned...do not pay cash at the pool bar and if you do don't expect a positive outcome at checkout from reception staff.
What a shame, poor end to a good week
Madison Steer
The reception staff need to learn to smile. The hotel is FULL of Germans. There is a lady who greeted us at dinner with blonde hair, she is the only nice person that works in this hotel. The rooms are massive and incredibly clean & we had a sea view which was beautiful!! It is super quiet so if you’re looking for lots to do, this place is not for you. Everything advertised they don’t have, no aqua fit, no bike hire. Don’t waste your time. The only good thing was the food.
Mirela M
The worst possible food at this hotel is found. We stayed with breakfast and dinner. Breakfast was the same every day (few varieties for 4 stars) or on other mornings even the 2 good Spanish cheeses we were used to were not available (only 2 types of cheese). At dinner the same, repetitive dishes, if meat varieties were served on their specific board, they were only made on one side (i.e. uncooked) to be food taken out for people to serve themselves, many varieties of food were almost uncooked, the food had no taste, everything was made simply and quickly, very few varieties of vegetables to make a tasty salad. Even though I read all the possible comments before choosing this hotel through the agency, I did not find any other minuses besides the food. And so it is... food of grade 1, and the rest of the aspects of grades 9 and 10. We initially said that what could be so bad about the food, from all the dishes we could find something to eat, well, after 3 days we were already disgusted by the buffet of dishes... not to mention the fact that if we didn't manage to eat in the first 10 minutes, being a lot of people, few assortments and little food, the trays and plates with exposed food were immediately emptied, then there were queues for food because there were few staff to prepare the food, and there were many customers... in the last few days we went to eat after 30 minutes after the opening of the food program, and many were empty, we didn't even know what food was being served... there were always no plates to put our food on and we had to wait until they brought out washed plates... the dishes didn't have labels with the name, what they contained, we didn't even know what we were eating... the glasses and the cups were not washed properly... total chaos in terms of food. We who are fans of sweets ate nuts with honey, pancakes and ice cream, the rest was full of sugar and totally unhealthy. And we bought from the surrounding area. If there are people who appreciate and care a lot about food, I do not recommend this hotel to them, it is a total disaster. Cleanliness-8, view-10, beach next to the hotel-10, swimming pools-10, hotel staff-9. If we were to go again, we would choose everything this hotel has, but without food, we paid for the food in vain because we only ate simple, tasteless food which is actually the cheapest.
Mira LaLuna
Suggestion for guests:
Do it. It is price-appropriate.☺️
Rooms are appropriate in all aspects: clean, big, quiet. The sea-view from the rooms is great if you are on the 5+ floor. On the 4th floor it depends on where exactly your room is situated at.
At reception. I mostly got help and support. Besides Spanish they all speak either English and/or German.
Food (awesome kitchen staff) and service are excellent (thx to Ibra & Mostapha). The food is more of an international flair adjusted to central European tastebuds. Only a few local specialities.
Two pools and a kiddy pool. It was all clean and fine. But you are only allowed in pool until 17.30 with a lifeguard present. Until 19.30 you can get in the pool at your own risk. From 19.30 until 8 in the morning it is forbiden. That is sad, since some of us prefer to swim later in the evening. It is also a nice way to cool down in the heat.
There is a "hotel cat" on the premises wandering about. Very chilled, calm and clean. Obviously well looked after. Everyone loved that litlle fella.
Two things that pester me is for one the blond German lady at check-in who took everyone's official IDs and kept it overnight (!) to copy (!) and send it to local authorities.
The other is hotel manager that does only smile but not support. The main reason that I give the hotel 5 stars.
Management failed to support me when I told them that a small paper bag with items I bought disappeared from my room. I pretty much figure it was mistaken for thrash, still it had a content of approx. 40 Euros. I informed reception within the day. Nothing. Informed the manager. Promises to look out and then inform me. Nothing. I did not even expect them to retrieve the bag... an information and a small apology would have been nice. We had a hotel safe where anything expensive was stored. These were capsules for my e-cigarette. I did not expect for it to get "lost".
I told my room no. to be 457. The manager repeatedly told me she would get back to me by reaching out to room no. 459. I corrected her at least (!) twice in the process, and she did not take notes. Alrighty. A manager who does not know the rooms of its hotel is not what anyone would expect.
Suggestion for SBH: An assessment of the management would not hurt. Blank promises are bad for the image. Furthermore, the check-in procedures need to be executed within the legal possibilities. Training of staff on correct procedures may help avoid trouble.
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4.3
Google reviews (2516)
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Experience the delights of the Canary Islands, with a magical beach holiday at Los Zocos Impressive Lanzarote in Costa Teguise. If it’s relaxing family fun you’re looking for, you’ll find everything you need at Los Zocos, with a kids club, sports...
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4.3
Google reviews (2516)
Manuela socha
The hotel is absolutely beautiful, and the photos on the website truly don’t capture how stunning it looks in real life. It is spotlessly clean, and the rooms are cleaned daily by the friendly staff. The food is very tasty with a wide variety of options to choose from.
The hotel itself is huge and offers breathtaking views. The swimming pools are wonderful as well, although they are not heated, so the water can be quite cold. However, during the season it’s absolutely amazing.
The location is excellent – everything is close by, including shops, restaurants, and more than one beach just a 5-minute walk from the hotel. There is also a bus stop right next to the hotel, making it easy to travel to many beautiful places, explore the city, and visit nearby towns.
I wholeheartedly recommend this hotel.
rebecca fenge
This hotel has potential to be really good but it definitely needs some improvements.
To start with the good, location is great, staff are friendly and the hotel is well suited for families.
However the all inclusive food is horrible. Our minds were made after 2 days and we decided to eat out the rest of the time there.
The omelette man seems to hate his job and is annoyed if you ask him for an omelette. It’s a shame as I think usually the omelette at an all inclusive is the best part of breakfast.
The rooms are dirty, day 1 there was a fly still crushed against the wall and the curtains had questionable stains on. It was basic stuff that should be done on a clean between guests.
For a kid friendly hotel if you want to eat at the “à la carte” you can’t take kids? I don’t quite understand this, it’s a kid friendly hotel, don’t go if you don’t have kids.
Also no floaties allowed in the pool? Again for a kid friendly hotel you’d think that would be allowed.
Street Stickers
Overall a nice full board/ all inclusive hotel with good location near the beach and promenade. Child friendly. Food is good, caters to all, plenty to choose from and variety across the week. Lots on offer for the kids for all ages, mini golf, mini/ maxi club, pools.
Areas for improvement would be house keeping and the cocktails for the all inclusive offers. On arrival there was still plenty of hair found across the rooms and the bathroom mirror clearly wasn’t cleaned with toothpaste marks / splashes everywhere. I get it, over the week of the stay the room will be tidied and not always be spotless. But the cleaning for the new arrived guest should be thorough at least. Some of the tried cocktails tasted dodgy, especially the Strawberry Daiquiri tasted like chlorine, so better off sticking with beer and wine.
Sandra Conroy
Absolutely beautifull hotel so close to all shops and beach excursion shop nxt door to hotel to book day trips which is well worth doing . Staff friendly and helpful. Restaurant was great and in-between that you have pool bar for snacks and drinks. Animation team was great getrinf both adults and children involved. Rooms cleaned daily with fresh bedding. We had the best week at los zocos
Lee Whitwell
This was our third stay at Los Zocos, and unfortunately it will be our last. Our room was located directly beside the pizza shop, which meant constant noise throughout the day from banging, chopping, and general kitchen activity. To be fair, we did try the food there and it was excellent — one of the few positives of this visit.
The two apartments next to ours were occupied by members of the Animation Team, and this is where the stay became particularly uncomfortable. We experienced a very strong smell of cannabis on multiple occasions and, although we reported it by email, we received no response. The smell did stop, but afterwards the team members repeatedly stared at us in a way that felt intimidating.
Late at night, from around 11pm until 2am, there was frequent shouting, screaming, and disruptive behaviour outside the apartments. We didn’t feel comfortable reporting it again due to concerns about potential repercussions. On several occasions, we also observed behaviour that felt highly unprofessional for staff living on-site.
I’m not someone who is easily shocked, but when employees live and work within a hotel complex, a certain level of professionalism is expected. Instead, the environment around our accommodation felt completely inappropriate and made us feel unsafe and unsettled.
This experience overshadowed our entire holiday, and it has left us with no confidence in the hotel’s management or staff oversight. The food was consistently good, and that is the only positive I can genuinely highlight from this final visit.
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4.6
Google reviews (687)
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The H10 Ocean Dunas is a sublime adults-only hotel offering tranquil days of relaxation. Ideal for couples seeking a romantic getaway, the complex boasts comfortable accommodation and an ideal location just moments away from a sun-soaked beach. Guests...
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4.6
Google reviews (687)
Chris Howell
We have just had a wonderful week at this hotel. The location was superb and although the hotel is right in the middle of everything it was at the same time very quiet. Everything was very clean and well maintained.
The staff were all very friendly and helpful. In particular the restaurant staff took extra care as I am lactose intolerant, I really felt they were looking after me.
The food was very good, with a good range of choices on the buffets and for the main course. As well as enjoyable and tasty we were able to eat healthy, local options.
This was our first time at this hotel, it may not be our last. We wished we had booked for longer than a week.
David Staines
We stayed for 13 nights, on the breakfast only plan. This allowed us to enjoy the local restaurants for our other meals; but you could still pay to eat dinner here. There are literally dozens and dozens of restaurants, pubs and cafes within walking distance. A great Italian place is literally right across the street. You are also 2 minutes from the beach, and the beach front promenade to take you up and down the shore in both directions. The breakfast here is a buffet and it offered lots of choice, both hot and cold. We were firstly in room 125 and the Irish pub(s) directly behind the hotel play loud music daily from 830 pm to 1130pm. So, unless you are going to be out in the many, many pubs enjoying yourself, you may wish to ask for a room 'away from the pub music'. We were moved with no questions asked to room 128 and it was very quiet. The rooms have balconies and you can also sleep with the window open or air conditioning. The front desk staff are warm and welcoming. This was a perfect location for us as first timers to the Island. Many of the other guests around the pool have been coming here for years!
Emma Murray
Outstanding hotel. Breakfast and all meals were a great standard and selection. Rooms clean and bed very comfortable. Location ideal for night life shops and beach but very quiet for sleeping. Thank you to all staff for making our stay pleasant
Bernardo Di Caterino
Overall nice hotel. The staff are very friendly and extremely helpful. Especially Alessandro at the reception. The breakfast have a great variety of food. The room we had, I know that there are different sizes, was very small for a 4 star, barely fitted their own furniture. In the toilet there was some paint flaking off the sealing and it wasn’t the cleanest. There was dust on the coffee machine and generally on the edges. Light switch, frame and so on. I would go back but definitely I would ask for one of the bigger rooms.
Alexander Clark
We stayed in a beautiful Junior Suite overlooking the fabulous pool area. Everything about this hotel is first class. The staff could not have done any more to make the stay even more enjoyable. This includes housekeeping, reception and restaurant staff and anyone else who I have missed out. Everyone and I mean everyone with a happy smile and so attentive. It would be unfair to single out any members of staf as they are all a credit to this hotel. Food is amazing. A la carte evening meal is truly exceptional. An extensive menu which must contain something for everyone. Breakfast just as good with food replenished quickly. If planning to stay make sure you have your evening meals in the hotel. A wonderful dining experience. Would I stay again. Absolutely in a heartbeat. A huge thank you to everyone.
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4.3
Google reviews (2012)
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Experience the magic of Gran Canaria with a stay at H10 Costa Mogán, a superb all-inclusive in Playa del Cura. You’ll spend restful nights in a charming room or suite featuring a host of amenities and savour culinary delights in a choice of...
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4.3
Google reviews (2012)
Victoria Trebilcock
We’re just sitting outside for the final evening of our holiday. We’ve had a fabulous time - our first holiday without children for over 18 years!
This evening we had dinner in Costa Fusión and it was spectacular. The calamari and octopus being some of the best we’ve tasted. Thank you to the gorgeous Toni for making our evening special!
The hotel is spotlessly clean and on the whole, staff are very friendly and welcoming.
The food in the buffet restaurant is edible, but could certainly be improved. Much gets dried out by the heat lamps, and there have this week been a few flies in and around the salad/cold meats and cheeses areas.
The rooms are a brilliant size and the air conditioning very welcome, even in February.
We will be sad to leave tomorrow, but will definitely look to return next year.
Thank you to all! x
Joanna Williams
The hotel was very clean and welcoming. Staff were friendly and went the extra mile to make our stay exceptional.
Housekeeping and the servicing of our room was faultless.
The pool area and bars were very relaxing and kept spotlessly clean at all times.
Sobre Todo a big shout out to Celia in reception who made us feel at home and helped us relax. Nothing was too much trouble and often she anticipated what we needed before we had to ask.
Gracias a todos
Volveremos
Joana y Vida
Helen Elliott
We've spent a week at the H10 Costa Mogan, the hotel was spotless and the staff were friendly and looked like they enjoyed their jobs. Our room was above the lounge and entertainment area but there was not an excessive amount of noise. The one man Animation Team, Michael was always enthusiastic and happy. The buffet meals were very good and varied, always something that we enjoyed. We had our one allotted meal in Costa Fusion and it was superb and Toni and Begona were perfect waiters who had huge smiles the whole time. The evening entertainment was the usual singing acts with the exception of one night when we thoroughly enjoyed a circus act.
Our only negative to our holiday is there isn't much to do around the hotel which is a shame as we would probably come back.
rachelparkes31@yahoo.co.uk Rachelparkes31@yahoo.co.uk
We stayed at this hotel a few years ago before it was H10, and didn't think we would come back . However when we saw that it is now H10 and adults only we couldn't wait to return. Having stayed in Taurito religiously for more than 12 years we decided to have a break from Gran Canaria. Now after this stay at Costa Mogan, we are so looking forward to coming back next year - already booked!
Beautiful hotel great service and facilities , we are leaving feeling very chilled. All staff we came into contact with were pleasant and polite. Room was kept beautifully clean. Restaurant was good quality and also the Fusion restaurant was nice. Special mention to the 2 guys in the lounge bar at night singing and dancing whilst always serving great drinks.
We only have 2 points to mention - 1 the shower cubicle no matter what we did, leaked - extra floor towels needed.
2. The indoor seating in the lounge bar at night was not comfortable , had to borrow cushions from other seats - this needs looking at, as we weren't the only ones to pass comment. However, these issues did not detract from a great stay. Thankyou H10 Costa Mogan - see you next year .
Mark Ivery
My wife and I spent 10 days at H10 Costa Mogan in February in a Superior Junior Sea-view Suite. It was first rate. The weather was excellent and this inevitably colours a review.
The room was spacious and well equipped. I'm not a fan of the open-plan bathroom but it was OK. A jarring note was a small daily charge for coffee capsules and a bottle of water in the room even for All inclusive guests.
Service at all stages and levels was a highlight. Right from booking to check-out there wasn't a problem. The staff were friendly and professional.
We were All inclusive and there were no glaring exceptions.
Food was plentiful and varied. They struggled to keep so many choices warm but that's always a challenge.
Location is great. There's not a lot in Plays del Cura but it's a half hour walk to Amadores, an hour walk to Puerto Rico and there are buses to pretty much everywhere on Gran Canaria.
Evening entertainment was pretty good with "Stylefree ft.Ale Martin" being a highlight. He was a class above.
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4.2
Google reviews (3709)
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Settle in for the relaxing holiday you’ve been dreaming of at the Sol Lanzarote in Puerto del Carmen. Whether you’re travelling with kids in tow or as a couple, there’s something for everyone here - think irresistible swimming pools, activities for all...
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4.2
Google reviews (3709)
Jason Hiscock
This is our 3rd time here, and we love returning.The transfer is only 10mins which is great when you have had a long flight with children. We find it is perfect for us to relax and children are well entertained all day. The family room is spacious and has a fridge for any needs. The food is always good and plentiful. The entertainment is good throughout the day for Adults and children. Lorenzo was very good and a friendly favourite with all the guests. My children loved the kids clubs especially when Anna was with them. The beach is just in front of the hotel which is great and not too busy. We look forward to coming back next year. Thank you to all the staff front and back of house they all do a great job.
Jack Rigby
I've given 5 stars to match the price of the hotel. Obviously you get what you pay for and this hotel isn't expensive relatively speaking for an all inclusive. So it's 5 stars for what you pay, don't expect to have your mind blown but they perform at their level well. The food is decent and tasty, it's not unbelievable, but I've paid more at all inclusive hotels and had worse. The staff work incredibly hard and are the real selling point of the hotel imo, they are extremely efficient attentive. Special mention for the guy Danilo on the main bar of an evening, he is a wizard. He never stops and is fast and calm at the same time. Also the lady Maria who works that bar does a very good job. All in all a very enjoyable stay at the hotel.
Julka
Lovely hotel, very big rooms with big balcony’s . The location was a minute walk to beach from the back entrance and shops, main town was 15min on a scooter but taxis were only €5-6 to get there. Very clean and friendly staff. Big variety of food for dinner and lunch , always enjoyed the food and snack bar was amazing. Went in Jan there was entertainment every day regardless of the weather. Staff was even cleaning windows in reception. One heated pool which was very nice and warm especially when it wasn’t that warm. Overall 10/10 lovely hotel would come back again :)
tennismanp15
A lovely location next to the beach and plenty of space to sit around the 3 hotel pools (one of them heated, so obviously more popular than the other 2). The only negative was a slow check-in process at the start and some confusion over room allocation within our party. Fun activities and entertainment: I especially enjoyed the games organized by Lorenzo.
Martin O
Just came back from 9 nights all inclusive holidays. Hotel is OKish but its not solid 4 stars though. Rooms are outdated and in need of refurbishment. There were signs of dump and smell in our room (1230). On top of that we've seen cocroaches in our room and communal area...
Most of the staff is working hard and enthusiastic I have to say. Rooms cleaned daily and if you need extra towels, water, pillows etc you just use hotels app.
Food was OK but rather basic and repetitive. Drinks not very strong and sweat. All what you can expect from average all inclusive resort.
Tried to use hotels pool on one occasion but pool which is apparently heated was very cold and ended up just relaxing next to it. I have to say during our stay only people using it were aquarobic enthusiasts.
I dont think we will be rushing back....
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4.6
Google reviews (3626)
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The Spring Hotel Vulcano is a sublime modern property that is located a short walk away from the beach and a number of local bars and restaurants. Its spacious rooms and bright colours make it an ideal choice for those who are looking to enjoy a...
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4.6
Google reviews (3626)
Jason Salter
A lovely hotel with great staff and facilities.
I stayed with my wife for 5 nights and we took the UP terrace package.
The breakfast selection was up there with 5* hotels, ranging from continental to a good old fried English.
The up terrace was fantastic and we spent most days up there, great snacks and any drink you wanted all inclusive.
The pool and jacuzzis were Luke warm (perfect).
We were upgraded to an UP room which was spacious and kept very clean by the daily maid visits.
Will definitely be back next year
PETER CLARK
Absolutely great hotel and amenities. The staff first class, from arriving at reception and all through our two week stay they provided a great service.
The room was spacious and well equipped with a daily cleaning service if required.
The pool and Bar areas were absolutely great and always a pleasure to go to. In over 25 years of going to Tenerife this was our first time in this hotel and was definitely our most enjoyable stay.
We shall definitely be returning here.
Robyn Fitzgibbon
We’re currently staying at this hotel and unfortunately our experience has been very disappointing so far.
Upon arrival, we were given a room that was clearly not cleaned properly. The smell of cigarettes was overwhelming — it was obvious that someone had been smoking in the room. The overall condition was filthy and far below what we expected. After travelling and arriving tired, the last thing you want is to walk into a dirty, unpleasant room.
We chose to stay here based on a recommendation, which makes this even more frustrating. We ended up sitting in the lobby waiting to be reassigned, hoping the next room would at least be clean and fresh.
We have now been given a new room. While it thankfully doesn’t smell of smoke, it is noticeably smaller than the original room we were first assigned. It will do, as we are only here for two nights, but it still feels like a compromise considering the price we paid.
The terrace area is very basic, with a tiny pool that feels underwhelming. The layout of the hotel is also quite inconvenient, with everything spread out.
The whole hotel feels very commercialised, lacking any personal touch. It honestly feels as though guests are treated like numbers rather than valued individuals, and that concerns or issues are not taken seriously.
To make matters worse, we paid nearly €500 for 2 nights — which, so far, has absolutely not felt worth the money. We are here celebrating a special occasion, and instead of feeling relaxed and happy, this experience has left a bitter taste in our mouths.
We truly hope management takes cleanliness and overall guest experience more seriously in the future.
Kristina Ye
I would like to leave a review about Hotel Vulcano in Tenerife.
We really enjoyed our stay! The rooms are stylish, modern, and have a youthful design — everything feels fresh and cozy. It’s very приятно to come back to such a comfortable room after a day out.
The food is excellent — delicious, varied, and high quality. Every day there is something new to choose from, and everything is prepared with care.
The hotel is located in a very convenient area, not far from the ocean. There are many things around: local markets, shops, restaurants, and cafés. Everything is within walking distance, which makes the stay especially comfortable.
The atmosphere in the hotel is pleasant and relaxing, while at the same time you can feel the lively resort vibe around. It’s a great option for couples as well as for groups of friends.
If we come back to Tenerife, we would gladly stay here again. Highly recommended!🕺🌴🇮🇨🫶
steve Head
First time to this hotel and would highly recommend, staff are genuinely lovely, rooms suit the purpose and have all you need, very clean and well stocked. We were lucky enough to enjoy the UP facilities and again very pleased with it. Having some experience in the hospitality trade, these guys have got it right in my opinion. Will definitely be coming back and will have no problems bringing friends with me.
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4.4
Google reviews (2301)
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Immerse yourself in the magic of Gran Canaria with a stay at HL Suite Hotel Playa del Ingles, a fabulous adults-only escape which is perfect for couples craving a romantic holiday adventure in glorious sunshine. This idyllic all-inclusive getaway is...
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4.4
Google reviews (2301)
lee richardson
Great location, friendly staff and overall enjoyable hotel. Food was average. That’s not a complaint. We are seasoned all inclusive’rs so we know what to expect. Mexican night was our personal favourite. Gym was the best located one we’ve seen in a hotel.
Negatives - Pool area didn’t have music all day. Roof top bar (with an amazing view) didn’t do snacks. Roof top hot tubs were set quite cold.
Would we stay again? Yes. We’d love a high corner sea view room. That view would be amazing every morning!
G B
Just spent a lovely week here. It’s quiet and clean with a great rooftop bar. The staff are all fantastic. The table staff work very hard at mealtimes. Room was basic with balcony and big shower. Food was abundant! Loved the fresh juices and prosecco 🥂
Jane Pal
We recently visited and stayed at the Suite Hotel Playa Del Ingles again in January 2026.
We stayed in room A4A
The staff, the hotel and the location was nothing short of Fabulous.
It was one of the best hotel we have stayed in due to the service, attitude and warmth of the staff from house keeping right to top management and the reception team were just EXCEPTIONAL.
We would like to say Our Thanks to Moises, Lucy, Jeray, and Octavio.
Thank you also to the fantastic housekeeping, cleaning and dining staff, who made our room so fantastically clean and food was nothing short of 5 star dinning experience and service
Thank you ALL for making such a fantastic holiday and such a special time for us both.
We cannot recommend this hotel and it's staff highly enough.
Best wishes to you all
Partha and Jane
UK
Cyrill Bovard
Very disappointing.
Despite traveling during high season, the many positive reviews, and the high price (approx. CHF 3,000 for one week in half board), we genuinely thought we had made the right choice. Unfortunately, we were wrong.
From the moment we arrived, the lack of organization was obvious: too few elevators (one out of service for several days), leading to long waiting times. This is unacceptable for a hotel of this supposed standard.
The spa is far from what was promised: cold pools, several facilities out of order, a poorly functioning hammam, and no real control of reservations.
The room is not worthy of a 4-star hotel: unpleasant smell upon arrival, poor cleanliness, damaged bathroom, sloppy finishes, and clearly neglected maintenance. The bedding is acceptable, but the rooms are small and absolutely not worth the price.
The food is disappointing: very basic breakfast, and a tasteless, unremarkable dinner.
👉 Price completely unjustified
👉 Services far below expectations
👉 Not at all worthy of a 4-star hotel
We will not return and absolutely do not recommend this establishment.
Piotr Janik
This was our fifth stay at the HL Suite Hotel, and I think it's the last. I have to say that the quality of the accommodations declines significantly year after year. The double bed has two separate mattresses, which have long since lost their firmness. They separate from each other, creating a huge hole in the middle of the bed. The bathroom ventilation was practically non-existent. The restaurant was very understaffed. We had to arrange our own cutlery and wait about 10-15 minutes for drinks. The bar prices were the height of extortion: 8-9 euros for a drink in a small paper cup.
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4.5
Google reviews (2415)
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Experience the tranquil atmosphere of the island of Tenerife at the Gran Oasis Hotel, which is located between two of the most popular resorts in the region, Los Cristianos and Playa de Las Américas. This family-friendly resort is close to the palm...
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4.5
Google reviews (2415)
Welsh wanderer
Stayed in March last year. Staff were very friendly and helpful. We all had a great time. If Tenerife is a destination again I'll definitely be back. Only issue we had was the pool bar food. It just needs to be wrapped. The sandwiches were allways so stale. Just a bit of wrap and portion then out would solve it.
heather growns
Excellent hotel,hotel clean,accommodation was perfect and beds comfortable.Food was lovely and staff lovely,friendly and helpful. Went away as a group of 7 females aged between 19 and 58 to celebrate a big birthday, all had a great time and would go back again. Without any prompting from the group the birthday girl got a voucher for a cocktail ,not on all inclusive, and staff brought out a cake in the restaurant and sang her happy birthday .A special mention to the guy in the bar nearest reception,Miguel ?, he remembered names and was lovely
Colin Smith
Where to start?
1st of all we went all inclusive for 2 weeks in January with no children.
The hotel is lovely, the staff are nice and the rooms are good.
The issues.
The rooms were so loud!! Ridiculously loud!! I couldn’t get over how loud! you could here kids running up and down, conversations being had and EVERY morning come 8-9am when you’re trying to have a lay in, the cleaners cleaning the neighbours room by moving/dragging every piece of furniture which was as if it was in the same room as you. EVERY MORNING for about an hour!!
The food was constantly warm, never hot! Food was poor to ok! We ended up going out for dinner half the time because I couldn’t stomach more warm food.
The food court is tiny! It’s a large hotel and in the height of the holiday seasons this would be a nightmare!
The all inclusive drinks are only severed till 11pm despite the bar closing at midnight, so you would have to pay from 11pm to midnight. The drinks available are all non branded drinks. Even Smirnoff vodka was deemed a premium drink which was chargeable, and a lot of cocktails are also an additional cost.
The pool and area is nice and clean but again it’s quite small and this could be a real pain in the height of holiday season.
**warning**
The hotel is on top of a very steep hill, only a €5 taxi ride and the hotel is not great for anyone with mobility issues. For example, our room was about 50 steps up to get to our door, there’s a longer incline route for wheelchairs but it would not be easy unless you were staying on or near the ground floor.
I probably wouldn’t go back even for self catering as the rooms were just so noisy. I would say this was a 3.5* not 4
Kerry Vass
This is the 7th time I’ve stayed at The Gran Oasis resort with my family. We stayed for 10 nights over Christmas.
The rooms are great for us, we had a 2 bedroom with rooftop terrace. The rooms are spacious and spotless. Our lovely cleaner looked after us very well. The rooftop is great for getting away from the pool area in your own space. The beds are comfortable and the kitchen is well equipped if you are self catering.
The food is good for all inclusive, there’s something for everyone at all mealtimes. The dining room can get busy at times, but we always got seated no problem. It can be noisy with unruly children, but that’s to be expected in a family hotel I suppose. The Christmas dinner, although not what we’d have at home, was really good with plenty of choice and nice wine. The canapés and welcome drink was a nice touch. The dining room staff are all great, but a very special mention to Luis and Vera, who go the extra mile to make you feel welcome.
Reception are very helpful and the online check in (because we booked directly with the hotel) was very efficient and saved time on arrival.
We didn’t use the hotel pools much because my teenagers swim in the 50m training pool near the hotel. We did notice that the big pool was closed 3 times during our stay, not sure why.
I didn’t use the spa this time, but I’ve previously had a treatment there and enjoyed it.
The gym is good, but it can get busy, especially if people take their kids in. There’s are good running route round the golf course from the hotel, which is just over 2 miles long.
The pool bar, which was renovated this year is much improved. A special mention to Silvio at the bar, who also goes the extra mile to make you feel welcome.
The hotel shop has the basics. There is a supermarket a short walk from the hotel.
The arcade was great for the kids and the candy floss machine was well used!
We have already booked our holiday for next year.
Eleanor Harvey
Amazing!! A perfect distance from the beach areas, a shuttle bus straight to siam park, a taxi rank literally down the road, the room cleaners are amazing, lovely people, the people at the front desk are wonderful and extremely helpful, the views from the rooms are amazing!! (I was on the top row of rooms for reference)
The food is great, as a picky eater there is definitely something for everyone. all of the staff are great, the hotel is always clean, if there is any issues, the staff are on it (our hairdryer wasn't working and it got fixed by the time we were back from siam park)
The pool is great, the activities are fun, especially for little children, it's an amazing family friendly resort and I'd gladly go back, I didn't want to leave!
It's also very accessible, there is ramps and rooms for disabled people.
I also forgot to mention there is sellers pretty much every day, there was a jewellery stall, clay figures, engraved things you can get customised, clothes and some other things like that!
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4.5
Google reviews (1732)
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Embrace sun-kissed bliss on the glorious island of Tenerife at the adult-recommended H10 Big Sur. An ideal choice for couples or friends, this superb boutique hotel is located in a fabulous beachfront setting in the popular resort of Los Cristianos....
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4.5
Google reviews (1732)
Christopher Adkin
We stayed here in October 2025. The first look at the hotel is a little disappointing but as soon as you walk through the door that goes away. Its dated for sure but it is spotlessly clean. The pool area is washed down every morning and the cleaning staff are fantastic and always friendly. Definitely upgrade to a sea view room as the sun set photos are like something from a postcard. The rooms are small but comfortable and again really clean. Breakfast is to die for with so much choice and the staff are very welcoming. Located on the front is fantastic and a few mins walk is all it takes to get to the harbour with the main restaurants but there are some lovely ones nearby in the other direction too. Overall we loved it.
Lyndsey
A pleasant 2 night stay before catching the ferry to La Gomera. The hotel is on the paseo maritimo, a very convenient/walkable location for everything in Los Cristianos. Staff are friendly and helpful, the room had a sea, pool and port view, a coffee machine, bottled water on arrival, robe and slippers, individual aircon control, good wifi. There was a little bit of noise in the evening from outside but it was not that loud, didn't go on too late and overall the hotel was surprisingly quiet. The breakfast and dinner buffets were decent with plenty of variety/choice and good quality produce. It is a pleasure to sit outside for breakfast and dinner in December. A pool with plenty of sunbeds and seating and an outside jacuzzi. Also a sauna.
Laura Eden
My husband and I have stayed at this hotel several times and will continue to do so because we can't fault it.
There is always a warm welcome. The reception, catering and cleaning staff are all very friendly and helpful.
We have joined the H10 loyalty programme which has many benefits.
The hotel is located in a quiet part of the town but there are shops and eateries within walking distance, and a local market twice a week. The rooms are tidied and bottled water is provided daily. The restaurant offers a good selection of food on a different theme each evening. The entertainment is enjoyable and varied. We can't wait to book our next visit!
Sam Holtom
Fabulous 10 nights here. Fantastic location with bars/ restaurants aplenty. However we chose to eat at the hotel as the food was fabulous. Great variety for both breakfast and dinner. Service outstanding in all areas...reception/ bar staff / restaurant staff and our fabulous cleaner. Pool area was delightfully clean with plenty of space to relax. I'm usually a beach person but only went once as once again, such fabulous time at the hotel. Thank you to everyone and we will definitely be back!!!!
Nick Lawrance-Ellis
We've been coming for years, which is probably the best review. It very much is what it is - a boutique adults only hotel. The staff are always friendly, often remembering us year to year. The food is a buffet plus food cooked for you, or there is an a la carte for a small supplement.
The pool is not huge, but big enough for the size of the hotel. The rooms are well appointed even at the entry level, and the suites are worth the extra if you can. I'm writing this in our 9th visit and we've already booked the tenth for next year.
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4.5
Google reviews (1846)
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Experience peaceful holiday bliss at H10 White Suites in Playa Blanca. From the swimming pool with outdoor jacuzzi to the option for private poolside dining and couples massages, this stunning adult-only boutique hotel has everything you need for a...
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4.5
Google reviews (1846)
AB C
Not a bad hotel but it’s not a 4 star by any means and not boutique. The main pool/ entertainment area is not big enough for the number of guests and also not the most pleasant. We stayed in the delux section. The pool here is nice but spoilt by being near a busy road. The rooms are big but could be better equipped. Bathrooms have no shelves, mould around shower and it leaked into bathroom floor.
The self service pool bar was unavailable for two days of our stay and the food offering was bland with little choice.
One day, I was the only person using the very small gym when a small pilates class arrived. They moved all the benches out of weight area and then asked if I could stop using the treadmill as it was too noisy for their class. I refused as I had arrived before them and I had only started my routine and reminded the instructor it was a gym not a Pilates studio. Their action prevented me from using the weight which I had planned after the treadmill. She said I should have known they were coming as it was on the notice screen in the lobby!
The breakfast buffet is ok but all other meals are really awful with very old fashioned food and questionable reheating methods. I would advise booking b&b only as the town has a few good restaurants. Staff were nice enough but more task than customer oriented.
Will not be staying here again.
Anji Parker
Really enjoyed our stay at the H10 White Suites. The hotel is really well kept, especially the gardens. Room was a little tired but clean and comfortable. Almost all the staff were amazing- the cleaner was lovely, friendly and kept our room nice; reception staff were all really helpful with whatever we needed (including ice when I injured my knee!); staff in the restaurant were great and every night the chef talked us through what we could and couldn’t eat due to allergies.
When we were staying it was unusually cold but staff helped by bringing extra bedding and a heater to the room. Any queries we had were always dealt with quickly.
We generally enjoyed drinks in the bar before dinner and on several evenings there was a singer or musician.
Gerard Havlin
Absolutely brilliant hotel. Staff are truly excellent and couldn't do enough throughout our trip. The food was some of the best all inclusive experiences we've ever had (quality was unbelievable, also try the Lanzarotian potatoes). Rooms were spacious, pools a reasonable size and facilities superb.
David Ball
Just returned from 5 nights and had a wonderful time. The hotel is in a great location in easy reach of a lovely beach and the main promenade. The rooms were spacious and well equipped. Terrace was great and the double bed was huge and very comfortable. Just a few little signs of wear and tear but otherwise great. The hotel and grounds are reasonably compact which gave it a nice quiet and personal feel. Food was nice and the Italian restaurant on site was superb. What made it was the lovely staff who really did all they could to give you a great experience. Would definitely recommend and re-book without hesitation
Ken Watson
We've just come back from Lanzarote yesterday and had a brilliant time at H10 White Suites Hotel. Easyjet were the providers and their transfers and flights etc were excellent with good communication throughout ! The reviews on this hotel vary considerably and it amazes me that possibly some people have never been on package holidays before ! While we were there people moaned about no hot plates in the buffet, the pool water was freezing, food was average and the entertainment was poor and even complained about plastic chairs in the pool bar ? So put all those negative comments to one side and take my word for it this is a fantastic hotel but pay for a balcony suite room with pool view and go all inclusive ! The location of the hotel is great, just 45 minutes transfer from the airport and the its an easy walk to the beach / Playa Blanca or the Rubicon Marina. The staff are excellent throughout from reception, food and beverage to cleaning and maintenance....all very visible and delightful people. There are hot plates in the buffet if you look as there are heat indicators clearly visible, the food was excellent and I regularly dined out on beautiful salads, fruits and fish and meat cooked by the chefs right in front of me ! The pools are perfect temperature and are very safe plus the weather was 20 degrees every day ! The entertainment was superb and on some days you had some poolside music and then 7pm and 9pm performances. So let me finish with a few things the bosses could improve upon
1. The Poolside Bar area could do with a bit of updating for the staff and entertainment and sometimes food is just left out too long in the mornings.
2. In the buffet area, some of the food in dishes did not get refreshed or heated correctly hence I went for salads and freshly cooked meats / fish etc
3. Perhaps during peoples stays here, the management could do little meet and greets or walkabouts to see how people are enjoying their holiday ?
Anyway , for £1000 each, we've flown over 6000 miles in comfort, had efficient hotel transfers, an excellent hotel with great food and facilities and some beautiful weather....what's not to like ?
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4.4
Google reviews (7491)
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The H10 Costa Adeje Palace is a fantastic choice for holiday makers seeking a relaxing getaway on the beautiful island of Tenerife, featuring a laid-back atmosphere and a sublime beachfront setting. The hotel has a diverse selection of dining and...
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4.4
Google reviews (7491)
Henry Johonson
Star hotel!!! All the services were wonderful...good food and entertainment...special mention to Caterina at reception for her care and energy in welcoming us (there was a long queue, the hotel was super full). All the information was clear and accurate. We were able to enjoy the free shuttle to the Americas (she booked it for us) and the two meals at the special restaurants that were included in our all-inclusive package, which she also booked for us on her computer. I highly recommend this hotel, especially the care of its staff. Thank you, Caterina, we will never forget you!
Graham Wickes
Mixed Feelings – Nice Hotel but Not Great Value for Money
First impressions were good — a nice, clean reception area, perhaps a little dated, but perfectly acceptable. We were upgraded to a Junior Suite in the Privilege section, which was a lovely room and a great start to our stay. A bed is a bed to me (perhaps not to my wife!), but overall the room itself was very nice.
However, it did begin to feel like the upgraded room may have been smoothing over some of the hotel’s shortcomings.
We stayed half board, as we couldn’t justify the extra £90 per night for drinks. That said, when you’re paying €2.80 for a 500ml bottle of water and €11.90 for a gin and tonic, you quickly realise they’ll find their margin somewhere. At those prices, I personally expect everything to be fully functional and well maintained.
I understand this isn’t marketed as a 5-star hotel, but in many ways they are charging 5-star prices.
Unfortunately, several maintenance issues were noticeable:
• Three out of four pool tables were not working
• Broken tiles/slabs around the pool area
• Pool tiles missing and sitting on the pool floor
• What appeared to be a waterfall feature not working, left with stagnant, muddy water containing live larvae
• Decorative water fountains running but filled with algae
The buffet food was good — if you arrived early. Go later and dishes tended to be dry and cold. We didn’t try the à la carte restaurant, so can’t comment on that. In truth, we found ourselves looking forward to eating out in the evenings.
One highlight was the piano bar after dinner, which we really enjoyed for a final drink.
We were travelling as a group with three rooms. While we were fortunate to receive an upgrade, the other rooms were not — and one in particular was very dated. Notably, none of the website photos show this style of room décor, which felt misleading.
When we raised some of these concerns with customer services, we were met with a surprisingly defensive attitude. My brother-in-law was even told that he was wrong about the website photos, and the matter became unnecessarily argumentative. A small goodwill gesture — even a credit to the bar tab — would likely have resolved things amicably, but instead the defensive approach left a sour taste.
Don’t get me wrong — it is a nice hotel. It’s just tired in areas and, in our opinion, not good value for money when compared to other hotels in the same price bracket.
We’ve stayed in both 3-star and 5-star hotels across more than 20 countries, so we feel we have a fair basis for comparison. This is the first time I’ve felt the need to write a slightly negative review, which is disappointing in itself.
Les Singleton
Our third H10 hotel, always a cut above, but of course, you pay for that. The rooms are huge, with a good sized patio. Bathrooms lovely, with all lotions etc needed.
First the niggles;
No ice cubes, chiller as opposed to a fridge.
FIRST TIME I've been in a H10 (or other group) with NO tea/coffee making facilities. I think you can hire equipment, but for the price we paid, I'd expect that to be included (we LOVE an earl grey first thing on the patio) ☹️
Strangely, they don't have teaspoons anywhere, so you have to stir tea, eat yoghurt etc with those large desert spoons????
They allow smoking around the pools, and, unbelievably, on the breakfast patio 😲😲😲 We only ate there once, and moved inside when a 'thoughtful' smoker lit up while we were eating 😡😡😡
Now good things.
Super impressive entrance and reception, really WOW!
Comfy seats on patio, not the usual plastic chairs.
Great gardens and infinity pool, plenty of sunbeds.
Love the wristband idea with a chip. No keys or cards to forget, no fumbling looking for cards tompay etc, one swipe - sorted (yes, fully waterproof).
Great balcony, but ours just looked across at another hotel.
Lastly, the food is typical H19, i.e. amazing! I said it's like chefs have cooked it, not just cooks. HUGE selection for all tastes, all beautifully presented and hot/cold. They also do a fresh grill each night - the steaks, unlike a lot of hotels, we're cooked to perfection & it was like eating butter 😍
Little niggles aside, we loved this hotel and, yes, we'd come again.
Vanessa Lancione
Just spent a wonderful week here for our honeymoon/babymoon. We opted for this resort because of its location further away from the chaos of Los Americas whilst still having the incredible weather in Costa Adeje. The hotel itself is right on the ocean front which was a huge plus for us. The infinity pool at the end made you feel like it was just an extension of the ocean. The beach to the rear of the hotel & going towards La Caleta is not very swimmable and very rocky but there’s a nice beach bar that plays live music, and the swimmable sandy beach of Playa del Duque is just a 5-10 minute walk in the opposite direction anyway. We opted for Bed & Breakfast instead of Half Board or All Inclusive since we figured we would have big breakfasts at the hotel, snack during the day whilst by the pool, and go for dinners locally at night. The restaurant across the street from the hotel called Jade Stone is surprisingly good, and there’s an ATM, pharmacy and supermarket in the same plaza which proved to be super helpful. There are some nice local restaurants if you walk towards La Caleta - our fave was the seafood platter at Restaurante Celso. In terms of breakfast at the hotel, the options were plentiful at the buffet: sweet & savoury crepes, homemade smoothies & juices, omelettes of your choice, freshly cooked bacon & fried eggs, your typical “English fry up” options as well as plentiful Spanish options including meats, cheeses, tomato spread, smoked fishes & caviar, etc, along with plenty of different breads, fruit, cereals, yogurts etc. We didn’t experience lunches or dinners at the hotel so cannot speak to that but the bar staff were always lovely by the pool! As for the hotel itself, the main lobby, bars, outdoor pool areas, restaurants, gym etc are all very nice and in good shape. The rooms however are dated. The room was very clean and the staff cleaned it well daily providing new towels, but you can tell the room needs updating. The extractor fan in the bathroom wasn’t working which we raised to reception a few times however we just ended up opening the balcony door whilst showering to air out the room. We were offered a different room but decided against it because we didn’t spend that much time in the room anyway and we had already made ourselves at home. The bed and multiple pillows (3 pers person!) were soooo comfortable and the black out curtains made for perfect atmosphere to have a good night’s sleep. The staff otherwise were all very friendly and helpful. In other parts of Tenerife you really have to be on the lookout for your possessions at the pool but we felt totally safe leaving phones/wallets in our bags by our chairs whilst swimming. This week was filled with older/elderly couples and a few families with young children, not necessarily the typical “party scene” that’s common in Los Americas/Los Cristianos. There’s not that much to do in the party realm in this location so you’d be having a more chilled holiday. The hotel’s piano bar in the lobby is nice, but their entertainment in Bar Tiede is definitely geared more towards the older crowds. Not many bars in the area otherwise. Overall very good experience and exactly what we were looking for.
Gabor Kalo
Huge working factory with very little soul. They do not even answer my emails in time. Also the promised room upgrade by the promotion was not delivered. In the room there is a kettle but no tea, coffee or even a cup. You have to buy your water, not even a bottle refil for the guest. Each order has to be paid upfront like you run away. Lateral see view means to go out to the balcony. The sky bar has 3 heaters for the night, you miss them you will be cold (or just don't stay). For dedicated restaurant I understand a dress code, but for the main buffet restaurant it is rather said to wear long trousers on a beach hotel. Asking 3 extra euros for the built in safe is pity when you pay 250+ / day. A lot of potential is wasted here as the location is very good, the food is also very good with great variety. Room size is good, bathroom showers was badly leaking.
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4.0
Google reviews (2053)
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Amidst the sun-soaked waters of Costa Adeje in Tenerife, Chatur Playa Real promises guests stunning stays. Guests have everything from swimming pools and a kids programme to nearby water parks and golden sands, there's no shortage of entertainment. The...
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4.0
Google reviews (2053)
Mihai Petrisor
This was by far the worst holiday experience we have ever had.
A so-called 4-star hotel… honestly, it barely deserves 2 stars, and that’s being generous.
We stayed in an apartment with a kitchen and everything was old, worn out and poorly maintained.
The air conditioning didn’t work at all, and the bathroom had a horrible sewage smell that made it almost impossible to stay inside.
There was mould everywhere — absolutely disgusting.
The food was a complete disaster.
Super basic, no taste, zero quality.
Everything looked cheap and rushed.
Frozen pizza, dry food, nothing fresh or enjoyable.
We even got stomach problems, and we heard the same from many other guests.
The staff were incredibly rude and uninterested.
No smiles, no greetings, no help — zero professionalism.
There were long queues at reception with people desperately trying to change rooms, but change them with what?
All the rooms are the same — a total mess.
If you have children: RUN!
This place is dirty, outdated, uncomfortable and nowhere near the standard you would expect in Tenerife.
This was the worst holiday of our lives.
We absolutely do NOT recommend this hotel.
Avoid it at all costs!
Boldsnlove Amber
Apart from the staff being really friendly we thought it was an overpriced hotel with very very average food. We have stayed in the family apartment which was really outdated, like nothing has been upgraded on the last 20 or 30 years, the smell was awful also. Beds are very uncomfortable, my husband and I both have had back pain from the first night. The wardrobe door was broken which I reported but nothing was done to it. The shower tap was also broken. Not that we watch a lot of TV, but we were staying with two little kids which needed to chill every now and then but TV was tiny and super old, and didn't have any Netflix or similar apps to opt for. The kids pool on the side of the apartments would've been nice for kids but it was freezing cold, and they're played on the higher level of the hotel so it was very windy, so kids didn't want to play there as it was really cold for them, the kids pool should've been warmed up! The playground for kids made up of old plastics toys is almost falling apart, should've been updated. As I mentioned before the food was below average, the only meal was ok was breakfast, and kids liked ice cream, but the cakes were horrible, seafood was awful and meet was very very badly cooked. Salad bar was ok, drinks were horrible. Luckily we don't like to drink much so we just had water and coffee but we have tried a cocktail and it was undrinkable. You couldn't get prosecco (which isnt even prosecco but cheap sparkling wine) during the day, only after 6 so I've tried white wine instead, but I had to mix it with soda water because it was horrible by itself. The beer was ok, just normal lager. Snack bar was horrible, foot was cheap processed food and it was cold. No fruits for the kids whatsoever on the snack bar. Just ultra processed foods soggy and cold. Entertainment was bad, magicians were quite cool, but it it was only twice during 8 night stay, other than that it was disorganised, chaotic and loud shouting and playing music. This hotel advertises as a 4star, but it's is definitely 2-3 star hotel. Beware when booking and paying, thinking you'll have a nice 4 star stay. On the top of they, you have to pay extra for everything. We wouldn't recommend and definitely wouldn't go back.
T Barkus
The apartment we stayed in was very spacious and had plenty of room for a family of four. We chose the all-inclusive option, which meant we didn’t have to cook at all, and there was always plenty of food and drinks available by the pool.
The location and overall setup are definitely well suited for families, with great attention given to children. It’s simple and straightforward accommodation, but we enjoyed our stay tremendously.
A special thank you to the reception staff for their kindness and support during our stay!
Chatur!
amanda mitchell
You get what you pay for. The rooms are dated but clean with kettle and fridge in the room, the beds are twin in the junior suites but they are comfy.
Entertainment was severely lacking. There's a sports bar and an entertainment room where the bar was not manned so you had to go to the sports bar to get drinks.
The food was basically the same everyday with not a lot of choice if you have special dietary requirements, the snacks bar was good if you liked chips burgers or hotdogs. The staff however were hard working and friendly.
And to top it off check out is 12pm and they cut off your wristband so you cannot access any of the amenities if you want to it's an extra €10 each, I've never had this at any hotel I've stayed at before, we haven't had our full 7 days as we arrived late on the Thursday before!!
This was a jet2 holiday and maybe they should look into this!
Kayleigh -
Came back from Tenerife yesterday, and stayed at this hotel.
First of all, I'd like to say that the staff were amazing. José and the girls were fantastic with the kids at the Mini Disco. We're really going to miss them.
The food was incredible. So much option each night, and cooked beautifully. The chef's did a superb job.
The room was lovely. We had an issue with the slide in door being extremely heavy to pull closed, but apart from that everything else was fine. The cleaners came in every morning and we would always come back to a clean room. They were also very friendly.
Reception were friendly, and were helpful with questions we had to do with exploring the island. They booked us taxi's or pointed us in the right direction and were always friendly.
Really going to miss this hotel, and as a first visit to Tenerife we had a glorious week. Hopefully next year we will be back. Thank you again for a great stay!
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4.4
Google reviews (3372)
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4.4
Google reviews (3372)
Olivier Mitry
We recently stayed at this hotel in Tenerife and overall had a pleasant experience, with some areas that could definitely be improved.
First of all, the staff were friendly, professional and always willing to help. A special mention goes to the housekeeping team, who did a wonderful job throughout our stay. The hotel is very well located and offers a splendid view over the Bay of Adeje, which is truly a highlight. Our room was beautiful, nicely decorated, and the bedding was extremely comfortable.
However, the hotel would greatly benefit from renovation. The common areas leading to the rooms are not at the standard one would expect from a 5-star property, and the bottom of the swimming pool appears worn and in need of refurbishment.
We stayed on a half-board basis. While breakfast was very good, the dinner buffet was unfortunately disappointing. It felt more like a cafeteria than a 5-star dining experience in terms of food quality. Additionally, drinks not included in the half-board package are excessively priced.
In summary, the hotel has strong potential thanks to its staff, location and rooms, but improvements in facilities and dining quality are needed to truly meet 5-star expectations
Welsh wanderer
Absolutely wonderful trip. It was a little while ago. I've only just started reviewing on Google.
Food was out of this world. Really high quality.
The hotel and pool was possibly one of the best I have stayed in. Really absolutely beautiful. The water rockery at reception was incredible.
Nicole loved it the necklace making. Looking at coming back at Christmas or early next year.
Only issue we had was the people working behind the the pool bar. They were really slow at serving us. Also how they asked for our room number made us feel like we were criminals. It's not a cheap place. I would expect a different approach with guests.
Andrew Ireland
We had an all inclusive week in January to dodge the miserable uk winter. It was a wonderful break in glorious sunshine made even better by this fabulous hotel.
The staff are all really friendly and helpful. The quality of the food in the buffet is excellent and varied for each meal. There is always an option to have something cooked fresh and a huge selection of everything else.
The two onsite restaurants are also excellent, with one included in the package and the other priced at 50% for food - but well worth it.
Lovely grounds, very well maintained and fab to sit by the pool with a small, but well stocked bar.
The rooms are big, with a sofa and desk alongside the massive bed but are not crowded. Maybe they are a little tired in places but a very very minor issue.
Would definitely recommend the all-inclusive package as it’s excellent value and you would definitely consume more than the difference between this and the half board rate.
Many people we met were on a return visit and we will be there again next year.
Kate Snowden
Just home from our latest and regular winter sun holiday at the Melia. Felt like they had upped their game this year. The hotel is always very nice and relaxing. We do the Level experience, which gives you an exclusive breakfast experience and a separate quieter pool amongst other benefits. We also do all inclusive which takes away the stress. The food was very good, especially if you take up the options of cook to order fish or meats. The salads options are also very good. The staff though are excellent and elevate the experience. We also ate at the Pico Negro restaurant which was nice but if we were paying full price, probably not worth it.
This year I must give extra thanks to Nicole in particular, but also Jocelyn, Natalia, Jose and Julien who were all amazing - thank you for making our holiday so enjoyable and relaxing.
We enjoyed the bands in the bar in the evening - definitely better than in years gone by - and the early evening drinks seeing the sun go down on the terrace are great. My only plea is for them to replace the chairs both in the level breakfast terrace and at the lunch terrace with something comfortable. My back hasn’t yet recovered.
We are already looking at coming again next year.
Thanks again for making winter much more bearable 😎
Richard Bacon
Really lovely adults only hotel. Staff are fabulous. Lovely greeting on arrival. Helpful with sorting logistics issues too. Both the exclusive pool and the general pool are lovely. The buffet food is excellent with a great choice. Easy to walk into town or down to the beach. Evening entertainment is particularly good.
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3.9
Google reviews (4243)
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3.9
Google reviews (4243)
MRH H
Stayed with a friend on half board for a week at the end of January
Loved the hotel. Will definitely return.
Friendly staff on reception when we arrived
Glass of prosecco , nice touch
Our room was on the ground floor, no view a room higher up would have been nice.but.the room.was lovely with a sitting room, large shower, spotless clean.
Towels.changed.daily if required
Kettle and tea facilities and a fridge.
Food was excellent, lots of choice always found something to eat. Which is often difficult for my friend. Wine soft.drinks included on an evening.
Staff in the restaurant worked very hard it's a busy hotel and they never stop.
Pool.areas always looked immaculate.
Did not use them.but.there.were.many areas to.choose.from
Hotel location is spot on for us. Turn left from hotel 10 mins.walk to the front you can walk all the.way to Los Chrisanos if you want.to
Turn right.out of hotel and.walk to harbour at La Caleta. A beautiful walk.
A excellent holiday hope to see you again next year.
Marek Liška
We stayed here last year when the hotel was still part of the Labranda chain, and the improvement since becoming Hovima is huge. The progress is noticeable in every area, from the quality of the food and drinks to the overall atmosphere.
The biggest difference is the animation program. Last year there was almost nothing except the mini disco, but this year the entertainment team did an amazing job. Our daughter absolutely loved it here and was excited every single day.
A special thank you to Mili, Luismi and Ali for making our stay so memorable. Because of them, we are already planning to come back next year.
Highly recommended for families.
Katie Bonser
We booked this hotel through Jet2.
It is in a fantastic location not too far from the beach front, with lots of choice of restaurants to eat out. Staff are super friendly and very helpful. The room was fantastic and we had an added bonus of a garden area. Everywhere was clean, the cleaning staff work tirelessly all day and it shows!
I am coeliac so was a bit nervous about meal times but they gave me a card which stated I needed gluten free options which I showed to staff each time I went to the buffet dining area. Most of the food is self explanatory with lots of freshly cooked meat, veg and salad but if unsure the cooks were able to help and there were signs next to the dishes with the allergens in the dishes. There is a dedicated gluten free section for breakfast with bread, cereal and sweet treats.
We would definitely come back! Special thanks to Aldo and Juan for making me feel reassured and catering to my dietary needs.
Keith Boyd
We had a fantastic time staying here. The rooms were great, the pools were fantastic (some heated) and the food (apart from New year's eve) was amazing. The best selection we had ever had at an all inclusive, the food was almost always hot.
On new year's eve, a lot of the food was cold and they tried to have too many people in the restaurant area at once. We did not enjoy our last meal at the hotel.
The location of the hotel is fantastic and we would definitely go back.
The reason the room only gets 3 stars is because of how loud the entertainment was at night. We ended up having to go and buy ear plugs to get some sleep. Our 4 year old son did not enjoy how loud the entertainment was, it could still be heard it in our room well after 11pm. This was the only down side to the hotel.
Michelle Richardson
Great hotel for location and service with a smile. The staff from reception to the cleaners were all so friendly. A special shout out to Berta for my lovely omelettes every morning and always took the time out to have a chat as much as we could with the language barrier She was so lovely.
The only downside for me was the sun beds no space between them and due to the hotel shape you were chasing the sun but only a minor downside as we were out and about exploring a lot.
Would highly recommend the hotel to anyone.
The view from the sky bar for the sunset was lovely and one night we had a DJ entertaining. Us with some fab chill out music.
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4.6
Google reviews (2335)
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Jet off for an unforgettable sunshine holiday experience at ADRIAN Hoteles Roca Nivaria, a sensational 5-star beachfront escape in Playa Paraíso near the popular resort of Costa Adeje in sun-kissed Tenerife. Minimalist architecture and a stunning...
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4.6
Google reviews (2335)
Gordon Farman
This was a return visit for us to this beautiful hotel. The whole hotel and grounds are immaculately kept. We stayed in a standard room (all inclusive) which was spacious, modern and well equiped. Our room faced the Beunavista hotel and did have a partial sea view. However if you want sun in your balcony, I suggest you upgrade. I did note that the wifi has been improved and there are more English speaking tv channels since our last visit. The mini bar is restocked every day, so we always had plenty of bottled water.
Overall the staff are very friendly and attentive. The staff at the pool side buffet and the Coloquio piano bar were particularly good. We did have several small service issues but I am pleased to say I received a very positive and professional response from management. The food in my opinion is of a high standard and well presented. The Verona, Italian restaurant was excellent with terrific service. Overall we had a very pleasant, restful stay at the Roca and I am sure we will return.
Steve Proc
I have been visiting The Rocca Navaria for many years probably 8 plus visits and it has always been my go-to destination for a relaxing, quiet, and romantic holiday. The rooms, food, and staff have consistently been excellent, creating a truly five-star experience.
Unfortunately, in recent years the hotel has shifted its focus toward families. While I appreciate that this may suit some guests, it has noticeably changed the atmosphere. The evening dining experience, once refined and tranquil, now feels more like a busy fast-food restaurant than a luxury hotel. Although there are designated areas for families, these are not well enforced, which diminishes the experience for couples and guests seeking peace and elegance.
The Rocca Navaria still has many strengths—its staff remain attentive, and the setting is beautiful—but I hope management will reconsider how to balance family-friendly services with the needs of long-standing guests who value the hotel’s original charm and get back to been a 5 star experience.
R J
⭐️⭐️⭐️⭐️⭐️
We had a pleasant stay at this hotel, mainly thanks to its cleanliness and overall tidy atmosphere. The rooms and common areas were exceptionally well-maintained, which made our visit very comfortable. The food was another highlight, perfectly suitable for both vegans and vegetarians, with plenty of delicious options to choose from.
While the reception staff were professional, they weren’t particularly friendly and did not give us a warm welcome. Fortunately, this was more than made up for by Luis, who helped carry our luggage to the room. He welcomed us warmly, was extremely kind, and carried himself with great professionalism. We felt genuinely cared for thanks to him.
During dinner we were very well looked after by Davide and Ana Maria, who seemed to be a server with very much experience. Their service was attentive and friendly. We also received a warm welcome from Yamei, whose kindness added to the positive dining experience.
The housekeeping team was also wonderful, attentive, friendly, and consistently ensuring our room stayed spotless.
The only real disappointment was the Spa and reception, where the service felt noticeably less attentive and did not match the standards of the rest of the hotel. Because of this, we decided to cancel the massage treatments we had planned.
Overall, despite a few drawbacks, our stay was enjoyable thanks to the cleanliness, the excellent dining options, and the exceptional staff members who truly made a difference.
Rona Ginat (Rona Ginat)
Lovely hotel, very kind service. We were very pleased with the vegan options in the all inclusive. Also seems very accessible.
The room is spacious, clean, the gym is enough to get a good workout. Its has many options also for families.
Paul Grubb
We’ve just returned from a one-week stay at the Roca Nivaria Gran Hotel in Playa Paraíso, Tenerife, visiting during October half term with our son, daughter-in-law, and grandchildren.
📍 Location
Playa Paraíso is a quieter resort on the south-west coast, and the hotel sits right on the shoreline with excellent sea views. There’s a small strip of bars, restaurants, and shops nearby, plus a larger shopping centre about a 15-minute walk away. It’s easy to get around using taxis or the local bus service, and the transfer from Tenerife South Airport took around 30 minutes.
🏨 The Hotel
This is a large but very well-run five-star hotel. The style is classic rather than modern, but everything felt clean, spacious, and professionally managed throughout our stay. Despite being busy, it never felt overcrowded.
🛏️ Rooms
We stayed in a Superior Double Room with Sea View, which was noticeably larger than most hotel rooms. Storage was excellent, the room was bright and comfortable, and the balcony was huge with lovely sunset views. Facilities included air conditioning, minibar (topped up daily on all-inclusive), coffee machine, kettle, safe, USB sockets, and a large walk-in shower.
Our family’s room was even bigger, split across two spaces, which worked very well with children.
🍽️ Food & Drink
The main restaurant was a real highlight. The food was excellent, with plenty of choice and good variety across the week. Even as a group of six, we always found seating easily, and outdoor dining was available at every meal.
There are also two à la carte restaurants (Italian and Spanish), plus a pool bar serving relaxed lunch options like pizza and burgers.
🍹 Bars & Evening Atmosphere
There are several bars around the hotel, including a relaxed Lobby Bar and a Piano Bar that worked well for evening drinks and entertainment. Staff were consistently friendly and attentive, which really stood out.
🏊 Pools & Family Facilities
There’s a great mix of pools, including a heated salt-water main pool, a quieter lower pool, and the RoniAventura area with slides and water features. This worked brilliantly for families, and our grandchildren made full use of it.
There’s also direct access to a small volcanic beach, ideal for a quick swim or a change from the pool.
🎾 Other Facilities
Free gym, tennis courts (with rackets provided), spa treatments, kids’ clubs, late check-out shower facilities, on-site shops, and underground parking. The hotel app is also useful for activities and schedules.
⚠️ Things to note
The all-inclusive package ends at midday on departure day, which felt a little early with a later pick-up. Evening entertainment varied in quality, though this wasn’t a deal-breaker.
✅ Overall
A very solid five-star hotel. The stand-outs for us were the room sizes, food quality, cleanliness, and how well organised everything felt. It suits families particularly well but would also work for couples wanting a quieter base. Even during half term, it never felt too busy.
🔍 Want more detail?
For a full walk-through and honest video review, search “Roca Nivaria Gran Hotel Cledwyn on Tour” on YouTube.
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4.6
Google reviews (3222)
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4.6
Google reviews (3222)
libby evans
My experience at this hotel was simply excellent — truly deserving of 5 stars! From the moment we arrived, we were made to feel welcome with friendly and professional service.
The room was spotless, very comfortable, and thoughtfully prepared down to the smallest detail. The bed was incredibly cozy, and we had a great night’s sleep. Everything was clean and well organized, which made the stay even more enjoyable.
The facilities were in perfect condition, and the atmosphere was calm and relaxing. The breakfast was varied and high quality, with plenty of options to choose from.
I would absolutely stay here again and highly recommend it without hesitation.
Mole Mrs
Escaped for a week here and it’s been absolutely brilliant. Lovely room overlooking the garden, super comfy huge bed, large pool area with a jacuzzi, 2 heated pools and loads of sunbeds. Food great and amazing staff which really makes it special. From the warm welcome and glass of Prosecco to the lovely restaurant staff and the truly excellent activities team. Access to the beach and the walkway to shops, Salt Museum and old town made it easy to explore. Or stay put and do golf, gym, archery, aqua fit, yoga and cocktail making. Huge fun, met some friendly people and cannot praise the hotel enough for all they did to give us such a great holiday. Special mention to the absolutely brilliant Aaron, lovely Lorenzo and the front of house staff. Just fabulous… don’t really want to go home to Scotland!
S E
Mixed Feelings from extended stay (first review below) – Started Very Badly, Improved by two Persons, Ended Disappointingly Again
Updated Review:
After an initially very negative experience that nearly ruined our stay, the situation improved significantly thanks to two outstanding individuals – and then deteriorated again at the end.
We booked e-bikes through the reception (not third-party online). The external provider delivered them more than 30 minutes late, and when they finally arrived, the bikes were heavily rusted, unsafe, and frankly life-threatening (brakes barely functional, frames corroded, tires worn to the cords). When I calmly reported this at the front desk and asked for a replacement or refund, the responsible Front Desk Manager William immediately became defensive and aggressive. He accused me of having booked it myself (which was not true – it was booked entirely through his colleague at reception), raised his voice, and lectured me that I had been “disrespectful” because I had not said “please” when – after his unfriendly tone – I politely asked for his full name and business card (never recieved this information). The entire interaction felt unnecessarily confrontational and far below the standard one expects from a Sheraton.The atmosphere only de-escalated when Tom Denis (Manager) stepped in. He listened, apologized sincerely, took immediate action, and turned the situation around completely. His professionalism, empathy, and genuine care were exceptional – he is the reason we decided to extend our stay by another 5 nights and why we initially wanted to leave a very positive review focused on him and the excellent Carlos.Unfortunately, the final days left a sour aftertaste again.When we wanted to extend for one more night directly at reception, we were told – in a noticeably cold and uncooperative manner – that we had to book online ourselves. The staff’s tone and body language made it very clear that they were personally offended and had likely received criticism from above for the earlier incidents. There was no offer to assist, no warmth, no attempt to make up for the rocky start – just a cold “do it yourself online”.Additionally, the long-standing water damage in the corridor right in front of our room (large, visible bubbling and discoloration on the wall, looking like chronic moisture for months) was only addressed after I personally reported it – and even then only minimally. In a 5-star property, such obvious maintenance issues should not persist for so long.To summarize: The bikes incident and William’s confrontational attitude were unacceptable and potentially dangerous.
Tom Denis and Carlos delivered outstanding, heartfelt service that saved the stay.
The visible, chronic dampness in the hallway and the petty, cold treatment at the end when trying to extend left us feeling unwelcome again.
We wanted to leave with only positive memories – unfortunately, that didn’t quite happen.
Potential guests should be aware that service quality can vary dramatically depending on the shift and the person.3 von 5 Sternen – pulled down by serious safety concerns, maintenance neglect, and inconsistent staff attitude.If the hotel takes guest feedback seriously and improves these points, it could easily be a 5-star experience again.
Regards
Steffen
David Moorcroft
Having a great time here. Pretty perfect in every way. Food great, entertainment excellent and the staff are really helpful. Room is brilliant and even though it is half term holiday and the hotel is very busy there are no queues for dinner. Plenty of room around the pools and beds and towels always available. So pleased we came here with our daughter and her family
A BC123
Had a lovely week away in the Sheraton Fuerteventura. We had a huge room overlooking the pool and beach. It's always good to have 2 sinks in the bathroom. The service was excellent. I had a nice gift left in my room for my birthday. A special thanks to the Entertainments team for putting on a really enjoyable set of activities. We did archery, rifle shooting, and tennis, amongst others. Many thanks to the whole hotel team for a great stay.
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4.6
Google reviews (3230)
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4.6
Google reviews (3230)
Jacinta King
A very beautiful spacious hotel with excellent amenities, in a great place at the end of Los Christianos close to the beach. Near to lots of shops and restaurants as well. The food is pretty amazing and service is excellent. Beautiful rooms and ours had a spectacular view across the beach overlooking the sea. Peaceful and quiet as its an adult only hotel. Staff were very helpful during our short stay as they very kindly scanned a number of important documents for me to email as attachments, as I was unfortunately unable to do this myself. First time there and we will definitely be back for a much longer stay. Didn't want to leave!
Elizabeth Browne
Beautifully warm pool and spacious jacuzzi. Great choice of food at breakfast and dinner, with freshly cooked fish each evening. Too much tempting food for my waistline!
Staff at the hotel are so kind and friendly. Waiting staff are very attentive. We really enjoyed the activities and so a special thank you to Virginia who made everything such fun.
Rachel Kellar
Well we cannot praise the hotel and staff highly enough. The hotel itself and food are wonderful. But the staff were so kind and caring. Disaster struck and after an accident (outside of the hotel), a 2 week hospital stay happened for my aunt, leaving my 92 year old uncle alone at the hotel. Everyone looked out for him until a family member could fly out to help. Huge thanks to all staff there, and Stefanie for being point of contact. We are most grateful for your empathy and understanding. Thank you.
Charles Hassett
This hotel has a lot to recommend it with a truly impressive entrance atrium smothered in trailing and upright plants. The rooms are well laid out with plenty of (built-in) wardrobe space although the shower temperature was a little inconsistent. The dining area is spacious and is only busy at peak times but would benefit from some gentle direction suggestions around the buffet islands (arrows on the floor? Maybe not. But what about suggesting people circulate clockwise if possible?) as guest traffic is tiresome with people travelling in both directions (with quite a few mobility scooters) and rubbernecking to see what's on offer. Unsurprisingly (given that meals are predominantly buffet-style) the food is nicely presented but a little bland in flavour with the exception of the 'Cooked to order' station which inevitably means waiting. The location might be a negative for some as (a) the hotel is at the far south end of Los Cristianos so a fair walk to the centre and (b) Los Cristianos is a little 'worn/tired' and could do with refurbishment to improve it (especially the Promenade which takes a heavy footfall). We were happy with the hotel but the above observations meant we rated it at 4+ star rather than 5.
Angela Barber
We’re having a great time at the hotel again, lovely room and a lovely house keeper looking after us. Lovely breakfast, would be even better if extended to 10.30am please. We enjoyed the live music last night but it was really bright in there which killed the atmosphere somewhat. Maybe more people would dance if the lighting was lower. Anyway, we’ll continue to enjoy our stay.
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4.7
Google reviews (922)
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The ADRIAN Hoteles Colón Guanahaní offers a luxurious, adults-only (16+) retreat in Tenerife. With its elegant colonial architecture and proximity to the Playa de Fañabé, the hotel immerses guests in tranquillity and sophistication. Experience the...
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4.7
Google reviews (922)
emma white
⭐⭐⭐⭐
We’ve had a really lovely stay at the Colón Guanahaní and would happily recommend it, especially if you’re looking for somewhere calm and relaxing.
The hotel has a peaceful, quiet atmosphere and the staff are a real standout — consistently friendly, kind and professional throughout our stay. The location is lovely, although there’s no sea view; if possible, I’d definitely recommend choosing a room overlooking the pool rather than the street.
The food has been excellent with lots of choice - nothing negative to say at all. The New Year’s Eve buffet was absolutely out of this world and felt really special. The hotel also made a great effort at midnight with fireworks, a small gift for each guest and a photo, which was a lovely touch and made the evening memorable.
We really enjoyed the outdoor seating for drinks and meals, especially as heaters are provided for cooler evenings. The pool area is very comfortable with plenty of comfy sun loungers, and we appreciated having two towels each — one for the lounger and one for drying off.
Our room was comfortable with a very good shower, although the décor is a little dated and could do with a lick of paint. It didn’t detract too much from the stay, but a refresh would elevate things further.
A couple of small points: spa bookings are best made in advance as it gets busy, some background music around the pool area would be nice and a bit more evening entertainment in the hotel would have been welcome.
Overall, a very enjoyable stay with excellent food, wonderful staff and a calm, relaxing feel. We’d certainly consider returning.
Le Wi
Just back from a week's stay. Very relaxing and peaceful, as the hotel seems to attract an older clientele. Two heated pools, and a rooftop heated pool and jacuzzi which have beautiful views of the sea and the mountains. I loved that we got two pool towels each - one for the sunbed and one to dry yourself. There was an excellent choice at the breakfast buffet of both hot and cold food. We didn't eat dinner in the hotel, so can't comment on that. Staff were very pleasant and helpful, particularly the housekeeping staff. The hotel is located a short walk from the beach, though it's down a steep hill which could be an issue for anyone with mobility problems.
Paul Macdonald
Overall a lovely hotel, superbly located for fanabe beach and Costa Adeje per se. Very clean and well appointed. Excellent, professional, friendly and helpful staff. Breakfast very good with lots of choice and good fresh options. That said, spoilt a little bit, by serving tinned peaches and Pears!! Bread also at times a little stale (suitable for toast only). We stayed over Christmas and the Christmas day buffet was exceptional, quality and choice second to none. The two main issues for us were, firstly our room. At no time of day did our balcony receive any sun at all, it also looked out on a busy road.This made the balcony noisy from traffic and too cold to sit on and the room dark and cold. Would never stay here again unless we could have a balcony that received sun at some point during the day. We did ask reception customer service if they could move us to a different room they said that it was not possible to do so. Secondly, the entertainment was very limited and repetitive. A lot of guests left the hotel at night to seek entertainment in Town. I think that if the hotel did better in this area they would find more guests staying after their meal with bar takings going up. I would add that the pool area is lovely. I can however see problems arising over sunbeds during high demand periods.
Glen Weir
Although not our first visit to Tenerife it was our first stay in Costa Adeje. My wife and I have only returned after spending christmas week at this absolutely beautiful hotel. It really should be 5 star in our opinion.
Where can I start on just how good it was...
Certainly a big positive for the hotel was its size, not to big. As many folk have said the age of people staying certainly was older and that was lovely. It was quieter because of this and being adult only it was indeed very relaxing. As many have also said the pools, rooms etc all where immaculately clean and the staff were simply amazing, certainly 5 star not 4. My wife commented on the sunbeds being the most comfortable she had ever experienced.
Due to not being too large, staff soon started to recognise those staying and it became very evident that nothing was to much bother. If anyone staying had any struggles with getting food etc then the staff would simply go and get it for them. I appreciate this would not be the norm but the point that staff cared enough is simply outstanding, certainly above and beyond.
There was entertainment for anyone wanting to sit in off an evening and this included xmas day when there was even music at breakfast.
Our only regret on our stay was not having the xmas buffet......we spoke to many folk who went and they said it was simply amazing. Breakfast buffet had all your needs and food from the outside bar was lovely and not overpriced.
It was only a short walk, downhill to the promenade, supermarket and many restaurants. You could walk the whole way to Playa Las Americas but options like taxis, mobility scooters are readily available for those who require them.
Although part of the Adrian group of hotels I can only suggest if you are considering a hotel in Costa Adeje do not hesitate in booking the Colon Guanahani either directly or with one of the airline companies that use it within their package deals.
If your alone, a couple or indeed have reduced mobility you will have a lovely holiday. The staff will absolutely look after you. You will not need to leave the hotel if you dont want to.
Ultimately customer service makes any stay and we wish we could give them 10 stars. That applies to all the staff we incountered including room service, kitchen staff, bar staff etc. It is this that has made it one our best stays ever.
Jo Jeffreys
Fabulous hotel. Positioned on the cusp of where the high-end, plush side of town meets the touristy promenade - although you'd never guess it as the hotel is a slice of peace and tranquility. Comfortable room with privacy on each balcony/terrace. Staff superb and very kind - and some a little humourous and cheeky to make you smile! Two heated pools, rooftop infinity pool and jacuzzi, and ample deck chair locations. Views from the rooftop with sea one side and mountains the other is stunning. Evening music alongside dinner was beautiful - pianist, sax, violinist, singer. Never loud, always in keeping with the relaxed mood. The highlight was buffet breakfast and dinner. As vegetarians, there was ample excellent buffet choices plus an option to request a vegetarian/vegan main the day prior, although we never found this necessary as the buffet was so good and different every night. Bravo to the chefs for being so inclusive for veggies. Only suggestion for the hotel is the food labelling - whilst there were clear symbols for allergies and vegans, there wasn't a symbol for vegetarian, and sometimes the labelling positions were in the wrong places. Unfortunately twice we tucked into salads to find small pieces of meat or fish. Hopefully a simple fix!
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4.6
Google reviews (1489)
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Immerse yourself in a heavenly adults-only experience at INNSiDE Fuerteventura - Adults Only, a fabulous hotel situated along the turquoise coast of one of Spain’s magical Canary Islands. Boasting direct access to the soft golden sands of Sotavento...
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4.6
Google reviews (1489)
Natalia Buchowska
We had an amazing stay at INNSiDE by Meliá Fuerteventura and couldn’t be happier with our experience.
The staff were exceptionally kind, warm and professional — always smiling, attentive and truly making us feel welcome from start to finish. The cuisine was outstanding: fresh, high-quality ingredients, beautifully prepared and absolutely delicious. Every meal was a highlight.
The hotel’s relaxed atmosphere, great design and stunning natural surroundings make it a perfect place to unwind.
The only small downside is the lack of water refill stations or drinking fountains, which would be very helpful and more ecofriendly.
Overall, a fantastic hotel that we highly recommend — we would love to come back!
Anna M
Back from one week in this amazing hotel
! From day one till the last day, we felt welcomed, supported, and advised. The hotel's architecture and decor are superb, featuring raw materials like wood and stone. The sea-view room with its large balcony is very pleasant. The buffets are extraordinary, original, varied, and high-quality. The staff is welcoming, professional, and attentive; the housekeeping staff are particularly friendly and professional. The location is exceptional, close to the beach, palm trees, and the lagoon: a landscape that changes with the tides. The infinity pool is perfect for relaxation, and the solarium could be larger given the size of the hotel. In short, the best place to unwind. It's very rare, but we could come back a second time because our stay was so pleasant.
Katie Jansen
Absolutely love this hotel! The rooms (had the Seaview one) are cosy, spacious, comfortable and clean! There is a feel-good vibe everywhere in the hotel! And the staff friendly!
The location is remote but that is exactly what I love about it. It is perfect if you want relaxation. Be aware though, you do need a car if you want to explore the island (no shops, restaurants or bars around). But the hotel offers some live music and DJs in their bar. In terms of activities, I also loved the free yoga/pilates classes! Big plus!
The food is exceptionally good and the breakfast buffet selection fantastic!
It was our third time at this hotel and while we enjoy it greatly and rated it highly, we do have a few points that could be improved:
- the pool is ICE cold. If one reads the reviews this is mentioned several times but it is still the same. For this price point, one should be able to swim enjoyably in the only pool available.
- the seaview rooms have no tea/coffee making facilities. I know Superior rooms have it but I do believe that in a hotel of this level at least a basic kettle should also be provided in the Seaview rooms (I travel a lot and at this level thats normally provided, sometimes even snacks). It is not that expensive for the hotel to buy these and provide them but it will be appreciated by the guests
- it would be great if there were more activities on offer, massages, spa
But these points aside it remains a fantastic hotel!
Hel b
I’ve marked the hotel down as I have coeliac disease and need a strict gluten free diet. Whilst the hotel was lovely - I was disappointed by the coeliac safe options and the lack of care that people showed. I was told at check in I’d be fine and have loads of options. On the first day the chef told me that anything hot in the buffet wasn’t safe due to cross contamination. Knowledge of cold food was limited and there was lots of cross contamination risk. They did have a separate toaster and gluten free bread, but I noticed lots was out of date and then the ran out of gluten free bread the last 3 days we were there! We only did bed and breakfast luckily. I twice complained and the head food person called me and said they could cook me an egg if I asked…
I was told if we’d had dinner there they could do pasta or pizza gluten free if ordered in the morning, but that would have got pretty dull and repetitive.
The hotel is a bit tired in places, but the room was cleaned each day. There were lots of small improvements that could be made that would have made a big difference. No kettle in the room.
The location is stunning if you like natural coast line and don’t mind being out of the main resort. We loved walking along the coast and hardly seeing anyone!
Robert Wellmann
Wonderful stay here. So calm, great variety of food in all buffets, infinite pool and great views to the beach. This is a dream come true. Special thanks to the Team who made it so special, always so caring and attentive. Danke Pedro for being a great host, Simone for all his welcoming and so caring time dedicated to our well being and Patricia from Reception. You all have made this trip unforgettable.
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4.7
Google reviews (10685)
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Situated next to the sea in the vibrant resort of Playa de Las Americas, the H10 Conquistador is an ideal choice for a relaxing getaway. This all-inclusive resort features a variety of facilities and modern rooms. Guests will be treated to a diverse...
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4.7
Google reviews (10685)
Andrea Klein
We spent our second big family at H10 Conquistador and we really enjoyed our time.
The hotel is perfectly located right at the beach in a calm area of playa de las americas - so even with open windows it was very quiet and night.
The other guests are mostly elderly or young families like us, very pleasant crowd, no wild party animals.
The rooms are clean and the beds comfortable.
The food (we had booked half board) is presented very nicely and tastes great.
The pool area is large, there are enough beach chairs for everyone and there is a nice bar where you can sit or purchase drinks or little snacks.
Some remarks for possible improvement:
There is no shade for the kids pool - maybe a large sun umbrella could be installed.
Concerning the food:
There are very few options for vegans/vegetarians. Maybe add oat milk, hummus or other vegan spreads for breakfast.
And for dinner: why not add a vegan sauce for pasta (not tomato sauce) or a curry or some other vegan dish?
The hotel is advertising about being eco-friendly- so offering more plant based options would be a perfect addition to this topic.
And another comment on the buffet: declaring allergens/ main ingredients would also be helpful - not just for people following a certain diet.
Last but not least we would thank the staff that always was very helpful, friendly, warm and welcoming!
We would love to come back for a third time 😊
Vikki O
We paid for half board with the privilege and would recommend to others! The lounge was great, unlimited drinks and snacks and the terrace was lovely and quiet. Great selection and seems to be the way forward in hotels these days, this is the second hotel with this option we’ve stayed and provides a great alternative to all inclusive if you would rather other options. Our room was great, sea view on the privilege floor. It was my birthday while staying and a bottle on ice was delivered to the room which was a great touch! Staff were attentive and friendly, couldn’t fault our stay! Location was great, sea view and access to the sea front via the hotel pool. Thank you!
Paul Neades
Amazing Stay.
Hotel is spotless.
Food Excellent no complaints, and the Japanese restaurant was a great experience.
Rooms were clean and tidy and cleaned daily.
Staff were amazing and everyone was friendly and could not do enough for you. Bars were great with the best cocktails we have ever had in an all inclusive hotel with premium spirits included.
Animation team were friendly and fun.
We would recommend anyone to stay here and we will defiantly return.
Kathryn Arnold
Excellent location near everything. Food was fantastic. The best i have ever had all inclusive. Various stations good food freshly to order. Room clean. Staff very friendly and helpfull would definitely stay again.
Gary Prince
Beautiful hotel, facilities and location.
Staff were super friendly and helpful. Really made you feel welcome 👏
Will definitely stay again.
The only minor niggle was the process for getting a pool towel, where we had to pay a €30 deposit in cash only and present the receipt to return them. Which for a hotel of this stature is bit outdated in 2026.
As I say a minor issue and not one that would stop me returning
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4.7
Google reviews (154)
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A sensational holiday experience awaits at 1881 Tenerife Las Madrigueras Golf Hotel, a spectacular 5-star getaway in the popular sun-kissed resort of Playa de las Américas in Tenerife. Immerse yourself in pure luxury and service at this adults-only...
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4.7
Google reviews (154)
Mauri Tanninen
Service and food was very poor!
Service specially headwaiter was arrogant etc
spoil holiday feeling!
Terrace was booked one year ahead, if you didint know, you got table some coner or inside anyway - not nice system!!
Golf coarce restaurant lunch was something what restaurant never should offef to customers!
Andy
One of the best hotels that we have visited in the world. We are not golfers as the majority of guests are but that does not detract from any part of the experience.
Many hotels bill themselves as 5 star and are not; Las Madrigueras is a true 5 star establishment. Rooms have fantastic views, with spacious balconies and quality furniture. The whole hotel has shaded seating area throughout. It was 34/35 degrees for most of our stay, so this was a godsend.
Restaurant and food quality and choice are superb. The pool is wonderful and never busy, if you like to swim.
Finally the staff. Exemplary, friendly, professional and happy.
The clientele are mainly well heeled Europeans and British.
If you want a quiet, unspoiled break, this is a great choice. Not for everyone but most of the guests have been back here for the last ten years or more. I think they like to keep it a secret... and no wonder!
Skip
Was there a few years ago it's a great hotel for adults no kids when we were there so peaceful overlooking the golf course a discount on course plus hote provided free golf carts to anyone who wanted them. Would recommend to any golfers
Richard Tomlin
We have recently returned from our holiday. I must say this hotel is lovely, the rooms, pool and golf were excellent. Really friendly staff and good food.
Negatives with this hotel is there was no information in the rooms, meal times and general info about the area etc., also there was a lovely piano bar but unfortunately there was no pianist, so entertainment was not available. As the hotel is located quite away from facilities I think they have missed an opportunity having no evening entertainment.
Jacqueline Crummie
Just absolutely loved the peace and quiet, staff first class 👌 and nothing is a problem. Went out of way to retrieve an item we lost in a taxi . I just can't rate this hotel as it's definitely 5 stars plus .Food, especially breakfast, was superb, oh another bonus, plenty of sun loungers
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4.7
Google reviews (800)
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An unforgettable holiday experience awaits at Las Terrazas De Abama Suites, a sensational 5-star getaway in the privileged area of Guía de Isora on the southwest coast of Tenerife. You’ll be surrounded by lush gardens and palm trees, with spellbinding...
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4.7
Google reviews (800)
Louise Johns
Excellent service, amazing staff. Diego and Alexandra very helpful, friendly , professional on reception, great recommendations.
Medium, the host in Melvin equally friendly, accommodating, chef excellent and waiters too. All staff for breakfast first class too. Transport very good . Definitely 100 percent recommend.
Emily McKenna
We had an amazing experience here, I was hesitant after some past reviews but all staff were incredibly friendly and helpful. The front desk offered us late night room service options and we were upgraded to a 2 bedroom suite. All of the amenities were very clean, but there is a lot of maintenance being done throughout the resort (mostly at the Jardins). My fiance enjoyed daily tennis lessons with Sergio and we loved the water circuit at Sandara spa. There is a well stocked convenience store on the property and breakfast had abundant food and drink options. There are many winding steps down to Abama beach and the lift was out of service. Parking around the resort was tricky at times, id recommend a compact vehicle.
Anna Chin
We traveled to Las Terazzas in September and we had absolutely wonderful time. Apart from the beautiful location, spacious and clean apartments and amazing views, the staff and people who work there made our experience exceptional - everyone was very professional and attentive, yet very approachable and friendly in a genuine way. I would like to thank Vanessa (and Rahul) from Reception for looking after us and making the birthday trip very special. Also, massive thank you to Joana, Nati and Natalia from the breakfast restaurant who welcomed us with a smile every morning as well as Alexis from the bar, who makes the best sangrias we have ever tasted. Chris from he bar prepared delicious barraquitos! These are just a few people but everyone we encountered (including maintenance and housekeeping) took the same friendly, outgoing approach and went the extra mile, even though not asked. The food was very good overall and the little shop on the premises was an added convenience. All in all, one of the best overall experience we have had at the hotel. Thank you all for making it so special!
Anna & Torenne
Madeleine C Cosgrove
I had an exquisite stay recently at both Las Terrazas and Los Jardines de Abama. (I ended up extending my stay to try the suites at Los Jardines!)
I have stayed before, so knew that the suites, the food, the facilities and the service would be outstanding. This trip the service was even better, true five star hospitality facilitated by Cindi in Las Terrazas. Lovely personal touches, including personally bringing me to show me around Los Jardines; Cindi was a delight to deal with, incredibly warm, friendly and so helpful! This meant a great deal to me as I normally travel with my family, but on this occasion was solo.
Mila in Los Jardines was similiarly fantastic to deal with, a seamless transfer to the new suite and an opportunity to try the spa facilities (the hydrotherapy pool with its extensive views across the resort and to the sea is to die for!).
Overall, I couldn't recommend the resort more; suitable for young families, couples, friends and solos too. Exceptionally clean, luxury suites and facilities await.
Madeleine Casey - stayed October 2025
All in all
Kinga Ludescher
The first lady from the reception very kind and helpful, also at the breakfast very nice staff, the apartment big and spacious, the single very unpleasant fact it was the smell of mold in the garderobe and the big bathroom.
This ruined the entire vacation. When I reported it several times to the reception, I was told that this was not the case. It was very disturbing to have my word questioned and doubted. As I suffer from allergies and bronchial asthma, this also had a negative effect on my health. Unfortunately, it left a very bitter aftertaste and cast a shadow over the whole holiday. I recommend that in the future these issues be taken more seriously.😐
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4.4
Google reviews (5541)
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Discover sophisticated luxury, sublime service and endless magical holiday moments with a stay at the 5-star Gran Meliá Palacio de Isora, on the magnificent island of Tenerife. Located next to Alcalá and Guía de Isora, this exquisite hotel is an ideal...
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Up to 15% Off when travelling between 01/05/2026 - 31/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (5541)
Elaine E
Ok here for 33 days and have a guest coming to stay , I’ll report my first week and add on from here !!
I’ve had a very pleasant stay overall. The staff are friendly, welcoming and very helpful, which really makes a difference. Room service has been excellent, and the housekeeping team have been wonderful, keeping the room spotless and comfortable throughout my stay.
I also visited the spa for a facial, body scrub and massage, and the treatments themselves were fantastic. The therapists were professional and the experience was very relaxing. The only downside is that the spa treatments are quite expensive, so it’s something to be aware of when booking.
The spa facilities themselves could do with a little more attention. There was unfortunately a large dead bluebottle fly in one of the water tubs and the water looked a bit dirty, which suggests it may not always be cleaned as regularly as it should be.
The buffet restaurant is beautifully presented, with a lovely selection of food and very attentive staff. One small thing I would have liked is the option to sit at the same table each evening so you can get to know the staff a little better. One of the ladies serving at dinner was absolutely excellent and very professional.
I am staying here for 33 days, so I will update this review as my stay continues. One small disappointment so far is that for a stay of this length, and with a guest visiting for a week, there have not been any additional perks or recognition for a longer stay, which would have been a nice touch.
Overall it has been a very enjoyable stay with genuinely lovely staff, just a few small details that could make the experience even better.
Hoping Discs
Our stay at the Gran Meliá Palacio de Isora Hotel in Tenerife was, overall, a fantastic experience. The hotel is stunning, with beautifully maintained facilities, lovely gardens, and ocean views that help you unwind from the very first moment. The rooms are spacious and comfortable, and the atmosphere throughout the resort is one of calm and quality.
We would especially like to highlight the gastronomy at the Oasis restaurant, which pleasantly surprised us. The variety, the quality of the products, and the presentation of the dishes are all at a very high level. Every meal was a real pleasure, with options for all tastes and always made with fresh, well-prepared ingredients. You can truly see the care and professionalism behind every service.
But the best part, without a doubt, has been the team. All the staff at Oasis made us feel at home from day one: attentive, friendly, and always with a smile. A very special thank you to the managers Bea, Erika, and Javi, who stand out for their professionalism, organization, and exceptional service. It’s clear there is great teamwork and a genuine passion for creating a memorable experience for guests.
All in all, a hotel we would definitely return to and highly recommend for its facilities, its excellent dining options, and above all, the warmth and quality of its team. Thank you for making our stay so special.
Katja Korhonen
A magnificent and beautiful hotel, architecture and interior, well-kept garden areas, many swimming pools and especially the infinity pool is breathtakingly beautiful. It is also huge and a sea water pool. Many restaurants to eat in and the food was wonderful time after time. The buffet dinner was also of high quality, the selection was dizzying and the food themes changed daily. Our room was spacious and beautiful and especially the bathroom with two rain showers and a jacuzzi was luxurious. Every evening there was entertaining evening entertainment. And the staff was incredibly attentive, polite and friendly. I had read reviews that said the staff would be rude, we never had such an experience during our week-long holiday! We had a wonderful and memorable holiday, we will definitely come back again!
Rubin Salam
This is not a 5 star hotel.
Firstly the walls are paper thin. We didn't get a good night's sleep as an adjacent room were here to party. Despite making the issue known to staff, we were told we couldn't switch rooms for 3 days. This was despite there being availability on booking websites. When we were able to move, the room was slightly smaller.
Basically paid €300 a night to not sleep, the staff didn't particularly care.
Requests on average took 3 working days.
The rooms themselves are tired and dated.
Service around the pool was non existent and when you went to the bar they charged €8 for flat Heineken in a warm glass. For context beers in the near by town in an ice cold glass will set you back €3.50.
The pool is lovely, unfortunately they have villas next to it. So instead of having a nice serene relax, you're forced to listen to the spotify of the people staying in the Villa. Not so bad if they have paid for ad-free, unfortunately for us the guests there while we were staying must have used that budget on the Heinekens. Not such a great vibe listening to an unmixed playlist with ads on poor quality speaker. Again staff did nothing. Though this is mainly because there is not enough of them.
I think an issue may be that most of the staff are hired to get you to join their vacation club rather than actually make the stay enjoyable.
Most of the sunbeds don't have cushions, so you have to just lie on a frame. The staff won't get you a cushion for the sunbeds designed to have cushions. That's universal, whether you're old, pregnant or just want to sunbathe in comfort for €300 a night.
Other 5 star Amenities lacking:
Bathrobes
Fresh Drinking water in the room
Positives:
Breakfast- very good spread, luckily we were up early due to the no sleeping, which meant we didn't have to queue. However from 9am onwards there were massive queues.
I'd recommend staying somewhere else if you want a 5 star hotel experience.
Irina S
This is not a 5 star experience!
The natural setting is amazing and all outside, pools, garden etc look fabulous and are very well maintained. The rooms are very large but you can see that they need a refurbishment, they look outdated.
The breakfast has everything you want, no doubt about that, but the quality of food is mediocre, not a 5 star type of buffet breakfast.
The biggest downside was that we had kitchen cockroaches in the room, walking on the cups, glasses, my make up, clothes, it was disgusting. I did report it through their QR code and at the reception, but only after I sent an email, 3 days after, they offered us a change of room and upgrade. I did not ask for an upgrade, that is not what i needed. What we needed was, for the price paid to not live for 3 days with cockroaches.
I did flag this to the manager and asked for a refund on those days, but they said that they don’t have on file my request- how convenient: you ask guests to scan the QR code for everything they need and then say that you don’t have any record of the compliant. By email you cannot deny it, that’s true.
All and all, a disappointing experience, I would not recommend it and i will not be returning.
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4.4
Google reviews (685)
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Escape to the stunning Barceló Lanzarote Royal Level, an exclusive oasis within Barceló Lanzarote Active Resort in Costa Teguise. Guests are entitled to full access to the facilities on offer at the main resort, as well as a range of exclusive services...
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4.4
Google reviews (685)
Karlis Venters
Adequate hotel but with notable drawbacks. We stayed for a single night with young kids and had half board. Would not return for the €250 price we paid, too many little things add up and I would probably prefer to pay €100 less for a well managed 3* hotel.
Pros: royal level areas were quieter, but the regular pools seemed nicer and warmer, and had more to do for kids. We only had buffet at royal level (asana) and food and service was good, but cleanliness was lacking with dirty chair pillows, tables were spaced too closely for my liking. Good selection of teas and even coffee was decent (for an automatic machine). Room was spacious. Kids club was nice and large. Staff always pleasant and nice. Resort is huge and seems like has lots to do, especially sports, but we didn't have time for that.
Cons: noticeable sewage smell in bathroom, not bad enough to deal with inconvenience of changing rooms when staying a single night but still very annoying. Our ground floor view was of some bushes and powerplant. Room felt tired overall and sofa bed was uncomfortable, but ok for a single night. Resort is huge and we had to walk a kilometer across the street and 3 floors up to get from the room to the kids club, the resort map is needed to not get lost.
Attention to detail was a bit lacking: room had some dust, sofa bed was not premade, our keys were already deactivated 15 minutes before checkout time and we needed housekeeper to let us in.
Jeanine
I would like to say first that I really like the resort. The complex is very beautiful, the food is good, and the staff here are extremely friendly.
However, I unfortunately have difficulties relaxing in the evenings because the hotel is quite noisy. I have already woken up several times during the night.
Good sleep and quiet surroundings are very important for me. When I go on vacation, I mainly hope for rest and relaxation, and unfortunately that is currently a bit difficult for me here.
MM McD
First time staying at this resort and overall I’m really impressed.
Pros: how relaxed the hotel is, the great service, friendly staff, excellent standard and choice of food, lovely fluffy towels, very comfortable bed, clean and tidy pool area without the need to fight for a lounger, good choice of evening entertainment, prices for alcohol/food reasonable.
Cons: possibly only the location. Try to avoid the view of the power station. It would also be nice to be able to sea swim in front of the hotel. The area at the hotel could easily be made a little more accessible to give customers the option to do it but it doesn’t seem to have been maintained.
I also feel the gym could be larger and better equipped, particularly as it’s an active resort. I was actually quite surprised that it wasn’t bigger. It would also benefit from a sauna/steam room/ cold water dip pool/ hydro pool etc. maybe someday, either way I would return.
Kirsty Briggs
Stayed Royal Level
Staff soooooooo friendly and helpful.
Food - could be a bit more variety but was happy with quality. Lots of healthy options.
Hotel facilities and location was great.
Drinks - lots of branded spirits available.
Would 100% stay again. We will be back.
craig Alen
Hotel is in a great location, rooms are lovely, hotel is spotless. Food ia rotten, the buffet in both the royal level and standard were cold and left out for linger than they should. Choice in royal restaurant very limited. I ordered an omelette for breakfast and 99% sure I got food poisoning from it. Very sick and unable to eat for 3 days ruining the rest of the holiday. Told deskstaff purely to ensure it didnt happen to anyone else who said there wasa nurovirus going about which was nonsense as my wife was fine. So, food rotten and no consideration for customers.
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4.6
Google reviews (5869)
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A luxurious stay at the 5-star H10 Playa Meloneras Horizons Collection. This opulent escape is situated just a short walk away from the golden sands of La Meloneras beach and is close to a range of shops, bars and restaurants. The hotel’s rooms and...
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4.6
Google reviews (5869)
Mark Kenyon
Lovely hotel with good facilities. It’s a bit of a walk to descent restaurants if you are not on 1/2 board, but it’s an easy one. Staff were good, friendly and helpful Rooms were clean, everything worked everywhere in the hotel. Its a bit was nice and quiet as a location which we wanted. Ive stayed with H10 before, this is the best so far. The main restaurant was just as good, if not better than the 4 “al la carte” restaurants as the choice was larger and you could eat outside. The entertainment was pretty standard, but a couple of noteworthy exceptions. The Queen tribute band were great, the 3 Tenors also. We will return if you want a nice break in the sun, may even do as a package as I saw Jet2 people there, and save the hassle of a hire car.
Michael Mullahy
Our first stay here. A very enjoyable experience. We stayed in a superior sea room view which is exactly what we got. The food had a wide variety of choices.
We spent a lot of time by the poil and Victor was an exvellent ambassador for the hotel.
The evening entertainment was varied and very enjoyable.
Overall, I would recommend the hotel. We shall be returning
Nigel Williams
We had a lovely 7 night B&B break here last week. The hotel is maintained to an extremely high standard and the staff were all super helpful and friendly. The standard of food was very good and the hotel facilities were first rate. I would have preferred that the Brasserie restaurant was open more frequently as the food was excellent and reasonably priced. Drinks prices in the hotel were also reasonably priced. The hotel is located at the quiet end of Meloneras which was perfect for us. We enjoyed our stay there so much we have already booked our return for next year (2 weeks half board this time!).
julie madsen
We had a wonderful stay at this hotel and would definitely recommend it.
The staff were incredibly kind and welcoming. Upon arrival, we were offered champagne, lemon water, or still water while the receptionist explained everything about the hotel during check-in, which gave a great first impression.
The hotel is very clean and well maintained. The shampoo, conditioner, and other toiletries were of good quality. A big plus was that no one reserved sun loungers by the pool, which made the atmosphere much more relaxed.
The town itself is very cozy, quiet, and peaceful, with a lovely beach and a supermarket close by. With good walking shoes, it’s not far at all to Puerto Rico, and there is also a direct bus that’s easy to use. The hotel staff are always happy to help with directions or transport.
There is live music every evening after dinner in the lounge bar. It can be a bit loud and can be heard in the rooms, but thankfully there is a reasonable end time, so it didn’t disturb us too much.
The bars are great — the staff work quickly and really try to make everyone happy without letting anyone wait too long. The buffet is excellent for breakfast, lunch, and dinner, with a very wide and varied selection, so there is truly something for everyone.
A special mention goes to Airam in the lounge bar — super friendly, amazing drinks, and such a great vibe. He sang along to the music and had an incredibly positive and fun personality that really stood out.
All the other staff were also very friendly and always greeted us politely. Overall, a fantastic experience in a calm and welcoming hotel.
Karen Dixon
My husband and I stayed at the H10 in Meloneras in November 2025, joined by our best friend who had the room next to ours. From start to finish, the experience was exceptional. Even before we arrived, the staff were incredibly helpful — arranging golf bookings for my husband and friend, and answering my questions about the gym equipment. Their communication was warm, efficient, and genuinely welcoming.
When we arrived, the team greeted us with such friendliness and happiness that we instantly felt relaxed, especially with the lovely welcome drink. Our rooms were superb, beautifully located, spacious, spotlessly clean, with wonderfully comfortable beds and glorious views. It truly felt like a little haven.
The pool and deck area were pristine — sparkling water, clean surroundings, and plenty of space to relax, which is something we really value.
The food throughout our stay was excellent, with plenty of variety, and the entertainment — should you choose to enjoy it — was fun and of a very high standard. The hotel’s location is ideal: quiet, peaceful and overlooking the sea, yet only a 10–15 minute stroll along the beautiful seafront to Meloneras, where there are plenty of shops and restaurants. We passed many other 4- and 5‑star hotels on our walks, but remained convinced that the H10 was by far the best.
In fact, we were so impressed that we’ve already booked to return next month — something we never normally do, as we usually prefer to try new places. But this hotel feels perfect for us, and we’d genuinely worry about being disappointed anywhere else.
A heartfelt thank you to every member of staff at H10 Meloneras. Every single person we encountered was happy, friendly, helpful, and welcoming. Without fail, anyone I passed greeted me with a smile and a hello. It made our stay feel truly special.
Highly recommended in every way.
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4.6
Google reviews (3897)
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Relaxing days in the glorious Tenerife sunshine await at HOVIMA Costa Adeje, a charming adults-only all-inclusive retreat. This laid-back escape is perfect for couples craving a romantic time in blissful surroundings in the delightful resort of Costa...
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4.6
Google reviews (3897)
Patricia Heading
The rooms are spotless. Towels changed twice daily. Sheets every three days. The public rooms are also spotless
The service from waiting to bar staff to ancillary staff is second to none. The are all very pleasant and attentive. All the staff are very helpful and cannot do enough for you. It is a pleasure to stay at this hotel
The location is in the heart of Costa Adejke. Walk out the door and there is something for everyone
It is a fabulous hotel and we don’t stay anywhere else
Stephen Larkins
Just got back from 14 days at the Hovima and have to say it was great. Food nice could do with being a bit hotter never the less still nice good selection. Alacarte was very nice. Rooms nice size and kept very clean. Staff all very frendly and animation team great all had lovely friendly personaltys. Entertainment was really good also.
The location is good shops bars and resturants just across the road and a short walk to the promanard. We have booked to go back next year. Highly recommend this hotel.
Nikki James
Fifth time back to the lovely hotel, staff are very welcoming and friendly, feels like you have returned home each time you stay.
Hotel is very clean, food is lovely, entertainment is great, rooms are clean, tidy and up to date.
Day time entertainment if you want to join in, pool is nice and there are a couple of pool bars which also do snacks.
There’s many other things in the hotel too.
You meet some lovely other guests, and over the years we’ve made good friends, just sat at the out side bars or entertainments.
Highly recommend this hotel to all adults.
Well done to all the staff who work in this wonderful hotel.
Room 108
Venessa Rixon
Great hotel. Staff friendly our room was lovely and hotel really clean. Food ok but it is so central you can eat out . Evening entertainment was not great but we forgave that and again you can go out. First time here and we have booked to go back next year. Pools were good too and we had no issue getting sunbeds.
Damian Pacanowski
Hovima hotel was absolutely fantastic and we would gladly come back. The hotel is located in the beautiful Costa Adeje area – calm, elegant, and at the same time very close to beaches, restaurants, and shops.
The rooms were spacious, very clean, and carefully serviced every day. We had a beautiful view from the balcony, perfect for morning coffee and evening relaxation.
The hotel staff deserves special recognition – everyone was extremely kind, helpful, and always smiling. From the reception to the housekeeping team, we truly felt welcomed.
The pool and relaxation area are perfect for unwinding – clean, plenty of sunbeds, and a very pleasant atmosphere. The entire hotel is well-maintained and very aesthetically pleasing.
I would definitely recommend this hotel to anyone looking for a comfortable, peaceful, and enjoyable place to stay in Tenerife. Costa Adeje is a wonderful location, and this hotel made our holiday truly unforgettable!
Kind Regards room 532 ⭐⭐⭐⭐⭐
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4.5
Google reviews (1317)
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Enjoy ultimate comfort and relaxation during a sublime 5-star Tenerife Holiday, staying at the magnificent Hotel Hacienda del Conde Golf & Spa in Buenavista. Looking out over an impressive 18-hole golf club, designed by Severiano Ballesteros, and...
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4.5
Google reviews (1317)
Fasttracked
Hacienda del Conde offers a peaceful retreat in the quieter northern part of Tenerife, surrounded by dramatic landscapes and coastal views.
The property itself is beautifully designed, with spacious rooms that feel calm and elegant while offering impressive views across the surrounding golf course and coastline. The setting naturally lends itself to relaxation, making it an ideal place to slow down and enjoy the scenery.
Service throughout the hotel was warm, professional, and discreet, exactly the level of hospitality expected from a luxury property.
The food offering was particularly impressive. Each meal felt carefully prepared, with a strong selection of meats, fish, and cheeses, alongside a well-presented continental buffet. The overall dining experience consistently felt closer to fine dining than a typical hotel restaurant.
The spa is also worth mentioning, offering a calm and restorative environment that complements the hotel’s tranquil atmosphere.
Overall, Hacienda del Conde delivers a refined and relaxing stay with excellent food, attentive service, and a beautiful natural setting.
Magda Wysoczyńska
I spent one week at this five-star hotel and it was an amazing experience. The hotel is wonderful, with extremely friendly and professional staff. The rooms are very spacious, beautiful, and offer a stunning view, perfect to have a time for yourself:) The food was outstanding - every meal was a real pleasure, selection of meat, fish and cheeses was great. Everyone was kind and welcoming. Special thanks to the amazing chef Maria for her incredible cuisine. I truly recommend this hotel and would love to come back again :)
Fabian V
Great luxury resort with awesome rooms including walk-in closet. The rooms are clean and provide all relevant amenities.
The food in the different restaurants was subpar and surprising considering that there is not really anything around. We ordered room service and while the burger was decent, the desserts were appalling. A microwaved cheesecake, covered with some jam to disguise the mess, a frozen brownie tasting of the plastic it was wrapped in with an even more plasticky ice cream on top was not what we expected.
The staff and especially Javier (barkeeper) are very friendly and accommodating!
The hotel is quite far away from everything but theoretically you can get everything you need directly there.
Kerri
I would give this hotel a 4.5 -4.6 Google allowed half stars. The only complaint was the AC in the room didn’t really cool. The hotel was quiet being adults only so we slept with our balcony doors open and the temperature was good. Food was great and attentive service at dinner. Breakfast service was lacking. I was always out of coffee and there was no one to help or no self service station. I would stay here again. Beautiful property and golf was great!
Angela Maisto
Situated on a stunning dramatic costline this 5*Hotel makes you feel away from the world. Beautiful rooms and overall a special attentions for any detalis around the hotel.
Clean and very tidy.
The Spa offers a very relaxing and conformable atmosphere.
The staff are polite, friendly and really helpful.
Lovely food and well presented continental buffet.
Service attentive and quick.
We couldn't choose any better place for our honeymoon.
Highly recommended if you are looking for something very special.
⭐️⭐️⭐️⭐️⭐️
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4.7
Google reviews (1194)
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Discover the sun-soaked paradise that is the La Isla Y El Mar Hotel Boutique boutique hotel, situated just a short walk from the beach within the popular resort of Puerto del Carmen. The sumptuous all-suite accommodation has a designer feel and the...
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4.7
Google reviews (1194)
Laura Sinclair
My fiancé and I have just had 7 days at this beautiful hotel.
The main standout is the staff - they are kind, friendly, and accommodating. Every person we have met has been fantastic.
We would like to specifically thank Matteo who helped my fiancé with the proposal! Matteo was one of the first members of staff that we met and we are so grateful that he was kind and helpful!
We would also like to thank Anna (Sommelier) and Anna (waiting staff) for the meal in Kentia - their knowledge but also level of service was excellent.
Our room was beautiful with a lovely view of the gardens and sea. The gardens are maintained daily.
The pool area again has an exceptional view - thank you Daniel at the bar for everything.
Jacqui Howard
This is a beautiful hotel with amazing staff; quiet, peaceful, adults only. We have just returned from our second visit here, and whilst sadly our holiday purpose of ‘winter sun’ was ruined due to Storm Emilia and constant rain, the hotel still gave us moments of joy. The suites are spacious, comfortable and clean, the bathroom excellent, plus towels, robes, slippers etc. The food at breakfast and dinner is outstanding, and the staff are superb (special shout out to Tamara who was there every time and was great!). The pool bar smoothies are lovely. The pool area and chill our area and the amazingly comfortable loungers were one of our top reasons for returning (though sadly we only got one day of decent weather to use them this time and they weren’t able to put the fluffy covers out on the loungers due to the rain). The views are beautiful. There are visiting cats who deserve lots of love. All the staff at the hotel in every area of service were so friendly and welcoming. When there was a power cut and leak due to the storm, the staff dealt with it immediately. We also got given a bottle of cava and macarons in our room welcoming us ‘home’ as it was our second stay. We really hope to be able to come back again next year and hope the sun will shine so we can fully enjoy the experience!
Heidi Martin
This hotel is different to any other in Puerto del Carmen. Its unique architecture, built from black volcanic rock and mirrored terraces, all set in absolutely stunning gardens stocked with a huge variety of cactus and native plants, together set the scene for a beautiful and unique holiday experience. We received a warm and professional welcome from the reception staff, and enjoyed settling into the hotel for our second visit. We first came here 9 years ago when it had recently opened. Now the hotel is in the process of refreshing its rooms, but unfortunately our room (a pool view suite which we paid extra for) is not one of those to have been refurbished. Although it was clean and still very stylish, the room furniture and equipment showed signs of wear and lack of maintenance, in a couple of areas falling short of what you might expect for the price point and star rating. However, the overall experience was still very good: the public areas of the hotel are extremely well kept, we slept well in a huge comfortable bed, enjoyed delicious breakfasts and a clean modern pool area with great views of the port, sea and mountains. The pool bar served good smoothies and delicious sandwiches, but I felt once or twice they may be short staffed. Perhaps one additional senior member of the team setting the tone of service would elevate the customer experience. The small pool and sunbathing area, although beautiful and hugely comfortable, didn’t always feel big enough to accommodate everybody as well as it should. We ate the tasting menu at Kentia Gourmet Club one evening and the food was sensational. The service was excellent here and there was an elegant traditional Canarian dance and music performance to enjoy while we ate. The hotel is situated at the top of the old town and therefore perfect for accessing some of the lovely local style restaurants in this area, as well as being close to the port, pretty Playa Chica and close access to the stunning clifftop footpath leading to Puerto Calero. Would highly recommend and return ourselves once the room refurbishment has been completed.
Nicky G
Serious management failure at a five-star hotel: La Isla y el Mar, Lanzarote
We were a family of six staying at the five-star hotel La Isla y el Mar, Lanzarote, including my 92-year-old mother, disabled and in a wheelchair.
In the days leading up to New Year’s Eve, two different staff members confirmed that the bar tapas menu would be available on New Year’s Eve, which is why we chose to eat at the hotel bar rather than go out.
With taxis scarce on New Year’s Eve and my mother in a wheelchair, leaving the hotel was not practical.
When we arrived at the bar at 6.30pm we ordered a bottle of wine and asked to see the tapas menu, only to being told that no food would be available by the barman.
We explained to the barman that we had been told the tapas menu would be available, and he replied, “it’s not my problem,”.
The other hotel restaurant was closed that evening, leaving only the Kentia restaurant, offering a multiple course gala dinner, which we had declined as it was not to our taste.
No room service was available at any time during our stay, (not advertised with the room nor on the website) and we were never informed in advance that there would be no alternative food options.
We asked to see the manager but she was not available, nor was anyone else to address the problem.
We complained in writing to the general manager on the said night, and we received an unsympathetic answer, taking zero responsibility and 24 hours to respond.
Being left without food in a five-star hotel was unacceptable, particularly as my partner is also Type 1 diabetic, not to mention my 92 year old mother, where access to food should never be uncertain.
In addition to this, we encountered several other problems during our stay:
Poor housekeeping
Heating not working in public areas and bedrooms; we wore coats at breakfast
No heating in my mother’s room until a portable radiator was provided
Disabled lift broken to the upper terrace where the sun beds were located
No ability to reserve a breakfast table for a family of six (restaurant staff did their best to accommodate us)
Little visible management presence overall
However the reception team and concierge service were extremely helpful, kind and generous throughout our stay.
This goodwill, however, was not reflected at management level, and during the entire week we were at the hotel we did not see a General Manager on site.
In many years of staying in five-star hotels worldwide, I have never encountered a situation with no food availability, no effective management presence, and multiple unresolved accessibility and comfort issues.
B H
Loved this place. Had 10 nights here and the place is lovely. Room are spacious and the staff are really friendly. Breakfast was excellent. Only issue was the pool isn’t very big but apart from that overall really impressed
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4.6
Google reviews (905)
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The Domes Baobab Suites is a luxurious 5-star hotel located in the tranquil Costa Adeje, away from the island's bustling tourist attractions. This property boasts upscale amenities such as private pools, jacuzzis, and breakfast in bed. The mini club...
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4.6
Google reviews (905)
Caroline-Annique Laval
From the moment we arrived for our honeymoon the staff couldn't do enough for us. Including moving me to an apartment that was more wheelchair accessible the following morning. Both apartments were identical. We received a warm welcome (staff are all fluent in English). The bell boy DAVID, took our luggage up. Check in was seamless, and quick. In the apartment a bottle of champagne, and chocolate covered strawberries, a artisnal chocolate bar, water, an assortment of Teas, and a contemporary coffe machine. All this was refilled daily minus the champagne. The kitchen is "fully loaded" and had everything you could need, pots, pans, cutlery, gadgets (too many to count) even a grill to cook outside, iron, dishwasher and washing machine that we needed it, there were a couple of excellent restaurants in the complex, and even more a short walk away.
Inside the complex real thought has clearly gone into the menus at their restaurants to showcase the best of this islands regional produce, and we noticed a strong emphasise on organic produce. Some of which is even for sale as original souvenirs. The same went for the wines, with vanacular choices on offer.
The assistant manager of Reception Alain, was exceptional. Such a friendly and professional guy. He ĥelped us alot by making recommendations, booking taxis, I skipped breakfast once, he asked his staff to call up to our appartment to ask if I was OK, and if he could send me some food instead if I wasn't feeling well.
We've never rented apartments before, always picked to stay at a 5 star beach front on the island. I will never do that again. We found our happy place and will definitely be returning. Highly recommended.
Our apartment was so cosy, with extra pillows, robes, and slippers. The daily house keeping to clean immaculately, and refill; fresh towels, all consumables in the kitchens and bathrooms. Nestled in a hillside, with a pretty much unobstructed view of the ocean on one side and the rolling hills on the other. It was situated less than a kilometre from the beach, shops, restaurants and bars. We didn't use the pools, the beach was so close. Hope you find this useful.
Russell Roberts
Recently stayed for 14 days. The place is certainly 5*. The breakfast was very comprehensive but being British I would have liked a warm plate for my full english and the eggs and bacon etc was a bit lukewarm. However, the staff make the place though, I have never been to a hotel where the staff were more friendly and welcoming. Fabio on reception was great, cound'nt do enough for us. However the star of the show was Vadim in the BB Lounge who was an outstanding host. Cannot wait to go back.
Jaime Cummings
Lovely apartments, everyone that works there is very friendly, professional and accommodating.
Rooms are lovely, beds are too hard for me, would be nice to have a king size bed with one side hard one side soft or the options to ask for a memory foam topper.
I also didn’t like the taking of £200 euros refundable deposit on arrival seemed a bit rude, but I understand why they do it I just didn’t like it.
We had bed and breakfast we used the buffet restaurant loads of choice, the coffee could be better and the tea is English breakfast not my cup of tea, however you can take your own if you want to drink what you are used to.
The pool was amazing no sore eyes and spotless.
The gym looked out of this world from my front door lol, the paddle board courts and spin studio looked amazing. I almost wanted to use it, if you love your fitness you should definitely love the gym.
I would definitely stay again!
Peter M
Fabulous Hotel... we stayed for a week in October 2025, the hotel is simply superb, with great views over Adeje.
Our suite (one of the smaller ones by all accounts) was a great size with an excellent sized balcony complete with loungers, table and seating. Full kitchen, double sinks in the bathroom, with separate shower and bath. Cannot fault the accomodation at all.
Staff were all excellent, we were taken to our room on check in at 2.00am.
Breakfast buffet was excellent with lots of choice and good coffee!
Free car parking under the hotel for the days we hired a car.
It's a bit of a walk up the hill to the hotel, but great for walking dinner off!
I was surprised at the lack of USB charging availability which i would have expected of a hotel like this.
Will definitely stay again if we go back to Costa Adeje.
Sophie Song
The stay so far does not feel up to the standard of a five-star hotel.
I am staying from November 11–19, and every single night I have had issues with the shower temperature. Despite reporting it each time, the problem has never been resolved. I keep being told that a technician will check it, either that night or the next morning, but nothing has changed. This has now happened five times. If it was not fixed the first few times, why is the same response being repeated???
Tonight, I had to walk to the hotel’s public shower room basically in the middle of my shower, with wet hair and my towel. This is making me very vulnerable and absolutely unacceptable for a FIVE-STAR HOTEL?
I am concerned about they are incapable of providing effective, satisfying responses on my issue, or any other issues if they ever arise.
The other facilities are great, especially the gym across the street and the room itself.
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4.5
Google reviews (328)
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Choose ultimate luxury with a stay at the 5-star Barceló Tenerife Royal Level, an exclusive hotel that sits as part of the Barceló Tenerife resort in San Miguel...
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4.5
Google reviews (328)
Kacper Michalski
The rooms are in need of a slight refresh, as some unrepaired damage is already visible. We also had flying insects in our room; unfortunately, we couldn't get rid of them as they kept coming back.
On a more serious note, the pool in the Royal Level area is barely heated. For those looking for a peaceful stay, it’s important to mention that planes are very loud here. Furthermore, there are two construction sites right next to the hotel, and the Royal Level pool area is situated directly by the street.
The food was very tasty, and most of the staff were great as well.
If you are looking for a quiet getaway, I would not recommend choosing this hotel due to the construction work happening just outside the fence.
Tim Rees
We booked the Royal Level because the heated pool was important for our 2 year old daughter to swim in. We were here 2 years ago and it really was a joy. Unfortunately this time around either the heating is not working or the hotel is not heating it to a comfortable temperature. It’s too cold for our daughter to use. If a heated pool is important for your holiday, best not to book this hotel.
Rooms are also showing their age, I was expecting that they’d have been renovated since our last visit. Unfortunately not, they’re showing their age and a skirting tile has also fully fallen off the wall in our current room. Staff in restaurants also less attentive than they once were. It’s a shame, we returned to this hotel expecting better.
Adam Paleczny
The hotel is located very close to the airport. Although transfers aren’t provided, a taxi costs around 20 euros. The Royal Level is absolutely worth the money. I can be quite picky about food at all-inclusive resorts, but the experience here was exceptional — both the breakfast and dinner were excellent in terms of quality and service.
The Royal Level also gives you access to a private pool, which is definitely a highlight. Drinks are brought directly to your sunbed, and Nuria and Victor offered incredibly friendly, attentive service. They were always there when needed and delivered every order with a smile.
Overall, this is definitely a place I’d love to come back to.
Guy B
Chosen as close to the airport and easy to get to. The main stay was great. Plenty of choice on restaurants and reasonably good service.
Painful check in - really doesn’t have to take 30 mins from arrival to getting key for room. Five other parties in front on arrival and no management of expectations from the staff. 21 mins standing and waiting and then ten mins of doing forms. Poor and painful. There is a “Royal Level” reception but this was closed.
On the final evening we ordered chicken and a wonderful meal arrived but it turned out to be pink inside and not cooked. No one seemed too concerned.
Definitely worth a trip in to the nature reserve, which the photos attached are from.
Want to give it five stars but the start of any trip with a poor check taints the experience for me. Such a simple thing to get right.
Andrew Linton
We have just returned (couple) and enjoyed a great stay. Stayed half board. The service and food were both excellent and the Royal level restaurant was one of the highlights. We didn't stay around the hotel or use any of the pools but it was always a pleasure to return to the hotel in the evenings.
Thnaks to Francesca, the customer care manager for looking after us
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Secluded Coastal Retreat
4.6
Google reviews (4238)
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Experience an idyllic oasis of tranquillity on the magnificent island of Tenerife, with a 5-star escape in the natural surroundings of The Ritz-Carlton Tenerife, Abama. Maintain your exercise routine at the state-of-the-art fitness centre at any time...
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4.6
Google reviews (4238)
Giovanni Roma
We spent an amazing week here with our son and had a wonderful experience overall.
The hotel is definitely very family oriented and the location is perfect if you have your own car. Everything is well thought out, from the beach, which you can easily reach with the hotel train, to the pools and the outdoor play areas.
What impressed us the most, though, was the service. Everyone we interacted with — from the breakfast team to the pool staff, restaurants, reception and concierge — was incredibly friendly, professional and attentive. We truly felt taken care of throughout our stay.
A special highlight for our son was the little train around the resort and feeding the koi fish, which he absolutely loved.
We would definitely recommend The Ritz in Abama if you’re planning a relaxed and memorable family holiday.
Eerik Durejko
The staff was very attentive and helpful throughout our stay. We were lucky to get upgraded to a bigger room. Checkin was fast but finding your way to the room can be a navigation challenge. The free wifi was very slow, probably unusable for online meetings. The public areas were very stylish and well maintained, loved the colors. We struggled to find the adults pool (no signs) but eventually found it and it was nice and quiet. The view, service and food at the El Mirador restaurant were excellent. Buffee breakfast had great choice and quality, fresh fruits but was very busy on most mornings. We had to book tennis directly the provider, not offered by the hotel. Hotel's transportation can take you to the nearby tennis and golf courts. The location of the hotel is isolated, nothing in walking distance nearby so you will need a car.
Shivangi garg
My Birthday was extra special here. Breakfast staff is amazing, they went extra mile to make fresh vegan items for us as we are allergic to animal protein. Verde Mar restaurant serves super delicious & fresh food & they were super gentle as well. Rest all the other staff were always smiling & super nice to us. This is already above expectation in Europe in terms of Service. Rest I don’t have to talk about the beautiful location, beach, hotels amenities.
Rodrigo Sant'Ana
We had a wonderful experience at the Ritz-Carlton.
The staff is extremely attentive and friendly and really made a difference in our stay — especially the teams at the front desk, housekeeping, restaurants, and pool. The room was very spacious with all the amenities you need, a great shower, and very comfortable beds. Breakfast was excellent in both variety and quality, with a mix of classic and local options. The gym has modern, new equipment. Even though it’s a very family-friendly hotel with lots of small kids, the rooms were well soundproofed and we didn’t hear any noise. There are also several great restaurant options inside the hotel.
The only improvements I’d point out: the hotel needs better signage. It’s huge and a bit of a maze, and it was often hard to find exits or the places we wanted to go. Parking was also not very practical — finding a spot was hard, and the dead-end streets forced you to do awkward maneuvers every time you went looking for a space.
Overall, though, it was an excellent experience and I’d gladly stay there again.
Connor Guasti
The only thing keeping this place from 5 stars is the restaurant pricing and availability. You need to have reservations every night, even if you're planning on a 6pm dinner right when the restaurants open. This kinda takes away from the spontaneous nature of vacationing. Ideally it would be best to be able to walk into at least 1 of the 6 or 7 restaurants without a reservation, even when the hotel is fully booked. Additionally the prices at dinner are not something to gloss over, if you're staying for a week, I would be prepared to spend nearly €1.000 total on dinners for a trip for 2 adults with a drink at each dinner. I get it, it's a Ritz-Carlton resort but its really hard to justify needing to spend that much at dinner, and requiring a reservation for every evening a week in advance. I think there's some room for improvement on value and availability for dinner.
The rest of the experience was truly great. I absolutely understand there's overhead costs, and resorts/hotels don't get nice like this without bringing in some cash everywhere they can especially with as much staff as it takes to run a place like this. Im mostly sharing to help others be prepared for the trip, not really complaining out of disappointment. As I said the rest of the stay was awesome.
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4.2
Google reviews (4089)
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Paradisus By Meliá Fuerteventura is a 5-star hotel that is located in the southern part of the island of Fuerteventura, near the Sotavento Beach. This area is known for its natural beauty and is a great place to spend the day. Its various swimming...
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4.2
Google reviews (4089)
Ian Wilson
Had a fabulous break here with some warm February sunshine
The hotel is in quite a remote area which means it is nice and quiet. You need a car if you want to explore. BUT the accommodation, facilities, service and food here are absolutely fantastic.
We have been to all inclusives before where the quality of food and drinks was mixed to say the least and vowed never again but the standard of quality here is in a totally different league.
They catered really well for coeliacs (and other allergies) and always spun up plenty of gluten free options.
The staff were all friendly, helpful and engaged.
The lobby area in arrival is modern, light airy and immediately relaxed us. It’s clear that the hotel was only built recently and has a lovely clean, modern feel.
Also has a great gym, spa options and lovely large (warm) pool.
Great job guys.
Andy Artus
A totally relaxing holiday. The garden and pool areas were beautiful and well maintained, and the heated pools and jacuzzis were especially welcome in cooler weather. The interior of the hotel is tastefully decorated, though it does not quite feel truly luxurious.
The room was comfortable and well soundproofed, with a lovely balcony and views, although storage space was limited, making it difficult to unpack properly.
The staff were fantastic and attentive, doing everything they could to make our stay as comfortable as possible. The Reserve pool and dining areas were highlights, and the hotel also offers a well-equipped gym.
The thematic restaurants were enjoyable, and the Gastro Hall offered a wide variety of food. Overall, the cuisine was good, with a strong selection of healthy options.
The beach is stunning, but due to the frequent wind it is better suited to water sports than to spending a long, relaxed day by the sea. Evening entertainment was good, but not intrusive if you chose not to attend.
Overall, the experience was great, but for a hotel positioning itself as a luxury property, it felt somewhat overpriced relative to what was offered.
Andres Gosselin
What can I say! If you are looking for a place to relax and DO NOTHING! This is a spectacular option! The beach is so long that you never get tired of walking around and jumping into the sea!
The view to the lagoon is magical and the room from the rooms are also perfect!!
Rooms are comfy and spacious!! The shower is exactly what you need 🚿
Food was outstanding!!! Specially MAHOS and the Reserve breakfast! OMG!
Service is insuperable they are all great from beginning to end! But shoutout for ADRIANA from receptions she is 5 ⭐ same as the girl from the Reserve Bar (sorry can’t remember her name but she was also excellent!)
Just as a suggestion to improve, maybe check on your cocktails because there are not always good, and don’t really taste as they usually do, piña colada and espresso martine are fine, but the rest needs some work, specially whiskey sour and margaritas…
You can see some empty spaces around the hotel that looked unfinished or a bit unattended but, nothing to worry about.
Was definitely an excellent experience and we will be trying anther by Meliá for sure.
M. M.
We had a wonderful stay at this hotel. The rooms are beautiful, spacious, and very comfortable, with excellent beds that made our stay extremely restful.
The hotel grounds are lovely and well maintained, with great pools and a beautiful beach nearby. Everything was very clean and clearly well cared for.
The restaurants offer very good food, and the service throughout the hotel was consistently friendly, professional, and helpful. The staff is clearly well trained and attentive.
We stayed in early December 2025, when the hotel was still relatively quiet and not fully booked. This made the whole experience very relaxed and enjoyable. We cannot judge how busy the pools, restaurants, and bars are when the hotel is at full capacity, but during our stay everything felt calm and spacious.
We would happily return and can highly recommend this hotel.
Glenn Channon
We booked this hotel through Jet2 and secured a fantastic deal during the February half term. Although the hotel is fairly remote, it’s set in a truly stunning location right on the beach, with breathtaking views from the balconies.
From the moment we arrived, the service was excellent. Staff greeted us at the bus, took our luggage to our room, and offered us drinks while we checked in — a lovely start to the holiday.
The main pool is huge and absolutely beautiful. I was a little less impressed with the children’s pools, as the slides felt quite small, but our daughter still really enjoyed them. There wasn’t much daytime entertainment around the pool — just water spinning and yoga once a day — which actually suited us perfectly and made for a very relaxing atmosphere. I know some guests may prefer all-day activities, but we appreciated the calm. The pools were also warm enough to swim in comfortably in February.
There’s a great pool bar and restaurant nearby, and we hired cabanas on a few days, which was a nice treat. That said, it was generally easy to find a sunbed without any trouble.
We tried all of the restaurants and thought the food was good overall. However, reservations can be difficult to secure, which was surprising given that the restaurants often appeared half empty. On a very positive note, the cocktails throughout the hotel were excellent — freshly made each time and consistently high quality.
My only real complaint was the service at the Ginger Bar, which could be quite slow in the evenings. There were also a few occasions in the morning when no one was available to serve.
Our daughter absolutely loved the kids’ club and the children’s disco. The team running the club are outstanding — they genuinely care, put in tremendous effort, and go above and beyond to keep the children happy. They are a real asset to the hotel.
The evening entertainment was fairly underwhelming overall, with the exception of the circus group on Monday, who were fantastic. This is definitely an area that could be improved.
Overall, we had a wonderful stay and would happily recommend the hotel.
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4.6
Google reviews (1901)
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Nestled beside a white sandy beach and the turquoise waters of the Atlantic Ocean, the 5-star Bahia del Duque in Costa Adeje offers the perfect venue for a luxury escape on the sun-soaked shores of Tenerife. Whether travelling as a couple or family,...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (1901)
Clerk for the PC
Amazing hotel! Can see why its part of Best hotels in the world! Went for some R&R in January and it certainly delivered! Had read a few reviews about rude staff, but couldn't be further from the truth, everyone wanted to help. Rooms were lovely, food was out of the world and reasonably priced. Resturants were very good about serving wine by glass and not going for most expensive wine. everywhere was so lovely and clean. Will definately be back!
Vins B
Exceptional experience here at Bahia del Duque, great value for money, cannot recommend it enough. One of my favourite leading hotels properties!
I found here peace and relax from the moment I stepped in, also spent hours walking around exploring every corner, every bridge, every staricase...each of them unique. Someone said this place has a soul, and I could feel it.
Room was comfortable and spacious, with a lovely terrace! I loved the molton brown products in the bathroom.
Excellent wifi connection in all the areas.
From the pool area you can go directly onto the beach (public), which is a great plus.
The Spa worths the extra charge if you're looking for some more privacy and rigenarate your body.
And you can withness breathtaking sunsets from here!
Thank you to the whole team for a memorable experience ❤️
Enzo
Rhianna Askin
We went for a massage and the spa circuit, so I cannot say what the rooms were like.
The receptionist, gate way gentleman, and masseuses were all very friendly and kind.
The massage (a relaxing massage) was wonderful, it was my first massage and I will definitely get more.
The spa was amazing too. The pool is saltwater and the jets are lovely. Had a spin in the sauna and hammam, not for me, but I had never tried them before, so worth the experience.
Travelling Doc
Our stay at Gran Hotel Bahía del Duque in Costa Adeje ended on a very disappointing note due to unclear spa charges and incorrect information from the concierge regarding the Virtuoso dining credit.
Main issues affecting our rating:
1. No hotel-owned beach loungers – The beach in front of the hotel is public, and sun loungers must be hired separately at €20, which was a major disappointment for a hotel of this calibre.
2. Spa charges not disclosed – We were charged €35 per person for spa use without being informed beforehand, despite using it on two days.
3. Virtuoso credit not honoured – We were told by concierge that our meal at Kensei would be covered by our Virtuoso credit, but this was later refused at checkout.
My top tip: check your bill carefully for surprises. We had spa charges added without warning and a dining credit that was meant to be included but wasn’t.
Location & Arrival
The hotel is located along a busy dual carriageway with constant foot traffic and music along the promenade, which detracts from the sense of exclusivity.
The main entrance is grand with a high ceiling and old-world charm. Check-in was smooth, but no upgrade was offered despite our Virtuoso booking. Parking is a short walk past the concierge and fountain area.
Room (339 – Garden View)
The room was a good size, but the interior design felt poorly thought out and mismatched. There was a confusing mix of terracotta floors, white and green tiles, dark wood cupboards, beach-style side tables, grey headboard, brown and grey furniture, and green accents that didn’t come together cohesively. Lamps didn’t match, and furniture appeared to be from different eras (cherry, walnut, birch), making the room feel dated and inconsistent.
The view was disappointing. Privacy was limited due to surrounding terraces and rooms looking down.
Nice touches included fresh flowers and a bottle of Freixenet. Bathroom was spacious with a bathtub, separate shower and toilet, and Molton Brown toiletries.
Noise was an issue: neighbours in room 338 checking out at 5:30am were loud, and upstairs guests with a child running around early in the morning disturbed our sleep.
Pools & Grounds
The sun beds are comfortable, and the gardens are pleasant, but the biggest issue remains the lack of a private beach lounge area, which is very surprising for a luxury beachfront resort.
Spa
The spa was disappointing for several reasons:
• Opening hours are limited (10am–6pm), making it unusable as a relaxing pre-dinner option.
• The spa area is mostly outdoors, making it uncomfortable in cooler or rainy weather.
• The hydrotherapy pool is large and well-equipped, but we noticed leaves in the water that were not cleaned for days.
• The hammam was decent, but the dry sauna was small and had an unpleasant smell.
Most frustrating was the €35 per person charge, which was not disclosed at the time of user the second time we visited.
Breakfast
Breakfast was good on the first day but very disappointing on the second due to tile works that closed the terrace entrance, causing congestion and long queues.
Issues included:
• Long waits for seating and at the egg station
• Lack of glasses for cava and juice
• Fruit not being replenished promptly
• Pastries tasting mass-produced
• Overcooked bacon, average sausages, and underwhelming scrambled eggs
• Juice machines breaking down frequently
Checkout – the biggest disappointment
Checkout was chaotic and frustrating. We were charged:
• €35 per person for spa access (without prior disclosure)
• A Kensei restaurant bill that we were explicitly told would be covered by our Virtuoso credit — which the hotel later refused to honour.
This left a very poor final impression after what was otherwise a mixed but not terrible stay.
Ben
Stayed at both the Ritz Carlton Abama and Bahia del Duque, and Bahia del Duque was the far superior experience. There wasn’t anything necessarily bad about the Ritz, but it felt more cooperate and suffered from the conglomerate goop that focuses more on profits than the customer experience. Bahia del Duque was the opposite; extremely kind and welcoming staff and the utmost attention to detail. Would definitely return in the future. Also wanted to say that Raquel (manager) was super nice and handled a situation we experienced with the best of care.
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4.8
Google reviews (256)
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Step into a world of pure luxury and indulge in the extraordinary at Royal Hideaway Corales Villas. Near the stunning coastal paradise of Tenerife, this 5-star getaway offers breathtaking views of the Atlantic Ocean and La Gomera Island, allowing for...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.8
Google reviews (256)
Irina Patsui
The hotel is just amazing - rooms are clean, all details are at the level you expect from such hotel, breakfast is delicious super nice - with an option of gluten free / lactose free on almost anything you order, fruits are very fresh and feels like everything is selected with care and with high standards. The staff is great at reception, we had an issue and they solved it with brilliance in a short period of time. Exceptional service at the breakfast, many thanks to Jose Moreno and the team for making us feeling special, they even generally remember for each guest the preference on drinks / restrictions 😅. Generally staff is exceptional everywhere you go, breakfast, reception, and special thanks to concierge - it was extremely helpful as the lady Katrin (I hope I remember it correctly) organized a trip for my daughter in no time. Cleaning lady Eriglo (hope I pronounce it right) was perfect with high attention to details. The only thing I would suggest - is to include sauna in price, currently you pay 20eur for 20 minutes, I would expect a hour and wouldn’t notice the cost in the pricing of the room, but paying each time is a bit inconvenient. Generally amazing hotel to relax and enjoy, lovely experience, thanks to the team.
Mike
Overall Experience & Ambiance
We very much enjoyed our week-long stay. It was the perfect setting for a relaxing break and soaking up the sun. The overall service was top-notch, with every staff member we encountered being professional and attentive.
1. Location, Views, and Pool Area
The location truly offers a spectacular view, which was a major highlight.
However, we were a bit disappointed to discover a minor drawback in the pool area: a street runs directly below it. While the noise level was generally manageable (okayish), it slightly detracted from the sense of complete tranquility we had anticipated. We had not spotted this detail during our initial research. While we can now see evidence of the road in the online gallery, the photos do not clearly illustrate its proximity or potential impact on the atmosphere of the pool deck.
2. Food & Beverage Highlights
The culinary offerings were outstanding and a definite strength of the hotel:
• Breakfast: The breakfast spread was amazing, featuring high-quality options.
• Bonfire Restaurant: We enjoyed a delightful dinner at the Bonfire restaurant.
• Crater Restaurant: we couldn’t try it since we do not eat meat and the restaurant does not offer adjustments to their meat-heavy menu
• Materia Bar: We particularly loved the Materia Bar, which serves genuinely creative and well-crafted drinks.
3. Area for Improvement: Breakfast Crowding
We did observe that breakfast on the weekends felt noticeably crowded and busy for our taste. We assume this is due to the hotel offering walk-in reservations for non-guests. We highly recommend that the hotel review the capacity limits on weekend mornings to ensure the dining experience remains exclusive and relaxed for resident guests.
Phillip Key
A truly outstanding five star Hotel! The level of luxury throughout - from the beautifully appointed rooms to the elegant public areas is exceptional. Every detail feels refined and thoughtfully designed. The location is perfect, with stunning views and make the experience even more special. An unforgettable stay,that for us, defined luxury and elegance. The attention to detail from members of staff was first class and it was clear they enjoyed their work - something not always so visible in hospitality these days.
XXX L (pwxxxl)
We had a truly wonderful stay at this beautiful new hotel! The peaceful location, far away from the busy tourist areas, is perfect and offers breathtaking views of the sea. The breakfast couldn’t be better – it’s varied, fresh, and has something for every taste.
A big thank you to the entire team for their exceptional friendliness and attentiveness – especially Andrea, Andreea, Jose, and Carla. The room cleaning was outstanding – we have never experienced such thorough service, even several times a day!
A small suggestion for improvement: the fitness area could be upgraded a bit to meet higher expectations. The only downside was the receptionist, Rafael – unfortunately, he didn’t match the otherwise incredibly warm and professional staff.
Nevertheless, we will definitely be coming back!
Mea Natvig
Review of Royal Hideaway Corales Villas
We have had a fantastic week at Royal Hideaway Corales Villas and would highly recommend this hotel to other travelers. The staff has been incredibly friendly, helpful, and attentive throughout our stay, truly elevating the whole experience. Breakfast has been exceptional with a wide and fresh selection, and the breakfast team deserves special praise — especially Carla, who has been absolutely wonderful.
The pool area is beautiful, offering plenty of space, comfortable sunbeds, and a relaxing atmosphere. We would especially like to highlight Ismail at the pool bar, who, together with his colleagues, provided outstanding service and a cheerful attitude every day.
The hotel’s gym is well-equipped and of high quality, perfect for our workouts during the week. We also enjoyed massage treatments during our stay, and want to give a big thank you to Carmen for an excellent and deeply relaxing massage.
Another great advantage is the convenient shuttle service the hotel provides to La Caleta, making it easy and smooth to visit the nearby area.
Overall, the hotel maintains a very high standard in terms of service, cleanliness, and food. We leave Royal Hideaway Corales Villas with wonderful memories and look forward to returning in the future.
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4.6
Google reviews (212)
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Jet off for a magical holiday of a lifetime at RedLevel at Gran Meliá Palacio de Isora, a 5-star getaway on the southwest coast of the beautiful island of Tenerife, in the town of Alcalá.
With access to all of the fantastic facilities at Gran...
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4.6
Google reviews (212)
Rhoo
Having returned to the Red Level several times for our re.treats, we can only describe it as simply wonderful. The hotel boasts elegant, spacious rooms that are serviced twice daily, a heated pool, and a dedicated restaurant. Staying at Red Level also grants access to the full array of hotel facilities, including the spa, multiple restaurants and bars, entertainment options, and additional pools.
What we love most is the freedom of choice: we could drift between the calm of Red Level and the livelier areas of the main hotel as the mood took us. Every restaurant offered exceptional dining, with the Roof Top at sunset being a magical experience, and Agave serving as the perfect spot for a leisurely lunch. The drinks menu is broad and carefully curated; each cocktail and beverage we sampled was crafted to perfection.
The staff are charming and attentive. A special mention to Beatriz G., whose warm smile, efficiency, and eloquence added an extra sparkle to our days.
The location is ideal, just a short walk from the village, with a picturesque seafront path leading to beaches and natural pools.
We were blessed with lovely sunshine and a pleasant 25°C, a true tonic for mind and body.
We cannot recommend the Red Level highly enough.
Tito Munoz
The Ultimate Red Level Experience
A Triple-Crown Celebration
Our 3rd Year of Perfection.
The Red Level at Gran Meliá Palacio de Isora is in a Class of Its Own
My wife and I just returned from our third consecutive year at the Gran Meliá Palacio de Isora, staying from February 13th to the 18th. We return every year specifically to celebrate my wife’s birthday, and once again, the resort exceeded every possible expectation. While the entire property is a stunning, impeccably clean, and beautifully maintained oasis, it is the Red Level (Adults Only) experience that keeps us coming back.
We were given a truly magnificent ocean front room featuring a private whirlpool. There is nothing quite like the "unforgettable" feeling of watching the Atlantic waves from your own balcony.
The resort itself is breathtakingly beautiful and taken care of with such obvious pride and detail, but the Red Level provides that extra layer of exclusivity and peace that makes a holiday feel like a dream.
We made reservations at each of the incredible restaurants on-site. From the first night to the last, the food was consistently incredible and the service was nothing short of top notch. Every meal felt like a special event, perfectly fitting for a birthday celebration.
What truly sets this resort apart is the human element. We want to extend a massive, heartfelt thank you to Vero, the Assistant Director at the Red Level. Vero is the heart of this operation; she personally ensured that every detail of our stay was flawless and made the "most fantastic" experience possible for us.
However, we know that an experience this seamless is a massive team effort. We want to specifically highlight:
The Red Level Desk: Their professionalism and warmth make the check-in and concierge experience feel personal and elite.
The Adults-Only Pool Team: The service poolside was amazing—attentive, friendly, and always one step ahead of our needs.
In a world where you can travel anywhere, the Red Level team makes it impossible for us to want to go anywhere else. They don’t just host you; they treat you like family. To Vero and the entire Red Level team: thank you for making my wife’s birthday so memorable once again. You have created memories for us that will last a lifetime, and we are already looking forward to our fourth visit next year!
Sincerely
Tito & Charleen
stephen bull
I love this hotel . Red level especially .
Very straight forward . Quality comes at a cost . Most things will be resolved with customer service at the forefront of the teams mind . Red level well managed.
Busy around pool in January but always beds available . Heated pool cold for us . Better later in the year
I made the mistake this year of opting for half board when all our favourite dishes for all the restaurants were not covered by half board and classed as exceptional on the menu .generally adding £80 a day to the price at the end of the holiday .
Nami and the bistro by far the best places to eat .
Reception at red level welcoming , informative and very productive.
Eat breakfast at red level , chill around the red level pool or garden . Eat at Nami or Bistro/ duo . Duck , Mongolian beef , satay chicken , chicken noodles . Chateaubriand In the bistro and duo
Rooms after 14 years of visiting are now looking a bit dated but generally fine .
Only issue we had is the noise from other guests who seem to wander around the room for hours banging doors with high heels the noise did disrupt our sleep quite a lot .
Room service on our last day was very good .
No flies at breakfast . We’ve seen this quite a few times in the past . Maybe it’s the time of year or the skips directly outside the hotel on the road that have the lids open generally are being managed.
Few cats knocking about in the evening and afternoon at the bistro / breakfast restaurant. We are not cat lovers .
Not seen as many guests with dogs as we did this time . You’ll hear a few barks but nothing major .
Nice walk into the local village but not a lot else to do .
We did pop into las americas and would recommend the show “ history “ 2 hrs in a lovely theatre below the hard rock .
Music in the hotel can be hit and miss
Very lucky to be able to holiday at red level Stayed for 5 nights . Enough for us as well be back 3/4 times a year . Mohamed the butler as always very friendly as well as all the staff and management.
Nicholas Ford
Very expensive but great facilities. The downside was that if you have food allergies such as gluten and lactose (wheat, dairy) then they do not cater to you. We were in the Red Level area which apparently is the most exclusive part of the hotel and even so it took us 4 days and specific complaints to get some gluten and lactose free breakfast, some of their staff didn't even know what it meant when we asked. The hotel is right next to the sea and we could not even get a fresh fish in any of their 11 restaurants inside the complex.
We had to cancel our final day and go to another hotel in Costa Adeje where my partner could safely eat some food.
Madison Hutcheson
Red Level and its staff are incredible! My husband and I have been back for the past 3 years. 2023 for our honeymoon in the villas, 2024 for a week in an ocean front room, and this year as a 3 day hopping spot for a visit to mainland Spain.
It’s one of those incredible places that we envision visiting every single year. Jose and Mario are wonderful and exude perfect customer service, patience, and a genuine joy for what they do.
Every room we’ve stayed in has been beautiful and always extremely clean.
10000/10- will be returning..
And oh the location is THE BEST on the island…. To a point I want to gate keep this hotel, but alas this place deserves the recognition
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4.5
Google reviews (3263)
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€1387
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Looking out over the sparkling Atlantic Ocean in a privileged position is the Paradisus by Meliá Salinas Lanzarote, a charming escape sitting in the heart of sun-soaked Costa Teguise. This chic 5-star establishment boasts an indulgent all-inclusive...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (3263)
Paul Bannon
Beautiful hotel.
The hotel is in the perfect location on the beach front and certainly lives up to its 5 star rating. There are two pool areas with one being for premier guests. The smaller pool area is nice and relaxed with its own pool bar and private lounge.
The hotel was always spotless and the staff were very friendly and efficient.
The rooms are very comfortable with a very large comfortable bed and a nice power shower in a large bathroom.
They are investing a lot of money in the Costa Teguise sea front with many new stylish shops and restaurants.
Hopefully we will return in the near future.
Jasmin Grewal
Spent a week here over the festive season, and New Year’s Eve too.
Lovely trip with amazing food. Was so so impressed with the attention to detail on NYE - from a gift left in each room, the highly decadent buffet and amazing party hosted until the early hours outside. The setup was amazing too.
The staff were all so kind and friendly, and the bar staff in particular were highly diligent. The fact that they tried making us drinks off the menu that we fancied was a lovely touch. They are all so highly skilled that everything tasted amazing!
The hotel is in a great location with lots of things walkable.
Loved the daily activity programme too, took some nice treats home.
Deborah Mumford
From the start of our holiday right up to the end we were 100% looked after by every single member of the Meliá team. Special mention to the Graciosa girls: Tati, Nita,Ariana, Khadi and Gabriela who were outstanding in their service at the restaurant. The young lady who served in the outside bar in the daytime was excellent too plus Bostian and Rayco made our stay enjoyable
Food was amazing and always very varied and tasty . Drinks and cocktails were premium and never disappointed. The entertainment was really good and activities in the day ( I did glass fusion) were spot on
Definitely recommend and we will return ( we are four caterers so to please us all was an amazing thing to achieve!)
Many thanks
Edward Seaborne
We visited this hotel before and selected it for a family vacation. From the moment you step inside you receive nothing but amazing service. We had and amazing room with a hot tub (the only part I felt let down with). The reserve area is well worth the price for the exclusivity and our elderly parents felt at ease. The restaurants on site offer a great selection and I can highly recommend the tapas for lunch. Dinners are an event and the staff are all so amazing. I would like to highlight 2 members of staff for their outstanding service. Afrika and Chandli really went above and beyond. Even though Africa struggled with her English she always made a point of doing her best.
Ebru Yuksel
We literally fell in love with this place — it’s honestly one of the best Meliá hotels we’ve ever been to. The smiling, genuinely friendly team made our stay even more special. You are true stars 🤩🤙🏻
Our room was fabulous, with an incredible ocean view and beautiful palm trees — it felt like a dream. It was definitely a five-star experience and worth every penny.
What made it even more impressive was how every single department checked on us with a smile and that classic Meliá warmth.
I’m part of the Meliá team myself, so I know the standards — and you absolutely exceeded them. It was magnificent.
And of course, special mention to the real heroes behind the scenes — the chefs. Every single dish was delicious, beautifully presented, and full of flavour. The cocktails and mocktails were fabulous too — creative, refreshing, and perfectly made.
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4.9
Google reviews (775)
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Discover the magic of Tenerife at Royal Hideaway Corales Suites a spectacular 5-star retreat in the charming fishing village of La Caleta. Designed in the shape of a ship and inspired by the island’s marine corals, this all-suite resort blends avant...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.9
Google reviews (775)
C
Hotel is excellent, staff are brilliant and extremely friendly and helpful. They cannot do enough for you! The food in every restaurant was fantastic and despite being a massive hotel it never felt flooded with people. The room size and balconies are great and the cleanliness is perfect. We loved the hotel in general and would definitely come back.
Our only slight fault is the lack of privacy with the open room/ bathroom design. We stayed in the adults only area and don’t believe every room is like that but we would definitely want a more private bathroom next time. Thank you!
David Ibbs
We stayed in the Beach Resort (adults only)
The location is great, a bit away from the hustle and bustle, but close enough to walk to the centre of Costa Adeje... it is very quiet here, apart from the odd early-morning boy racers!
If we return to Tenerife, we would seriously consider staying here again... the staff are super friendly and helpful and the rooms very clean and well maintained each day.
We have been told the hotel will close this year (for June and July 2026) for a re-furb - we are sure it will be absolutely stunning after this has been completed.
Wim Janssens
We’ve been frequent visitors since the opening, and with reason!
From the moment you arrive, you’re met with genuine warmth and professionalism that truly set this resort apart.
Across all service areas (from the amazing breakfast service to housekeeping, the various restaurants, poolside & wellness areas), the staff go above and beyond to provide world-class service whilst making you feel welcomed with a heartfelt personal connection.
The level of luxury here is exceptional. Beautifully designed & maintained suites, breathtaking views, and all the amenities one could want from a luxury resort.
The dining options are plenty, with various bars & restaurants ranging from more casual up to amazing 1 and 2 Michelin star fine dining experiences.
All this while maintaining that accessible and welcoming feeling with grace and authenticity, never pretentious.
Every visit reaffirms why this is our favorite destination. We truly cannot recommend it enough!
Cecilia Biveroni
Perfect Place to Unwind
We had an amazing stay at the Royal Hideaway Corales Suites. The hotel is quiet, elegant, and ideal for anyone looking to truly relax and unwind. The staff were exceptional — kind, attentive, and genuinely caring.
The suites are spacious and very well equipped, with everything you need and a lovely balcony to enjoy the beautiful views. Our kids had a wonderful time, and we loved exploring nearby experiences like the animal and water parks.
It also happened to be my birthday during our stay, and the team made it feel incredibly special — such a lovely surprise. A special shout-out to Justyna and Laura for making our breakfasts a true sunshine experience every morning!
We left relaxed, happy, and already planning to return.
Emma O'Driscoll
Corales Suites is a great place to go on holidays. My family has been several times and we love it. The location in La Caleta is great. The staff in the hotel are amazing - Ricaurter, Justyna, Andres at the pool, Andrea at concierge are all so helpful for anything you need. The pool is really great, Starfish is a perfect place to eat lunch looking at La Gomera. Our children love the kids club and the gelateria. The restaurants are all good but breakfast is a highlight! We love it all.
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4.4
Google reviews (488)
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Welcome to a great stay located in the vibrant town of Los Cristianos, the luxurious Reveron Plaza awaits, offering an incredible combination of tradition and modern luxury that will be sure to create lasting memories. With world class facilities such...
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Up to 10% Off when travelling between 15/05/2026 - 31/10/2026.
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Up to 15% Off when travelling between 01/11/2026 - 30/04/2027.
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4.4
Google reviews (488)
Kenny Wallace
Just Arrived but loving so far fantastic roof top pool breakfast setup and service 1st class so far so good more to follow another week to go
Well home now 7th Jan
Update: WOW!!!!
If you get a chance to book at this hotel do it all the staff from reception the cleaners bar staff gym pool attendant restaurant/kitchen everyone fantastic very helpfull rooms spotless shower great large and bright beds are huge large flat screen tv1 we had a street view balcony there are sea views available the hotel is located in the town centre so everything is close including the beach I will definitely be back to the fantastic Hotel Reveron Plaza
And thank you to all the management and staff for the complimentary bottle of wine to bring in the bells at new year was a lovely gift 😁👍🏼👍🏽👍🏾🏴
S.H
We stayed in a balcony room for two and honestly, everything was spot on. The whole place has this clean, boutique feel but still feels modern and fresh. Our room was amazing – the bed was super comfortable, the pillows were perfect, and the bathroom was gorgeous. The shower alone deserves its own shoutout.
The TV was on point; Samsung smart TV with all the apps already there – Netflix, Disney, everything you could want for chilled nights in.
The rooftop pool area was my favourite part. Great size pool, Clean sunbeds, and even cabana day beds with optional covers if you want a bit more shade. The whole vibe up there was calm, clean, and relaxing.
A massive thank you to Jorge & Monica – they genuinely made our stay 10x better. They went above and beyond with everything, were always friendly, always helpful, and they made us laugh constantly. They’re the type of staff that make you feel like you’re at home, not just staying at a hotel. Couldn’t ask for better.
Would definitely stay here again. An easy 5 stars from us.
Dave Oli
I can't speak highly enough of my stay at the Reveron Plaza. The warmth of hospitality from the people that work there is exceptional.
From the amazing breakfast staff: Dolores, Juan Luis, Carmen, Ly & Rosa
To all the fantastic staff working in reception who are both reliable and welcoming
Even the cleaning staff are super friendly and always greeted me with kindness in the mornings.
And the level of service, cleanliness & consistency is equally excellent. I've throughly enjoyed my lengthy stay here and very much look forward to staying here again in the future! Muchas gracias por todo
Omer Schwartz
My recent stay at this hotel was absolutely fantastic, and I can't recommend it highly enough. Literally from the moment we walked in, the experience was superb. The reception staff were incredibly welcoming, making the check-in and check-out process seamless and pleasant, and they kept our stuff before our check in and after our check out, until we headed towards our flight. They were always available to answer questions. The dining room was great too, the atmosphere was nice, and the staff there were attentive and professional. I also thoroughly enjoyed the pool facilities, which were clean, well-maintained, provided a perfect place to relax, and it had a cool view as well. While all the amenities were excellent, what truly set this hotel apart was the outstanding attention to detail and care from every member of the staff. It was clear that they genuinely care about their guests' experience. I would definitely choose this hotel again for my next trip, thank you guys for everything!
Geoff Cowdrill
Well situated for beaches and restaurants. Not too big and serving a good choice for breakfasts. A roof-top bar and pool with a gym below reception
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4.2
Google reviews (941)
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€756
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Servatur Altamadores, a getaway located in the south of Gran Canaria. Sat amongst a sandy bay, providing a well-equipped gym, inviting swimming pools for both adults and children, and luxury accommodation. The packed entertainment programme, sports...
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Up to 10% Off
Up to 10% Off
Up to 10% Off when travelling between 01/05/2026 - 15/06/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 10% Off when travelling between 01/05/2026 - 15/06/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (941)
gabriela klis
Very nice place for have a rest. Nice food, friendly staff. Recommend ❤️😍❤️snot long walk down to the pomade. Beautiful beach Playa de Amadores. Free bus to the town.
Stian Midtdal
Nice hotel and ok food. There were some problems that altered the experience;
- Mold in the bathroom due to no ventilation. The roof was full of mold. The staff suggested to paint the roof with chemicals while I was there with kids and pregnant wife. I did not want that, so had to live with the mold.
- I woke up to the smell of weed from the apartment next door for several days. The staff was not very eager to respond.
- Air condition did not work. I had to complain several times to make the staff fix the problem.
- No real options for gluten free food
Besides this, the hotel is quite nice. If you get a better room and no drug addicts next door, I am sure you will enjoy your stay.
Michelle Lipecki
Hotel needs a bit of TLC, run down and needs repair work. Bathroom had mould and cracked tiles as well as random patches where there looked to have been leaks just painted over.
The food was not gluten allergy safe as assured prior to travelling and staff unable to accommodate. Food often labelled incorrectly and all open buffet style. Staff lovely but language barrier prevented food reassurances which were needed. They did have a gluten free beer but ran out after 4 in the week.
Nothing around the hotel to do-there is a beach walking distance but anything else is about an hour away.
The only positive I can say is that it was clean. Would not be going back.
Jojo Whelan
We had a brilliant 2 week break here. Staff and food were fantastic! Rooms are spacious, we had a large terrace to sunbathe on. Pool area is nice and plenty of sunbeds.
A special mention to Sarah the entertainment girl who was brilliant with the kids, Federick (Richard Gere lookalike) an attentive waiter, Alona the waitress and her husband the chef and also Pablo the waiter. All very friendly and hard working. A quiet location but that's what we wanted. Handy to get everywhere either by bus or taxi.
Courtney Scott
Recently stayed at this hotel.Its situated high up the view from our balcony was amazing. The room and balcony size were great with a kitchenette. Air con was great and rooms and towel change was done every 2days. Its much quieter compared to Puerto Rico and if you don't like walking you will end up spending quite abit on taxis.Staff were great with advice in regards to day trips and comparing prices with taxi/bus.All drinks are self service and a good variety of food. Always managed to find a spot around the pool. Would definitely return.
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